Total 32 Manufacturing / Production job vacancies in Pune, Maharashtra

THE INDIAN ETHNIC COMPANY is seeking a dedicated and enthusiastic ground staff r to join our dynamic team in the textiles industry. In this position, you will play a crucial role in the manufacturing process of our traditional and contemporary textile products, ensuring that each item meets our high standards of quality. We take pride in our commitment to craftsmanship and innovation, and we are looking for individuals who share our passion for textiles. As a Production Worker, you will be responsible for handling various tasks involved in the production line. Our ideal candidate is someone who is detail-oriented, possesses strong teamwork skills, and is willing to learn and adapt in a fast-paced environment. You will have the opportunity to develop your skills further within a supportive and inclusive workplace. We emphasize the importance of safety, efficiency, and respect for traditional techniques while embracing modern technology to enhance our production capabilities. If you are ready to embark on a fulfilling career with a company that values both heritage and innovation, we encourage you to apply and become a part of our vibrant team.

Responsibili

• Monitor production processes to ensure quality and adherence to specifications.
• Perform regular inspections of materials and finished products for defects or inconsistencies.
• Collaborate with team members to meet production targets and deadlines

• relevant experience in textiles is a plus.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and commitment to producing high-quality products

Travelling allowances

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the Team:

In today’s highly competitive retirement market, firms must not only deliver superior customer value, but cater to challenging customer requirements and solve complex problems efficiently. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.

What you will be doing:

• Understanding of customer support processes and tools, follow defined production support processes.
• Interact with customers, product owners, cross-functional engineering teams to troubleshoot issues, provide workarounds and bug fixes by leveraging your software development skills.
• Understand the Retirements platform as well as its implementation at the assigned customers very well including configurations, customizations, and integrations.
• You will be the support point-of-contact person for both technical and functional support items – basically being the customer’s go to person.

What you bring: 

• 7-10 years of relevant experience.
• 5+ years of experience in Production Support, Application Development and Sustain engineering role.
• Expertise on AWS, Cloud Computing and Microservices will be an added advantage.
• Strong troubleshooting skills on Java platform with expertise in Core Java, SQL and JavaScript.
• Taking ownership and responding to open support tickets.
• Closing open support tickets by adhering to the production support service level agreements
• Identifying and implementing automation opportunities to ensure success.
• Monitoring applications and infrastructure alerts and reacting quickly.
• Prepare and maintain up-to-date documentation of systems and procedures, and other relevant information.
• Work independently on issues assigned as well as collaborate across the product organization, when needed.
• Recommending and implementing solutions to mitigate repeat product issues.

• Code corrections for identified defects for new and existing releases of the software.
• Ensure compliance with predefined coding best practices.
• Ensure adherence to processes as required by the project.
• Coordinate with lead (s) and business analyst(s) with focus on effective communication from a delivery perspective.
• The individual may be required to work on multiple areas simultaneously (development, platform releases, installations, conversions, production support, training, etc.)

     Skills

        Qualifications

• Degree or equivalent
• Demonstrated ability to analyze complex situations and learn new processes and technologies quickly
• Previous experience in the Financial Services Industry.

Competencies

• Excellent communicator – ability to discuss technical and commercial solutions to internal and             external parties and adapt depending on the technical or business focus of the discussion.
• The ability to be a good listener, and to understand customer issues. Ability to work independently on issues assigned as well as to collaborate across the organization, when needed.
• The ability to coordinate, follow up, follow through and drive issues to closure in a proactive and timely manner. 
• Very strong analytical skills with an eye for detail. 
• Attention to detail – track record of authoring high quality documentation.
• Organized approach – manage and adapt priorities according to client and internal requirements.
• Self-starter but team mindset - work autonomously and as part of a global team

• .

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Responsibilities

• Gather, analyze, and document business requirements from stakeholders in the manufacturing domain
• Collaborate with cross-functional teams to identify opportunities for process improvements and system enhancements
• Develop and maintain comprehensive business process models and workflow diagrams
• Conduct feasibility studies and cost-benefit analysis related to proposed solutions
• Assist in the development and implementation of project plans, ensuring timely delivery of project milestones
• Facilitate meetings and workshops to elicit requirements and communicate findings to stakeholders
• Prepare reports and presentations to communicate insights and recommendations to management

