At TriGuard, we believe that security goes beyond simply monitoring sites; it’s about creating a safe, secure, and supportive environment for those who rely on our services. As a Care Warden at one of our client’s supported housing sites, you will play a vital role in ensuring the well-being, safety, and security of the residents living there.
Your responsibilities will involve a combination of proactive surveillance, customer service, and operational duties, all of which are integral to our mission to protect and support the most vulnerable individuals in our community.
'Our mission is to protect their mission!'
Key Responsibilities:
The role of Care Warden is diverse, and you will be required to undertake a variety of tasks, including but not limited to:
CCTV Monitoring: Ensure continuous surveillance of the site through CCTV systems to prevent and detect any unusual or suspicious activities.
Patrols: Perform regular patrols of the premises, checking for security breaches and safety hazards.
Incident Reporting & Documentation: Accurately complete all necessary paperwork, including incident reports, daily occurrence logs, and first aid documentation, maintaining the highest standards of detail and professionalism.
Maintenance Reporting: Identify and report any maintenance or repair needs that may compromise the safety or functionality of the site.
Emergency Response Coordination: Liaise with emergency services and local authorities in the event of emergencies, ensuring clear and concise communication.
Identity Verification & Access Control: Carry out identity checks and manage entry/exit points to ensure that only authorised individuals are granted access to the premises.
Customer Service Excellence: Provide a high level of customer service to both clients and residents, ensuring their needs are met with care and professionalism.
Workplace Cleanliness: Ensure the security office and surrounding areas are kept clean, tidy, and free from hazards.
At TriGuard, we pride ourselves on being more than just a security provider. We are passionate about making a positive difference in the lives of the people we protect. Our commitment to 'Securing Excellence' is reflected not only in the services we provide but in the support we offer to our team members.
What You’ll Need:
To succeed in this role, you will need to meet the following requirements:
A valid SIA Door Supervision or Security Guarding licence.
Exceptional communication skills, both verbal and written, are crucial. You must be able to interact effectively with a wide range of individuals, including clients, residents, and emergency services.
An understanding, compassionate approach when dealing with residents and the ability to remain calm under pressure.
A strong command of the English language is required to ensure clear and effective communication in all circumstances.
Excellent punctuality and timekeeping are essential to ensure that security and care duties are carried out effectively and on time.
Safeguarding & Background Checks:
To protect the individuals we support, we will require the following background checks:
Five-Year Employment History Check: You must provide details of your employment history for the past five years, accounting for any gaps in your work record.
Employment References: All previous employers within the last five years will be contacted to verify your employment details.
Experience & Training:
No prior security experience is required for this role as full, comprehensive training will be provided. We welcome all applications.
Benefits:
We offer a range of benefits to ensure our team members feel supported and valued:
Flexible Shift Patterns
Overtime Opportunities
Mobile App Access
Weekly Pay
Career Progression
24/7 Support
If you believe you have the enthusiasm, tenacity, and professional approach needed for this role, we would love to hear from you.
Apply today and join us in securing a brighter future for the individuals we support.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
