• Provide technical advice on architecture & interior design for new and potential projects.​
• Provide product & technical guidelines, specifications, and requirements to property owners and consultants.​
• - Plan, organize and direct project activities, including reviewing, evaluating, and assessing new & potential projects, ensuring compliance to the relevant standards, and highlighting any non-compliance.​
• Review designs submitted by consultants to ensure compliance with brand standards, integrate with other departments, liaise with corporate according to the project progress.​
• Assist in reviewing and arranging milestones validation and approval with other departments for Concept Brief, Block Plan, DAP (AR&ID), Mock-up Room and pre-operational reviews.​
• Review of Architectural, ID drawings and coordinated drawings with mechanical & electrical services. ​
• Ensure goals and objectives of the project are accomplished within the prescribed time frame and budget, and other performance targets. ​
• Work with consultants, furniture dealers, product representatives, and fabricators to meet project objectives

Marketing :

• Support management of database for ATM location
• Support customer service activities for company's clients and customers
• Support preparation of survey activities to find potential ATM locations
• Support admin related tasks such as making approval memo and invoice
• Support other divisions tasks if neccessary

Planning :

• Generate company's business strategy and budget
• Review the progress of the business plan
• Optimizing company's organization structure
• Facilitate company's corporate meetings
• Reporting to shareholders
• Analysis financial/operational data to find issues to be improved
• Control company's funding, including funding from other parties
• Coordinating with related division for arranging corporate events (board meeting, sharehokders, etc)
• Finding business partners for company's business development
• Develop company's marketing strategy
• Develop product/service for customers

• Provide administrative support on various project management tools and interface with different stakeholders
• Create & maintain project documentations & reports
• Assure document and information updated and transferred within project team
• Set-up project meetings and prepare MOM
• Support PM in sample management

• Membangun prospek penjualan baru
• Mengidentifikasi dan menjalin hubungan dengan pemilik hotel dan properti potensial
• Melakukan presentasi penjualan
• Mencapai target penjualan yang telah ditetapkan
• Menjaga hubungan yang kuat dengan klien
• Mengetahui perkembangan tren pasar lokal
• Mengidentifikasi dan memanfaatkan peluang penjualan secara proaktif
• Membuat proposal, kontrak, dan materi penjualan lainnya
• Mempersiapkan dan mengirimkan laporan secara teratur
• Berkolaborasi untuk memenuhi kebutuhan bisnis klien

The role will provide remote planning and logistics management service to Bosch internal customers located in Japan and pioneer the process excellence across the APAC region. The working location will be in District 1, HCMC, with flexible working policy.

Depending on customers’ requests and requirements from management, the role might include some (but not all) of the responsibilities below:

• Material planning, passthrough planning and delivery management: Monitor and control shipments, order fulfillment and inventory of material to meet customers’ demand within the given KPIs (e.g., inventory)
• System maintenance and execution: Input and maintain master/transactional data on SAP and other planning/logistics management systems (e.g., SAP, planning cockpit)
• Communication: Emails and online meetings with internal customers in Japan, as well as internal/external suppliers and stakeholders around the globe
• Report preparation: Perform periodical reports of delivery/inventory performance; Remote stock-taking and discrepancy checking support for customers
• Other Planning & Logistics Management related tasks

For senior executive level, all responsibilites below are expected:

• Process excellence (standardization and digitalization): Continuously aim for productivity improvement via visualizing workflows/value chains, eliminating non-value-adding tasks, unifying working standards, and task automation as project lead/coordinator/participant
• Coaching and training junior team members: Coach and train entry-level members on basic planning concepts, good practice, and systems know-how
• Management support: Support management tasks such as resource planning, guideline and procedure creation, report preparation

Business Support is key to the success of our Children’s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn’t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.

The post holder will be predominantly office based, although some home working is arranged on a rota basis dependant on the demands of the service.

The successful candidate will provide core business functions in addition to working closely with team managers, social workers, professionals and partners. This will include attending and servicing a variety of statutory meetings across the District/s.

