Total 16,639 failure analysis engineer job vacancies in Information Technology category in Singapore

System Engineer

A System Engineer will be responsible for designing, implementing, maintaining, and supporting the customer's IT infrastructure. You will work closely with other IT professionals to ensure that the systems and network infrastructure are operating efficiently and securely. Your role will involve troubleshooting issues, optimizing performance,

Education and Experience Requirement:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proven experience in implementing, and managing system infrastructure solutions
• Strong knowledge of operating systems (e.g., Windows Server, Linux/Unix) and virtualization technologies (e.g., VMware, Hyper-V)
• Familiarity with networking concepts and protocols (e.g., TCP/IP, DNS, DHCP, VLANs)
• Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud) is a plus
• Certifications such as Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), or CompTIA Security+ are advantageous
• Excellent problem-solving skills and the ability to work independently as well as part of a team
• Strong communication skills and the ability to interact effectively with stakeholders at all levels of the organization
• Project management experience or having been integral to projects would be advantageous
• Minimum 3 years working experience in a system operation position

Responsibilities:

• Implement, and maintain server infrastructure, including physical and virtual servers, storage systems, and network devices
• Configure and deploy operating systems, applications, and services according to best practices
• Plan and execute system upgrades, migrations, and expansions
• Communicate and collaborate with multitier personnel, such as clients and vendors
• Prepare pre and post-project documentation
• Liaise with vendors and other IT personnel for problem resolution and escalation
• Provide Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA

Working Hour:

• Monday to Friday, 8:30am – 6:00pm
• Weekend and Public Holiday on Project basis

Perks & Benefits

• Allowance and Claims
• On Job Training & Certification
• EPF & SOCSO
• Insurance

Network Engineer

A Network Engineer in charge of designing, implementing and support the IT network infrastructure for clients. Their duties include attending site surveys, study, project planning and implementation of the network infrastructure and troubleshooting network errors or other technical issues.

Education and Experience Requirement:

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent
• Networking knowledge (OSI network layers, TCP/IP, Switching, Routing, VLAN , Wireless)
• Network security knowledge (Firewall, EndPoint Security, Policy and Enforcement of Unified Threat Management)
• Ability to create accurate network diagrams and documentation for design and planning network communication systems
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
• Proficient in English with excellent speaking and writing skills, capable of handling calls and meetings with senior management, customers, and vendors
• Hands-on experience with configuration, monitoring and network diagnostic
• CCNA/HCIA or higher
• Project management experience or having been integral to projects would be advantageous
• Minimum 3 years working experience in a network operation position

Responsibilities:

• Communicate and collaborate with multitier personnel, such as clients and vendors
• Attending project study for system design and network infrastructure design
• Prepare pre and post-project documentation
• Install, configure, test and maintain network infrastructure
• Liaise with vendors and other IT personnel for problem resolution and escalation
• Provide Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA

Working Hour:

• Monday to Friday, 8:30am – 6:00pm
• Weekend and Public Holiday on Project basis

Perks & Benefits

• Allowance and Claims
• On Job Training & Certification
• EPF & SOCSO
• Insurance

Network Engineer

A Network Engineer in charge of designing, implementing and support the IT network infrastructure for clients. Their duties include attending site surveys, study, project planning and implementation of the network infrastructure and troubleshooting network errors or other technical issues.

Education and Experience Requirement:

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent
• Networking knowledge (OSI network layers, TCP/IP, Switching, Routing, VLAN , Wireless)
• Network security knowledge (Firewall, EndPoint Security, Policy and Enforcement of Unified Threat Management)
• Ability to create accurate network diagrams and documentation for design and planning network communication systems
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
• Proficient in English with excellent speaking and writing skills, capable of handling calls and meetings with senior management, customers, and vendors
• Hands-on experience with configuration, monitoring and network diagnostic
• CCNA/HCIA or higher
• Project management experience or having been integral to projects would be advantageous
• Minimum 3 years working experience in a network operation position

Responsibilities:

• Communicate and collaborate with multitier personnel, such as clients and vendors
• Attending project study for system design and network infrastructure design
• Prepare pre and post-project documentation
• Install, configure, test and maintain network infrastructure
• Liaise with vendors and other IT personnel for problem resolution and escalation
• Provide Level-2/3 support and troubleshooting to resolve issues and ensure meeting SLA

Working Hour:

• Monday to Friday, 8:30am – 6:00pm
• Weekend and Public Holiday on Project basis

Perks & Benefits

• Allowance and Claims
• On Job Training & Certification
• EPF & SOCSO
• Insurance

Helpdesk Support Engineer 

A Helpdesk Support Engineer in charge of providing maintenance, technical assistance and support to clients regarding hardware, system and network infrastrature and various IT-related issue. The primary objective is to ensure seamless operations by troubleshooting problems, offering timely resolutions, and maintaining user satisfaction. 

