Total 12 job vacancies by 00002 Citibank, N.A.

The Business Risk Specialist performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.

Responsibilities:

• Provide backup to Risk and Control Technology Specialist.
• Generate daily reports, maintain tracking metrics for management reporting and escalation.
• Review and reconcile various exception reports.
• Maintain tracking metrics for management reporting and escalation.
• Support control initiatives, audits and self assessment testing for assigned businesses.
• Participate in the drafting, completion and distribution of responses to client requests for information.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of experience
• Excellent oral and written communications skills; Must be articulate and persuasive.
• Ability to drive change to business practices by working effectively. Self starting with the ability to multitask and prioritize
• Ability to work in a team environment, listen and work well with others

Education:

• High school diploma or equivalent

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The BP&A Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Designs/analyzes complex reports to satisfy management requirements.
• Deals with complex and variable issues with substantial potential impact.
• Uses broad discretion in developing solutions for broad based business reporting issues.
• Leads reengineering efforts in business's methodology, strategy, and organizational goals.
• Manages resource allocation and leads the work within a team/project to develop solutions for business reporting issues. Applies/demonstrates advanced understanding of processes, procedures, and policies for area supported.
• Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.
• Acts as advisor or coach to new or lower level personnel in the business processes and procedures of area supported.
• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions. Influences strategic functional decisions through advice, counsel or provided services that have direct impact on the business. Persuades and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers
• May be responsible for resource management and allocation of work within the team/project.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years relevant experience

Education:

• Bachelor’s/University degree, Master’s degree preferred

Additional work locations: Sioux Falls, SD and Florence, KY.

Monday - Friday - 8AM - 5PM

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Citibank, N.A. seeks an IT Business Unit Lead Analyst for its Jacksonville, Florida location.

Duties: Perform financial planning, location forecasting, and demand management. Create monthly global headcount multi-year projections including headcount strategy, workforce transformation, functional transfer, structure realignment. Lead the development of centralized processes to reflect global headcount multi-year projections in alignment with current budgets, location strategy forecasts, and workforce transformation objectives. Work with product teams in finalizing their demand considering customer headcount demand, billing methodology, and headcount/dollar planning.  Support teams on hiring strategies and serve as contact to coordinate a holistic hiring plan. Review of current approaches, short-term and long-term requirements, identify gaps and develop implementation roadmaps. Focus on an iterative approach to deliver minimum viable products along the way to an end-state solution. Contribute to technical direction and strategic decisions. Influence and negotiate with leadership. Work with cross-functional teams for inputs into the process or as users of the output including Demand Management, Finance, Resource & Location Strategy. Consider the continuous management required for the centralized process including maintaining data quality, improving data accuracy, and adaptability as business needs change. Use Excel, PowerPoint, and Workday reporting. Provide in-depth analysis to define problems and develop innovative solutions. Assess risk in developing solutions to minimize exposure to data entry errors, single points of failure, and escalating, managing and reporting control issues with transparency. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Bachelor’s degree or foreign equivalent in Statistics, Business Administration, Finance, Economics, or related position and 6 years of progressive, post-baccalaureate experience as IT Business Intermediate Analyst, IT Business Unit Analyst, Sr Business Associate, Financial Analyst, Finance Associate, Assistant Manager, Credit Risk Manager or related position involving Technology Planning including Demand Management, Financial Planning and Location Forecasting. 6 years of experience must include: Financial planning, location forecasting, and demand management; Leading workforce transformation initiatives; Working with cross-functional teams; Headcount strategy, workforce transformation, functional transfer, structure realignment; Customer headcount demand, billing methodology, and headcount/dollar planning; Influencing, negotiating, and communicating with leadership and stakeholders; Maintaining data quality and improving data accuracy of central forecasting database; and Excel, PowerPoint, Workday reporting. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #24730581. EO Employer.

Wage Range:                $146,600 to $149,500

Job Family Group:       Technology

Job Family:                  Technology Management

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

This position is responsible for supporting Risk Weighted Assets "RWA" Analytics within the Capital Controllers Group, specifically focused on derivatives analysis and RWA calculation relative to Basel Rule.

The candidate will work closely with key partners leading the Standardized RWA transformation efforts including Basel III Endgame readiness. Key partners including the Business, Markets Transformation, Chief Data Office (CDO), Capital Planning, Enterprise Technology Services (ETS), Corporate Regulatory Reporting (CRR) and Finance and Risk Management.

The candidate will have a strong understanding of trading book exposures and a solid track record of performing detailed financial analysis, root cause analysis, impact assessments, financial reporting, Board reporting, and developing key performance indicators to measure success.

