Total 8 customer service job vacancies in Manufacturing / Production category in city of edinburgh eh16 6tj

WHAT IS THE TAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level.

Sequence numbers and DLN's to be used when processing returns, FTD's and IRP documents. This requires extensive knowledge of the IRS numbering system as well as knowledge of how SCRIPS assigns numbers. Failure to correctly assign numbers could cause an overflow condition, which results in problems in files, the Federal Records Center and Accounting. Ensures numbers are not skipped and/or duplicated.

Receives work on batch carts from document preparation area. Ensures Forms W-2, correspondence, unnecessary schedules, etc. arc detached from the returns: removes staples and paper clips, and makes necessary repairs.

Prior to beginning a scanner job, reviews SCRIPS breaker transmittal sheets to ensure correct programs will be loaded by the scanner. Scans documents, unloads stacker trays, annotates DIN's on folders, and associates appropriate W-2's with scanned documents.

Reviews error messages on console and independently determines appropriate corrective action.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

WHAT IS THE TAXPAYER SERVICES (TS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level.

Sequence numbers and DLN's to be used when processing returns, FTD's and IRP documents. This requires extensive knowledge of the IRS numbering system as well as knowledge of how SCRIPS assigns numbers. Failure to correctly assign numbers could cause an overflow condition, which results in problems in files, the Federal Records Center and Accounting. Ensures numbers are not skipped and/or duplicated.

Receives work on batch carts from document preparation area. Ensures Forms W-2, correspondence, unnecessary schedules, etc. arc detached from the returns: removes staples and paper clips, and makes necessary repairs.

Prior to beginning a scanner job, reviews SCRIPS breaker transmittal sheets to ensure correct programs will be loaded by the scanner. Scans documents, unloads stacker trays, annotates DIN's on folders, and associates appropriate W-2's with scanned documents.

Reviews error messages on console and independently determines appropriate corrective action.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Join us at NatWest Boxed as a Product Manager for the Customer and Enablers team.

We’re looking for someone to lead and be accountable for the success and outcomes of the banking as a service enablers team.

• You’ll be managing Product Owners and Business Analysts to maximise the impact of features that are developed working in partnership with Engineering Managers
• This is an opportunity for you to make your mark on the future of our NatWest Boxed Banking-as-a-Service proposition

What you'll do

We’re looking for a true leader who wants to take full ownership of their role. You’ll develop a vision for the direction of your Mission team to build all customer services, platform migration services and execution, and POS lending enabling services.

You’ll also be:

• Managing and coaching a team of Product Owners and Business Analysts to maximise the impact of features that are developed
• Working with wider teams to successfully execute a platform migration onto the services built within this domain
• Championing product ways of working in your teams and the wider organisation as part of the end-to-end product lifecycle, with time spent appropriately across discovery, delivery and measuring performance to enable us to be API first in everything we do
• Helping to foster a culture of experimentation and iteration in Natwest Boxed
• Ensuring that work is appropriately scoped, estimated delivery goals are understood and progress against goals is clearly communicated to business stakeholders

The skills you'll need

You’ll already be a capable and experienced Product leader with knowledge of how to drive customer value, meet deadlines on budget, and with the ability to demonstrate strategic talents. Your communication skills need to be excellent and you’ll have a commitment to succeed in everything you do.

You’ll also be expected to have:

• Strong product leadership, with some in financial services, core banking or microservices platforms
• Experience of building reusable microservices to scale across a number of consumers and user cases
• High attention to detail and a proven ability to manage multiple, competing priorities
• Experience leading successful consumer products from concept to adoption, with experience in all stages of the product life cycle