Total 100 Business Management / Project / Planning job vacancies in kUALA lUMPUR, Wilayah Persekutuan Kuala Lumpur

We are seeking for a new talent to join the Delivery Management AV where you will have the opportunity to collaborate in the 'Malaysia-Business-Development' project. Here our client is a leading global provider of innovative digital and cloud services, business solutions, and design-led experiences.

As a Project Support in the Delivery Management AV team, you will be responsible for supporting overall Project Management Teams with financial, work, operations, and mobilization management activities.

You will be expected to perform independently and become a Subject Matter Expert (SME). Additionally, you will be required to actively participate and contribute in team discussions, as well as provide solutions to work-related problems.

Proficiency in Work Management is required, as it is the primary skill for this role.

Operations Management and Project Management Office (PMO) Mobilization & Run are recommended skills for this role.

Assist in financial management activities, such as budget tracking and expense reporting.

Support work management activities, including resource allocation and task coordination.

Contribute to operations management by monitoring project progress and identifying areas for improvement.

Assist in mobilization management by coordinating project logistics and ensuring smooth project setup.

Collaborate with the Project Management Office (PMO) to ensure effective project governance and compliance.

Job Brief:

The IT Project Coordinator acts as a critical intermediary between internal business stakeholders and third-party vendors responsible for developing websites, systems, or other software solutions. This role is responsible for ensuring that business requirements are translated effectively into technical solutions by overseeing development efforts, coordinating communication between teams, and monitoring project progress to ensure timely and successful delivery.

Job Responsibilities:

Project Coordination & Vendor Management:

• Coordinate and facilitate regular meetings to discuss project status, resolve issues, and ensure alignment between business goals and technical implementations.
• Monitor vendor performance and deliverables, ensuring that timelines, quality standards, and budgets are adhered to.

Requirement Gathering & Analysis:

• Gather and document detailed requirements for website or system development projects; translate business requirements into technical specifications that developers can implement.

Solution Design & Planning:

• Assist in solution design to ensure it meets both technical and business requirements.

Testing & Quality Assurance:

• Coordinate testing efforts, including UAT (User Acceptance Testing) and system integration testing, to ensure that the website or system meets the required standards.

Monitoring & Reporting:

• Develop project plans, timelines, and deliverable schedules in collaboration with both internal teams and third-party developers.

Change Management & Support:

• Assist in post-launch troubleshooting and ongoing support.

Job Requirements:

• Bachelor’s degree in Computer Science, IT or related field.
• Proven experience as a Business Analyst, Project Management, or IT Solutions role.
• Basic knowledge of web technologies (HTML, CSS, JavaScript, PHP, SQL).
• Understanding of UIUX, SEO principles and website analytics tools (e.g., Google Analytics) will be an advantage.
• Strong communication skills, both written and verbal, with the ability to convey technical concepts to non-technical stakeholders.
• Ability to manage multiple projects and tasks simultaneously.
• Ability to quickly adjust to changing business priorities and project needs.

Job Brief:

The Customer Service Team Leader will oversee and manage a team of Customer Service Agents to ensure high-quality service delivery and customer satisfaction. This role involves leading by example, providing guidance, and ensuring the team meets performance metrics. The ideal candidate will possess strong leadership abilities, a deep understanding of the customer service environment, particularly in the e-commerce and financial services industries, and have a risk-based approach to solving problems.

Job Responsibilities:

1. Assist leadership team to manage overall operations of the contact centre.
2. Assist to drive operational KPI like service level, abandoned rate, average handling time, customer satisfaction, email/chat response rate and etc.
3. Work with Assistant Manager to minimize shrinkage, attrition, dissatisfied contacts, complaints and etc.
4. Ensure all relevant communications and data are updated and recorded.
5. Ensure action plans and deliverables are met within agreed timeline.
6. Handle on ad-hoc projects/assignments. 
7. Manage a team consists up to 15 members.
8. Active monitoring, support and coach team members performance in align with departmental KPI & SLAs
9. Perform regular contact with team members like 1-1, team meeting, performance review and etc.
10. To ensure team members provide accurate information to users & handle escalations if required. Manning of escalation queues.
11. Communicate effectively & motivate team members to perform better
12. Utilize expert knowledge of fintech, banking, and payment processing rules to handle and solve customer challenges in a timely manner & generate relevant reports for operational discussion and analysis.