• Servicing meetings: coordinating the circulation of agendas and relevant papers; scheduling and diary management; attendance at meetings; and taking and distributing appropriate notes. This will include child protection conferences.
• To provide support and assistance to managers across a range of services, policies and processes.
• Accurately input and maintain information ensuring children’s/families/staff system records are kept up to date.
• Completing a range of administrative and customer care tasks ensuring compliance with business processes and Service Level Agreements
• Undertake a range of financial transactions including cash handling, holding/managing Purchase card transactions, placing orders for services/equipment, goods receipting on in accordance with Financial Regulations through the County Council’s Finance and Procurement systems.
• Monitoring and maintaining financial records for the service in accordance with Financial Regulations ensuring that any discrepancies are flagged to the relevant team.
• Maintaining knowledge of legislation, policies, guidance, processes and best practice relating to the service area

Working in Business Support requires teamwork, good organisational skills and a good level of competency using IT systems. You’ll also need:

• NVQ Level III in Business Administration or equivalent.
• An IT qualification equivalent to the competency level of ECDL or equivalent
• Good communication skills because you’ll interact with lots of people across the organisation and externally through phone, in person and email
• Good organisation skills and attention to detail, as you’ll be keeping data updated and you’ll be working to deadlines
• A flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly
• A passion to always give the best service

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Proud member of the Disability Confident employer scheme

The Business Executive Support Team is a central business support function which is aligned to meet the requirements of Staffordshire County Council and which fulfils the needs of the organisation as it evolves. We are looking to recruit a full time Business Support Officer whom will be specifically supporting our Waste management and Sustainability Service.

• Ability to perform effectively in a busy and demanding operational environment.
• To process financial elements to the role in terms of raising of purchase orders, payment of invoices, grant payments and recording of all financial transactions.
• Strong attention to detail in relation to data management and routine reporting.
• Liaising with Suppliers, members of the Public and Stakeholders.
• Answer and respond to day-to-day enquiries.
• Provide general administrative support, including taking action notes of stakeholder meetings.

You must be:

• Strong attention to detail.
• Numerate and able to work with data, Excel and the MS Office.
• Ability to work to strict deadlines and excellent organisation skills.
• Good communicator.
• Able to work proactively individually and as part of a team.
• Can-do attitude, flexible, positive, and collaborative.

If you are unsure whether your experience or skills are suitable or wish to have an informal discussion, please contact George.brown@staffordshire.gov.uk.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Proud member of the Disability Confident employer scheme

Title:

KBR is seeking a Project Manager for Instructional Systems Design (ISD) work supporting a government client in Orlando, FL. You will lead a team supporting analysis, curriculum design, and courseware development for trainers and simulators for surface vessels such as Littoral Combat Ships (LCS) and Frigates, equipment which interfaces with surface vessels, multi-platform systems, and potentially other Department of Defense (DoD) platforms or weapon systems. Your team will be part of and coordinate with a broader team which provides engineering, logistics management, and ISD support to DoD organizations developing trainers and simulators for military aircraft, unmanned aerial vehicles, naval surface vessels, and unmanned/semi-autonomous watercraft.

Role and Responsibilities:

• Visits to the government client facilities in Orlando, FL may be required multiple times per month.

• Travel to various client sites is expected approximately 8 times per year.

• Most duties may be performed remotely, but occasional in-person meetings with government clients and the team will be encouraged to strengthen relationships.  

Specific responsibilities will include, but are not limited to:

• Lead a team of Instructional Systems Designers directly reporting to you.

• Supervise, train, mentor, listen to, and support your team.

• As new requirements emerge, hire new talent to satisfy those needs (job posting, interviewing, onboarding…).

• Communicate with clients and other stakeholders about their requirements and your team’s progress toward meeting their objectives. 

• Manage cost, schedule, and performance of projects. Set milestones. Review technical progress and budgets.

• Report progress to clients and KBR upper management.

• Ensure completion of necessary functions to comply with contract requirements (deliverable formats, reports…).

• Identify and develop opportunities for new business, either with existing clients or adjacent organizations.

• Communicate client feedback to other managers and colleagues within KBR.

