Total 29 Junior Executive level Customer Service job vacancies in Chillicothe, Ohio

VA Healthcare System Serving Ohio, Indiana, and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major Duties:

• Uses independent judgment to resolve clinic scheduling difficulties including arrangements with other professional/technical support personnel on atypical or complex situations (i.e. travel, lodging, escorts or scheduling difficulties requiring independent judgment to resolve). Refers complex situations to the Health Systems Specialist in a media appropriate for the circumstance (i.e. telephone, e-mail or in-person).
• Responsible for recognizing, analyzing and recommending solutions for the efficient conduct of patient care activities in the Eye Center. Conducts outpatient interviews, guides patients through the outpatient system, makes referrals, provides follow-up; documents complaints/compliments and suggests resolution to proper officials. The AMSA acts as a patient advocate, working to expedite care and resolving issues.
• Provides advice to professional/technical staff on eligibility determinations, and medical center procedures, policies and directives. Provides written material, reference materials and supplies as needed.
• Collaborates in advance with Health System Specialist to ensure provider and associated staff's scheduled leave matches cancelled appointments demonstrating flexibility and willingness to accommodate physicians and support staff in scheduling procedures within established protocols.
• Receives referrals from other professional/technical support personnel on a typical or very complex situations (i.e. travel or clinic scheduling difficulties requiring independent judgment to resolve). Refers complex situations to the Health Systems Specialist and/or Administrative Officer in a media appropriate for the circumstance (i.e. telephone, e-mail or in-person).
• Acts as liaison with various clinical services throughout the Eye Center to ensure the effective and efficient operations of the area. Evaluates any problem areas and coordinates with the appropriate service to resolve these problems. Reports to the Health Systems Specialist any typical or unresolved problems.
• Mainly performs scheduling, administrative cross coverage, referral and consult management for the Eye Center.
• Performs other duties as assigned

Duties include, but are not limited, to:

Administration 70%:

• Responsible for collecting, compiling and/or tracking statistical information in support of program operations. The incumbent tracks achievement on performance measures, goals, and objectives and receives and processes documents and reports in accordance with established procedures; uses software applications to draw information from a wide variety of sources to prepare reports; and assists in the planning, review, and reporting of data/statistical results of program studies. The incumbent retrieves a variety of computerized data, establishes protocols for incoming data, organizes and maintains program data. Tracks and trends issues related to program effectiveness and role implementation.
• Collaborates and communicates with Mental Health Service Management on a variety of issues to include collecting, compiling, and reporting all information for a variety of Mental Health Services Programs. In addition, the PSA is responsible for communicating with a diverse population of customers that include veterans, their families, mental health providers from a variety of disciplines, Primary Care, medical CBOC staff, technical support staff, and Veteran Service Officers. This communication includes directing patients, validation of demographics, etc., all in compliance with the Health Information Portability and Accountability Act (HIPAA), Privacy Act of 1974 and other laws and federal regulations, other applicable statues, and policies.
• Provides exceptional customer service by exceeding the customer's expectations. The incumbent will actively listen to customers with respect and concern. The incumbent will pay attention to the details of the customer's needs and help the customer arrive at a satisfactory solution to the problem. The incumbent will be flexible, adaptive, and enthusiastic to exceed the customer's needs. Customers include veterans, their families, mental health providers from a variety of disciplines, Mental Health staff, technical support staff and Veteran's Service Officers. The incumbent serves as a point of contact for the assigned program area.
• Utilizes statistical data to compile a monthly workload report(s) for all program staff. Assists with keeping supervisor apprised of patient census and any changes/problems that might be encountered. Participates in performance improvement activities related to the program quality improvement process and offers performance improvement advice to program staff. Responsible for providing data/reports related to the administrative, clinical, and technical aspects of the assigned program area.

• Serves as office timekeeper for Time & Leave (T&L) assigned to MHS Program areas, ensuring accurate, timely submission of time and staff attendance. The incumbent post times daily, follows up on T&L exceptions with employees as needed. Orders and inventories program supplies, equipment, and services. Ascertains office needs and coordinates the ordering of office equipment and services through appropriate channels.
• Assists with documenting, formatting, and routing correspondence to various levels of the organization and community. The incumbent ensures an accurate and professional presentation of all communication in accordance with Medical Center guidance.
• Promptly answers, screens, and prioritizes telephone calls in a courteous and professional manner, serving as a point of contact for patients, medical center staff and other community agencies, answers telephone calls to the Mental Health Service in a timely manner. The incumbent demonstrates proper telephone etiquette: answers phones with name, and provides location where call is answered, determines priority of inquiries and either responds to and/or routes calls to appropriate individual(s) for resolution.
• Meets customers' needs while operating within VA, VHA and local operating policies and guidelines. Customers include Veterans, family members, providers, nurses, peers/co-workers, and all other medical center staff and visitors to the medical center. The incumbent effectively communicates both orally and in writing with people of various backgrounds and is responsible for accurate appointment management and the coordination all administrative information between professional staff and the patient. The incumbent demonstrates ability to provide clear, understandable, and correct information to internal and external customers.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

• Schedules patient appointments
• Coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and provides the necessary recommendations to ensure compliance or corrective actions and the appropriate level of access;
• Maintains effective and efficient communication with the patient, interdisciplinary team, VA Medical Centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge;
• Communicates with non-VA medical facilities; facilitate/process secure messaging with the patient and team; notify patients of appointments;
• Manage a tracking system for follow up care such as Return to Clinic Orders, Recall, consults, tests, etc.);
• Other assignments at this level include, but are not limited to, participating in team huddles and team meetings to manage and plan patient care;
• Setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs;
• May work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record;
• Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); managing electronic wait list to verify and validate accuracy and resolve issues;
• Participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions;
• Participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care; evaluating patient information and clinic schedule lists to determine whether patient is vested;
• Educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.
• Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor;
• Responsible for reporting backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or the record;
• Maintaining the confidentiality of information obtained to carry out required duties;
• Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information;
• Works independently making decisions based on guidelines, precedents and regulations and performs duties in such a manner that only minimal supervision is required.

VA Healthcare System Serving Ohio, Indiana, and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major Duties:

• Monitors and creates work assignments, provides input on performance, resolves daily workplace issues, and maintains efficient workflow.
• Assures coverage of all areas of responsibility and conducts ongoing reviews to ensure quality of work.
• Certifies accurate and timely scheduling of appointments.
• Distributes and balances workload and creates and maintains employee work schedules.
• Assists with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs.
• Supports patient safety standards using the correct Veterans Affairs identification of all patients.
• Routinely communicates with physicians, case managers, and other allied health professional staff using sound interpersonal skills and is constantly aware of the sensitive information.
• Ensures all necessary health/administrative information is integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning.
• Participates in the daily teamlet huddles and weekly team meetings.
• Orients medical staff to basic administrative policies and procedures dealing with outpatient scheduling and other administrative topic.
• Assists staff with a variety of clerical duties in one or more outpatient clinics that provide a variety of medical services.
• Ensures the clinic setup is closely monitored to effectively support the needs of the clinic and providing the necessary recommendations to ensure compliance or corrective actions and the appropriate level of access.
• Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work). Works with the team to reinforce the plan of care and self-help solutions and enters appropriate information into the electronic record.
• Educates providers about shared patients (those who receive their care at multiple VAs or those who have care in the community)and bringing to the attention of the provider.
• Plans and organizes work with general assistance from the supervisor as to meet local and VA-wide time frames to complete analysis requirements, reports and special assignments and only refers to the non-routine and high technical problems to his/her supervisor.
• Performs other duties as assigned

• Track the status of Farm Bill contracts through reports and communications with staff.
• Prepare reports describing problems that are recurring or causing significant delays or costs, the corrective actions needed or taken, and the need for additional time or resources.
• Draft and finalize contract administration letters and documents related to status reviews, contract implementation, contract modifications, and potential cancellations or terminations.
• Assist with outreach events to promote NRCS programs.

Assignments at this level include, but are not limited to:

• Assigning and evaluating the work of subordinate staff;
• Resolving complex problems to ensure Veteran services are met;
• Evaluating new products, equipment, and systems in order to make recommendations for improved operations;
• Identifying educational or training needs;
• Making final decisions on selections;
• evaluating performance, and taking disciplinary action when necessary;
• monitoring and assessing performance metrics and data;
• implementing process improvement initiatives within the department to improve Veteran services and staff performance.