Requirements Summary

• 3+ years of experience as a Business Analyst, preferably in the manufacturing sector
• Strong understanding of manufacturing processes, systems, and technologies
• Experience with requirement gathering techniques, such as interviews, surveys, and workshops
• Proficient in business analysis tools and methodologies
• Excellent analytical and problem-solving skills
• Effective communication and presentation skills, both verbal and written
• Bachelor's degree in Business Administration, Manufacturing Engineering, or a related field

• 3+ years of experience as a Business Analyst, preferably in manufacturing
• Strong understanding of manufacturing processes and technologies
• Experience with requirement gathering techniques
• Proficient in business analysis tools and methodologies
• Excellent analytical and problem-solving skills
• Effective communication and presentation skills
• Bachelor's degree in Business Administration, Manufacturing Engineering, or a related field
• Experience with ERP systems is a plus
• Certification in business analysis (e.g., CBAP) is a plus

Salary goes upto 8LPA(Depending on your work experience and interview)

Regards

Gurpreet Kaur

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the Team:

In today’s highly competitive retirement market, firms must not only deliver superior customer value, but cater to challenging customer requirements and solve complex problems efficiently. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.

What you will be doing:

• Understanding of customer support processes and tools, follow defined production support processes.
• Interact with customers, product owners, cross-functional engineering teams to troubleshoot issues, provide workarounds and bug fixes by leveraging your software development skills.
• Understand the Retirements platform as well as its implementation at the assigned customers very well including configurations, customizations, and integrations.
• You will be the support point-of-contact person for both technical and functional support items – basically being the customer’s go to person.

What you bring: 

• 7-10 years of relevant experience.
• 5+ years of experience in Production Support, Application Development and Sustain engineering role.
• Expertise on AWS, Cloud Computing and Microservices will be an added advantage.
• Strong troubleshooting skills on Java platform with expertise in Core Java, SQL and JavaScript.
• Taking ownership and responding to open support tickets.
• Closing open support tickets by adhering to the production support service level agreements
• Identifying and implementing automation opportunities to ensure success.
• Monitoring applications and infrastructure alerts and reacting quickly.
• Prepare and maintain up-to-date documentation of systems and procedures, and other relevant information.
• Work independently on issues assigned as well as collaborate across the product organization, when needed.
• Recommending and implementing solutions to mitigate repeat product issues.

• Code corrections for identified defects for new and existing releases of the software.
• Ensure compliance with predefined coding best practices.
• Ensure adherence to processes as required by the project.
• Coordinate with lead (s) and business analyst(s) with focus on effective communication from a delivery perspective.
• The individual may be required to work on multiple areas simultaneously (development, platform releases, installations, conversions, production support, training, etc.)

     Skills

        Qualifications

• Degree or equivalent
• Demonstrated ability to analyze complex situations and learn new processes and technologies quickly
• Previous experience in the Financial Services Industry.

Competencies

• Excellent communicator – ability to discuss technical and commercial solutions to internal and             external parties and adapt depending on the technical or business focus of the discussion.
• The ability to be a good listener, and to understand customer issues. Ability to work independently on issues assigned as well as to collaborate across the organization, when needed.
• The ability to coordinate, follow up, follow through and drive issues to closure in a proactive and timely manner. 
• Very strong analytical skills with an eye for detail. 
• Attention to detail – track record of authoring high quality documentation.
• Organized approach – manage and adapt priorities according to client and internal requirements.
• Self-starter but team mindset - work autonomously and as part of a global team

• .

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

L0/L1 Application support

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Application Production Support (Payments)- 24/7 Rotational Shifts

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

This team manage SaaS payment environment. Perform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution, change deployment and certification, application performance, application operations management and development support.

What you will be doing:

• Analyses the diagnostic data and find the root cause of the problem in case of any issues on production application environment.
• Providing support on requests as per priority/severity created in ticketing tool as part of daily operations support.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Coordinating Application code migration across environments to ensure continued and synchronized functionality.
• Actively participate in all stages of the product development process, including designing, building, and testing.
• Establishing the root causes of application errors and resolving them to the best possible approach.
• Supports internal customers by responding to help desk calls, performing night on call activities as requested and completing.

