Total 2,138 Customer Service job vacancies in Grand Forks, North Dakota

The selectee performs a variety of duties related to janitorial, grounds keeping, and facilities maintenance. Does full range of cleaning duties in an assigned area. Scrubs, strips, waxes and polishes floors using heavy powered scrubbers and buffers. Washes walls using powered machine or by hand. Vacuums/cleans rugs using heavy vacuum cleaner. Adjusts, cleans, and oils these machines and changes parts as needed. Washes blinds, windows, ceiling fixtures, etc. using ladders. Moves heavy furniture, supplies, and equipment. Replaces and/or installs paper goods etc. in restrooms. Removes stains from flooring surfaces. Changes lightbulbs. As required, keeps shop areas clean and in order. Sweeps and wet mops floor and removes oil, hydraulic fluid, grease, and other spilled liquids. Moves heavy boxes, crates, parts, and other obstacles in order to clean up the area and picks up scraps of assorted materials. Performs general trash and rubbish collection and removal from areas such as offices, restrooms, public areas, etc. Operates a light duty pickup truck in performance of duties. Operates lawn care equipment for standard grounds care activities. Occasionally provides general labor assistance to others in the maintenance of buildings, grounds, roads, trails, etc. Completes daily work reports.

Cut-off Dates: This is an open continuous announcement, in which applications are collected over several months, and have multiple cut-off dates. Applications will be considered throughout the open period of the announcement. **INITIAL CUT OFF IS Friday, 15 December 2023** Referral certificates will be issued when a hiring official exhausts current certificate and/or additional vacancies need to be filled.

An appointment to this position is restricted by law (5 U.S.C. 3310) to veterans who are preference eligible as long as such applicants are available.
All Custodial certificates must list the preference eligibles first, then a certificate of non-preference eligibles may be issued.

For more information about the park or the position please contact the following:
Perry's Victory & International Peace Memorial - Point of Contact - Chris Kosciewicz, christopher_kosciewicz@nps.gov, 419-341-2184 ext1236
Theodore Roosevelt National Park - Point of Contact - Robert Elswick, robert_elswick@nps.gov, 701-623-4730 x 1473

The selectee of this position identifies grasses, weeds, shrubs and trees. Provides care and maintenance appropriate for specific grass, tree or plant species. Will safely operate gasoline and diesel powered vehicles with a gross vehicle weight of less than 10,000 pounds and capable of carrying loads weighing less than 1 ton, to include small tractors, small utility vehicles, riding lawn mowers and riding power lawn sweepers. Will perform routine cleaning duties of buildings, to include waxing, stripping, polishing floors, cleaning restrooms ,dispose of trash, care of outdoor sidewalks and steps, polish furniture and exhibit cases, refill soaps and replace lightbulbs when needed. Will also perform ground and trail maintenance duties on paved and unpaved trails, including washing, sweeping, filling holes, checking hand rails and replacing trail lights. Will assist in installing fences; repair corrals, haul furniture and supplies; Pick up litter; clean rain gutters, Mix / haul concrete, and may occasionally also work as flag person on road projects.

Area Information: Wind Cave National Park is located in the southern Black Hills of southwest South Dakota. Climate extremes range from sub-zero temperatures during winter to over 100 degrees during summer. Medical and dental services, schools K-12, shopping, and churches of most faiths are available in Hot Springs (12 miles) and Custer (20 miles). Housing for rent or purchase is available in Hot Springs and Custer. Rapid City, SD (pop:60,000) is one hour north of Hot Springs and has a full range of services available.

For more information about this park please check out: Wind Cave National Park
For more information about this position, please contact Josh Kreilaus at joshua_kreilaus@nps.gov or call 605 745 1148.

This is an open continuous announcement, in which applications are collected over several months, and have multiple cut-off dates. Applications will be considered throughout the open period of the announcement. **INITIAL CUT OFF IS Friday , December 13, 2024**. Initial consideration will be given to candidates whose applications have been received before the first cut-off date. Additional referral certificates will be issued when a hiring official exhausts current certificate and/or additional vacancies need to be filled.