Education and Experience Requirement: 

• Bachelor's Degree in Computer Science/Information Technology, Engineering (Telecommunications) or equivalent 

• Proven experience in a technical support role or similar position 

• Strong understanding of IT infrastructure, including hardware, software, networks, and operating systems • Proficiency in troubleshooting common technical issues 

• Excellent communication and interpersonal skills 

• Ability to work independently and collaboratively in a fast-paced environment 

• Customer-oriented mindset with a focus on delivering high-quality support services • Professional certification is a plus 

• Minimum 1 year working experience in maintaining and administering relevant hardware

Responsibilities: 

• Respond promptly to user inquiries through various channels such as phone, email, or ticketing system 

• Diagnose and resolve technical hardware and software issues, including desktops, laptops, servers, storages, networking devices, backup, etc 

• Provide courteous and professional assistance to users, ensuring a positive support experience • Clearly communicate technical solutions in user-friendly language to non-technical personnel • Follow up with users to ensure issues are resolved satisfactorily and maintain high levels of user satisfaction 

• Coordinate with vendors for hardware repairs and warranty support as needed • Provide periodical preventive maintenance to customers IT infrastructure to ensure the system and network are in order 

Working Hour: 

• Monday to Friday, 8:30am – 6:00pm 

• Weekend and Public Holiday on standby basis 

Benefit: 

• Allowance and Claims 

• On Job Training & Certification 

• EPF & SOCSO 

• Insurance 

1. Project Management and Coordination:
   1. Assisting with project management.
   2. Leading the creation of project plans.
   3. Reviewing progress of projects and recommending improvement strategies.
   4. Interacting regularly with program sponsors, stakeholders, and project/program teams.
   5. Resolving technical/personnel conflicts and mitigating technical risks within projects.
2. Site Supervision and Quality Control:
   1. Assisting immediate superior to control daily works on site.
   2. Ensuring all PABX-related works are carried out in accordance with drawings, specifications, procedures, and instructions.
   3. Ensuring engineers control and monitor works to achieve required quality.
   4. Ensuring engineers control and monitor works to meet completion targeted time frame.
   5. Supervising, training, and controlling PABX engineers.
3. Technical Support and Documentation:
   1. Assisting engineers in the installation, commissioning, and maintenance of PABX equipment.
   2. Attending site installation works and coordinating team onsite.
   3. Providing technical support to internal and external customers related to PABX systems.
   4. Developing and maintaining helpdesk standard operating procedure (SOP) and documentation.
4. Client Relations and Pre-Sales:
   1. Assisting with Pre-Sales works and proposals related to PABX systems.
   2. Delivering presentations and demonstrations to prospective and current clients regarding PABX solutions.
   3. Liaising with product/service developers to gain in-depth knowledge for customer relation purposes in the context of PABX systems.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal development opportunities
• Paid training and development

職位簡介

我們正在尋找一名系統工程師輪班加入我們的團隊，以幫助建置、維護和排除我們快速擴展的基礎設施的故障。您必須展現精湛的技術能力，提供關鍵任務基礎架構並確保最高水準的可用性、效能和安全性。您將採用輪班模式工作，以確保 24/7 的營運效率和支持，並保持我們的系統平穩、安全地運作。

