Total 192 Customer Service job vacancies in Kayenta, Arizona

Major Duties:

• Operates gas or diesel powered engineering and construction equipment with wheeled or crawler-type traction, such as road graders, tractors with bulldozer or angle dozer blades, front-end loaders, backhoes, wheel loaders, trench diggers, and large industrial tractors with pan or scraper attachments.
• Operates equipment to push, pull, pile, excavate, backfill, grade, or level earth and/or refuse.
• Uses equipment to perform such functions as cutting, moving, digging, grading, and rolling earth, sand, stone, and other materials to maintain ditches, road shoulders, and beds.
• These positions will support projects that will help maintain and rehabilitate Grand Canyon National Parks trails systems and viewpoints on the South Rim and North Rim of Grand Canyon.

Carries out the full scope of supervisory and personnel management responsibilities, including the recruitment, training, counseling, and evaluation of interpretive staff. Creates culture of teamwork and inclusion. Listens to and resolves complaints from employees and works with Employee Relations to address more extensive personnel matters.

Provides overall direction, goal setting, visioning, review, planning, and execution of all personal and media interpretive services. Serves as principal advisor to the Superintendent, Deputy Superintendents, and park leadership team on all technical and professional matters related to interpretation.

Provides overall direction, goal setting, visioning, review, planning, and execution of all K-12 and youth education services. Serves as principal advisor to the Superintendent, Deputy Superintendents, and park leadership team on all technical and professional matters related to education for children and youth, including engaging with tribal youth programs.

Represents the Division and Park in working with the park's cooperating association, partners, and concessioners, and other federal offices, educational institutions, and community-based organizations in matters related to public programming, interpretive media, K-12 curriculum-based programs, and other interpretation and education efforts.

Oversees administrative functions related to interpretive operations and programs. Seeks new funding sources, manages budget, and collects data that supports program accomplishments writes reports. Understand, collect, and distribute needed resources. Manages and implements performance management system and award programs.

Area Information:

This position is stationed at South Rim of the Grand Canyon National Park located in Northern Arizona. The South Rim is approximately 60 miles north of Williams and 82 miles Northwest of Flagstaff, at an elevation of 7,000 feet. Temperatures range from approximately 90 degrees in the summer to 0 degrees in the winter. Annual precipitation averages around 13 inches.

Grand Canyon Village has schools K-12, a daycare center, post office, general store, churches, a recreation center with gym, a public library, a clinic with resident physicians, and several restaurants. The park community consists of some 2,500 people, including employees of the NPS and concessioners and their family members. There are often employment opportunities for family members in the park and surrounding areas. The park community is small enough that many employees choose to walk or bike from their homes to work. Complete shopping, educational, medical, and professional services are available in Williams and Flagstaff. Flagstaff has a population of about 75,000 and has multiple K-12 public and private schools, Northern Arizona University, and diverse community, medical and other support services. Recreational opportunities include hiking, backpacking, fishing, cross-country and downhill skiing, and golfing in nearby communities.

South Rim Housing: Permanent and Term employees with a Full Performance Level (FPL) of a GS-09 or WG-8 and above will be provided the option of accepting assigned housing, participating in the normal bid system, or accepting shared housing. Permanent and Term employees with an FPL of GS-08 or WG-7 and below may be provided the option of participating in the normal bid system or accepting shared housing. Any employee assigned to shared housing may continue to bid into non-shared housing.

WHAT IS THE TAXPAYER ADVOCATE SERVICE (TAS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Advocate Service (TAS), Deputy Executive Director Case Advocacy (DEDCA)

The following are the duties of this position at the full working level.