• Operates heavy power equipment such as lawn mowers, chain saws, brush cutters, brush chippers, portable snow blowers, and all types of hand and light power tools (such as shovels, pulaskis, picks, digging bars, rakes, lawn edging equipment, electric drills, etc.), to maintain buildings, grounds, roads, trails, etc.
• Loads and unloads supplies and materials from trucks, trailers, dollies, etc. Moves furniture, removes and sets signs, paints picnic tables and signs, rakes and waters lawns, trims trees and shrubbery, picks up litter, cleans and repairs fire pits.
• Digs ditches and trenches with pick and shovel where soil is hard and compact and must grade or slope; occasionally breaks up pavement, soil, or concrete; mixes and pours concrete, asphalt, and hot/cold mix; fills and levels holes in damaged roads. Moves heavily loaded wheelbarrows and hand trucks; uses heavy type power mowers including adjusting blades, cleaning and oiling. Cuts trees and heavy vegetation with axe, chainsaw, or powered brush cutters; stacks heavy logs, lumber, and sacks of cement, etc., or performs other duties requiring similar judgment and comparable physical effort.
• Performs janitorial duties for buildings and grounds when required.
• Operates and performs minor operator maintenance on light duty motor vehicles such as pickup trucks, panel trucks, flatbed trucks, carryalls, sedans, crew cab pickup trucks, which typically have an approximate gross vehicle weight of up to 4500 kilograms (10,000 pounds). Vehicles are driven on the basis of either specific trip assignments or regularly established schedules and standard routes to transport personnel, supplies, materials, or equipment and tools throughout the park under limited traffic conditions at low speeds.

MAJOR DUTIES:

• Provides laboring assistance to maintain buildings, grounds, roads, trails, etc.
• Drives vehicles up to 10,000 lbs. such as pickup truck, small UTV, operates equipment such as lawn mowers, portable snow blowers, and all types of hand tools such as shovel, rake, lawn edging equipment, etc.
• Loads and unloads supplies and materials from trucks, trailers, dollies, etc. Moves furniture, removes and sets signs, paints picnic tables and signs, rakes and waters lawns, trims trees and shrubbery, picks up litter, cleans fire pits, flags traffic, and assists with fire suppression and search and rescue operations with duties assigned accordingly.
• Digs ditches and trenches with pick and shovel where soil is hard and compact and must grade or slope; occasionally breaks up pavement, soil, or concrete; mixes and pours concrete, asphalt, and hot/cold mix; fills and level holes in damaged roads. Moves heavily loaded wheelbarrows and hand trucks; uses heavy type power mowers including adjusting blades, cleaning and oiling. Cuts heavy trees with axe or chainsaw; stacks heavy logs, lumber, and sacks of cement, provides janitorial duties for buildings, etc., or performs other duties requiring similar judgment and comparable physical effort.

• Badlands National Park: Badlands National Park (U.S. National Park Service). Government housing may be available. Hiring Contact: Alan Lucchesi at alan_lucchesi@nps.gov
• Missouri National Recreational River: Missouri National Recreational River (U.S. National Park Service) Government housing is not available. Hiring Contact: Carolyn_Campbell@nps.gov

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Incumbents to this position will be required to use a variety of hand and power tools to perform trail repair and construction work. Tools included are jackhammers, chainsaws, gas-powered drills, picks, rock-bars, hammers, shovels, and various other hand and power tools.

Major Duties:

• Performs general labor duties in maintenance and repair of backcountry and frontcountry trails to include: cleaning drains and water diversions, benching out trail tread, making crush fill, hauling dirt, mixing concrete and mortar, moving stones, logs, and other materials associated with trail laboring.
• Assists in building a variety of frontcountry and backcountry trail structures such as stone causeways, log turnpikes, log cribbing, stone retention walls, stone liners, log and stone waterbars, rip-rap, and log and stone checks.
• Patches and repairs sections of broken asphalt trails, and shovels snow from sidewalks, steps and paved trails, and assist with construction of paved asphalt trails such as moving and grading hot mix asphalt, compaction of asphalt, shouldering, installing stone liners, and edge tamping.
• Will live and work from remote backcountry settings often living in a spike camp or in a bunk house sharing quarters in close proximity with a diverse work group for extended periods of time, and must be able to hike to remote settings and jobsites often hiking 5-7 miles per day.
• Will operate a motor vehicle transporting tools and materials to jobsites and trailheads.

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Major Duties:

• Incumbents to this position will be required to use a variety of hand and power tools to perform trail repair and construction work. This work is performed in front-country and remote wilderness locations often employing minimum tool standards and techniques.
• These responsibilities include but are not limited to digging ditches, stone wall repairs, grading trail surfaces and installing water-bars and retainer-bars.
• To facilitate construction of these features you will be required to operate jackhammers, chainsaws, gas-powered drills, picks, rock-bars, hammers, shovels, and various other hand and power tools.
• Some tools require certification prior to operation. You will be required to obtain and provide certification documents prior to use of these tools.
• If selected for this position, you will be required to operate a vehicle for traveling to and from the jobsite.