Job Requirement:

1. Minimum Diploma, Advanced/Higher/Graduate Diploma, or Bachelor's Degree in any field or equivalent.

2.4 years of experience in a call center environment, preferably within the e-commerce, financial services, banking, or commercial sectors.

3.  At least 2 years of experience managing a team in a customer service setting.

4.   Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

5.Strong understanding of fintech, banking payment processing, and subscription-based revenue models.

6. Strong analytical and mathematical skills with attention to detail.

7.Creative and critical problem-solving skills, with the ability to apply a risk-based approach to complex issues.

8.Excellent written and verbal communication skills in English.

9. Proficiency in additional languages such as Malay, Cantonese, or Mandarin is an advantage.

10. Proven ability to lead a team, manage performance, and provide constructive feedback.

11. Ability to work with cross-functional teams to achieve desired results.

12. Self-motivated, positive attitude, and strong customer service ethics.

13. Ability to handle multiple tasks in a fluid, fast-paced environment and prioritize effectively.

14. Passionate about customer satisfaction and leading by example.

15. Willingness to work shifts in a 24x7 operation with rotating off days.

16. Able to respond to customer inquiries in a professional manner, maintaining the company’s reputation for high-quality service.

Introduction
The Business Systems Manager for APAC & India will be responsible for overseeing ib vogt's business systems environment in these regions, specifically Microsoft Dynamics 365 Business Central and additional modules. This role involves leading a small team, setting up and maintaining efficient processes, and ensuring organizational adherence to these processes, as well as rolling out ib vogt's system setups in APAC & India. The Business Systems Manager will report directly to the Director of Accounting & Tax and will play a critical role in optimizing our financial and operational systems & processes.
 
Resposibilities:

• Oversee the implementation, maintenance, and optimization of Microsoft Dynamics 365 Business Central modules and peripheral systems.
• Ensure systems are configured to meet business needs and industry standards based on national requirements.
• Manage and resolve any issues related to ERP systems in a timely manner.
• Lead and mentor a team consisting of different responsibilities.
• Conduct regular performance reviews and provide ongoing feedback and development opportunities for team members.
• Develop, document, and implement robust business systems processes.
• Ensure processes are efficient, scalable, and compliant with relevant regulations and standards.
• Monitor adherence to established processes across the organization and implement corrective actions as needed.
• Work closely with the Stakeholder and Shareholder Management on a global level and other key stakeholders to align system capabilities with business objectives.
• Communicate effectively with cross-functional teams to understand and address their needs and challenges
• Identify opportunities for process improvements and system enhancements.
• Stay up to date with industry best practices and technological advancements in all fields of used and needed Business Systems.
• Lead initiatives to integrate new features and functionalities that drive efficiency and effectiveness.

We are seeking an experienced PMO Manager to be responsible for overseeing the successful planning, execution, and closure of the project portfolio across the Digital Customer Centricity team for Asia Pacific. The PMO Manager ensures projects are delivered on time, within scope, and within budget. This role will be part of APAC's Digital Customer Centricity & Regional Business IT team.

Key Responsibilities:

• Portfolio Management: Manage and track the regional organization’s portfolio of projects, ensuring alignment with company goals and strategic initiatives.
• Project Governance: Establish and maintain project governance standards and methodologies to ensure consistency and transparency across all projects. Enable the team manager to have a single-source-of-truth where to find everything about the current status of the ongoing projects (stage, tasks, stakeholders, documentation, etc.)
• Project Planning: Develop detailed project plans, including resource allocation, timelines, and risk management strategies.
• Stakeholder Management: Facilitate communication between stakeholders, project teams, and senior leadership to ensure expectations and requirements are aligned.
• Performance Monitoring: Develop and maintain project performance metrics and KPIs to track project progress, identify risks, and ensure projects stay on track.
• Risk and Issue Management: Identify, evaluate, and mitigate project risks and issues, ensuring appropriate escalation when necessary.
• Reporting: Provide regular status updates and reports to management, highlighting key achievements, risks, and areas requiring attention.
• Process Improvement: Continuously evaluate and improve project management processes and tools to increase efficiency and effectiveness.
• Budget Management: Ensure project budgets are well-managed, costs are tracked, and deviations are addressed promptly.

Job Brief:

A highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.

Job Responsibilities:

1. Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services professionally and courteously.
2. Providing accurate information and resolving customer issues related to digital banking products and services.
3. Maintaining a high level of product knowledge to effectively support customer need
4. Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
5. To meet the Key Performance Indicator (KPI) monthly.
6. Collaborating with cross-functional teams to improve processes and customer experience.
7. Demonstrating empathy and understanding when dealing with customers.
8. Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
9. Respond to customer inquiries via email in a timely and professional manner.

Job Requirements:

1. Possess a Diploma or Degree in related fields.
2. Minimum of 1-2 years of customer service experience in a contact center environment.
3. Have a minimum of 1 year of experience in the Financial Services industry (e.g., Banking or Insurance).
4. Excellent verbal and written communication skills in English is mandatory.
5. The ability to speak in Mandarin will be an added advantage.
6. Strong interpersonal skills and the ability to build rapport with customers.
7. Ability to work in a fast-paced environment and handle high call volumes, live chat inquiries, and emails.
8. Proficient in Microsoft Office and experience working with CRM systems.
9. Familiarity with digital banking products and services.
10. Ability to work flexible hours, including weekends (24/7)

About Us

MON Co. is a development studio and publisher at the intersection of gaming, entertainment, and blockchain technology. Originally operating as LiquidX, MON Co. is the force behind Pixelmon, its flagship IP franchise, and MON Protocol, a cutting-edge Web3 platform. The company is led by a team of seasoned executives from top gaming and entertainment studios. MON Co. aims to deliver high-quality, engaging experiences across a variety of entertainment platforms, including games, digital content, and transmedia storytelling, as it bridges the gap between Web2 and Web3.

MON Co.’s ecosystem includes MON Protocol, which drives Web3 partnerships and tokenized gaming economies, and MON Ventures, which invests in emerging IPs and projects like Eternal League. With a growing community of over 1 million Pixelmon fans, a robust partner network of over 80 blockchain-native games, and a rapidly expanding portfolio, MON Co. is dedicated to shaping the future of entertainment for a global audience.

For more information on MON Co., please visit: https://www.mon.co

What You Can Expect To Work On

• Launchpool Program: Take a hands-on role in managing the correct planning, execution and development of the MON Launchpool program, coordinating with external partners, and internal teams.
• Define clear project scope, objectives, and deliverables while working closely with internal teams (product, marketing, development, tech, etc.).
• Coordinate efforts across engineering, product, compliance, and marketing teams to ensure alignment on project goals and timelines.
• Track and manage project timelines and KPIs, ensuring deadlines are met and deliverables are of high quality.
• Develop and manage relationships with external partners, such as partner projects. distribution and solution platforms, to promote project visibility and ensure smooth launches.
• Stakeholder Communication: Act as the primary point of contact for internal and external stakeholders involved in the project lifecycle.
• Manage investor, partner, and community communications related to project developments and launches.
• Risk Management: Identify potential risks throughout the project lifecycle and develop mitigation strategies to ensure projects stay on track.
• Conduct regular reviews and retrospectives to improve project processes and outcomes.
• Regularly communicate with senior management on project status, risks, and any required adjustments to the strategy.
• Deep Crypto Knowledge & Application: Leverage your expertise in crypto technologies, including blockchain, DeFi, and NFTs, to ensure that projects align with industry best practices and current market trends.
• Stay up-to-date with the latest trends in crypto and blockchain and provide strategic insights into emerging technologies that could benefit the company’s growth.

What You Need to Succeed

• 2-3 years of Project Management experience in the crypto or blockchain space.
• Strong deep knowledge of crypto technologies, including blockchain, DeFi, NFTs, and cryptocurrencies.
• Ideally some previous hands-on experience in launchpool programs, token launches, IDOs, or similar initiatives, with a proven track record of successful delivery (at least as a user)
• Solid understanding of tokenomics, smart contracts, and decentralized networks.
• Experience with project management tools (e.g., Jira, Trello, Asana, or similar).
• Excellent organizational and leadership skills, with the ability to manage multiple projects simultaneously.
• Strong communication skills, with experience in reporting to senior stakeholders and managing cross-functional teams.
• Ability to thrive in a fast-paced, ever-evolving environment with a high level of autonomy.
• Understanding of regulatory requirements and best practices in the crypto and blockchain industry is a plus.
• Experience in coordinating remote teams or working with international teams is an advantage.

• We Listen. Your voice, ideas, and suggestions matters to us, as we continuously evolve
• Our People. You’ll be working with a diverse, multicultural, international, talented, fun, supportive, and innovative people and teams. We are people you can be proud to work with
• On The Edge of Innovation. Working on the latest technological, social and financial trends that is web3 and blockchain
• Flat Organisation. our team is a community, we work together as a team from all levels in true decentralised spirit

Job Brief:

Looking for a role where you can shape the future of a company? We’re on the lookout for a Strategy & Insights Associate to help drive our growth and make real impact! If you’re passionate about analyzing trends, collaborating with top leadership, and turning data into big ideas, this is the perfect opportunity for you.

Job Responsibilities:

• Help build and execute company strategies that align with our big goals.
• Work closely with senior leadership to drive projects and share insights.
• Research industry trends, market shifts, and competitors to find opportunities.
• Present your findings in creative, easy-to-understand ways that shape business decisions.
• Keep track of our strategic initiatives and make sure things get done on time.

Job Requirements:

• A Bachelor’s Degree (Economics, Business, Finance, Actuarial Science, etc.).
• 3-4 years of experience in business strategy, consulting, finance, or project management.
• Tech-savvy with skills in Excel, PowerPoint (Power BI is a bonus!).
• Critical thinker with strong problem-solving skills.
• Great communicator who can present ideas clearly and creatively.
• A self-starter who loves a fast-paced, dynamic environment.

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status or any other characteristic protected by applicable laws.

We try make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

About Proforest 

Proforest is a global mission-driven organisation that supports the production and sourcing of agricultural and forest commodities that deliver positive environmental and social outcomes for People, Nature and Climate. We do this via facilitation and capacity building of multi-stakeholder and collaborative platforms between companies, NGOs, governments and civil society; working at landscape level to bring stakeholders tougher to collectively address systemic issues at scale, and working directly with companies in a consultancy capacity on responsible sourcing and production. Through our work we support positive change on cover issues such as protecting and restoring forests and natural ecosystems, respecting worker’s rights, advancing gender equality, sustainable livelihoods for producers, and respecting the rights of communities and indigenous people. 

What will you do? 

You’ll have responsibility for leading the development and implementation of IRF workplan, working closely with the Active Working Group of companies that have developed the tool and addressing everything from short term challenges to the longer term vision for the tool. Using your facilitation experience and excellent communication skills you will ensure all involved are informed, engaged and committed to delivering the IRF’s intended purpose and mission. 