• In a developmental capacity, the incumbent provides assistance to the taxpayer in technical and procedural tax cases covering the full range of cases and issues encountered in the TAS office while concentrating on those with the most complicating or specialized factors. The Case Advocate represents the office in advocating these cases involving complications and specialized issues for the taxpayer with the IRS' operating/functional divisions (OD/Fs) to resolve issues. Takes corrective action within TAS statutory and delegated authorities, including development of cases for purpose of recommending the issuance of Taxpayer Assistance Orders.
• Confers with the taxpayer who has experienced a delay beyond normal processing time, a significant hardship, or where systemic issues have been identified and actions taken, clarifying the basis of the complicating problem and citing applicable laws as necessary. Educates taxpayers and/or their representatives regarding tax obligations, responsibilities, rights, and options, including possible adverse consequences of decisions. Fully advises taxpayer of all rights and, as applicable, secures agreement of taxpayer to final decision.
• Performs specialized research, analysis, and necessary computations to make adjustments to taxpayers' accounts that have specialized factors. Using highly developed institutional knowledge of internal processes, solves vexing process and procedural problems of cases. Per the TAS/IRS service level agreements, recommends adjustments as appropriate and initiates credit transfers, payment tracers, and computations to tax, penalty, and interest. Prepares manual refunds, makes abatements, and prepares and executes waivers to extend statutes within TAS statutory and delegated authorities.
• Provides guidance to targeted audiences in seminars, speeches, and workshops. Provides in-house training and assistance to lower-level employees as necessary.

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in administration to provide advisory and technical services to management.

This position starts at a salary of $105,268.00 (GS-13, Step 1) to $136,852.00 (GS-13, Step 10)

In this Supervisory Mission Support Specialist position, you will become a key team member of Homeland Security professionals analyzing and refining existing work methods and developing new methods and procedures. Typical work assignments include:

• Supervising mission support positions who provide services in direct support of operational programs.
• Identifying ways to improve the efficiency and effectiveness of administrative services at the local level.
• Providing representation for the office dealings with vendors and organizations within the agency that have primary responsibility for these services.
• Providing technical and administrative supervision to administrative staff, including guidance on procedure and techniques, policy work, requirements, and short term goals and objectives.
• Cooperating and assisting the Equal Opportunity (EEO) Counselor in resolving informal complaints of discrimination.

This position is being re-announced to solicit additional candidates; applicants who previously applied to this announcement need not reapply unless submitting updated information and/or missing forms.

• Responds to emergencies in an appropriate manner by obtaining equipment and by caring for other patients during the emergency process as needed.
• Assists with direct patient care procedures and related tasks by checking in patients, obtaining patient histories, taking vital signs of temperature, height, weight, blood pressure, respirations, and O2 saturations.
• Obtains and records patient information per unit policy.
• Performs routine specialized procedures of venipuncture, injections, immunization, antibiotics, and intravenous cannulation to collect specimen, electrocardiograms and sterile dressing changes according to established protocols.
• Assists with sterile procedures of sutures, insertion of chest tubes, spinal taps, pelvic exams and physical exams and clean procedures of cast application as requested by the physicians.
• Assists with patient admission and/or transports.
• Arranges clinic appointments for patients.
• Performs waived testing.
• Sets up for oxygen administration.
• Obtains results of labs, tests, scans and discharge summaries.

ORGANIZATIONAL LOCATION: Indian Health Service (IHS), Southwest Region, Phoenix Area - Colorado River Service Unit, Parker Indian Health Center. Position is located in Parker, Arizona. Primary purpose of position is to provide administrative support services for the Division of Financial Management. Position is supervised by the Financial Manager.

Major duties:

• Tracks controlled correspondence; composes and edits correspondence letters and reports.
• Manages the appointment and meeting schedule for the Director of the organizational unit served and senior staff members.
• Purchase supplies, equipment and other material utilizing prescribed purchasing guidelines.
• Assist with management of contract and payment of invoices.
• Time Keeping for the Division .

Duties will be developmental in nature when filled below the GS-07 full performance level. As a Biological Science Technician your duties will include, but are not limited, to the following:

• Independently planning and carrying out complex quail breeding facility studies, and data collection on masked bobwhite quail population health and propagation methods.
• Coordinating with higher-level biologist to resolve complex issues related to masked bobwhite quail propagation, or long-range projects that span over multiple spawning seasons.
• Working with quail breeding facility crew in providing daily care to masked bobwhite quail in an indoor facility and/or outdoor pens.
• Collecting biological samples ensuring correct documentation, reporting, storage, transport and delivery of samples taken and preparing recurring activity and progress reports.
• Planning multifaceted masked bobwhite quail breeding studies, determining research methods, establishing practical procedures for accomplishing and reporting the work, and determining other facility activities and needs.

