Total 125 Others legal public security job vacancies in Manufacturing / Production category in Singapore

The incumbent will be responsible for the transfer of Incoming and Outgoing calls for guests and administration staff. Attend to guest requests and enquiries regarding telephone calls, Hotel services and facilities.

Primary Responsibilities

1. Connect/transfer incoming and outgoing calls to/from guests and staff.
2. Program wake-up calls and take guest messages.
3. Train and ensure Communication Agents are competent and confident in handling the switchboard according to Standard Set.
4. Liaise with vendor/Telecoms on repairs and breakdown of telephone equipment.
5. Taking restaurant reservations using TABLECHECK.
6. Reporting any room facilities default to relevant department via HOTSOS.
7. Taking In Room Dining via Infrasys Cloud POS.
8. Ensure all Cable Movies and Public Music is in working order.
9. Ensure all Events for the day/week/month are updated accordingly.
10. Handle calls during Emergency Situation such as Fire Alarm, Bomb Threat Call and Request for doctor.
11. Ensure all telephone discrepancies or loss of posting is rectified immediately.
12. Ensure all calls are handled professionally and in a warm and friendly manner.
13. Assist in all Front Office areas when necessary to meet business needs.
14. Demonstrate Awareness of Workplace Safety and Health (WSH) policies and procedures and ensure all procedures are conducted safely and within WSH guidelines.
15. Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
16. Able to handle Fire Command Centre duties – Carpark & Elevator Intercom and Panic alarm assistance.
17. Initiate action to correct a hazardous situation and notify supervisors of potential dangers.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Location: West

Working Shift: Rotating 2 night shift followed by 2 off day and 2 day shift followed by 2 off day

Benefits: Comprehensive medical benefits and AWS

Job Description

The ASOC operator is responsible for using best practices to identify, analyze, and support all incidents that are impactful or potentially impactful to business, the brand and or employees. The operator plays an integral role in the supporting operational efficiencies and the high performance of the ASOC team. The ASOC operator supports security teams as they prepare for, respond to, and recover from both crisis and non-crisis incidents. This position is responsible for using best practices for communicating information surrounding those incidents to leadership as appropriate.

Roles and Responsibilities

• Act as the ASOC primary POC to address business disruptions, incident response and crisis management in providing general assistance to DC SCR as required.
• If required, assist DC security management whilst working closely with the regional security teams.
• Liaise with SCR to dispatch security officers, ERT, facilities, police, fire, and EMS personnel.
• Communicates and disseminates information, using established communication vehicles, to key partners using best practices.
• Maintain various records of communications and events.
• Use multiple internal and external resources to gather and manage information, intelligence, and incidents.
• Informs the regional OCS promptly of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems.

• Manages assigned product portfolio and generate sales to achieve revenue, target and budget.
• Maintains professional and technical knowledge of sales product
• Build strategic relationship with product vendors and partners to provide solutions to partners and end users.
• Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.
• Develops product concept and provide a unique value based on the requirements of clients
• Clearly articulate and present the business value of the product to business partners
• Prepare and conduct periodic product updates and enablement for Channel Partners
• Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities
• Develops marketing strategies or programmes by collaborating with Marketing Team
• Obtains Bill of Material and pricing by working with presales team on product solution.
• Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels

Requirements:

• Degree/Diploma with more than 1-5 years of experience
• Preferred from Cyber Security/Electronic/IT industries
• Proficient in Microsoft office softwares
• Proven business negotiations and presentations skills
• Possess professional communication skills and relationships management
• Possess high responsibility and strategic thinking
• Implement key time-management skills in high demand settings

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809

Key Responsibilities:

• Sales and Promotion: Drive the promotion and sales of the company’s product suite, ensuring strategic market positioning and revenue growth.
• Account Management: Cultivate strong relationships with principals and strategic accounts, ensuring effective communication and business development.
• Product & Inventory Management: Manage appointed product lines, overseeing inventory levels and product availability to meet market demands.
• Marketing Program Development: Conceptualize and implement marketing programs for channel development and demand generation, aimed at boosting product visibility and engagement.
• Partner & Vendor Engagement: Engage with partners and vendors to build solid working relationships, fostering mutual growth and collaboration.
• Channel Development & Training: Lead the development of distribution channels and deliver training to ensure partners are equipped to achieve targets.
• Revenue & Profitability Goals: Collaborate with internal teams to meet revenue and profitability targets, contributing to the overall financial success of product lines.
• Business Reviews: Conduct quarterly business reviews with vendors, analyzing performance, identifying improvement areas, and setting future objectives.
• Cross-functional Collaboration: Coordinate with internal teams to align on strategy, share insights, and ensure seamless execution of initiatives.