Basic Qualifications:

• Bachelor’s degree in a related discipline such as instructional design, educational technology, or business

• At least 10 years of Instructional Systems Design experience

• Proficiency with military standards and processes related to training systems and curriculum development such as MIL-PRF-29612 and NAVEDTRA guidance

• Eligibility for a DoD Secret Security Clearance

• Comfort managing a diverse team that includes local and remote personnel

• Strong oral and written communication skills

• Ability to work and communicate well in a virtual/ remote environment

Preferred Skills and Qualifications:

• Advanced degree such as MBA, Master of Instructional Design, or Master of Education

• Project Management Professional (PMP) certification from the Project Management Institute (PMI)

• Proximity to Orlando, FL to enable collaboration via face-to-face meetings with government clients

• Navy experience, ideally with surface platforms

• Familiarity with simulators or other training systems

• Familiarity with government contract processes

Contract requirements regarding education and experience will prevail.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

What you will do

You will plan, coordinate, and help facilitate the execution of delivering, start up and commissioning of Silent-Aire products in a construction/manufacturing environment.

How you will do it

• Facilitate Project Managers for cross-department initiatives.

• Schedule and scribe kickoff/recurring meetings, develop meeting agendas, and manage stakeholder communication by following up on status to ensure deliverables and milestones are met.

• Compile data from numerous sources based on project scope and progress; summarize data and prepare recommendations to management based on findings.

• Administer the schedule of assigned projects and tasks from inception to closeout to ensure results are achieved.

• Organize, track, and communicate information critical to the operations and manufacturing departments to help ensure goals are met and important items are monitored and addressed in a timely manner.

• Organize files on the server for projects.

• Organize and coordinate all aspects of the “Ship Loose” shipments for projects.

• Be efficient and effective in multi-tasking, working within a team, both on day to day and project-oriented tasks.

• Manage tasks effectively and complete projects as expected.

• Use analytical abilities, team building and motivation skills to help organize resources, meet tight deadlines, manage simultaneously occurring tasks and shifting priorities, and control project change.

• Work both independently and as part of a departmental team in executing a variety of projects. Communicate with program managers, project directors, other departments and trades. Works directly with clients and handles sensitive situations and flow of information.

What we look for

Required:

• A University or College degree – business, engineering, or other related field

• 1+ years of direct work experience in project management

• Excellent organizational skills

• Demonstrated success in project delivery and execution of project management methods

• Intuitive grasp of organizational structure to manage cross-departmental and cross-disciplinary resource allocation

• Highly effective negotiation, diplomatic, and conflict resolutions skills

• Superb creation and facilitation of meetings, feedback sessions, and briefings to create consensus among stakeholders

• Able to effectively communicate with all types of staff, technical professionals, and upper management

• Strong knowledge of Internet technologies and Microsoft Office (Excel, PowerPoint and Outlook)

• Strong problem identification and problem resolution skills

• Ability to create and edit project documents, materials, and presentations

• Able to effectively communicate both verbally and in writing

• Able to build and maintain lasting relationships with clients, business units, corporate departments, key managers, and other stakeholders

• Flexibility to adjust to shifting priorities and deadlines

• Occasional travel to different field worksite locations may require Personal Protective Equipment (PPE). Occasional travel required including international travel. Must have valid passport or ability to obtain a passport.

Preferred:

• Construction experience

• Previous experience in QA/QC

• Project management certification

#LI-Onsite

#LI-JJ1

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer

• Competitive salary and bonus plan

• Paid vacation/holidays/sick time - 15 days of vacation first year!

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one!

• Extensive product and on the job/cross training opportunities With outstanding internal resources!

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Company vehicle, Tools and Equipment to complete all jobs

• Providing Scheduling and management support

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in the Life of the Building of the Future

What you will do 

You will lead moderately complex projects that generally have been assigned a medium to high corporate priority.  Provide subject matter expertise in areas including project management, setup of local project offices, project scope definition, risk identification, project methodology, prioritization, and facilitation. Maintains control of schedule, cost, safety, quality, and customer expectations/satisfaction at all times. Present to management and/or customers on project updates, project cycle, and encouraged results. May manage vendor relationships throughout the installation. Ensure projects are closed on time and in scope. 