Duties will be developmental in nature when filled below the GS-07 full performance level. As a Biological Science Technician your duties will include, but are not limited to, the following:

• Independently planning and carrying out complex quail breeding facility studies, and data collection on masked bobwhite quail population health and propagation methods.
• Coordinating with higher-level biologist to resolve complex issues related to masked bobwhite quail propagation, or long-range projects that span over multiple spawning seasons.
• Working with quail breeding facility crew in providing daily care to masked bobwhite quail in an indoor facility and/or outdoor pens.
• Collecting biological samples ensuring correct documentation, reporting, storage, transport and delivery of samples taken and preparing recurring activity and progress reports.
• Planning multifaceted masked bobwhite quail breeding studies, determining research methods, establishing practical procedures for accomplishing and reporting the work, and determining other facility activities and needs.

• Directly supervises physicians, advanced nurse practitioners, and other medical services staff, including performance appraisals, department scheduling, approval of leave, yearly trainings, certification requirements and completing recruitment for positions and disciplinary actions. Reviews current staffing, policies/procedures, process for medical services and makes recommendations.
• Works on a daily basis with other supervisors formulating management discussions, decisions and policy making. Shares full accountability in management actions.
• Oversees department work schedules, which includes, but is not limited to daily clinic or operating assignments, field clinic assignments, monthly call schedule, etc.

• Provides direct patient care within the scope of clinical privileges: Interviews and examines patients, reviews past medical history, and requests and/ or performs diagnostic tests and examinations deemed necessary to obtain appropriate information related to each case.
• Documents patient care procedures thru EHR (Electronic Heath Record) and works closely with allied health professionals.

• Directly supervises physicians, advanced nurse practitioners, and other medical services staff, including performance appraisals, department scheduling, approval of leave, yearly trainings, certification requirements and completing recruitment for positions and disciplinary actions. Reviews current staffing, policies/procedures, process for medical services and makes recommendations.
• Works on a daily basis with other supervisors formulating management discussions, decisions and policy making. Shares full accountability in management actions.
• Oversees department work schedules, which includes, but is not limited to daily clinic or operating assignments, field clinic assignments, monthly call schedule, etc.

• Provides direct patient care within the scope of clinical privileges: Interviews and examines patients, reviews past medical history, and requests and/ or performs diagnostic tests and examinations deemed necessary to obtain appropriate information related to each case.
• Documents patient care procedures thru EHR (Electronic Heath Record) and works closely with allied health professionals.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Typical duties include but are not limited to:

• Performs receptionist duties, customer service and other duties assigned for the proper timely treatment of patients and maintains appointment schedules for one or more outpatient clinics.
• Serves on more than one PACT or in more than one Specialty Clinic area.
• Validates and updates patient demographic information, either in person during check-in or over the phone.
• Collects, scans, and updates health insurance information serving a major role in the revenue process.
• Endures that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scan or performing the function within their area.
• Screens/receives phone calls in a courteous and timely manner, determines the nature of the requests and provide the information desired using privacy rules and established clinic processes.
• Interprets and communicates requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels.

NOTE: This position is being announced concurrently with announcement IHS-24-CH-12451146-ESEP/MP for candidates at the GS-05 & GS-06 grade level. Please review vacancy announcement number IHS-24-CH-12451146-ESEP/MP for eligibility requirements. Applicants must apply separately for each announcement in order to be considered for the higher grade level.