What you bring:

• Should have 6 to 10 years of experience on L3 Production/Application support.
• Good Experience in AWS and payments processing through Inbound Request for Transfer (IRFT) which includes (MT101, MT103, MT202, MT940/MT950) Statement messages, Common group messages (MTn91, MTn92, MTn95, MTn96 and MTn99) in TRAX.
• Build an in-depth understanding of commonly used Industry standard payments format ISO2022 SWIFT File Act, Interact, FIN/MT and how they are used and processed.
• Responsible to establish RMA (Relationship Management Access) set up in SWIFT Alliance Access (SAA SWIFT) on behalf of SSB clients.
• Willing to work in 24/7 Rotational shift in Hybrid Model

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Application Production Support (Payments)- 24/7 Rotational Shifts

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

This team manage SaaS payment environment. Perform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution, change deployment and certification, application performance, application operations management and development support.

What you will be doing:

• Analyses the diagnostic data and find the root cause of the problem in case of any issues on production application environment.
• Providing support on requests as per priority/severity created in ticketing tool as part of daily operations support.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Coordinating Application code migration across environments to ensure continued and synchronized functionality.
• Actively participate in all stages of the product development process, including designing, building, and testing.
• Establishing the root causes of application errors and resolving them to the best possible approach.
• Supports internal customers by responding to help desk calls, performing night on call activities as requested and completing.

What you bring:

• Should have 6 to 10 years of experience on L3 Production/Application support.
• Good Experience in AWS and payments processing through Inbound Request for Transfer (IRFT) which includes (MT101, MT103, MT202, MT940/MT950) Statement messages, Common group messages (MTn91, MTn92, MTn95, MTn96 and MTn99) in TRAX.
• Build an in-depth understanding of commonly used Industry standard payments format ISO2022 SWIFT File Act, Interact, FIN/MT and how they are used and processed.
• Responsible to establish RMA (Relationship Management Access) set up in SWIFT Alliance Access (SAA SWIFT) on behalf of SSB clients.
• Willing to work in 24/7 Rotational shift in Hybrid Model

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Application Production Support (Payments)- 24/7 Rotational Shifts

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

This team manage SaaS payment environment. Perform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution, change deployment and certification, application performance, application operations management and development support.

What you will be doing:

• Analyses the diagnostic data and find the root cause of the problem in case of any issues on production application environment.
• Providing support on requests as per priority/severity created in ticketing tool as part of daily operations support.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Coordinating Application code migration across environments to ensure continued and synchronized functionality.
• Actively participate in all stages of the product development process, including designing, building, and testing.
• Establishing the root causes of application errors and resolving them to the best possible approach.
• Supports internal customers by responding to help desk calls, performing night on call activities as requested and completing.

What you bring:

• Should have 6 to 10 years of experience on L3 Production/Application support.
• Good Experience in AWS and payments processing through Inbound Request for Transfer (IRFT) which includes (MT101, MT103, MT202, MT940/MT950) Statement messages, Common group messages (MTn91, MTn92, MTn95, MTn96 and MTn99) in TRAX.
• Build an in-depth understanding of commonly used Industry standard payments format ISO2022 SWIFT File Act, Interact, FIN/MT and how they are used and processed.
• Responsible to establish RMA (Relationship Management Access) set up in SWIFT Alliance Access (SAA SWIFT) on behalf of SSB clients.
• Willing to work in 24/7 Rotational shift in Hybrid Model

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Production Support Engineer (Windows & Powershell)  - 4 to 6 yrs -Pune (Rotational shift)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Team will be supporting Gen3 Migration of the product.

What you will be doing

• Owns Cloud Migration activities of the windows/IIS XSP application.

• Provides technical support activities for a software production processing environment.

• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.

• Detects, diagnoses and reports related problems.

• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.

• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

• Creates and maintains complete documentation relative to the support of application software.

• Provides twenty-four hour support for applications and supporting software.

• Provides consultation to internal users with regard to software capabilities and use.

• Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.

• Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.

• Assists development teams in requirements definition, system design and delivery of projects.

• Verifies technical specifications for development projects.

• Acts as project liaison/Services Delivery advocate on projects.

• Assists client support with development of internal and client directed communications related to incidents, problems or known errors.

• Plans and supports application specific disaster recovery activities including development and maintenance of documentation.

• Conducts production support validations/certifications and accepts turnover from development.

• Provides standardized operational reporting metrics to business as well as information technology management.

• Monitors and maintains product availability, capacity and performance for products based on defined service level.