Key success factors will be this position’s ability to deliver on key milestones within the finance transformation efforts, establish trusted partner relationships with key stakeholders and effective expectation management through superior communication and metrics within the RWA workspace.

Responsibilities:

• Support analysis of Basel RWA Reporting based on US Regulatory requirements.  Primary focus will be on the Trading Book RWA (Derivatives)
• Assess impact of transforming derivatives RWA data model
• Build standard metrics reporting, impact assessments, and reporting of ongoing monitoring of any exceptions
• Recommend goals, changes, and plans for RWA Reporting for relevant scope
• Ensure close processing financial controls are performed as expected
• Represent RWA Close & Operations communications and discussions with internal and external auditors, Independent Risk Review and Regulators where Derivative data and processes are discussed
• Develop analytics packages and key performance indicators using large complex datasets
• Provide inputs for UAT testing and results validations for the RWA Reporting Change manage process
• Leverage project plans and metrics to coordinate, execute and track key activities and deliverables and monitor and continuously improve processes and systems.
• Work closely with key partners to ensure alignment with strategic goals, robust status and expectation management including collaboration to remove roadblocks and optimize opportunities.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications – External

The ideal candidate will have 6+ year’s work experience in finance, accounting and / or risk. Experience managing large projects in complex operational environments. Solid team building and Leadership track record.

• Bachelor's Degree in Finance, Accounting or similar discipline
• 6+ years of related work experience
• Must have US work authorization, this position is not sponsoring visas
• Advanced Microsoft Office Suite (e.g. Excel) skills required
• Excellent analytical background and skill set to understand Regulatory Reporting (Basel / Risk Weighted Assets strongly preferred) processes, including system data flows.
• Able to work with large volumes of data from different sources.
• Self-motivated with ability to make decisions and maintain a controlled environment.
• Willingness to work flexible hours or on an Alternative Work Space (AWS) environment.
• Ability to multi-task, be proactive and goal-oriented.
• Collaborative with strong influencing skills
• Ability to build strong relationships with stakeholder and execute on stakeholder management
• Excellent issue management and negotiation skills
• Strong interpersonal/communication skills (oral and written) and confidence to work with different levels of management.

Preferred but not required:

• Masters in Accounting or Economics; Certified Public Accountant or International Equivalent; Certified Financial Analyst.
• Previous experience with Lean Methodology / Six Sigma.
• Previous exposure to Prudential Reports, CCAR, Basel or Country Risk.

***PLEASE TAKE NOTE OF THE FOLLOWING***

*Hybrid schedule: 2-3 days in office and the remainder remote (specific details depend on location & business group and ). This is not a "remote only" role.

*We are NOT considering sponsorship applications at this time

*Relocation is NOT provided for this role
 

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Citigroup Internal Audit provides independent assessments of the company's governance, risk management and internal control environment for key stakeholders including the Board of Directors, senior management, and Citi’s numerous regulators globally. IA is a change agent within Citi aimed to enhance the control culture of Citigroup worldwide and thereby support senior management decision making around the globe.
 

Job Description Summary:
 

A key aspect of the IA Data and Technology group’s responsibilities is to provide Internal Audit with business intelligence and insight to enable strategic and operational decision-making across the organization. Reporting to IA’s Business Intelligence (BI) Lead, the BI Lead Analyst will collaborate with stakeholders across IA and Global Functions Technology to enable, manage and support IA’s Business Intelligence environment.   

This role will assist in defining the strategy for IA’s Business Intelligence department, including processes, governance, branding and reporting.  The role requires a combination of analytical, technical, and interpersonal skills to build strong working relationships with stakeholders across the organization while delivering exceptional insight and analytics to Internal Audit.
 

Key Responsibilities:

• Develop dashboards, reports, and other business intelligence and analytics in a variety of platforms, including IBM Cognos and Tableau.
• Develop and maintain good working knowledge of IA’s methodology, especially as it relates to audit execution, issue validation and other assurance activities, and the subsequent impact of these activities on IA’s metrics.
• Resolve complex and highly variable issues related to reporting, including redundancies across outputs, assessing impact of inaccurate or outdated logic, new or changing requirements, and other issues that may arise in an evolving BI environment.
• Contribute to the establishment of data analytics governance/standards and support their implementation through assigned BAU activities.
• Develop and apply in-depth understanding of how data analytics integrate within the team and contribute to the objectives of the entire function.
• Produce detailed analysis of issues where the best course of action is not evident from the information available, but actions must be recommended/ taken.
• Make key decisions as it relates to the design of the underlying environment that supports Business Intelligence, implementing and maintaining necessary systems to respond efficiently to scheduled and ad-hoc requests for information. 
• Act as a strong advocate for data quality across all IA data, promoting accuracy, completeness and consistency among users who interact with IA data in source systems, as well as identifying redundancies, and analyzing patterns to identify opportunities for automation, simplification, and other enhancements.
• Interact with production-and internally developed applications/tools to verify information and data quality.  Where a need is identified for enhanced data quality monitoring, design and build necessary logic and enhancements to achieve this.
• Continuous improvement of existing processes (including the collection, review, aggregation, and dissemination of information), to generate efficiencies and address relevant requirements.
• Provision of ad-hoc information requests and analysis as deemed necessary - working closely with the broader Chief Operating Office team - for both internal (e.g., Citi/Product/Function Chief Auditors, Chief Operating Officer) and external stakeholders (e.g., examiners, regulators).
   

