Total 2 administrative clerical job vacancies in Health / Beauty / Fitness category in Fort Devens, Massachusetts

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-9. At the GS-7 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-9. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds.

• Provides administrative authority, guidance, and decision making to Medical Officer of the Day (MOD), Nursing Officer of the Day (NOD), and other similarly named Nurse and Medical positions in charge after hours, and all other clinical staff concerning administrative matters necessary for operation of the medical center during other than normal tours.
• Provides orientation and situational technical advice to physicians regarding VA policies and procedures.
• Assists medical center staff with medically related problems, including involuntary commitments, orders of protective custody, and management of unruly or severely disturbed patients.
• Performs for administrative matters as the MOD does for clinical matters, working as a team to carry out top management responsibilities during other than regular working hours.
• Directly intervenes with problems regarding patient activity, directing and advising clinical staff of appropriate administrative action.
• Assists in responding to emergencies, determines priorities and nature of action to be taken; authorizes services, supplies, and personnel; notifies authorities as situation dictates.
• Implements search plan for missing patients; informs next-of-kin of search status, as appropriate.
• Observes for safety, potential problems, and takes corrective action.
• Oversees determination of applicants' eligibility; obtaining income and insurance information for appropriate nonservice-connected applicants; counseling nonservice-connected veterans to determine ability to defray costs of medical care elsewhere.
• Acts as an advisory resource to all personnel assigned to other than normal tours of duty, such as medical clerks, telephone operators, file room personnel, admitting and clinic clerks and Contact Representatives.
• Maintains current bed inventory utilizing BMS (Bed Management System) software and ensures the accuracy of the program for national reporting purposes; obtains bed availability for treatment needs.
• Provides daily report/log of all activities occurring during tour of duty and briefs on-coming shift of pending events or the current status of any administrative issues.
• Conducts analytical studies on operational processes, issue topics, or related special projects as assigned. These may include access, consultations, travel, enrollment management, Medical Center Memoranda or Policies or other topics related to the flow of patient care related to health administration processes.
• Perform other duties as assigned.

• Oversees the scope of practice and provision of nursing services within an ambulatory clinic.
• The incumbent provides the full range of supervisory duties to include personnel and resource management comprised of coordinating staffing support, scheduling, hiring, and enforcement of performance standards.
• The incumbent advises the senior leadership on nursing matters; reviews, recommends, and implements changes; and collaborates with leadership in the development of regulations, procedures, new methods, and other matters.
• Participates in Department of Nursing meetings/activities to enhance the quality of management practices, policy definition, procedures, and programs.
• Fully evaluates patient histories to determine if there will be any concerns or potential reactions to processes or substances administered at the clinic.
• Incumbent has overall responsibility for the day-to-day management of assigned nursing personnel within the health clinic.
• This position listens and resolves complaints from patients and staff that may result in rewards and/or disciplinary measures for assigned employees.