Total 39 customer service job vacancies in Others category in amarillo plant amarillo texas

• Serves as the Chief, Global Network Operations Branch (GNOB) overseeing the daily operations.
• Provides Defense Health Agency, customers and other stakeholders with metrics and statistics measuring compliance with DHA J6 service delivery and performance standards, goals, and objectives.
• Liaises with technical, Information Assurance, and experts within DHA and the Air Force, Army, Navy, or VA medical communities to develop operational functions, tasks, and procedures that ensure the availability, delivery, and security of services.
• Provides DHA leadership with metrics, statistics, and reports documenting the delivery of GNOB services.
• Analyzes the program's service delivery and sustainment standards, goals, and objective to design, implement, and manage a holistic service delivery management and execution program for the GNOB.
• Oversees the work of contractors and civilian employees in managing the security of the infrastructure and projects in development, deployment, and/or sustainment.

The function of the organization where this position is located is in official functional statements. The purpose of this position is to perform a variety of manual tasks in food preparation and food service areas. 1. Stocks carts with food and beverage items for room delivery. Sets up for meal times by placing uniform portions of food on dishes. Picks up dishes when meals are complete and return food to kitchen. Sets up and operates dishwashers, performs preventive maintenance and cleaning. Scrapes, soaks, scours and scrubs bowls, pots, and pans. Also performs heavy duty cleaning tasks such as ceilings, exhaust hoods, under and behind kitchen equipment, washes floors and walls, walk-in refrigerators and freezers, sanitizes garbage cans. May unload food from delivery trucks. Collects and transfers trash from work area to disposal area. 2. Prepares simple food items such as pizza, breadsticks, and cheese toast for snacks and delivers to classrooms. Cuts up fruits and vegetables. Makes coffee, tea and other beverages. Performs other related duties as assigned.


If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12609537

• Assists in administering the base local area network (LAN) and wide area network (WAN) for the installation.
• Assists in planning, testing, and configuring base network systems.
• Analyzes and resolves problems and trends.
• Provides customer support, assistance, training, and orientation.

• Serves as the Service Center technical authority on the Farm Loan Programs and the primary point-of-contact on all farm loan issues addressed in the counties serviced;
• Supervises and directs the work of a subordinate staff responsible for making, servicing, and liquidating loans under FSA farm loan authorities;
• Has delegated loan approval authority and performs the full range of loan specialist duties;
• Attends public meetings with various groups and associations, and performs public relations and outreach efforts in the geographic areas serviced;
• Has knowledge of the technical and administrative concepts, principles, and practices of farm loan and financial management;
• Has knowledge of farm operations, land use and value, and production and marketing of various crops and livestock.

• Obtains, compiles, and summarizes financial data from various paper and system-based sources to assist in funds control services.
• Verifies allocated funds, expenditures, and available balances.
• Uses financial systems to enter, track, retrieve and review data, such as payments and accruals, obligations, and similar data.
• Provides information about the status of actions or responds to other inquiries by referring to readily available information.

Major Duties:

• Knowledge of state and federal criminal laws, including procedures, regulations, guidelines, and precedents related to admissibility of evidence and prosecution.
• Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
• Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.
• Plans, distributes, coordinates, and monitors work assignments of others; evaluates work performance and provides feedback to others on their performance; ensures that staff are appropriately selected, utilized, and developed, and that they are treated in a fair and equitable manner.
• Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

• Conducts interviews with loan applicants, reviews loan applications, and makes preliminary inquiries to develop factual information to assess the eligibility of applicants.
• Providing technical advice, guidance, and credit counseling to loan applicants and borrowers.
• Has delegated loan approval authority to approve loans within a specific limit.
• Applies knowledge of agency farm loan programs and eligibility requirements.
• Applies technical knowledge of farm financing and credit, financial management concepts and practices, farm operations, land use and value, production and marketing of various crops and livestock, and prices and markets in the serviced farming areas.
• This position works in a developmental capacity receiving on-the-job and classroom training in the administration of farm loan programs.
• These positions assist the Farm Loan Manager in administering farm loan programs in a USDA Service Center serving one or more Counties.
• Upon completion of training program, FLOs may be reassigned, at any time, to a different duty station if workload activity changes or vacancies occur.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Return Integrity and Compliance Services

The following are the duties of this position at the full working level.

• The incumbent serves as an analyst responsible for developing and/or interpreting guidance on program planning, execution, and evaluation for the compliance, accounts management and/or taxpayer education and communication functions.

• The employee plans, analyzes, determines cost/benefit relationships, and coordinates a variety of functions, operations, and teams.

• Independently studies problems facing operating unit functions or those of particular concern within the organization assigned. This may require coordinating input from activities outside the division and identifying new methods of performing work. This requires the incumbent to demonstrate analytical, technical, and process analysis skills.

• Analyzes assigned program areas to discern trends in program delivery. Consolidates report data to measure the effectiveness in meeting baselines or the degree to which program plans and achievements support strategic initiatives.

• Provides technical advice and staff assistance to executives, field managers, and employees in the assigned program area. Develops and prepares operating guidelines, instructions, and other material pertaining to assigned program areas.

• Obtains, compiles, and summarizes financial data from various paper and system-based sources to assist in funds control services.
• Verifies allocated funds, expenditures, and available balances.
• Uses financial systems to enter, track, retrieve and review data, such as payments and accruals, obligations, and similar data.
• Provides information about the status of actions or responds to other inquiries by referring to readily available information.

• Supervises the planning, design and construction of engineering practices such as water management, animal waste management, erosion control, flood control, wetland creation of restoration, and other conservation practices.
• Assists the assistant state conservationist (ASTC) and the State Conservation Engineer (SCE) in determining the training needs; assists in the organization of the statewide engineering training program.
• Provides technical guidance and training to personnel in the area of all engineering practices and in the use and care of engineering equipment.
• Provides training to conservation contractors and others assisting with the planning and application of conservation practices.
• Coordinates and conducts necessary quality assurance reviews of planned, designed, and constructed engineering projects in the assigned area/state.
• Designs are checked for ease of construction, availability of materials and whether or not structures a1-e adapted to the specific site.

As the Auditor in this position, you will:

• Systematically examine and appraise production, sales, inventory, and financial records of dairy plant operations to determine the accuracy of reported data.
• Determine audit adjustments, changes to plant records, and recommend procedures to minimize report errors and audit adjustments.
• Prepare work papers and related documentation that support audit findings and conclusions.
• Represent the Market Administrator office in contacts with the dairy industry and co-workers in a manner which consistently demonstrates fairness, cooperation, and respect in the performance of all official business.

• Provides support and assistance to the Farm Loan Chief, and Farm Loan Specialists, and County Offices that perform a range of lending activities, closing, disbursement, monitoring, liquidating, and servicing of agricultural loans.
• Under the direction of the District Director and the Farm Loan Manager, works collaboratively with Farm Loan Officers and loan staff.
• Performs analysis, evaluation and advisory assignments related to the effective delivery of loan making and servicing activities.
• Assists in the formulation and implementation of farm loan programs, policies, and procedures for the assigned farm loan area.

• Serves as the Service Center technical authority on the Farm Loan Programs and the primary point-of-contact on all farm loan issues addressed in the counties serviced;
• Supervises and directs the work of a subordinate staff responsible for making, servicing, and liquidating loans under FSA farm loan authorities;
• Has delegated loan approval authority and performs the full range of loan specialist duties;
• Attends public meetings with various groups and associations, and performs public relations and outreach efforts in the geographic areas serviced;
• Applies knowledge of the technical and administrative concepts, principles, and practices of farm loan and financial management;
• Applies knowledge of farm operations, land use and value, and production and marketing of various crops and livestock.

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education

The following are the duties of this position at the full working level.

• Develops leveraged partnerships with state and local/community organizations, as well as state and local government entities that serve targeted taxpayer populations. Utilizes consultative sales skills to develop leveraged partnerships. Serves as the Relationship Manager for these partnerships and coalitions in order to ensure effective delivery of outreach, education and free tax preparation programs. Communicates key program messages, supports partners with program delivery, and monitors compliance with program quality standards.
• Develops, recommends and implements marketing plans, including targeted key messages, information dissemination methods, and optimum communication vehicles. Develops and recommends effective, research driven marketing strategies for agency programs, products and messages.
• Working with leveraged partners, reviews and analyzes taxpayers' financial information to recommend alternatives for filing and payment of federal taxes. Independently reviews tax liability issues, reviews data, identifies and addresses potential tax issues; explores issues to determine nature, scope and direction of inquiries; evaluates alternative courses of action to resolve issues/problems; develops marketing plans and products.
• With some guidance, plans, prepares and conducts, or arranges for leveraged partners to conduct, a variety of innovative and customized seminars, speeches, workshops and feedback sessions that highlight IRS benefits emerging issues and new legislation to targeted audiences. Delivers objectives through a portfolio of partners, requiring customized marketing strategies to promote voluntary compliance.
• Conducts studies and surveys to evaluate marketing efforts for demographic or customer segment assigned in order to measure and maintain quality of tax products and information disseminated. Adjusts marketing practices or techniques according to data collected and/or customer feedback related to agency compliance activities.
• Collaborates with partners and others to assess the effectiveness of local marketing efforts. Provides feedback and recommendations to management and partners regarding marketing events, marketing program effectiveness and additional needs for marketing products and/or communication vehicles. Coordinates activities to plan and resolve unusual or controversial issues regarding marketing/promotional ideas. Coordinates with area and headquarter offices on marketing program development and implementation. Provides support to product development.

• Serves as the Service Center technical authority on the Farm Loan Programs and the primary point-of-contact on all farm loan issues addressed in the counties serviced;
• Supervises and directs the work of a subordinate staff responsible for making, servicing, and liquidating loans under FSA farm loan authorities;
• Has delegated loan approval authority and performs the full range of loan specialist duties;
• Attends public meetings with various groups and associations, and performs public relations and outreach efforts in the geographic areas serviced;
• Has knowledge of the technical and administrative concepts, principles, and practices of farm loan and financial management;
• Has knowledge of farm operations, land use and value, and production and marketing of various crops and livestock.