What you will do 

You will lead moderately complex projects that generally have been assigned a medium to high corporate priority.  Provide subject matter expertise in areas including project management, setup of local project offices, project scope definition, risk identification, project methodology, prioritization, and facilitation. Maintains control of schedule, cost, safety, quality, and customer expectations/satisfaction at all times. Present to management and/or customers on project updates, project cycle, and encouraged results. May manage vendor relationships throughout the installation. Ensure projects are closed on time and in scope. 

How you will do it 

Methodology - Understanding of Project Management Institute's (PMI) methodology and key knowledge areas; Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk and Procurement Management.

Communication/Coordination - Responsible for communication and status reporting to project staff, customer and Johnson Controls management.  Responsible for work plan, leading project resources, duty assignment, responsibilities, scope of authority and provides technical advice and problem resolution to all aspects of project.

Fiscal - Responsible for tracking projects expenditures and installation progress through reviews of status reports prepared by project personnel and modifies schedules of plans as the need arises. Maintains full financial accountability to project; requires ability to forecast financial trends across project, ability to understand internal Johnson Controls and external client cost structures and integrate or translate to/from Johnson Controls accounting methodology using AIA standards.

Quality - Maintain project quality; conducting inspections of worksite, ensuring workmanship meets Johnson Controls installation required quality standards and expectations.

Customer Service - Provide adaptable, concise, and professional support to all customers and other personnel and ensures timely follow-up on all customer concerns and issues.

What we look for 

Required

• Bachelor's Degree or Associates Degree or equivalent work experience of at least five years
• Travel as needed.
• 5 years Project Management - security industry (preferred) or new construction experience.
• Travel as needed.

Preferred

Certifications preferred or ability to acquire certification within 6 months of employment in the position.

• CSPM (Certified Security Project Manager)
• PMI PMP (Project Management Institute, Project Management Professional)

#LI-JR22

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

This position coordinates and releases materials, meeting production planning objectives in a fast pace manufacturing environment. Using SAP, create material releases and daily schedules to meet production and customer requirements. Provide support to both internal and external customers within the operation. Perform material planning and capacity planning activities required to support production demand; and satisfy customer requirements. Maintain appropriate inventory levels and integrity in accordance with the department goals and objectives.

This is an onsite role based in Marinette, WI.

QUALIFICATIONS

• Must be 18 years of age and have a HS Diploma or equivalent. BA/BS degree or equivalent is preferred

• APICS certification preferred.

• Minimum 2-3 years successful experience in production planning role.

• Experience with SAP (preferred) or other MRP system.

• Experience working directly with suppliers. Capacity planning experience preferred.

• Advanced Excel skills required. 

• Excellent organizational and communication skills are required.

• Strong attention to detail.

• Demonstrated success working in a fast-paced and demanding manufacturing environment is required.

• Excellent analytical skills and flexibility to changing assignments.

• Strong working knowledge of Bills of Materials and Routings.

• Working knowledge of manufacturing activities including purchasing, materials, inventory, quality, engineering basics and production processes.

• Highly organized, manage multi-tasks.

• Ability to achieve results through both function and cross-functional communication and collaboration.

ENVIRONMENTAL, HEALTH, AND SAFETY OBLIGATIONS
Comply with the following Environmental, Health and Safety duties as a condition of employment:

• Comply with EHS rules.

• Lead the work area with a safe culture mindset.

• Support employees in their decision to shut down unsafe or environmentally damaging equipment or processes.

• Ensure completion of EHS training by all Employees.

• Participate actively in the safety process.

• Ask questions if something isn’t known.

• Initiate an investigation on all accidents and injuries immediately.

• Submit suggestions to improve EHS and take action on suggestions submitted by employees.

• Act as emergency management coordinator for meeting locations and shelter areas. Initiate accountability in the event of an emergency. (i.e. what to do in the event of an alarm for fire, chemical spills, tornados, etc.).

• Be a coach to others who are acting unsafely.

• Ensure the completion of all hazardous and non-hazardous waste trainings.

• Ability to recognize deficiencies in chemical labeling.