​What you bring:

• Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels

• Requires a working knowledge of applications and utilities used by supported products

• Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems

• Ability to demonstrate interpersonal and teambuilding skills and manage conflict

• Ability to understand and apply concepts

• Ability to analyze and solve problems using learned techniques and tools including escalation practices

• Skilled use of Microsoft Office package and related software applications is required

• Team skills, including the ability to establish and maintain effective working relationships

• General business skills, industry knowledge, financial management and planning skills

• Strong analytical, statistical and problem solving skills

• Ability to utilize judgment in decision making process and decisions related to job tasks

• Strong organizational skills and ability to handle multiple tasks and meet deadlines

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

What we offer you 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Application Production Support (Payments)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About this team:

At FIS we are looking for a Product Support Representative to join the FIS Enterprise Treasury Client Experience team. The successful candidate will provide treasury and payments support to our client base.

What you will be doing:

• Analyses the diagnostic data and find the root cause of the problem in case of any issues on production application environment.
• Providing support on requests as per priority/severity created in ticketing tool as part of daily operations support.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Coordinating Application code migration across environments to ensure continued and synchronized functionality.
• Actively participate in all stages of the product development process, including designing, building, and testing.
• Establishing the root causes of application errors and resolving them to the best possible approach.
• Supports internal customers by responding to help desk calls, performing night on call activities as requested and completing.

What you bring:

• Should have 6 to 10 years of experience on Production/Application support.
• Should have good experience in L3 Support. Good to have knowledge in AWS
• Good Experience in payments processing through Inbound Request for Transfer (IRFT) which includes (MT101, MT103, MT202, MT940/MT950) Statement messages, Common group messages (MTn91, MTn92, MTn95, MTn96 and MTn99) in TRAX.
• Build an in-depth understanding of commonly used Industry standard payments format ISO2022 SWIFT File Act, Interact, FIN/MT and how they are used and processed.
• Responsible to establish RMA (Relationship Management Access) set up in SWIFT Alliance Access (SAA SWIFT) on behalf of SSB clients.
• Analyze client environment and debug using logs (Runtime, Application logs, Server logs, Event logs etc) to find the root cause of the incident and provide a workable solution
• Willing to work in 24/7 Rotational shift in Hybrid Model

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and wellbeing.
• A multi-faceted job with a broad spectrum of responsibilities.
• A modern international work environment and a dedicated and innovative team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Application Production Support (Payments)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About this team:

At FIS we are looking for a Product Support Representative to join the FIS Enterprise Treasury Client Experience team. The successful candidate will provide treasury and payments support to our client base.

What you will be doing:

• Analyses the diagnostic data and find the root cause of the problem in case of any issues on production application environment.
• Providing support on requests as per priority/severity created in ticketing tool as part of daily operations support.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Coordinating Application code migration across environments to ensure continued and synchronized functionality.
• Actively participate in all stages of the product development process, including designing, building, and testing.
• Establishing the root causes of application errors and resolving them to the best possible approach.
• Supports internal customers by responding to help desk calls, performing night on call activities as requested and completing.

What you bring:

• Should have 6 to 10 years of experience on Production/Application support.
• Should have good experience in L3 Support. Good to have knowledge in AWS
• Good Experience in payments processing through Inbound Request for Transfer (IRFT) which includes (MT101, MT103, MT202, MT940/MT950) Statement messages, Common group messages (MTn91, MTn92, MTn95, MTn96 and MTn99) in TRAX.
• Build an in-depth understanding of commonly used Industry standard payments format ISO2022 SWIFT File Act, Interact, FIN/MT and how they are used and processed.
• Responsible to establish RMA (Relationship Management Access) set up in SWIFT Alliance Access (SAA SWIFT) on behalf of SSB clients.
• Analyze client environment and debug using logs (Runtime, Application logs, Server logs, Event logs etc) to find the root cause of the incident and provide a workable solution
• Willing to work in 24/7 Rotational shift in Hybrid Model

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and wellbeing.
• A multi-faceted job with a broad spectrum of responsibilities.
• A modern international work environment and a dedicated and innovative team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Application Production Support (AWS, Kubernetes, Terraform, CI/CD)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About this team:

At FIS we are looking for a Product Support Representative to join the FIS Enterprise Treasury Client Experience team. The successful candidate will provide treasury and payments support to our client base.

What you will be doing:

• Analyses the diagnostic data and find the root cause of the problem in case of any issues on production application environment.
• Providing support on requests as per priority/severity created in ticketing tool as part of daily operations support.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Coordinating Application code migration across environments to ensure continued and synchronized functionality.
• Actively participate in all stages of the product development process, including designing, building, and testing.
• Establishing the root causes of application errors and resolving them to the best possible approach.
• Supports internal customers by responding to help desk calls, performing night on call activities as requested and completing.