Knowledge and Experience:

• 6-8 years of experience in business analysis or data analysis
• BS/BA degree or an equivalent combination of education/experience in a related field (Computer Science, Management Information, etc.).  Prior experience in the financial services industry/Internal Audit experience is a plus.
• Strong understanding of and experience providing timely, high-quality, insightful data analytics and reporting under tight deadlines and among multiple competing deliverables, with flexibility to prioritize workload accordingly.
• Excellent quantitative and qualitative analytical skills with a proven ability to operate in a manually intensive data environment, extracting large volumes of data from disparate sources, cleansing, and validating it, and transforming it into high quality, insightful reporting.
• Ability to work well under tight deadlines in a fast-paced environment.
• Intellectually curious, consistently evaluating “what is the data telling me?” and “why does it matter?"
• Strong verbal and written communication skills to clearly articulate analytics requirements and results and make practical recommendations for analytics enhancements.
• Proven ability to develop ideas from concept to an executable plan.
• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.  This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic, and approachable style.
• High level of proficiency with the MS Office Suite is essential as well as Business Intelligence development experience using Cognos and Tableau.
• Ability to analyze complex data structures and legacy SQL code with minimal direction.
• Strong coordination and project management skills; must be able to define business requirements and create robust technical and process documentation to support activities.
   

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 

#NAMInteralAudit

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Program Management Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
• Finalizes the project plan with stakeholders and track closely for successful project delivery.
• Implements advanced strategies for gathering, reviewing and analyzing data requirements.
• Meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals.
• Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations.
• Prioritizes requirements and create conceptual prototypes and mock-ups.
• Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
• Masters strategic business process modeling, traceability and quality management techniques.
• Applies best practices for effective communication and problem-solving.
• Successfully compete for the most sought-after business analyst jobs.
• Leads team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple Cash projects.
• Collaborates with Technology on any project delays, risk assessment and risk mitigation plans.
• Performs project Status reporting to Project Stakeholders, Product and Operations Partners.
• Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews.
• Understand the bank environment and compliance and regulatory requirements.
• Work with regional and global team and implement the best standards across teams.
• Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience managing or participating in projects and teams within the finance and 2 years in a professional management role

Education:

• Bachelor’s/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Project Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Manages a large multi-faceted project/account/campaign or multiple projects at the same time.
• Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.
• Organizes new challenges and drive business results.
• Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes.
• Drives end results of the project as a representative of the business.
• Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members.
• Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.
• Assesses project risk potentials and discover potential problems before they occur.
• Applies a proactive approach in routinely tracking the project participant progress against project goals.
• Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.
• Identifies and where required amends the approach to the context and constraints of each project.
• Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.
• Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.
• Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.
• Promotes partner involvement through effectively communicating project status upward and to the Client.
• Applies lessons learned from recent projects to future projects.
• Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.
• Proactively follows escalation and change control processes.
• Owns all management reports on a given engagement.
• Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of project management experience – preferably from a financial services environment
• Good understanding of the financial services industry, products, and data is essential.
• PMP certification strongly preferred, Six Sigma a plus.
• Ability to develop project plans, manage individual deadlines and goals.
• Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
• Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
• Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
• Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional.
• Responsible for timely execution of relevant documentation such as project charter, plan change requests, resource plans, etc.
• Organize critical activities and information to facilitate efficient decision making, proving oversight and guidance to team projects of highest priority and importance
• Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

Responsibilities:

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc.), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Contribute to the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Coordinate risk and control responsibilities and ensure accountabilities are embedded within FLUs, including providing training and leading by example.
• Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Support the Global Assessment Unit Owner/Risk Owner to ensure the adherence to the MCA Standard and all requirements of the MCA Lifecycle are executed as is required.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc.), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Contribute to the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Coordinate risk and control responsibilities and ensure accountabilities are embedded within Legal and RSP, including providing training and leading by example.
• Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the function to identify and implement control points and processes throughout Legal and RSP.
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Ensure timely execution of transformation milestones, deliverables, and activities in both the Global Legal and RSP functions as required.
• Engage in Global Function Partner discussions (ICRM, ORM), to enhance the control environment of both the Legal and RSP functions.
• Identify and follow up on control weaknesses, collaborate with issue owners in the definition of robust action plans, monitor progress, maintain meaningful data in the Integrated Corrective Actions Plan system, and ensure collation/verification of completion evidence.
• Participate in controls-related projects affecting the Legal & RSP organizations, including data-analysis, reporting exercises and policy drafting.
• Help manage and perform reporting for Legal and RSP risk and control programs across several requirements.

Qualifications:

• 6-10 years relevant work experience in Business Risk & Controls
• Oral, verbal, and written comprehension Spanish language skills are highly preferred
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor's/University degree, Master's degree preferred.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Business Risk and Control Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Requires a comprehensive understanding of multiple risk management programs supporting Citi Businesses (Issues Mgmt, MCA, Audit Support, Process Improvements, etc.) and how they achieve the objectives of the function. Applies in-depth understanding of the business impact of associated business risks. Generally accountable for delivery of a full range of risk & control services across COO Transformation Program Management. Excellent communication skills required in order to negotiate internally, often at a senior level. Accountable for the end results of an area.

Responsibilities:

• Ensures identification of appropriate risks which impact Transformation governance and delivery, and ensure mitigation strategies are developed and executed when necessary.
• Serve as R&C stakeholder for Transformation Management supporting timely closure of Regulatory Issues, Consent Order Commitments, and IA Findings.
• Serve as primary liaison between Transformation Management and Second/Third Line of Defense teams.
• Execute and/or influence governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Responsible for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Manage the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Support review and challenge, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Exercise control over Operational and Compliance Risk in accordance with established Policy requirements.
• Identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assess Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Take ownership to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Assess the risks associated with new activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Take ownership to ensure that risk and control responsibilities and accountabilities are embedded within FLUs, including providing training and leading by example.
• Guide and influence standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Solid background in Risk Management, Process Improvement, and Control Development.
• Strong analytical and strategic skills.
• Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary.
• Excellent analytical skills to ensure all path to green for metrics is reviewed for completeness and accuracy.
• Proven ability to network across levels to understand cross impacts of a Transformation processes and related risks.
• Proficient in Microsoft Word, Excel, PowerPoint.

Education:

• Bachelor's/University degree, Master's degree preferred.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

About Citi Retail Services

Citi Retail Services (RS), with Assets of nearly $50B, is a leading provider of consumer and commercial credit card products, both private label and co-branded, to national and regional retailers and their customers across the U.S. It also provides retail industry expertise, including transaction data analytics, fully integrated marketing and loyalty programs and advanced digital capabilities. The business services more than 70 million accounts for a number of national brands, including The Home Depot, Best Buy, Sears, Macy’s, LL Bean and Wayfair.

About the Role

Provide financial leadership and support for portfolio within the Cit Retail Services business.  Primary portfolio that will be supported is a long standing Franchise Partner relationship with >$6B in assets.  The role is responsible for providing financial analysis, partnering with external client and multiple functions within Citi. Key leader in the ongoing development and evaluation of partner program strategies to drive profitable program assets, while optimizing Citi’s capital and operating efficiency through insightful analysis.

The Financial Planning and Analysis Lead Analyst is a senior professional role responsible for providing management with an analysis and insight of Citi’s financial results in coordination with the broader Finance team. The overall objective is to contribute to directional strategy as well as utilize in-depth specialty knowledge to provide advice/counsel on the evaluation of financial reports of Citi’s current and projected performance.

Responsibilities:

• Oversee key financial processes, deliver insight and support to cross-functional leadership team to deliver on goals for portfolios and as part of larger RS Finance team.
• Support analysis and modeling for portfolio transformation activities to drive product, channel, and promotion specific profitability at portfolio level; make recommendations that balance growth/volume and returns.
• Develop, review and approve all promotional pricing, marketing spend, program investment and partner subsidies, as well as support focus on driving on line/digital growth and servicing.
• Ensure financial transactions with the partner are in compliance with contract.
• Work closely with Citi Accounting Policy and Controllers function on accounting requirements for all aspects of partner agreements, changes, settlement, etc.
• Create financial reports to clearly summarize financial trends and provide insight to senior management
• Prepare analytics in support of business reviews, including business initiatives
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience as a financial analyst preferrable within a financial institution or banking environment
• Proficient computer skills with a focus working with database and financial reporting platforms and Microsoft Office applications
• Effective verbal and written communication skills
• Demonstrated presentation skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Chief Operating Office (COO) Workforce Planning (WFP) Program Adoption Lead is a senior position reporting to the COO Workforce Management Implementation Lead and responsible for the adoption of Workforce Planning transformation programs across the Chief Operating Office.  The COO WFP Lead will work across COO organizations to coordinate, plan and facilitate adoption of Accountability Culture & Talent (ACT) transformation programs. Through strong engagement with WFP and COO Teams, the COO WFP Program Lead will proactively communicate both WFP strategy and implementation plans and work with relevant stakeholders to build, manage and monitor implementation plans across the COO. The position will also enable successful closure of ACT programs by ensuring full and consistent alignment with Transformation Program Office activities and artifact delivery.

Job Responsibilities:

Support the COO Workforce Management Implementation Lead by planning and coordinating adoption activities for Workforce Planning transformation activities inside the COO. 

Successful candidates will engage with key stakeholders in ACT & COO organizations to ensure timely adoption all in-scope programs. Work with ACT/WFP teams to understand and communication planning dependencies, changes and solutions.  Work with COO stakeholders and SMEs to identify, manage and resolve risks and issues.

Lead and participate in project governance activities as required. Own and manage relevant Transformation Program Office processes and artifacts as required (e.g. scoping, closure, etc).

Engage Program PMOs to manage PTS, Jira and related systems for status updates and progress tracking.  Creating status updates and support senior management with program information as needed.

Qualifications

• 10 -15 plus years of experience working directly with senior management
• 8 plus years of proven project management skills including significant risk management experience
• 8 plus years of Financial Services experience required
• Seasoned individual with ability to run multiple strategic concurrent projects with little supervision
• Self-starter comfortable working in dynamic environments
• Proven track record of seeking out information and making informed recommendations
• Experience in Demand and Capacity planning and supervisory experience required
• Experience in Regulatory Project management or Technology projects a plus
• Experience in reengineering business processes, controls and metrics a plus
• Experience in Program Management and/or Product Management a plus
• Strong relationship management, influence and communication skills
• Comfortable challenging status quo to deliver outcomes
• Exceptional organization skills

Education: Bachelor's degree/University degree or equivalent experience - Master's degree preferred

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Description Summary

Operational Risk Management (ORM) – Data Risk is part of Citi’s second line of defense (2LoD). Our mission is to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage operational risks while promoting the implementation of actions to address root causes which may lead to unintended operational losses.

ORM-Data Risk consists of experienced professionals who apply subject matter expertise to objectively evaluate, independently oversee, and constructively challenge first line of defense (1LoD) teams, governance, processes and controls.

Responsibilities:

• The Data Project Execution Risk Oversight Risk Officer role will coordinate a central function advancing internal program management for oversight of the firm's data program as well as contribute to challenge of project execution of this program. The ideal candidate will be well versed in risk management and data governance with experience in these domains across the lines of defense.
• Facilitates coordination largely by leading by influence across an broad team of data risk officer subject matter experts and leaders executing a diverse set of risk reviews.
• Builds key stakeholder relationships to ensure comprehensive representation in the creation of pragmatic and executable strategies for improving Citi’s data risk posture.
• Facilitates accurate and appropriate reporting of operational risks to senior management and regulators. Demonstrated experience in regulatory or internal oversight engagement.
• Appropriately assess risk when business/function decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years minimum professional experience at a global financial institution or similarly regulated entity. Minimum of 3 years in an operational risk or risk-focused data governance role. Transformation experience desired.
• Demonstrated success in managing risk during program and project execution in alignment with industry standards and norms. 
• Background in Data Governance, Technology, and/or Program Management/OperationalRisk/Enterprise Risk Management in related disciplines.
• Previous experience defining program/project requirements based on Supervisory engagement.
• Exceptional influence skills in driving organizational change and leading teams across reporting lines.
• Proven skills in leadership and strategic planning.
• Knowledge of principles of the data management lifecycle and data governance, in general.
• Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships. In depth knowledge of operational processes and technology platforms supporting Citi's data operations. Ability to effectively communicate complex topics to a broad audience.

Education:

• Bachelor’s/University degree,
• Advanced degree (e.g. LLB, MSc, MBA) or Certifications (e.g. FRM, PRM, CDMP) a plus
• Advanced knowledge of the data-related regulatory environment strongly preferred.
• Knowledge of data management, data governance, data quality or related data concepts (DAMA, DMBOK) preferred.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting