Total 15 information technology job vacancies in Information Technology category in dyess afb texas

Provide end-user support for all users and systems within the organization and serve as the organization's first line of help to resolve IT and computer systems related issues. Perform basic helpdesk duties such as receive visitors and incoming calls; create and maintain user accounts and records; provide new user orientation and training. Assists in planning for short-tenn and long-tenn loss of system hardware and software; monitor system efficiency, audit logs, and error logs; perform routine system and database maintenance and troubleshoot system failures; perform routing system, database, and user data backups; and ensure end-users are trained and provided user manuals. Consult with customers regarding potential system or program upgrades.

Will install, configure, operate, and provide and coordinate support for all client devices and applications and insure they meet the needs and requirements of the activity. Provide instructions and assistance to all organizational personnel on the use of Air Force developed and off-the-shelf software packages. May be required to create, edit, and maintain end-user instructions and manuals. Proactively interacts with users to ensure proper operation of computer systems, hardware, and software. Research and evaluate and provide feedback on problematic trends and patterns in customer support requirements. Work directly with the Air Force Services Agency, contractors, and vendors to resolve hardware and software issues to include warranty replacements. Update and maintain an approved work order database. Submit and track work requests to other base agencies. Will assist with tracking and maintaining of the IT asset inventory by preparing required documents and following established procedures to ensure the accuracy of the inventory. May be required to maintain ledgers to compile monthly office supplies inventory and pickup parts and supplies as needed. May be required to coordinate with Air Force Services Agency, other base agencies, and contractors to ensure compliance standards are being met. May be assigned the duties of Cybersecurity Liaison (CSL}, Equipment Custodian (EC), and/or Records Custodian (RC). Area of responsibility includes end-users, workstations, servers, and peripherals within the Force Support Squadron. Will keep work areas clean and organized. Will be driving between different facilities located on Joint Base Elmendorf-Richardson to perform duties. Works under the supervision of the Assistant Director of IT and will perform other related duties as required.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12617819

Monitors ongoing operation of network systems to ensure hardware and software are functioning properly and that operational standards are met. Uses established computer techniques to identify and promptly resolve network- related problems within the organization. Troubleshoots hardware, software, and Local Area Network (LAN) problems. Identifies and determines corrective action to be taken in case of individual job failures not covered by standard procedures.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12614304

• Serves as the Alternate Installation Cyber Security Network Manager for the Defense team supporting the Cyber Security Defense Branch Chief, Installation Information System Security Manager, Cyber Division Chief and Network Enterprise Center.
• Supports the Installation Information Assurance Network Manger (IANM)/CSDB Chief under the CS Division Chief in assessing effectiveness of the CS program for the Fort Cavazos Installation.
• Responsible for ensuring the Army Enterprise Infrastructure is operational and secure through managing network security device administration, conducting risk assessments, handling incident management, and monitoring and analyzing logs.
• Work involves ensuring the confidentiality, integrity, and availability of networks, systems and data through the planning, analysis, development, and maintenance of information systems security programs, policies, procedures, and tools.

Assists in coordination of personal computer service, maintenance and training throughout the institution.

Provides basic and advanced hardware and software technical support to users of personal computers and associated equipment.

Provides technical support to Bureau of Prisons (BOP) data communications users.

Performs diagnostics, troubleshooting and repairs on field personal computers and all related equipment.

Analyzes the need for new computer equipment and recommends means of acquisition.

Required to perform investigations involving staff misconduct in respect to information and computer security.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.

• Ensure the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, and enhancement of Information Systems Security programs, policies, procedures, and tools.
• Act as primary point of contact for selected areas (automation and information) of security for the Network Enterprise Center - Fort Cavazos.
• Develop, interpret, evaluate, and implement IA policies and procedures and establishes an operational framework for security programs for the installation to prevent and defend against unauthorized access to systems, networks, and data.
• Prepare and conduct risk and vulnerability assessments for IT system accreditation.
• Perform security inspections, as required (e.g., automation, physical, and operational) and prepares reports which include findings and recommendations for correction of deficiencies.
• Serve as the point of contact for all aspects of Information Assurance, e.g., personnel, physical, communications, hardware, software, and procedural.

• Ensure the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, and enhancement of Information Systems Security programs, policies, procedures, and tools.
• Act as primary point of contact for selected areas (automation and information) of security for the Network Enterprise Center - Fort Cavazos.
• Develop, interpret, evaluate, and implement IA policies and procedures and establishes an operational framework for security programs for the installation to prevent and defend against unauthorized access to systems, networks, and data.
• Prepare and conduct risk and vulnerability assessments for IT system accreditation.
• Perform security inspections, as required (e.g., automation, physical, and operational) and prepares reports which include findings and recommendations for correction of deficiencies.
• Serve as the point of contact for all aspects of Information Assurance, e.g., personnel, physical, communications, hardware, software, and procedural.