職責

• 管理和監控所有已安裝的系統和基礎設施

• 安裝、設定、測試和維護作業系統、應用軟體和系統管理工具

• 主動確保最高水準的系統和基礎設施可用性

• 監控和測試應用程式效能是否存在潛在瓶頸，確定可能的解決方案，並與開發人員合作實施這些修復

• 維護安全、備份和冗餘策略

• 編寫和維護自訂腳本以提高系統效率並減少任何任務的人工幹預時間

• 參與資訊與營運支援系統的設計

• 提供二級和三級支持

• 與供應商和其他 IT 人員聯絡以解決問題

•確保對系統和基礎設施進行全天候監控，在指定的輪班期間及時識別和解決問題。

•在輪班期間為團隊成員和使用者提供系統支持，包括故障排除和指導。

要求和技能

• 電腦科學、資訊科技、工程或相關學科的學士/碩士學位

• 具備基於UNIX/Linux 的環境的安裝、設定和故障排除經驗。

• 安裝、設定和維護基礎設施伺服器（例如DNS、SMTP、NTP、LDAP）的經驗

• 應用程式堆疊的管理和效能調優經驗（例如，Tomcat、JBoss、Apache、NGINX）

• 具備RDBMS 管理和效能調校方面的知識（例如MySQL/MariaDB、Oracle、MSSQL）

• 雲端體驗，最好是在 Azure 中

• 虛擬化和容器化經驗（例如VMware、KVM、Redhat Virtulization、Docker、Kubernetes）

• 監控系統經驗（例如Nagios、Prometheus、Grafana）

• 擁有使用 NAS 儲存的知識或經驗

• 紮實的腳本技能（例如，shell 腳本、Perl、Ruby、Python）

• 紮實的網路知識（OSI 網路層、TCP/IP）

•該職位需要輪班工作，包括夜班、週末和假日，具體取決於輪班輪班。

• 輪班安排旨在確保 24/7 系統支持，其中可能包括根據業務需求進行輪班或固定工作時間。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

1. 專案管理和協調：
   1. 協助專案管理。
   2. 領導制定專案計劃。
   3. 審查專案進度並提出改進策略。
   4. 定期與專案發起人、利害關係人和專案/專案團隊互動。
   5. 解決專案內的技術/人員衝突並降低技術風險。
2. 現場監督和品質控制：
   1. 協助直屬上級掌控現場日常工作。
   2. 確保所有 PABX 相關工作均依照圖面、規格、程序和說明進行。
   3. 確保工程師控制和監控工作以達到所需的品質。
   4. 確保工程師控制和監控工作以滿足完成目標時間範圍。
   5. 監督、訓練和控制 PABX 工程師。
3. 技術支援和文件：
   1. 協助工程師進行PABX設備的安裝、調試和維護。
   2. 參加現場安裝工作並現場協調團隊。
   3. 為內部和外部客戶提供與PABX系統相關的技術支援。
   4. 開發和維護幫助台標準作業程序 (SOP) 和文件。
4. 客戶關係和售前：
   1. 協助與 PABX 系統相關的售前工作和提案。
   2. 向潛在和當前客戶提供有關 PABX 解決方案的演示和演示。
   3. 與產品/服務開發人員聯絡，深入了解 PABX 系統中的客戶關係目的。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 個人發展機會
• 有薪培訓和發展

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

IT Technical Support Engineer are mainly responsible for the smooth running of computer system and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but you'll generally need to:

Job Responsibilities :

- install and configure computer hardware operating systems and applications

- Monitor and maintain computer systems and networks

- Discuss with colleague or clients through a series of actions, either face to face or over the phone, to help set up systems or resolve issues

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Replace parts as required

- Provide support, including procedural documentation and relevant reports

- Follow diagrams and written instructions to repair a fault or set up a system

- Support the roll-out of new applications

- Set up new users' account and profiles and deal with password issues

- Respond within agreed time limits to call-outs

- Work continuously on a task until completion (or referral to third parties, if appropriate)

- Priorities and manage many open case at one time

- Rapidly establish a good working relationship with customers and other professionals, such as software developers

- Test and evaluate new technology

- Conduct electrical safety checks on computer equipment

Requirements:

- Candidate must possess at least Professional certificate

- Diploma / Advance / Higher / Graduate Diploma in Computer Science / Information Technology or equivalent

- At least 2 Years of working experience in Server Maintenance Services, Networking & Hardware Firewall or related IT knowledge with L1 & L 2 Level and above

- Possess driving license with own transport (preferred car)