The Advanced MSA must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. The incumbent may be required to serve on more than one PACT or in more than one Specialty Clinic area, or rotate in any MSA area. Major duties include, but are not limited too:

• Collects, scans, and updates health insurance information serving a major role in the revenue process. The incumbent(s) contributes to the revenue collection process by identifying patients with third-party insurance.
• Promotes veteran registration for and utilization of MyHealtheVet (MHV).
• Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number.
• When records are received, the incumbent(s) will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning or performing the function within their area.
• Must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels, if required.
• Daily review of active/pending consults for scheduling, accuracy and disposition.
• MSAs who work outside of PACT must be able to interpret and communicate requirements for such areas Care in the Community, Health Benefits, Emergency Room, Ward Administration and any other services with approved MSAs.
• Participates in the daily team huddles and/or weekly team meetings where patient care planning and management occur.
• Performs other duties as assigned

The Advanced MSA must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. The incumbent may be required to serve on more than one PACT or in more than one Specialty Clinic area, or rotate in any MSA area. Major duties include, but are not limited too:

• Collects, scans, and updates health insurance information serving a major role in the revenue process. The incumbent(s) contributes to the revenue collection process by identifying patients with third-party insurance.
• Promotes veteran registration for and utilization of MyHealtheVet (MHV).
• Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number.
• When records are received, the incumbent(s) will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning or performing the function within their area.
• Must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels, if required.
• Daily review of active/pending consults for scheduling, accuracy and disposition.
• MSAs who work outside of PACT must be able to interpret and communicate requirements for such areas Care in the Community, Health Benefits, Emergency Room, Ward Administration and any other services with approved MSAs.
• Participates in the daily team huddles and/or weekly team meetings where patient care planning and management occur.
• Performs other duties as assigned

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

The Community Care Referral Case Manager (RCM) Registered Nurse duties include, but are not limited to, the following:

• Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings.
• Assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs. This includes, but is not limited to, acute, chronic, multiple, complex, catastrophic, or life-threatening illnesses; combat stress, residuals of traumatic brain injury; community adjustment; addictions and other health problems.
• Coordinates care with multiple providers across all levels and sites of care.
• Addresses psychosocial, as well as nursing and medical needs of patients and their families/ caregivers, through participation in interdisciplinary patient care management practice.
• Evaluates care and outcomes to ensure timely and appropriate provision of services.
• Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others.
• Evaluates practice in an ongoing process, based on best evidence.
• Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

MAJOR DUTIES & RESPONSIBILITIES

1. Provides total care of the Veterans' medical needs by performing history and physical exam, ordering appropriate lab tests, radiology studies, screening studies. This includes evaluating those tests, developing a treatment and follow-up plan to include medication, medical equipment, and home based interventions within the guidelines laid down by the supervising physician. This care will also include the outpatient follow up visits, post discharge follow-up and managing care with specialty and sub-specialty medical providers. The patient care will be provided through face to face visits and/or other modalities (group clinics, telephone clinics, secure messaging, etc).
2. Assists in the preparation of the patient and/or his/her family to include, but not be limited to, teaching (to include health promotion and disease prevention activities), accumulating data and medical problems, and presenting patient centered discussion of medical problems for appraisal and scheduling patients with the appropriate Primary care department services.
3. Responsible for completing patient encounters, notes, and correctly coding visits in accordance with coding guidelines.
4. Acts as the focal point of the designated outpatient clinic by being the contact person for all other consultant services regarding patient care, and providing consults for Primary Care department to other services.
5. Provides assistance to the Primary Care Department with regard to duties to assist the service that may be requested. These may include, but not be limited to, assisting in data assimilation for VA reports, quality assurance programs, or others as determined by the Chief of Primary Careor Chief of Staff.
6. Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in Sioux Falls VAMC Primary Care Department. The individual must demonstrate the knowledge of the changes associated with aging and possess the ability to provide care based upon physical, psycho/social, cultural, safety and other age related factors as noted in the competencies described in departmental and/or unit specific policies and procedures.
7. Maintain skills, proficiencies, and professional knowledge required for licensing and clinical scope of practice.
8. Provides instruction/preceptor-ship for physician assistant students, physician assistant residents and Nurse practitioner students from various schools across the region, within her Primary Care Department clinic. Provides physical/history and medical instruction to pharmacy students, within her Primary Care Department clinic. Provides instruction to new primary Care Department providers in the particulars of routine policies and procedures regarding patient care.



VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Work Schedule: Monday - Friday 8:00am - 4:30pm
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of annual paid time offer per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement
Malpractice: Free liability protection with tail coverage provided


EDRP Authorized: Contact the VHAVISN23EDRP@va.gov, the EDRP Coordinator for questions/assistance

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more

WHAT IS THE HEADQUARTERS (HQ)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Chief Operations Officer

The following are the duties of this position at the full working level.

Represents the SCR in contacts with other IRS officials, representatives of other agencies and officials from the private sector regarding cross functional or building/geographic area-wide administrative support matters and initiatives. Provides key linkage/coordination between customers and providers in ensuring cross-functional support activities and initiatives are carried out. Serves as the primary liaison with service providers requiring information about activities impacting multiple functions within a single location.

Serves as the SCR's principal problem solver for identifying, analyzing, and resolving building/geographic area- wide or multi-functional problems and complex issues. Develops new or 'cutting edge' solutions/courses of action that ensure all related issues are identified and effectively integrated across functional lines as appropriate. Ensures that the appropriate senior leadership/managers or other service providers are alerted of any emerging issues, systemic problems, developing trends, etc. As necessary, coordinates with service providers to implement solutions/courses of action.

Assumes a leadership role in coordinating building/geographic area-wide or cross-functional administrative activities and initiatives. Continually studies, analyzes, and anticipates building/geographic area-wide program activities, initiatives, and/or requirements. As needed, coordinates the development of action plans and schedules for initiating multiple cross-functional projects, including projected personnel, equipment, and/or budget requirements. Establishes criteria for measuring degree of project achievement and customer satisfaction. Analyzes plans to ensure consistency with Service goals and policies while meeting customer needs and expectations. Provides briefings and prepares comprehensive reports to keep the SCR, other managers, and NTEU (National Treasury Employees Union) officials apprised of all facets relative to cross-functional program initiatives and projects.

Provides advice and feedback to the SCR on critical, sensitive, or confidential matters relating to cross-functional governance issues. Consults with senior management within the business units serviced, and with staff/management at higher levels on critical organizational and management issues impacted by administrative support activities. Works directly with executives, managers, service providers, and NTEU officials to ensure issues impacting on multiple functions are identified and resolved in a timely and appropriate manner

Develops and implements strategies for creating effective relationships with NTEU representatives. Creates methods and approaches for establishing and maintaining positive work relationships in order to foster trust and cooperation. On behalf of the SCR, serves as the initial key focal point in addressing/developing remedies to significant building/geographic area-wide or cross-functional administrative support issues/disputes/concerns between management and NTEU.

• Performs a variety of clinical laboratory tests/examinations as requested by medical staff for use in clinical diagnosis, patient screening and monitoring patient therapy.
• Performs preventive maintenance, periodic inspection and performance testing of equipment and instruments with the maintenance of appropriate records.
• Withdraws appropriate quantities of blood by vein punctures and capillary puncture, instructs patients and/or hospital personnel in the collection process of the specimen.

• Performs a variety of clinical laboratory tests/examinations as requested by medical staff for use in clinical diagnosis, patient screening and monitoring patient therapy.
• Performs preventive maintenance, periodic inspection and performance testing of equipment and instruments with the maintenance of appropriate records.
• Withdraws appropriate quantities of blood by vein punctures and capillary puncture, instructs patients and/or hospital personnel in the collection process of the specimen.

• Serves as a respiratory therapist independently administering complex respiratory therapy treatment to critically ill patients.
• Assesses the cardiopulmonary condition of assigned patients using data acquired through physical examination and respiratory monitoring and diagnostic equipment.
• Sets up and monitors a variety of complex respiratory equipment such as volume ventilators for critical care patients.
• Provides in-service training to other respiratory therapists and nursing personnel relative to the types of treatments given, various types of medications used, and the set up and operation of respiratory equipment including the necessary cleaning and safety precautions.
• Records treatment, findings, and progress pertinent to patient care.

• Serves as a respiratory therapist independently administering complex respiratory therapy treatment to critically ill patients.
• Assesses the cardiopulmonary condition of assigned patients using data acquired through physical examination and respiratory monitoring and diagnostic equipment.
• Sets up and monitors a variety of complex respiratory equipment such as volume ventilators for critical care patients.
• Provides in-service training to other respiratory therapists and nursing personnel relative to the types of treatments given, various types of medications used, and the set up and operation of respiratory equipment including the necessary cleaning and safety precautions.
• Records treatment, findings, and progress pertinent to patient care.