• Coordination in minor spill management and clean-up.

• Capability to enforce satellite accumulation rules and requirements.

• Proficiency to recognize hazardous wastes in your area and manage properly.

DUTIES

• Perform daily SAP system reviews and metric analysis to identify potential and actual material shortages, review order progress, material rejection, scrap, and rework; adjusting plans and schedules as required by coordinating with appropriate manufacturing personnel and communicating changes to both functional and cross-functional team member.

• Utilize capacity planning methods and SAP system to develop a schedule to optimize costs and efficiencies with respect to labor, materials, and machinery; communicating plans, schedules, changes and modifications to both functional and cross-functional team members.

• Responsible for ‘right sizing’ inventory for stable operations.

• Expediting materials.

• Responsible for phase in and phase out planning/support as requested

• Prepare production plan based on forecast requirements and Company inventory guidelines.

• Communicate material requirement to suppliers and Purchasing department to facilitate inventory deliveries and manage push-outs and expedites to ensure components and services are available to meet production schedules.

#LI-CC4

#LI-Onsite

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into your jar, and the oil in your car. We glue the soles of your shoes, the glass in your windows and the screen on your phone. We spray the finish on your vehicle, coatings on your pills, the paint on your house and texture on your walls. Graco is part of your daily life.

Where You’ll Work – Lubrication Equipment Division (LED)

Our heritage brand – with a legacy dating back to the company’s initial founding in 1926 – Graco’s Lubrication Equipment Division (LED) is a global leader in fluid handling technology, providing products worldwide to a diverse range of markets including vehicle service, industrial, fleets and transportation, construction and mining, as well as renewable and non-renewable energy markets.

The future of LED is bright, with significant investments being made across the business; the division is expanding to accommodate increased demand and growth driven by an investment in new products and innovative ideas. With global industry ramping up into high gear, LED is positioned to grease the wheels, bearings, and machinery that will revolutionize the future.

Ready to join us?

We are seeking a skilled and experienced Project Manager to join our team.  As a project manager, you will play a crucial role in managing projects from inception to successful completion. This will include using 80/20 and Agile methodology to focus in on identifying and eliminating non-value-added activities to drive profitability and enhance customer satisfaction. This is a challenging role that requires a deep understanding of Lean principles and a strong ability to analyze data to make informed business decisions.  You will work closely with cross-functional teams and stakeholders to ensure projects are delivered on time, within budget, and to appropriate standards.  This is an excellent opportunity to utilize your project management skills for a wide variety of project types including but not limited to, new product development, factory improvements, merger and acquisition integrations and product rationalization.

Responsibilities

• Lead the planning and execution of projects, including defining scope, goals, deliverables, and deadlines within the organization.

• Lead and oversee the progressive use of the 80/20 and Agile tools across the organization.

• Regularly monitor and report progress of all active projects

• Coordinate with stakeholders to identify requirements, objectives, and expectations to ensure alignment for process improvements is agreed upon.

• Facilitate effective communication and collaboration between team members across cross-functional groups.

• Implement 80/20 and Agile methodologies and best practices to ensure efficient project delivery.

• Identify areas for improvement by analyzing existing processes and systems and implement corrective actions when necessary.

• Champion necessary training and guidance to the team for 80/20 and Agile methodologies or strategies for continuous improvement

• Will provide support with mergers and acquisitions when and if integration of operations is needed.

Requirements

• Bachelor’s degree in engineering or related field

• Minimum 9 years’ experience in design and development of products including project management experience with demonstrated ability to produce innovative and successful products.

• Strong knowledge of Agile methodologies and analytical skills with a keen attention to deal

• The ability to interpret data and make informed decisions.

• Excellent organizational and time management skills with the ability to manage multiple projects and define priority.

• Effective leadership and team management skills with the ability to motivate and inspire team members.

• Strong communication skills to effectively collaborate with cross functional teams and senior management.

• Proactive and results oriented mindset, with a strong focus on delivering high-quality projects on time and on budget.