What you bring:

• Should have 6 to 10 years of  experience on Production/Application support.
• Experience looking on Kubernetes, AWS, Terraform, Devops
• Working knowledge of basic AWS services like IAM, EC2, RDS and VPC.
• Good knowledge and experience on setting up CI/CD pipelines.
• Experience in deploying infrastructure using Terraform.
• Understanding on preparing Terraform templates.
• Coordinates, facilitates, manages and controls scheduled and approved change windows for product release and infrastructure   maintenance windows.
• Willing to work in 24*7 rotational shift(Weekend On-Call Support as applicable)

Added bonus if you have:

• AWS  Kubernetes Certification
• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• A range of benefits designed to help support your lifestyle and wellbeing.
• A multi-faceted job with a broad spectrum of responsibilities.
• A modern international work environment and a dedicated and innovative team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the Team:

The FIS  team is made up of 50+ people. There is also a support team based in Manila who take care of patching, certificates, level 1 on call, user management as well as more complex system administration tasks.

What you will be doing:

This position is with Retirement group with following responsibilities:

• Understanding of customer support processes and tools, follow defined production support processes.
• Interact with customers, product owners, cross-functional engineering teams to troubleshoot issues, provide workarounds and bug fixes by leveraging your software development skills.
• Understand the Retirements platform as well as its implementation at the assigned customers very well including configurations, customizations, and integrations.

You will be the support point-of-contact person for both technical and functional support items – basically being the customer’s go to person

What you bring: 

• 7-10 years of relevant experience.
• 5+ years of experience in Production Support, Application Development and Sustain engineering role.
• Expertise on AWS, Cloud Computing and Microservices will be an added advantage.
• Strong troubleshooting skills on Java platform with expertise in Core Java, SQL and JavaScript.
• Taking ownership and responding to open support tickets.
• Closing open support tickets by adhering to the production support service level agreements
• Identifying and implementing automation opportunities to ensure success.
• Monitoring applications and infrastructure alerts and reacting quickly.
• Prepare and maintain up-to-date documentation of systems and procedures, and other relevant information.
• Work independently on issues assigned as well as collaborate across the product organization, when needed.
• Recommending and implementing solutions to mitigate repeat product issues.
• Code corrections for identified defects for new and existing releases of the software.
• Ensure compliance with predefined coding best practices.
• Ensure adherence to processes as required by the project.

• Coordinate with lead (s) and business analyst(s) with focus on effective communication from a delivery perspective.
• The individual may be required to work on multiple areas simultaneously (development, platform releases, installations, conversions, production support, training, etc.)

Skills

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Production Support Engineer (Windows & Powershell)  - 4 to 6 yrs -Pune (Rotational shift)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Team will be supporting Gen3 Migration of the product.

What you will be doing

• Owns Cloud Migration activities of the windows/IIS XSP application.

• Provides technical support activities for a software production processing environment.

• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.

• Detects, diagnoses and reports related problems.

• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.

• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

• Creates and maintains complete documentation relative to the support of application software.

• Provides twenty-four hour support for applications and supporting software.

• Provides consultation to internal users with regard to software capabilities and use.

• Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner.

• Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors.

• Assists development teams in requirements definition, system design and delivery of projects.

• Verifies technical specifications for development projects.

• Acts as project liaison/Services Delivery advocate on projects.

• Assists client support with development of internal and client directed communications related to incidents, problems or known errors.

• Plans and supports application specific disaster recovery activities including development and maintenance of documentation.

• Conducts production support validations/certifications and accepts turnover from development.

• Provides standardized operational reporting metrics to business as well as information technology management.

• Monitors and maintains product availability, capacity and performance for products based on defined service level.

​What you bring:

• Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels

• Requires a working knowledge of applications and utilities used by supported products

• Skill in basic diagnostic techniques and corrective actions to resolve day-to-day problems

• Ability to demonstrate interpersonal and teambuilding skills and manage conflict

• Ability to understand and apply concepts

• Ability to analyze and solve problems using learned techniques and tools including escalation practices

• Skilled use of Microsoft Office package and related software applications is required

• Team skills, including the ability to establish and maintain effective working relationships

• General business skills, industry knowledge, financial management and planning skills

• Strong analytical, statistical and problem solving skills

• Ability to utilize judgment in decision making process and decisions related to job tasks

• Strong organizational skills and ability to handle multiple tasks and meet deadlines

• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public

What we offer you 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass