Total 3 Health / Beauty / Fitness job vacancies in D11 Novena, Thomson, Watten Estate

Job Summary

The Patient Service Officer is responsible for the effective administration and operations of the Patient Service Centre, working permanently on night shifts on a 4-day work week.

Job Description

• Update and maintain patient registration information accurately.
• Perform cashier duties in accordance with Standard Operating Procedures, including checking Medisave account holder balances from the CPF website, printing hardcopies, and attaching this information to the HIS after obtaining patient authorization.
• Address queries regarding doctors' fees or patients' hospital bills during discharge.
• Process and respond to patient requests received via letters, fax, and email appropriately. Handle all general inquiries, referring to senior staff on duty when necessary.
• Follow up on all incomplete admissions and discharges.
• Manage Bed and Operating Theatre bookings after office hours, on weekends, and public holidays.
• Enter maternity patients' bio-data upon receiving completed pre-registration forms.
• Address all general inquiries, referring to senior staff on duty when necessary.
• Answer incoming telephone calls from patients, clinics, and other organizations, providing non-clinical advice and information as needed.
• Accompany patients to the appropriate locations based on the case type in the absence of a porter and provide wheelchairs to patients when necessary.
• Attend to customer feedback and update the Patient Service Executive/Manager accordingly.
• Perform any other duties assigned by the manager.

Job Requirement

• Minimum GCE ‘O’ Level and above
• At least 1 years' experience in a customer service role preferably in a hospital environment
• Pleasant personality and service oriented
• Good interpersonal and communication skills
• Team player
• Able to work night shifts permanently

Responsible for assessing, developing, implementing and evaluating the overall clinical practicesetting and standard of care for patients in Neurology/Neurosurgery department.You will work closely with the all grades of nursing staff, physicians andinter-disciplinary team to provide optimal care and best outcomes topatients. You will act as a clinical resource person to nursing staff inthe management of patients and manages a practice caseload inNeuroscience. You will adopt evidenced-based clinical practice, teachingprogrammes to nursing staff, provide resources and comprehensive patienteducation programmes to patients, families & public. You will also be cross-trained and deployed to provide nursingcare in the Endovascular Centre. Able to performrotating shifts and on-call duties.

Requirements

• Recognised General Nursing qualification and registered with the Singapore Nursing Board
• Degree in Nursing or Advanced Diploma in Nursing or its equivalent in the area of Neuroscience specialty is preferred
• Minimum 5 years of relevant clinical working experience in an acute care hospital setting
• Possesses good communication skills and a good team player

Responsible for assessing, developing, implementing and evaluating the overall clinical practice setting and standard of care for patients requiring community care and supportive/palliative care in NNI. You will work closely with all grades of nursing staff, physicians, inter-disciplinary team and community partners to provide optimal supportive to our patients. You will act as a clinical resource person to nursing staff in the management of patients and manages a practice caseload in Neuroscience. You will adopt evidence-based clinical practice, teaching programmes to nursing staff and community partners, provide resources and comprehensive patient education programmes to patients, families & public.

Requirements:

• Recognised General Nursing qualification and registered with the Singapore Nursing Board
• Degree in Nursing or Advanced Diploma in Nursing or its equivalent in the area of Neuroscience specialty is preferred
• Minimum 5 years of relevant clinical working experience in an acute care hospital setting
• Experience in community nursing and/or palliative care is preferred
• Possesses good communication skills and a good team player
• Able to work at various NNI campuses