Power to Be

At Graco, the Power to Be means providing the support, resources and freedom to pave your own way. Bring your unique attributes to the table, along with a commitment to being your best self, and you can be a part of a culture that rewards effort, celebrates uniqueness, and gives you the tools you need to succeed and become your best, fullest self along the way. Our culture empowers employees to chart their own career path. Our managers provide support and opportunities while offering freedom for employees to find their own Power to Be. Whether you decide to move up within the same department or expand to another cross-functional group, you will gain the well-rounded experience to succeed on your own terms.

Graco has excellent opportunities available to individuals who want to be part of a fast-moving, growing company that is committed to quality, innovation and solving fluid handling problems for our customers. Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021 & 2022. Graco offers attractive compensation, benefits and career development opportunities. Graco’s comprehensive benefits include medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Proven Quality. Leading Technology. Launch your career with Graco!

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Site Manager is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites. Will also responsible for the supervision of all employees at the site, including recruiting, training, and development of their professional skills.  

Essential Job Responsibilities

• Serves as the principal liaison between EPIQ, the client’s administration and the site employees

• Provides excellent client white glove customer service to all end-users at the site

• Provides onsite leadership with the Epiq team, and encourages staff development in their careers

• Continuously looks for opportunities to increase the efficiency of our on-site operations

• Seeks opportunities to increase our capabilities and makes recommendations to the key contact

• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client

• Recruits and interviews potential EPIQ candidates for available positions at the site

• Hires, trains, manages, and evaluates all personnel assigned to the site

• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime

• Compiles, collects, and reporting for all data necessary to provide the client with monthly management reports

• Displays high ethical standard, integrity, work ethic, and loyalty

Qualifications & Requirements

• High School Diploma or equivalent; College experience preferred but not require

• Previous management experience in a client service oriented field, preferably mail/copy/production

• Detail oriented with good verbal and written communication skills, with the ability to resolve complaints

• Strong initiative required; ability to work independently with minimal direct supervision

• Working knowledge of Microsoft products such as MS Word, Excel, and Outlook

• Ability to walk, bend, kneel, stand or sit for an extended period of time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Job Profile Summary:

The Enterprise Operations Manager oversees the operational and strategic management of a client relationship with the primary focus of achieving and surpassing client expectations. This position reports to an Enterprise Account Director with a dedication towards achieving account profitability; serving as the primary escalation contact; providing account leadership and mentorship to the Site Managers and on-site teams.

Essential Job Responsibilities

• Manage and oversee all assigned locations, personnel, and equipment for a client with multiple locations nationally

• Oversee the Site Managers and potentially other employees at multiple site locations

• Provide management direction to ensure our accounts are receiving quality service while operating efficiently and profitably

• Develop strategies to achieve 100% client satisfaction

• Strategically engage Epiq resources to support proactive solutions and industry trends with client

• Scheduled/Unscheduled travel to all client locations to monitor account performance

• Ensure monthly report compilation, including accurate billing submittal and invoice processing

• Monthly meeting/touch points with clients in all offices

• Perform Annual end-user survey and Semi-Annual Client survey

• Preparation, presentation, and review of Strategic Business Reviews

• Lead recruiting, developing, and training initiatives to optimize account performance

• Develop account strategies in accordance with overall strategy and business plans

• Proactively provide solutions to the client contact

• Respond to client concerns

• Host recurring meetings to train, educate and inform the on-site management team

• Develop positive relationships with client key contacts in each local office

• Ability to function with a high level of patience, tact and diplomacy

• Displays high ethical standard, integrity, work ethic, and loyalty

Qualifications & Requirements

• Bachelor’s degree required or relevant management experience

• Experience managing multi-site and multi-client operations

• Minimum 5 years’ experience in business process outsourcing industry

• Process improvement and project planning experience a plus

• Six Sigma training a plus

• Records and Information Governance leadership and workflow experience preferred

• Minimum 2 years’ management experience with heavy profit and loss responsibility

• Minimum of 2 years’ professional level work experience in a production environment and/or a client-service oriented field

• Working knowledge of PC applications including Microsoft Office software

• Knowledge ofand utilization of typical office services equipment and technology

• Extensive travel and on-site location work at times

The Compensation range for this role is $110,000 to $140,000 USD per year and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.