As a Supervisory Information Technology Specialist at the NH-2210-4 some of your typical work assignments may include:

• Exercise supervisory personnel management responsibilities.
• Advise and provide counsel to employees regarding policies, procedures, and directives of management.
• Plan, organize, and direct the activities of the Joint Transportation Management System (JTMS) Joint Program Division's Architecture and Integration Branch, ensuring that all architecture and integration-related program activities comply with legal and regulatory requirements and meets customer needs.
• Develop goals and objectives that integrate organization and technical architecture/integration objectives.
• Define and execute the JTMS Data Strategy detailing all aspects of data management and integration for the JTMS program ensuring alignment with USTRANSCOM and DoD Level data governance.
• Oversee the design and development of JTMS integration plans and helps the Joint Deployment and Distribution Enterprise implement bridging systems where necessary between the legacy systems and JTMS.

• Serve as Lead Information Technology Specialist (Systems Administration) Network Enterprise Center (NEC), Fort Cavazos.
• Provide senior level customer support and Information Technology (IT) Portfolio services to users and organizations across the Installation.
• Serve as Tier 3 Level Leader of the Network Enterprise Center, Fort Cavazos Hosting and Hoteling Branch technician.
• Preform touch labor oversight, problem resolution, asset management, and various other Information Technology (IT) Portfolio services.
• Assist in overseeing work schedules, setting work priorities, and coordinating the support of Corps, Garrison, and Tenant work requests of a team of Tier 3 Level System Administrator Information Technology (IT) Specialists.
• Advise the Chief, Hosting and Hoteling Branch, and tenant organizations on all compute maintenance matters.
• Enforce regulatory requirements and policy over all existing compute resources in the Network Enterprise Center.
• Recommend and enforce command unique policies over all existing compute sources around operations.
• Enforce Department of Defense (DoD), Department of the Army (DA) and command policies for the development and introduction of new systems.
• Ensure Information Technology (IT) functions and Information Assurance (IA) requirements are met and provided to all customers.
• Oversee, manage, coordinate, and conduct trend analysis of the Information Technology Service Management Remedy Trouble Ticket System.

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• Serves as a senior technical advisor. Independently designs, builds, tests and maintains server hardware to meet business needs; translating technical specifications into integrated systems that provide automation of business practices. Works independently or as a member of a team providing system design and programming services for one or more systems or subsystems.
• Serves as a senior systems analyst to the installation. Conducts in-depth systems analyses of existing systems and system components to determine comprehensive installation business requirements and opportunities for new and/or enhanced information technology.
• Troubleshoots complex design and hardware implementation problems. Identifies system requirements in terms of objectives, functions to be served, and expectations of management. Tests and validates systems, develops designs, and plans for integrating hardware and software for information systems, and ensures configurations are consistent with current and planned infrastructure
  environments. Independently works to isolate and resolve design problems encountered during test and implementation stages.
• Consults with lead and other developers to determine the effect on end user applications based on changes to the operating environment. Participates in or conducts special projects and initiatives to include long and short-term planning to meet operating system needs in the migration of modifications into production systems.
  
  
  

• Serves as a subject matter expert of information on project methodology and standards.
• Works with proponents and customers to document capabilities and requirements and outline costs and benefits of the proposed project.
• Works as the project manager providing project management support during the planning, development, testing, and implementation of new systems.
• Perform cost benefit studies of new or modified systems.

• Provides Tier II technical and security customer service and support.
• Performs computer systems security support functions to protect and provide appropriate access to sensitive patient information.
• Sets up and maintains system account restrictions and user rights.
• Independently analyzes and determines cause of malfunctions related to hardware, software, security or environment.
• Documents all issues and resolutions in the Remedy Work Order System Knowledge Base.
• Prepares and reviews a variety of reports, schedules, and other data to respond to malfunctions and/or backlog.
• Maintains awareness of current trends in information assurance and information technology.
• Interprets and adapts guidelines to resolve unusual problems or situations not previously encountered.

