Total 237 Customer Service job vacancies in Newport, Newport, NP20 2BX

Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Receive, assist and direct patients in accessing the appropriate service of healthcare professional in a courteous, efficient and effective way. Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team. Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies. You will be working between the hours of 8am and 6.30pm. Shifts to be agreed. There will be a need to work over our branch sites, The Gaer Medical Centre and St Brides Medical Centre.

TSB Bank Plc

TSB


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: StirlingHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

The role encompasses a first line support function for the digital team including an ad-hoc RA requests. It also provides admin support covering the team mailbox, holiday and sickness recording, along with business administrative support to the Associate Director and the team.

Residential Childcare Support Worker

Headway Adolescent Resources were formed in 1999 and has established a good reputation in the residential adolescent childcare sector, and pride themselves in having the insight and ability to care for young people as individuals in a holistic manner, regardless of their background.

We are currently looking for Residential Child Care Workers to join our services!

Location: Newport

Contract: Full Time/Permanent - 38 hours per week (2 sleep in shifts per week)

Salary: Unqualified- Basic salary of £23,257.52 (£11.77) + sleep in shifts (£36) = £27,625,52

Qualified- Salary of £24,522.16 (£12.41) + sleep in shifts (£36) = £28,890.16

We are also growing, and more homes will be opening soon!

Based in a children's residential home you will be working with young people with challenging behaviour, and you will need to be flexible, resilient, honest and well organised, as well as committed to providing a high standard of childcare to help young people achieve the best possible outcomes.

This is a permanent role with excellent career prospects and a comprehensive training programme within an expanding company.

You will be working on average 38 hours per week - 2 days on and 4 days off shift pattern with 2 sleep-ins. In addition, you will be eligible for generous allowances for bank holidays, overtime hours, and performance related bonus scheme.

Applicants must have:

• Previous experience of working with challenging young people, preferably in a residential setting (but not essential)
• Qualified to QCF level 3 in Children and Young People, or willing to work towards the qualification which will be fully funded.
• Be capable of working on their own initiative to a high level of accuracy, maintain clear, neat records
• Have good inter-personal skills, and be a positive team player
• Computer experience to an intermediate level
• The ability to complete daily records to meet statutory and policy requirements.
• Empathetic nature
• Have good oral and written communication skills in a variety of contexts
• The ability to engage, motivate and encourage young people
• Full manual driving license essential.

Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

INDRESMP

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Care Assistant (Days) - The Grange Care Home in Newport near Saffron Walden CB11 -Part of the Country Court Family
Hours- 40 Hours per week, working weekends on rota (Shift Times 08:00 - 20:00)
The Grange Care Home offers family-led residential and specialist dementia care for up to 40 residents. Situated in the Debden Grange Retirement Village, our care home is close to Saffron Walden and just a short drive from Cambridge. Led by the manager, our fantastic team offer highly compassionate, personalised care, that is tailored to the needs of each individual.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant (Nights) - The Grange Care Home in Newport near Saffron Walden CB11 -Part of the Country Court Family
Hours- 40 Hours per week, working weekends on rota (Shift Times 20:00 to 08:00)
The Grange Care Home offers family-led residential and specialist dementia care for up to 40 residents. Situated in the Debden Grange Retirement Village, our care home is close to Saffron Walden and just a short drive from Cambridge. Led by the manager, our fantastic team offer highly compassionate, personalised care, that is tailored to the needs of each individual.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Recruiting now for summer 2024!!!

Remit are proud to be partnered with Euro Commercials to deliver their HGV Technician apprenticeships.

What you’ll be learning.
A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses.
• Servicing – carrying out inspections.
• Maintenance – general and preventative maintenance.
• Repairing – repairing/replacing parts.
• Diagnostics – diagnosing faults in the onboard systems.

You will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a technician apprentice, you will receive training to the manufacturer and DVSAs standard.