• Performs basic technical processes entailed in dispensing prescriptions which include a basic review of the chart to determine appropriate patient and number of medications.
• Verifies identity of patient, review all medications with patient using the IHS consultation method to include proper dose, directions for use, potential adverse reactions, side effects, expected outcomes.
• Receives and fills ward and clinic supply orders using math skills to compute proper amounts, ascertain replenishment needs, and maintain pharmacy inventory,
• Perform the technical functions required for bulk compounding.
• Prepares sterile solutions in the pharmacy , Interprets the doctors orders, obtains necessary ingredients, measures and mixes ingredients to prepare intravenous additives.

NOTE: This position is being announced concurrently with announcement IHS-24-CH-12451145-ESEP/MP for candidates at the GS-03 & GS-04 grade level. Please review vacancy announcement number IHS-24-CH-12451145-ESEP/MP for eligibility requirements. Applicants must apply separately for each announcement in order to be considered for the higher grade level.

• Performs basic technical processes entailed in dispensing prescriptions which include a basic review of the chart to determine appropriate patient and number of medications.
• Verifies identity of patient, review all medications with patient using the IHS consultation method to include proper dose, directions for use, potential adverse reactions, side effects, expected outcomes.
• Participates in designed ongoing quality improvement activities in the pharmacy department as required by the Joint Commission on Accreditation of Health Care Organizations.
• Performs independent monthly inspections of all drug storage areas within the facility whether in pharmacy areas, inpatient areas or ambulatory areas including review of the cardiac arrest carts.
• Prepares sterile solutions in the pharmacy, Interprets the doctors orders, obtains necessary ingredients, measures and mixes ingredients to prepare intravenous additives

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or result in you losing consideration for the job. This position is located at Kayenta Health Center, Division of Administrative Services, Facility Management Branch, Kayenta, AZ. The incumbent:

• Operates and repairs auxiliary equipment including vacuum pumps, fuel oil pumps, gas regulators, air compressors, feed water pumps and regulators, forced draft fans and safety controls. Performs major repairs on each equipment such as installing, connecting and adjusting components including rotors, electrodes, solenoids, switches, thermostats and rheostats.
• Performs hydrostatic tests on chilled and heating hot water closed loop systems and places chillers and boilers in service. Recording all information, compared to samples taken and tested by outside consultants.
• Operates, maintains and repairs chillers and boilers that supplies cool and heated air to air handling units for air conditioning.
• Ventilation/Air Handler: Inspect, cleans, adjust and repair hospital and field clinic ventilation system which is interrelated with air conditioning that carries the status amount of air volume to each part of the hospital through different size ducts that are instilled in attic areas; modifies, fabricates, repair actuators controls.
• Operates and maintains 600 KW Emergency Generator; tests generator no load condition once a week, with load once a month; read, record data include line - load amperes; operates voltage and frequency to comply with TJC requirements.
• Uses system to: diagnose and correct HVAC problems and failures, command set points and valve actuators, and to acknowledge, clear and reset alarms.

The Memory Care Unit, Registered Nurse is responsible for coordinating Resident treatments with Physical, Occupational and Speech therapy. The Incumbent reports and charts significant changes in resident condition, evidence of pain or motivational level onto VHA's electronic health systems applications. Duties include caring for dementia patients related behaviors, the RN collaborates with interdisciplinary care teams and family relatives as well as assist with restorative nursing care

The Memory Care Unit, Registered Nurse assesses, plans, implements, and evaluates the effectiveness of nursing care delivered to the patients. The incumbent adheres to the established policy and procedures and the systemic clinical changes. The incumbent will be responsible for overseeing and completing the required assessments and documentation for the effective management of residents covered under Community Care Living Center, Memory Care Unit and will monitor residents to ensure targeted discharge, education and home care needs are met. Handles routine admissions and discharges.

Duties May Include but Not Limited To:

• The incumbent will monitor vital signs.
• Perform intravenous therapy, ostomy care and tracheotomy care.
• Administer enteral tube feedings
• Perform wound care management.
• Help residents with range of motion (ROM) exercises.
• Administer indwelling catheter care.
• Monitor respiratory care.
• Perform Cardiopulmonary resuscitation (CPR).
• Administer medication.