- Willing to travel outstation when required

- Required language(s): English, Bahasa Malaysia and Mandarin

- Aggressive, self-disciplined and good communication skills

- Excellent service-oriented attitude towards the customer

- Willing to learn adn follow instruction from superior, able to work in a team and independently

- Full time position

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

IT技術支援工程師主要負責電腦系統的平穩運作並確保使用者從中獲得最大利益。個人任務會根據組織的規模和結構而有所不同，但您通常需要：

工作職責：

- 安裝和設定電腦硬體作業系統和應用程式

- 監控和維護電腦系統和網絡

- 透過一系列行動（面對面或透過電話）與同事或客戶討論，以幫助建立系統或解決問題

- 排除系統和網路問題，診斷和解決硬體或軟體故障

- 根據需要更換零件

- 提供支持，包括程序文件和相關報告

- 依照圖表和書面指示修復故障或設定係統

- 支援新應用程式的推出

- 設定新使用者的帳戶和個人資料並處理密碼問題

- 在約定的時限內回應呼叫

- 持續完成一項任務直至完成（或轉介給第三方，如果適用）

- 確定優先順序並同時管理多個開放案例

- 快速與客戶和其他專業人士（例如軟體開發人員）建立良好的工作關係

- 測試和評估新技術

- 對電腦設備進行電氣安全檢查

要求：

- 候選人必須至少擁有專業證書

- 電腦科學/資訊科技文憑/高級/高級/研究生文憑或同等學歷

- 至少 2 年伺服器維護服務、網路和硬體防火牆工作經驗或 L1 和 L 2 級及以上相關 IT 知識

- 擁有駕駛執照並擁有自己的交通工具（首選汽車）

- 願意在需要時出差

- 所需語言：英語、馬來語和華語

- 積極進取、自律、良好的溝通能力

- 對客戶優秀的服務態度

- 願意學習並服從上級指示，能夠團隊合作和獨立工作

- 全職職位

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Main Job Tasks and Responsibilities:

• Monitor day-to-day operation for application, database, server, storage, network devices and connectivity.
• Assist in facilitating/escorting external vendors for repairs tickets or installation of servers.
• Provide proactive capacity monitoring via monitoring tools, perform clean-up, report or escalation when required. 
• Manage, follow up and resolve cases as per company's internal case logging system.
• Perform Level 1 troubleshooting by following the procedures/guidance given.
• Manage and follow up the escalation to level 2 support, principal or service provider for any incident or problem beyond the support scope.
• Physically check and verify physical assets to make sure assets are in good condition.
• Understand the requirements of 24x7 on-site support.
• Ensure facility regulations and safety policies are enforced before external personnel enter Data Center room.
• Perform ad hoc jobs for urgent requests.
• Compile reports for monthly tickets (incident, problem and request).
• Monitor and report the company capacity status.
• Provide a clean work environment by ensuring the facility is clean.
• Executing daily walkthroughs of IT equipment and MEP equipment.

Education and Experience:

• Diploma, Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• At least 1-2 years of large-scale Data Center on-site operating experience
• Strong technical understanding of Data Centers, operational excellence and a willingness to innovate in a constantly evolving environment.
• Required Skill sets / hands-on experience:
  • Network equipment
  • Hardware installation
  • Application monitoring 
  • SAN equipment 
  • Database Management 
  • Maintenance troubleshooting processes

Perks & Benefits

• Employee equity
• Medical insurance
• Personal development opportunities

系統工程師

系統工程師將負責設計、實施、維護和支援客戶的 IT 基礎架構。您將與其他 IT 專業人員密切合作，確保系統和網路基礎架構有效率且安全地運作。您的角色將涉及解決問題、優化效能、

教育和經驗要求：

• 電腦科學、資訊科技或相關領域學士學位
• 在實施和管理系統基礎設施解決方案方面擁有豐富的經驗
• 對作業系統（例如 Windows Server、Linux/Unix）和虛擬化技術（例如 VMware、Hyper-V）有豐富的了解
• 熟悉網路概念和協定（例如 TCP/IP、DNS、DHCP、VLAN）
• 有雲端運算平台（例如 AWS、Azure、Google Cloud）經驗者優先
• 擁有 Microsoft 認證系統工程師 (MCSE)、思科認證網路工程師 (CCNA) 或 CompTIA Security+ 等認證是有利的
• 出色的解決問題的能力以及獨立工作和團隊合作的能力
• 強大的溝通技巧以及與組織各級利害關係人有效互動的能力
• 具有專案管理經驗或參與過專案將是有利的
• 至少 3 年系統操作崗位工作經驗