Duties and Responsibilities:

• Responsible for installing, testing, maintaining and upgrading network operations software for fifteen activities. Ensure all equipment is PII compliant. Monitors ongoing operation of network systems to ensure hardware and software are functioning properly and that operational standards are met. Uses established computer techniques to identify and promptly resolve network-related problems within the organization. Troubleshoots hardware, software, and Local Area Network (LAN) problems.
• Identifies and determines correct action to be taken in case of individual job failures not covered by standard procedures. Resolves partial system failures (software or hardware related) by providing for revised applications of system operating capabilities, which involves working through or around the problems with reduced capacity and readjusting the system when full operating configurations are resolved. Collaborate with external organizations to identify problems with applications, operation systems, or hardware that are difficult to pinpoint.
• Suggests methods for sequencing and software/hardware configuration to accept new requirements and resolve processing malfunctions. Adapts or develops new work procedures and instructions for applications by self or others. Administers the process to consider user request for additional computer hardware and software. Analyzes processes and/or problems relative to the design of selection of automated systems.
• Coordinates with other base agencies and contractors to ensure compliance standards are met. Maintains an extensive Organizational inventory of computer hardware and software. Assist in the installation and testing of computer upgrades and updates. Make system improvement recommendations. Maintains established applications programs and modifies program contents to provide new data and output when such changes do not modify original programming logic and technique. Reviewer and approver for squadron purchase orders for computer equipment, hardware, software, specifications, and compatibility with current equipment.
• Disposes of old and outdated systems IAW DoD Standards. Implements security plans, procedures, and training to comply with Wing, Air Force, and DoD Standards. Provide customer training and assistance on new computer systems. Provides technical assistance to current and potential users of system to minimize computer disruptions. Provides support assistance on DLS, Qubica, SETS, Aloha, Foodtrac, Qustodio, QOLNET in response to customer requirements. Serves as the Unit's Cyber Security Liaison (CSL), Information Assurance Officer (IAO) and Computer Support
• Administrator (CSA). Meets all suspense in a timely manner. Required to travel IAW JTR to attend conferences, training sessions, and other related meetings.
• This is a Position of Trust.

• Analyze software and hardware problems to determine cause of system and component failures.
• Manage permissions, system configuration and resources, analyze content a storage, set up alerts and enforce policies.
• Maintain up-to-date minimum resource requirement guides for all supported software packages, and working knowledge of the packages, and hardware devices.
• Utilizes and interprets a wide variety of technical manuals, guides and references to setup, install, troubleshoot and upgrade computer devices and related software.
• Ensures that the life-cycle-replacement (LCR) of information and associated IT assets, to include collection, processing, storage and disposal, is effectively managed and integrated throughout the Command.
• Manages Directorate Active Directory (AD) accounts and their compliance, and Enterprise Email and requests.
• Maintains client computer security and ensures system integrity.

• Serve as Lead Information Technology Specialist (Systems Administration) Network Enterprise Center (NEC), Fort Cavazos.
• Provide senior level customer support and Information Technology (IT) Portfolio services to users and organizations across the Installation.
• Serve as Tier 3 Level Leader of the Network Enterprise Center, Fort Cavazos Hosting and Hoteling Branch technician.
• Preform touch labor oversight, problem resolution, asset management, and various other Information Technology (IT) Portfolio services.
• Assist in overseeing work schedules, setting work priorities, and coordinating the support of Corps, Garrison, and Tenant work requests of a team of Tier 3 Level System Administrator Information Technology (IT) Specialists.
• Advise the Chief, Hosting and Hoteling Branch, and tenant organizations on all compute maintenance matters.
• Enforce regulatory requirements and policy over all existing compute resources in the Network Enterprise Center.
• Recommend and enforce command unique policies over all existing compute sources around operations.
• Enforce Department of Defense (DoD), Department of the Army (DA) and command policies for the development and introduction of new systems.
• Ensure Information Technology (IT) functions and Information Assurance (IA) requirements are met and provided to all customers.
• Oversee, manage, coordinate, and conduct trend analysis of the Information Technology Service Management Remedy Trouble Ticket System.

Manages the operations, sustainment and maintenance of a full spectrum of Enterprise IT services for the organization. Applies advanced IT principles, concepts, methods, standards, and practices to plan and carry out difficult and complex assignments and- develop new methods, approaches, and procedures. Develops and interprets policies, procedures, and strategies governing the planning and delivery of IT services throughout the organization. Provides expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues. Applies regulations, laws, and policies governing IT to the organization's business requirements. Develops performance management plans and performance measurement methods and tools. Applies methods for identifying and resolving IT workforce issues. Develops goals and objectives to support the organization's Information Technology Strategic Plan. Prepares the budget submission in support of the IT Capital Plan. Manages the Operations support budget. Leads development of an enterprise IT modernization plan. Using knowledge of the interrelationships of multiple IT disciplines, advises senior management and other senior IT professionals on solutions to a wide range of IT issues. Serves as a senior expert or consultant to top agency management officials. Responsible for developing and implementing information security and information assurance policies, principles, and practices. Supervises subordinate managers and assigned workforce.