Total 4,220 Customer Service job vacancies in Hull, East Riding Of Yorkshire

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual client’s needs and encourages independence and community engagement.

We are seeking a warm, compassionate and proactive Senior Support Worker to provide person-centred care and support to our services users. You will be based in vibrant, inter-generational Cecil Gardens and be responsible along with the Registered Manager for the operational management and quality of the service, consisting of 165 clients, each living in their own flat. You are expected to collaborate with the Social Services and other stakeholders including the Area Manager to ensure that the highest care standards are met.

You will ensure an empowering service which meets the needs of our clients and works with their families and friends to promote a positive atmosphere. The ability to work in an empathic and holistic way to maintain client orientation and independence is essential. You must be flexible, energetic and reliable. We are a national provider employing a diverse team of well supported staff to deliver great services in Humberside.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as, sports and outdoor pursuits, creative arts, music, and cooking to name but a few.

Previous experience in services for older people, people with dementia and memory loss is essential. Your approach will be warm, person centered, and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.

Creative Support offers a great range of benefits for its staff, which include:
• Fully paid training courses in Leadership, Management and NVQ 4/5
• Access to the staff benefits scheme where you can access a range of benefits including discounted prices and two for one offers at theme parks, shops, restaurants and various on-line stores.

Vacancy Reference Number: 79403
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

******** DO YOU WORK IN HEALTHCARE? **************

CHILDREN'S SUPPORT WORKER (SPECIALIST SUPPORT)
Full or Part Time.
Hours: Shifts are 6 and/or 12 hours, also live-in support is available
Pay rate: £13.69 to £20.54 per hour
Temploy Connection are recruiting!!!!!!
Do you want to work for a reputable organisation providing support to young people/children?

URGENTLY REQUIRED: Call Sam 01709 870170 or 07742619357
Email: sam@temploy-connection.co.uk

******** DO YOU WORK IN HEALTHCARE? **************

ARE YOU A SUPPORT WORKER LOOKING FOR WORK IN THE BARNSLEY AREA??

LOOKING TO WORK IN A SUPPORTED LIVING SCHEME?
**Excellent competitive rates of pay**
**Work to suit when you are available**
01709 870170 or 07742619357
sam@temploy-connection.co.uk

Purpose of Role:

We are seeking a dedicated Support & Engagement Worker to join our team, working directly with service users to enhance their social, emotional, mental, and physical development and wellbeing. This role serves as a vital first point of contact, empowering individuals to achieve their goals and aspirations while reducing social exclusion.

Key Responsibilities:

Service Support:

Provide responsive and effective support tailored to the needs of service users.

Offer practical advice and assistance that aligns with individual support plans.

Administration:

Regularly review and update support plans and risk assessments.

Maintain comprehensive records of support services provided.

Ensure all documentation is completed in accordance with policies and procedures.

Accommodation Management:

Conduct property inductions for new service users.

Perform welfare checks to ensure properties are well-maintained (cleanliness, repairs, etc.).

Multi-Agency Collaboration:

Liaise with external organisations and stakeholders to coordinate support services.

Refer service users to appropriate support agencies as needed.

Reporting To:

Support Service Managers, Quality Assurance Manager, Compliance Manager.

If you are passionate about making a difference in the lives of vulnerable individuals and possess the necessary skills and experience, we would love to hear from you.

Apply today to help empower others towards independent living!

• Job Title - Customer Service Consultant
• Location - Polegate & Hybrid (home based as agreed)
• Hours - Monday-Friday 09.00am - 5.30pm OR 08.30am - 5.00pm.
• Salary: Depending on experience

HRGO Recruitment are looking for a professional and dedicated Customer Service Consultant. The role holder will be expected to provide 1st line support, information and updates to customers, managers, internal departments, and any other relevant stakeholders, whilst going the extra mile to present all customers with a world class customer service experience.

The successful candidate will also be expected to complete administration tasks for all sectors of the business which will include booking of accommodation and travel for all the company staff and updating all staff schedules and relevant spreadsheets.