Qualifications:

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field.
• 3-5 years of experience in product management, distribution, or related roles.
• Proven track record of driving product sales and developing strong partner relationships.
• Solid understanding of product lifecycle management and inventory control.
• Experience in developing and executing marketing programs and demand generation strategies.
• Strong communication, negotiation, and relationship-building skills.
• Ability to work collaboratively across different departments and manage multiple stakeholders.
• Familiarity with the industry and market trends.
• Proficiency in data analysis and performance tracking to guide decision-making.
• Results-driven, with the ability to meet revenue and profitability targets.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to **info@creationconsultants.com** or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

Job Responsibilities:

Architecture

• To provide architectural expertise thereby driving change and improvement in technology and process.
• To contribute to the development of the SSO and LDAP technology roadmaps.
• To liaise with architecture teams in undertaking architectural reviews
• To stay abreast of emerging technologies and technology trends.
• To automatize the process to accelerate the delivery time

Project Delivery

• To take responsibility for the delivery of key projects around SSO and LDAP which are aligned to drive significant change within the platform.
• To work with the Application Production Support project managers in defining, designing, documenting and implanting new functionality for existing and new applications.
• To liaise with the Application Developers in low-level diagnosis of on-going issues.
• To provide subject matter expertise on SSO and IDM technologies to all business application teams.
• To act as technology evangelists for the improvement of process and technology in use for the Authentication services within the client.

Platform Support and Maintenance

• Pro-actively monitor, manage and improve availability and performance of the production environments (from presentation and application layers to Infrastructure layers)
• Pro-actively manage the capacity of production applications

Incident and Problem Management

• To work with partner teams to conduct analysis of major and critical incidents.
• To identify tactical or strategic improvements that can be introduced to help reduce the number of on-going incidents within the SSO and LDAP area.

Change Management

• To work within the change management framework adopted by the client to ensure that all changes to the production environment are planned and executed in a controlled manner.
• To take responsibility for the quality of changes within the SSO and IDM environments, ensuring that changes raised are of sufficient standard in terms of technical and planning detail.
• Attending and sharing knowledge / updates in the Weekly Change Control Board Meetings and the Weekly Problem Management Meetings.

General

• Perform pre-assigned tasks to accomplish the function responsible for. The nature of these tasks are Change The Bank or Run The Bank
• Work cooperatively with the other members of the team
• Ensure adherence to processes and procedures
• Request improvement of knowledge (training) when needed
• Apply own initiative, within the levels of acceptable risk
• Whenever in doubt, escalate and seek advice and guidance
• If the nature of the position is user-facing, then all the guidelines and principles of user service mentality and behaviour should be applied
• Escalate risks / issues to the manager of the team
• Minimise operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls.
• Ensure appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified.
• Provide a direct contribution to the client operational permanent control framework.

As this is a production support role, focusing across a range of different and mostly innovative technologies, candidates must possess the aptitude and desire to learn. In addition, ability to be on call and provide support out of hours is essential.

Job Requirements

Essential:

Technical Skills essential for the role include, but not limited to:

• CA Siteminder Web SSO
• SOA security - SAML / WS-Security
• Autoprovisioning tools such as BMC ControlSA, Sailpoint, or Forgerock
• LDAP
• Kerberos / SSL/TLS / PKI / GSS-API / SPNEGO
• oAuth2, OpenIDConnect
• IIS/WCF/WIF, WAS security models
• Infrastructure standards for network load balancers, servers, networks and storage
• Automation mind-set with experience in using tools like Ansible
• Scripting skills using Python/JS or shell
• Application Server : Good exposure in configuring and supporting web technologies such as Tomcat, Apache, nginx, IIS
• Proven logical and methodical problem analysis and troubleshooting skills
• Working with an industry recognised service desk and project management toolset
• Clear communicator in both written and oral forms

Desirable:

Technical Skills desirable for the role include:

• Axway Security gateway
• SQL, Database schema
• Authentication services for APIs
• Exposure to Apigee API gateway
• Knowledge of Process & Quality management, ITIL v2/v3
• Microsoft Project, Advanced Excel, PowerPoint and Word
• Knowledge of Atlasian Jira Task Management toolset
• Previously used ServiceNow as a Service Desk Management product

Soft and Interpersonal Skills:

• Very strong analytical skills
• Strong attention to detail
• Structured and methodical mind-set
• Ability to operate with demanding Senior IT Management
• Can do attitude; look at changes as opportunities to improve
• Team oriented
• Good interpersonal and communication skills

Languages:

• High English spoken and written fluent (B2/C)
• French spoken and written will be valued

Qualifications:

• Bachelor in Computer Science or equivalent
• ITIL Foundation certificate will be desirable

Others:

• On Site Services: From 8:00 to 19:00 schedule to cover in weekly shifts of 8 working hours/day
• On Call Services: Out of regular schedule, we provide On Call services (out of business hours) to be covered in weekly shifts by team members.
• Public Holidays: Team members must cover all public holidays except 1st January and 25thDecember (2 persons only in shifts)