職責：

• 實施和維護伺服器基礎設施，包括實體和虛擬伺服器、儲存系統和網路設備
• 根據最佳實務配置和部署作業系統、應用程式和服務
• 規劃並執行系統升級、遷移和擴展
• 與多層人員（例如客戶和供應商）溝通和協作
• 準備專案前和專案後文檔
• 與供應商和其他 IT 人員聯絡以解決問題並回報問題
• 提供 2/3 級支援和故障排除以解決問題並確保滿足 SLA

工作時間：

• 週一至週五，上午 8:30 至下午 6:00
• 週末和公共假期視項目而定

津貼和福利

• 津貼和索賠
• 在職訓練和認證
• 公積金和社險
• 保險

幫助台支援工程師

幫助台支援工程師，負責為客戶提供有關硬體、系統和網路基礎設施以及各種 IT 相關問題的維護、技術援助和支援。主要目標是透過排除問題、提供及時解決方案和保持用戶滿意度來確保無縫操作。

教育和經驗要求：

• 電腦科學/資訊科技、工程（電信）學士學位或同等學歷

• 具備擔任技術支援職位或類似職位的豐富經驗

• 對 IT 基礎架構有深入了解，包括硬體、軟體、網路和作業系統 • 熟練解決常見技術問題

• 優秀的溝通與人際溝通能力

• 能夠在快節奏的環境中獨立和協作工作

• 以客戶為導向，專注於提供高品質的支援服務 • 擁有專業認證者優先

• 至少 1 年維護及管理相關硬體的工作經驗

職責：

• 透過電話、電子郵件或票務系統等多種管道及時回覆用戶詢問

• 診斷並解決技術硬體和軟體問題，包括桌上型電腦、筆記型電腦、伺服器、儲存、網路設備、備份等

• 為用戶提供禮貌和專業的幫助，確保積極的支持體驗 • 用用戶友好的語言向非技術人員清楚地傳達技術解決方案 • 跟進用戶，確保問題得到滿意解決並保持高水平的用戶滿意度

• 根據需要與供應商協調硬體維修和保固支援 • 為客戶 IT 基礎設施提供定期預防性維護，以確保系統和網路正常運行

工作時間：

• 週一至週五，上午 8:30 至下午 6:00

• 週末及公眾假期待命

益處：

• 津貼和索賠

• 在職訓練和認證

• EPF 與 SOCSO

• 保險

網路工程師

網路工程師，負責為客戶設計、實施和支援 IT 網路基礎架構。他們的職責包括參加網路基礎設施的現場調查、研究、專案規劃和實施，以及排除網路錯誤或其他技術問題。

教育和經驗要求：

• 電腦科學/資訊科技、工程（電信）學士學位或同等學歷
• 網路知識（OSI 網路層、TCP/IP、交換、路由、VLAN、無線）
• 網路安全知識（防火牆、端點安全、統一威脅管理的策略與實施）
• 能夠為設計和規劃網路通訊系統創建準確的網路圖和文檔
• 能夠利用文件和互聯網資源快速學習新的或不熟悉的技術和產品
• 精通英語，具有出色的口語和寫作能力，能夠處理與高階管理層、客戶和供應商的電話和會議
• 配置、監控和網路診斷的實務經驗
• CCNA/HCIA 或更高版本
• 具有專案管理經驗或參與過專案將是有利的
• 至少 3 年網路營運職位工作經驗

職責：

• 與多層人員（例如客戶和供應商）溝通和協作
• 參加系統設計和網路基礎設施設計的專案研究
• 準備專案前和專案後文檔
• 安裝、設定、測試和維護網路基礎設施
• 與供應商和其他 IT 人員聯絡以解決問題並回報問題
• 提供 2/3 級支援和故障排除以解決問題並確保滿足 SLA

工作時間：

• 週一至週五，上午 8:30 至下午 6:00
• 週末和公共假期視項目而定

津貼和福利

• 津貼和索賠
• 在職訓練和認證
• 公積金和社險
• 保險