Key responsibilities

• Always provide excellent Customer Service.
• Accurately input information onto the service management system.
• Raise customer quotes as appropriate and obtain purchase orders from customers for chargeable jobs.
• Regularly check progression of jobs to ensure we achieve service level agreements.
• Provide phone support to engineers in the field.
• Actively work towards Department KPI's and achieving company goals.
• Comply with the company's business procedures (ISO).
• Log information in to external customers portals as required.
• Monitor and manage all mailboxes as required.
• Scheduling and allocation of engineer's work in the most efficient way and ensuring the correct skill levels are used whilst complying with the company's H&S policies.
• Travel arrangements and hotel accommodation booking, ensuring good practices are maintained regarding costs.
• Raise job numbers for service installs and future planned work and updating the company database.
• Ensure all spreadsheets are kept up to date with machine details, changes of address, etc.
• Contact with Engineers to inform them of the allocated work for the following week.
• Maintain constant feedback to Team Leader to ensure schedule of work is carried out effectively and issues raised.

Knowledge, Skills & Experience:

• Excellent Customer Service skills with proven experience.
• Computer literature with full Microsoft package skills, database experience preferred.
• Must be a team player and flexible.
• Effectively multi-task and prioritise their workload.
• Proactive and able to "look outside the box" essential.
• Have a positive 'can-do' attitude.

Please click apply now and a consultant from the Eastbourne Branch will be in contact!

Resident Service Officer
South London
£21p/h
Repairs and Maintenance

Site Based

Looking for someone to start immediately

Responsibilities:

This is a key role in delivering housing services, managing a multi-tenure patch to the standards set out in the tenancy agreement or lease while working collaboratively with other agencies on case management.

• Co-ordinate the delivery of Council services to residents.
• To advocate on behalf of residents.
• To enforce standards set out in the tenancy, lease or other authority to occupy.
• Work across agencies and partnerships in a way that brings about strategic change and addresses the corporate aims of the council and objectives of the department.
• Manage complex relationships on behalf of the Council to secure the implementation of government objectives, council priorities and local priorities.
• Case management approach to resolve issues for residents

What we are looking for:

• Strong customer service skills
• A proactive, problem solving attitude and attention to detail
• Knowledge of council housing policies and procedures is desirable, but not essential

Scheme Leader - Rotherham - £12.45 per hour

Typical Shifts are: Monday - Sunday 7am - 2pm, 2pm - 9pm, 9pm - 7am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Scheme Leaders with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Scheme Leader to join us in leading our supported living service's in Rotherham. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Scheme Leader with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, conducting supervision’s and appraisals, developing and updating care plans, ordering medication, ensuring the people we support are supported to manage their finances and day-to-day management of the service in the absence of the manager. You’ll never lose sight of why you choose to do this, as our Scheme Leaders are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Scheme Leader having both the right experience and the right values. This is why at this service our Scheme Leader should have previous experience in a similar role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Lead Service Designer

Pay up to £83,957, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for a Lead Service Designer to join our community of tech experts in DWP Digital.

We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Understand user needs and help others to do understand them too, so that collectively we can design Universal Credit and other services to support those needs.
• Align and lead the communication with Lead Product Managers and policy colleagues to define the user journey and articulate the vision for products and services.
• Engage and manage stakeholder needs across different areas with a focus on heading discussions at senior departmental level.
• Demonstrate strong working knowledge of service design in practice as a recognised industry expert and help others to understand its value for both service users and in helping the Department to meet its business objectives.
• Lead design direction based on evidence.
• Drive the creation of high-quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints.
• Analyse research findings, data, insight gathering, critical thinking and concept generation.
• Understand as-is service design and identify improvement opportunities.
• Analyse pain points within services and communicate and share design solutions that fulfil user needs and business outcomes.
• Drive the communication of insights and stories around the strategy and concepts being designed to senior stakeholders and management.
• Use prototyping methods to communicate and share ideas and concepts with real users to encourage collaboration and iterative processes.
• Lead the adoption of best practice and build a strong open and collaborative culture within the Department and feed into the design community.
• Analyse and identify cost saving opportunities whilst implementing best practice service design.
• Define the service design approach and key items on the design agenda, working to implement best practice.
• Actively provide support and mentor team members whilst developing appropriate training to support designers.
• Lead the capability and promote service design in and beyond the Department.
• Support recruitment for the DWP Digital Product design community.

You and your role

As a Lead Service Designer, you will be the forefront of emerging policy and business strategy for our Universal Credit (UC) service, leading and supporting a team of service designers to create user-centric systems and services, guided by evidence. You will be shaping our design strategy, transforming insights in design concepts, leveraging protoyping methods to share ideas and drive collaboration.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Leeds, London and Manchester, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay of up to £83,957.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £24,363 per year.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable so our application and selection process is just two stages:

1. Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
2. Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.

Proud member of the Disability Confident employer scheme

Job Description:

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.

• Delivering outstanding customer service to clients through Live chat, email, and telephone channels.
• Engaging with clients to address queries and provide information about our trading platforms and service offerings.
• Assisting clients in resolving technical and troubleshooting issues.
• Collaborating with different departments to efficiently resolve client concerns.
• Monitoring and reviewing live chat conversations to maintain the highest quality standards within the department.

• Excellent English communication skills, both written and verbal, are essential.
• Proficient in computer usage, with excellent command of CRM systems.
• Strong attention to detail, adept at multitasking, and capable of managing a significant volume of inquiries while maintaining accuracy.
• Demonstrated ability to multitask effectively.
• Collaborative team player with excellent interpersonal skills.

• Hybrid working arrangement
• Opportunities for enriching career growth, including exposure to regional contexts.
• Complimentary snacks and beverages available in the office pantry
• Healthcare coverage (medical, dental, optical), gym benefits
• Flexibility in smart casual dress code
• Young, vibrant and open work culture

Job Description & Requirements

To coordinate between Application and Infrastructure Teams to implement the Infra Requirements for Applications

Responsibilities and Duties:

• To coordinate in setting up Infrastructure and support Application Infra needs

• Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards

• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary

• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ database performance, capacity, resiliency , stability, replication and other key aspects

• Researching and recommending solution that best meet business needs and enterprise operational requirements

• Provide technical support to application development teams

• Evaluate release of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact

Qualifications:

• Knowledge in Kubernetes, Docker, Jenkins, DevOps, Other Container platforms

• Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases

• Knowledge in Networking (F5 GTM/LTM or any other SLB)

• 5 Years minimum professional experience and 3 Years minimum relevant experience

• Experience in banking or financial services institutions preferred

• Will need to work in shifts and in weekends

• Team player to work with multiple teams and teammates

Kindly take note of the following details for shift work

Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

Need to support including night shift, weekends and public holidays

Job Summary

Purpose of job

The role involves proactively engaging clients, organising social activities and encouraging an active lifestyle to prevent social isolation. The position also entails referring clients to relevant community care and social assistance when needed. Under the Age Well SG initiatives, the role requires collaboration with primary care physicians (e.g., family doctors) to empower residents in taking charge of their journey toward healthier and more active lifestyles.

Key Responsibility Areas

• Plan and conduct evidence-based active ageing programmes.
• Plan and coordinate support for clients requiring befriending and buddying services.
• Lead group work and outreach activities.
• Support AAC-CREST integration initiatives.
• Recruit, train, and match volunteers to appropriate services.
• Build community partnerships and enhance existing resources.
• Administer new intakes and conduct necessary health assessments for clients.
• Monitor and record clients' vital signs.
• Maintain a membership and volunteer management database using the in-house AAC system.
• Perform administrative tasks, including maintaining up-to-date client and volunteer records.
• Attend to client inquiries.
• Continuously improve the quality of services and programmes.
• Undertake any other duties assigned by the Manager or Executive Director.

Requirements

Experience:

• Prior working experience in a Senior Activity Centre or Active Ageing Centre is advantageous.
• Resourceful, proactive, responsible, and client-focused.
• Strong communication and interpersonal skills; ability to converse in local dialects is an added advantage.
• Strong passion and commitment to working with seniors.
• Proficient in MS Office and Google Suite applications.
• Ability to work independently and as part of a team.

Qualifications:

Diploma in Social Work or relevant training certification.

Please send your resume and expected salary to hr@filos.sg

Only shortlisted candidates will be contacted for interview.

Senior Ayurvedic Panchakarma Therapist – Ayur Centre, Singapore

Ayur Centre in Singapore is seeking an experienced Senior Ayurvedic Panchakarma Therapist to join our team. The ideal candidate will have a thorough understanding of Ayurvedic remedies and the preparation of medicines, oils, and other dravyas used in Panchakarma therapy and external treatments.

Key Responsibilities:

1. Perform a variety of Ayurvedic therapies including Navarakizhi, Podikizhi, Udwarthanam, Abhyanga, Shirodhara, and more, utilizing ayurveda herbal compounds and oils.
2. Prepare the panchakarma therapy procedures, ensuring the correct blend of herbs and oils as per the physician’s advice.
3. Demonstrate proficiency in Panchakarma Ayurveda therapies, with hands-on experience, and the ability to work in a humid environment.
4. Follow SOPs for therapy administration, assist elderly clients in and out of the therapy and maintain a clean and tidy environment in the therapy room after each session.
5. Have a deep understanding of Ayurvedic basic principles during Panchakarma therapy.

Qualifications & Requirements:

• Diploma in Ayurveda-Panchakarma from BSS or any government-approved Ayurveda Panchakarma certification.
• Minimum of 4 years of experience in Panchakarma Ayurveda therapies.
• Excellent communication skills.
• Ability to work on weekends.

If you are passionate about Panchakarma Ayurveda and have the required experience, we invite you to apply and join our dedicated team at Ayur Centre.

• Plans, organizes, directs and controls the safety and occupational health program covering an extensive geographic area and involving a large variety of regional operations.
• Evaluates the health and safety program’s progress, which includes assessment of current guidelines, procedures, policies, and the training program.
• Plans, organizes and conducts a regional inspection activity.
• Investigates mishaps and fatalities and prepares a chronological narrative of factors contributing to the incident.
• Tests and modifies, as appropriate, various types of protective equipment such as life vests, safety ropes, and safety nets to ensure compliance with applicable safety criteria.

Starting at $117,962 Per Year (GS 13)

• Provides regional coordination, leadership and execution of needed direction, guidance, and oversight of death and serious injury.
• Liaison between the Forest Service and family members during incidents, casualties and injuries.
• Implements national policy, objectives, and standards for assigned program.
• Participates in the development of technical and policy direction and guidance, training, and oversight.
• Assists with the regional Critical Incident Stress Management (CISM) program in support of the Regional Coordinator.

Starting at $99,200 Per Year (GS 12)

MAJOR DUTIES:

• Assists in advising on the park's cultural resources, particularly history.
• In concert with the supervisor or higher-graded specialist, identifies, evaluates, and monitors cultural resources, identifies potential threats, and makes recommendations to management regarding status and mitigation of impacts (present and future).
• Assists with creating and implementing segments of the cultural resources management plans, interpretive prospectus, and spin-off documents such as specific plans, action plans, revisions, and fiscal and budget documents
• Conducts historical research for planning documents, including general management plans, special history studies, resources management plan, environmental impact statements, environmental assessments, and special resource studies as required to meet the needs of the park.
• Recommends, plans for, and executes historical investigations required to meet National Historic Preservation Act (NHPA), NPS guidelines, and the research needs of the park.

Rock Creek Bio:
An Oasis in the City - Rock Creek Park is truly a gem in our nation's capital. This 1,754 acre city park was officially authorized in 1890, making it the third national park to be designated by the federal government. It offers visitors the opportunity to escape the bustle of the city and find a peaceful refuge, recreation, fresh air, majestic trees, wild animals, and thousands of years of human history. Some of the 99 park sites include Civil War fortifications, a working grist mill, colonial houses, and multiple triangles, circles, and squares (some with statues and some without).


TERM APPOINTMENT:
This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of four years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action.

Starting at $68,405 Per Year (GS 9)