Key responsibilities include: 

• Manage and deliver on the IRF workplan for the year 

• Manage and run the IRF Active Working Group of companies (operational for the development and maintenance of the tool) 

• Maintain helpdesk function for companies getting on board with the tool and new members within companies already using IRF 

• Continue sustaining external communication on the development of the IRF – maintain relationships with external organizations and interested stakeholders 

• Work closely with the POCG secretariat to make sure that the deliveries are aligned with the group’s expectations and agreed direction 

• Support with preparation for POCG in person meetings and IRF sessions specifically 

• Make sure IRF is creating links and integrating, where appropriate, outputs from the other POCG working groups. 

Digitas is a highly-caffeinated playground where brilliant minds come together to bring bold, award-winning ideas to life.

Our Solutions & Services Management team enables and executes great work in the smartest way possible, designing and managing the delivery of services with great efficiency to align with multiple stakeholders & their business goals. We are passionate about transforming ideas into results as we constantly negotiate, organize, and understand the ever-changing landscape of digital marketing and technology.

To help with this, we’re looking for an outstanding Senior Project Executive (Technology) – someone who is highly experienced in managing complex technology projects, skilled at leading cross-functional teams, and capable of delivering innovative solutions on time and within budget while navigating risks and stakeholder expectations, particularly in the realm of website development. They should have a strong understanding of web technologies, content management systems (CMS) like Adobe Experience Manager (AEM), and the ability to oversee development teams to deliver user-friendly, high-performance websites.

Our project work includes experience design and development, digital and social media campaigns, digital partnership activations and promotions, eCommerce and CMS implementations, CRM programs and branded content. As a Senior Project Executive (Technology), you will help develop and execute the plans that allow our teams to create exciting work and endeavor to make the work better. To succeed, you will need to be a creative advocate, have a passion for technology, maintain a deep solutions & services management toolkit, and exercise excellent communication skills.

Sound like you? Read on.

What you’ll do:  

As a Senior Project Executive (Technology), you’ll be responsible for overseeing and managing complex technology projects within an organization. This role combines strategic oversight with hands-on project management, ensuring that initiatives align with the organization's business goals and are delivered on time, within scope, and on budget.

Day-to-day, your role includes:
 

• Define project scope, objectives, deliverables, and timelines in collaboration with stakeholders.
• Develop detailed project plans, schedules, effort estimation and resource allocation strategies.
• Monitor project progress, adjusting plans as necessary to meet changing requirements or unforeseen challenges.
• Organize and participate in project meetings, prepare meeting agendas, and follow up on action items.
• Oversee day-to-day tasks of the project team, ensuring that each team member is on track with their assigned responsibilities.
• Monitor risks, escalating issues and supporting mitigation plans.
• Proactively address project challenges and roadblocks to ensure successful project outcomes.
• Reporting and maintain up-to-date records of all project-related activities, decisions, and communications.
• Foster strong working relationships with cross-functional teams, ensuring alignment with the project’s goals and objectives.
• Coordinate and maintain regular communication with internal teams, external vendors, and stakeholders to provide updates on project status, risks, and challenges.

Business Development Executive – Phone Pitch pro max

Why we’re built different: Trueventus organizes over 100 market-leading B2B events every year. At our events we create the environments which allow business to flourish. Our knowledge of the communities we serve, our ability to attract the right people and our skill at curating the physical space and creating memorable experiences bring thousands of like-minded people together. It is this shared experience and the opportunities to make human connections which allow businesses to grow.Player we want on the squad: Main Character mindset with a drive to look for sales and think fast on the call. Not afraid to pick up the phone and PITCH new events to clients. Eats rejections for breakfast and keeps that energy 24/7. Hustle like a champ’, stay hungry for sales and devour. We want the real ones only – no half-stepping here. Time to secure that bag.

Stuff we’ll notice if u don’t do:

• Be a Commission Hungry, Deal-Seeking, Profit thirsty Sales Exec
• Do Market Research on Industry knowledge, Companies and Job titles. Understanding market trends.
• Time to level up with some serious lead generation at least 100! Let's crush it daily and stay ahead of the game with a smart plan.
• Dial up the energy every day, reaching out to a solid flow of potential clients at least 150 and showcasing our value with enthusiasm.
• Email minimum 10 clients with the product materials.
• Follow-up with clients and secure the bag
• Adhere the sales process closely
• Always ask for the sale during each call back with clients.
• Able to handle pressure, work fast-pace and learn fast
• Able to handle rejections like a G.O.A.T
• Work Mon-Fri, 8.30am - 5.30pm.
• Be punctual cause if you late, your sale will be late. On the phone 8.30am sharp cause your clients are waiting.
• Achieve monthly Sales KPI.

Job Perks that are lit

• Opportunities to Travel to events around the world
• Monthly team building/outing upon hitting company target.
• Yearly 1 week off cause Christmas.
• Work life balance cause we don’t work on weekends
• Comms in USD
• RM 3,000 Basic + Comms
• Great work culture
• Training provided.

Vibe-Check

• Min. qualifications Diploma
• ABLE TO CONVERSE IN ENGLISH IS A MUST!!!
• Zero fears in calling clients and pitching
• Fast learner
• Able to take the heat
• No issue travelling overseas

Vibe-Check

• Min. qualifications Diploma
• ABLE TO CONVERSE IN ENGLISH IS A MUST!!!
• Zero fears in calling clients and pitching
• Fast learner
• Able to take the heat
• No issue travelling overseas

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Job Summary: We are seeking an experienced Project Manager to oversee and drive projects from inception to completion. The ideal candidate will be skilled in managing cross-functional teams, ensuring timely delivery of projects, and aligning project objectives with organizational goals. You will play a critical role in facilitating communication between stakeholders and managing project resources effectively.

Key Responsibilities:

• Project Planning: Develop comprehensive project plans that outline project scope, goals, deliverables, resources, timelines, and budget.

• Team Leadership: Lead and motivate cross-functional project teams, fostering collaboration and ensuring accountability for project tasks.

• Stakeholder Communication: Maintain clear and consistent communication with stakeholders, providing regular updates on project status, risks, and changes.

• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project timelines and objectives.

• Budget Management: Monitor project budgets, ensure resources are allocated effectively.

• Quality Assurance: Ensure that project deliverables meet quality standards and fulfill stakeholder expectations through regular review and feedback cycles.

• Change Management: Manage changes to project scope, schedule, and resources, ensuring that all changes are documented and communicated effectively.

• Performance Tracking: Utilize project management tools and methodologies to track progress, measure performance, and report on project outcomes. XR Program Management Office

• Retrospective Analysis: Conduct project retrospectives to gather insights, identify lessons learned, and implement improvements for future projects.

Qualifications:

• Education: Bachelor’s degree in Information Systems Management, Software Development, or a related field. PMP, CAPM or equivalent certification is a plus.

• Experience: Minimum 2 years of project management experience, preferably in Software Development or IT. Experience with both Agile and waterfall methodologies is a plus.

• Skills: o Strong organizational and time management skills. o Excellent communication and interpersonal skills. o Proficient in project management software (e.g., MS Project, JIRA, SmartSheet). o Ability to manage multiple projects simultaneously and work under pressure.

• Problem-Solving: Strong analytical and problem-solving skills with a proactive approach to challenges

What is our vision?

iPiD envisions a world where sending money internationally is as easy as it is locally, without worrying your money is sent to the wrong account or mis-directed by the payment services provider.

We achieve this by providing pre-payment data verification services for the financial services providers, such as banks, payment systems, fintechs, and corporates upfront before the actual payment takes place. This enhances payment and financial operational efficiency, complies to regulatory mandates and makes their customers happier and sweat free.  

Who are we?

iPiD is a fast-growing, fintech start-up that is founded by a global team of senior leaders who have led iconic payments and technology companies, including SWIFT and Thomson Reuters. We are backed by leading investors such as Jungle Ventures and Saison Capital.

