RESPONSIBILITIES
- Lead the Global Name and Transaction Screening Product Management function across all business lines, functions, and products. This is also inclusive of all relevant auxiliary support processes (e.g. Machine Learning/AI, Application of financial crime compliance Lists, Screening Solution Configuration etc). The Product Management position ensures robust controls and oversight as reflected through the Operational Risk Framework, the Business Performance Review meetings, results of independent assessment (GIA, Assurance, Regulatory, etc). The individual is expected to not only maintain these robust controls but also identify and deliver efficiency opportunities without impacting effectiveness.
Strategy
- Keep abreast of markets developments (technologies, best practices, competitor strategies)
- Works with Conduct & Financial Crime Compliance (CFCC), Business/Functions and Financial Crime Solutions Operations (Alert Management, MI, FCC Region/Country/Segment/Function/Group, SPOT, Data Team, Project implementation team) and Technology teams to develop, implement and support the solutions required to manage Sanctions, AML and ABC risk.
- Drives and influences to deliver against the FCSO and Bank strategy.
Business
- Ownership of any Policies or Standards related to Name and Transaction Screening
- Ensure managers deliver Performance metrics, accuracy of information, to provide the relevant businesses with optimum oversight of the screening function.
- Ensure managers own the Data Management Framework SLA, metrics, risk assessment on issues/gaps and associated engagements with the data owner.
- Review new business requirements that look to leverage the screening tools and provide optimal solutions where required
- Assess and understand risk profiles of products, channels, and clients/non-clients to provide Name and Transaction screening solutions.
- Support the Business, Function and CFCC in risk assessment/management for Sanctions, AML and ABC and optimal solutions to manage.
Processes
- Ongoing assessment on the performance of the screening solution. This includes and not limited to the i) number of cases and events generated ii) proactive assessment on case/event volumes and if within expected range (i.e. identification of abnormal volumes) iii) the risk relevance iv) the underlying drivers of cases/events v) efficiency opportunities.
- Provide impact assessment on new products, channels, and clients/non-clients to appreciate end to end and required technical and operational support.
- Lead assessment on risk tolerance, system settings, rules and standards that can be applied to the screening systems (inc. translation of the Group Screening Standards/Group Screening Matrix)
- Drive continuous improvement and operational efficiency of processes through enabling technology to optimize and increase scalability, adoption, client experience and efficiency measures, and reduce risk
- Ensure MT members through appropriate forums are kept informed of the performance of the Name and Transaction Screening process.
People & Talent
- Set and monitor job descriptions and objectives for direct reports and provide ongoing feedback and rewards in line with performance against those responsibilities and objectives.
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations with the team and work in collaboration with risk and control partners.
- Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
- Ensure the team are adequately resourced and staffed by an appropriate number of competent staff sufficiently independent to perform duties objectively, to support sustainable business growth and address financial crime risks.
Risk Management
- Strengthen first line operational risk management
- Ensure new technology products deliver effective management of operational risks in compliance with applicable internal policies, external laws, and regulations at a global level
- Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising, identify and manage forward looking risks
- Embed the Group’s values and code of conduct across the function
- Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the appropriate Risk Committees
- Help implement an effective and exemplary risk and control culture (aligned to the Bank's risk appetite), with appropriate escalation and guidance to senior management on risks and issues arising
- Promote an environment of performance, collaboration, and compliance, to ensure issues are raised and blockages are resolved in a timely manner
- Undertake where required Risk Assessments with the second line to agree any residual risk against the banks Group and Country Risk Assessment Model.
- Use the banks internal risk tracking tool (M7) to ensure necessary risks are logged and any actions are tracked accordingly until closure
Governance
- Provide advice, support and input to policy, procedures and standards that reflect the management of Sanctions, AML and ABC risk through Name and Transaction Screening.
- Keep track of emerging regulatory expectations and evaluate the present state of infrastructure and processes to support regulatory and industry trends.
- Strong sense of quality and willingness to raise red flags when outcomes are likely to be compromised by poor delivery
- Influences pragmatic portfolio prioritization on project/change schedule. Influences decision making of senior stakeholders through articulation of constraints, conflicts, and options.
- Attend relevant Management/Leadership meetings and positively contribute.
- Assess and cascade as appropriate matters arising and lessons learned from Audit, Assurance or Regulatory reviews or inspections.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
- Help promote, lead and manage, throughout the Bank the culture and practice of Financial Crime risk management within the letter and spirit of UK Law. This also includes local Laws and Regulations, and in accordance with Group standards.
Key Stakeholders
- Represent the FCSO Group on Name and Transaction Screening through appropriate relationships with the banks Segments, Functions and Product Owners and other key partners both internally and externally (key regulators, relevant industry, and vendor / user Groups)
Other Responsibilities
- Embed Here for good and Group’s brand and values in FCSO Screening. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Our Ideal Candidate
- 15+ years of working experience in Banking Industry
- 5+ years of relevant experience in FCC or Compliance
- 5+ years of Operations experience
- Experience of FCC across multiple jurisdictions
- Have good knowledge of the Group, the Policies, Procedures and Standards relating to Financial Crime Compliance, as well as knowledge of the local regulations and legislation on AML/CTF and Sanctions
- Experience of FCC across multiple jurisdictions
- Financial Crime risk knowledge in Products would be advantageous
- Experience in regulatory engagement and/or liaison would be advantageous
- Excellent writing skills are a must – communications to senior management and/or regulators
- Must possess ability to assess strong leadership qualities, excellent interpersonal skills and cultural awareness and sensitivity
- Strong analytical and decision-making skills
- Strong responsibility and organisation skills
- Strong learner, intellect and relater. Ability to work independently with minimal supervision and to complete tasks in timely manner
- Good judgement. Excellent collaborative and team playing skills.
- Diplomacy, empathy and a 'can-do attitude'.
- Politeness, sensitivity and the ability to gently, but professionally stand your ground when needed
- An inquisitive approach to practices, procedures and specific transactions. Personal authority and integrity, independence, creativity, resourcefulness and resilience
- Understanding of the key features of relevant FCC laws and regulations that affect the Group
- Be willing to develop other team members to increase their knowledge and also want to develop further as a manager.
Role Specific Technical Competencies
- Financial Crime Compliance
- Business Relationship Management
- Operations Experience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