Training delivery.
In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training.
• Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised.
• Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day.
• Attending block release to the Automotive Training Academy in Coventry every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by Euro Commercials

What you’ll achieve.
On successfully completing the Daimler Apprentice Programme, you will gain national qualifications recognised throughout the automotive industry:
• Heavy Vehicle Maintenance & Repair Level 2
• Functional Skills level 1 in English & maths which is the equivalent of a GCSE 3/D (if required)Training to be Provided

Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Coventry or Livingston. There are a total of 16 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you.

You will also receive 1-2-1 support from your Development Coach to help you achieve:
• NVQ in Heavy Vehicle Technician Level 2
• Essential Skills in English and maths (if required).

An amazing new job opportunity has arisen for a committed Registered Service Manager to work in an excellent residential service based in the Newport, Wales area. You will be working for one of UK’s leading health care providers

A quiet, relaxed home close to the bustling centre of Newport – where residents enjoy taking part in how the home is run

**To be considered for this position you should have achieved or be working towards a QCF Level 5 in Health and Social Care or hold equivalent qualification, such as NVQ Level 4 in both Health and Social Care and Leadership and Management in Care Services**

As the Registered Service Manager your key responsibilities include:
• Ensuring the highest standards of support
• Managing budgets
• Developing your team
• ensure the individuals you support have the opportunity to develop a varied
• You’re committed to the same high-quality, person-centered services that we are – services that help people to a better life

The following skills and experience would be preferred and beneficial for the role:
• A strong, supportive leader and effective manager
• Successfully managed a team in a challenging Learning Disability Service
• Had professional senior level contact with CQC
• Developed positive relationships with commissioning teams

The successful Registered Service Manager will receive an excellent annual salary of £35,000 per annum. This exciting position is a permanent full time role working through Day Shifts only. In return for your hard work and commitment you will receive the following generous benefits:
• Yearly bonus
• Fantastic support and development opportunities
• Paid annual leave 25 days per year plus Bank Holidays
• Employee benefits platform providing discounts at over 150 retailers
• Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal

Reference ID: 6669
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Job Advert

Job Title Lightning Protection Fitter Support Operative

Location Newport

Package To £25,000

Travel Field based



Are you looking for an exciting and engaging career? Have you got a head for heights?

We are now looking to recruit and develop our next generation of engineers to install and repair lightning protection and earthing
systems.



The company:




Omega Red Group is part of SSI Services (UK) Ltd, a division of South Staffordshire Plc. Omega Red Group is a specialist design,
installation, testing and maintenance contractor, within the electrical earthing, lightning protection and height safety market.
Operating nationally, the business focuses on providing top quality safety-critical services for the protection of people,
buildings and infrastructure. Omega Red Group is a successful, growing company that is looking for talented employees who want to
work in an environment that is challenging and rewarding.




The Role:




This is a fantastic opportunity for individuals who have an understanding of the construction industry and are looking to learn a
new trade within a niche but thriving industry.

With first class training on offer, this is your chance to grow and develop in a nationwide organisation that promotes structured
career paths and a professional, supportive working environment.



In this exceptional development role you will be taught the skills to install and repair lightning protection systems within our
varied customer base across the UK. Gaining practical experience alongside our experienced lightning protection engineers you will
work towards a formal qualification - NVQ Level 2 in Lightning Conductor Engineering. Supported by our supervisors and managers,
you will represent the Company in liaising with clients and contractors and upholding Omega’s values of offering excellent
service.



This is a fantastic opportunity to obtain real, hands-on experience and the knowledge to back it up in a Company where you will be
able to carve yourself a long-standing career for the future.



What you’ll need:




To be considered, you will have some background of the construction industry, possess strong communication skills, hold a valid
driving licence and are able to travel and lodge away from home.



Experience:

* Working at Heights: 1 year (preferred)
* Electrical wiring: 1 year (preferred)




Licence/Certification:

* Full UK Driving Licence (required)
* CSCS (required)




What You’ll Get in Return:




Job Types: Full-time, Permanent



Pay: Up to £25,000.00 per year



Benefits:

* Company pension
* Employee discount
* Life insurance




Schedule:

* Monday to Friday




Work Location: On the road

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOUYou'll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.