We are privileged to be supported by an A-team of advisors, including C-suite leaders at Microsoft, Commonwealth Bank and the Bill & Melinda Gates Foundation.

Our global team has representatives in Singapore, Jakarta, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, New York, Madrid, Johannesburg, Seattle and London.

What are we looking for?

We are seeking an aspiring, analytical, commercially minded finance professional to manage both the financial routines and obligations as well as to shape up the finance partnering capability to the next level. This is a valuable growth opportunity for the driven practitioners, acting in the capacity of Finance Business Partner, who will get day-to-day fundamentals covered such as timely and accurate financial reporting and reconciliations, financial analysis and planning, audit and compliance, but will also help set new grounds to support the business to grow.

This role reports to Chief Operating & Finance Officer.

Core Responsibilities:

• Manage all administrative and financial tasks including invoicing, reconciliation, managing procurement processes, filing tax returns and reports required by regulatory authorities

• Prepare financial forecasts, budget, analysis and insights to support business decision-making
• Prepare financial reporting and investor reporting, provide accurate and timely financial information to stakeholders
• Monitor and manage financial and corporate administrative tasks related to 4 entities in Singapore, Netherlands and UK
• Estimate short and longer term financial objectives by setting performance targets
• Evaluate the financial performance of the organisation and measure returns on investments
• Collaborate with cross-functional teams to optimise financial operations, and resolve issues when needed
• Assist with ad-hoc projects and tasks as assigned

• Minimum 5 year of experience in Accounting or Finance roles

• Strong understanding of accounting and financial standards and practices. Audit background would be preferred
• Strong knowledge of financial planning, budgeting and forecasting
• Demonstrated experience in managing multi-currency books
• Proficient in Excel, and willing to learn new systems/ tools (eg Xero, Metabase) when required
• Highly organised with strong attention to detail, resounding analytical and problem-solving skills
• Strong commercial and organisational acumen
• Ability to communicate effectively with people at all levels internally and externally
• Ability to work independently and as a team member
• Excellent verbal and written English communication skills 
• Possess professional certification (eg CFA, CPA)
• Experience working in a globally distributed start-up or high-growth environment

What do we offer?

You will work with a team of world-class fintech and payments veteran to shape up the future of payments, and will also have:

• Excellent growth opportunities in global payment services technology
• Flexible and collaborative work environment
• Competitive salary
• Employee Stock Options plan
• Discretionary performance bonus
• Medical protection allowance
• Laptop and accessories

As the Retail Tech Project Manager, you are responsible for the successful roll out of new retail related tech capabilities within your region. You support the value streams and the regional functions in rolling out initiatives. You contribute to realizing the full business value from our technical capabilities by ensuring capabilities are in place at the right time with efficiency. 

You have a good understanding of business tech products and can share this understanding and create engagement around their business value. You also have a good understanding of BT/retail core processes and associated solutions. You have the ability to design, develop and deliver roll out initiatives to maximize user adoption and effect realization from the product, with strong project management and problem-solving abilities. You are strong in communication, stakeholder and change management and ensure that processes run smoothly and in line with our goals. You are customer-centric and service minded and have a good understanding of how we operate our stores and meet our customers in stores.

Key responsibilities

• Ensure efficient roll-out of retail technical capabilities by coordinating with regions and functions to align roll-out plans, address regional compliance requirements for capturing business value, and serve as the primary escalation point for business end-users during roll-outs.
• Ensure stable tech operations and colleague focused support in your market / region.
• Support countries in product deployment which includes assisting with budgeting, resource allocation, communication, training, and change management.
• Participate in driving organizational change to secure the evolution of our physical store portfolio and operating model. 
• Build a strong collaborative network across sales markets in your region to ensure speed and alignment with the regional implementation plan for the Omni Store Operating Model. 
• Engage closely with global and regional functions to balance scope, delivery timeline, and cost.