The VA has been named as one of the Top 5 Best Places to Work in the federal government. With both an urban energy and southern charm, the Cincinnati region has a vibrant and unique culture that flows from the Ohio River to the things to do, landmarks and events all around town. With rich cultural offerings, award-winning family adventures, an ever-expanding art scene, a foodie's paradise, and breweries galore, this is one picturesque river region with much to explore! With major league sports, big-city arts, fun festivals and award-winning attractions, it can be hard to decide what to do in our dynamic river. region!https://www.frommers.com/destinations/cincinnati

NURSING ASSISTANT: The Nursing Assistant serves as a member of the nursing team on a day shift tour. He/she gives direct patient care to patients who may require medical and/or psychiatric nursing care under the indirect supervision of the registered nurse. The Nursing Assistant responsibilities include but, are not limited to:

• Knowledge about the patients' plan of care and follows them.
• Understanding call light system, using Vocera, phones and call lights.
• Receives and utilizes the Nursing Assistant Patient Care Assignment.
• Uses written documentation worksheets to record observations and finding, chart appropriate values into Electronic Health Record, as well as to report to the RN.
• Starts assignments promptly and works steadily in an organized manner.
• Performs or assists in patient to complete these activities of daily living: Bathing, shaving, daily oral hygiene, and denture care, feeding, skin care - including care of hands and feet, toileting, assisting with dressing, positioning and transferring.
• Makes rounds at the beginning and end of shift.
• Completes bedside report at the beginning and end of every shift.
• Obtain vital signs: Temperature, Pulse, Respiration, Blood Pressure and Pain level.
• Obtain weights by using appropriate equipment.
• Check patients at a minimum every two hours or more frequently as appropriate.
• Verbally reports observations and findings to the registered nurse.
• May be expected to supplement Medical Center Entry Screeners for COVID-19.

The Program Support Assistant duties include, but are not limited to:

• Independently manage the daily workload of the Beneficiary Travel Program.
• Provides travel reimbursement and/or transportation at Government expense to beneficiaries and their attendants traveling to and from VA facilities and other places for the purpose of examination, treatment or care.
• Correctly determining eligibility for the program, and processing requests.
• Responsible for determining veteran eligibility status for Beneficiary Travel reimbursement and completing mileage reimbursement claim payments.
• Ensures all beneficiary travel reimbursement claims are entered into the Beneficiary Travel Self Service System (BTSSS).
• Enters travel claims received from veterans and review the accuracy of requests and eligibility determination.
• Responsible for organizing and scanning documents associated with travel reimbursement claims.
• Reviews medical records and submits all documents for payment utilizing appropriate control points for reference.
• Responsible for explaining the regulatory guidelines to beneficiaries submitting any travel reimbursement claims to the VAMC for consideration of payment.
• Communicates with Beneficiary Travel Supervisor/Mobility Manager(s) regarding technical issues related to claims processing.
• Prepares correspondence to Veterans concerning eligibility and counsels' veterans who do not meet criteria for travel reimbursement or any of the Veterans Transportation Program's (VTP) services.
• Performs work involving the collection, compilation, and/or tracking of data and statistical information in support of beneficiary travel reimbursement for approved veterans for the entire medical center operation and other initiatives.
• Act as a liaison for staff members who are seeking guidance on a wide variety of travel-related concerns.
• Establishes and maintains general office files.
• Maintains databases to track records pertaining to any and all of the Veteran Transportation Program services in accordance with VTP policies and guidelines.
• Serves as backup to the Veterans Transportation Service (VTS) coordinator in accordance with the VTS program.
• Coordinates transportation arrangements as requested, verifies purpose of travel, makes determinations on special requests and modes of transportation and contacts clinical staff for additional information, if necessary.
• Works closely with administrative and clinical personnel across the medical center as professionals and team members.
• Responds to client requests and seeks resolution of complaints and will forward unresolved complaints to supervisor, when appropriate.

This position is responsible for the overall administrative process of the environmental exam program, including elements and provisions from the passage of the PACT ACT of 2022. This includes processing of all environmental examinations including Toxic Exposure Screening navigation, Agent Orange, Prisoner of War, Ionized Radiation, Gulf War, Airborne Hazards, Toxic Embedded Fragment, Camp Lejeune, etc.

The employee is responsible for requesting related documentation from veterans in sufficient time for the professional staff to review scheduled appointment, ensuring that examinations are accurate and timely. The employee is responsible for the effective management and coordination of the CERNER EHRM/VISTA/CPRS applications as they relate to the Agent Orange, Prisoner of War (POW), and other specialty environmental programs.

A thorough knowledge of the scheduling and registration software packages is essential for the successful performance of assigned duties. The employee orients and advises the professional staff of the administrative process regarding VA regulations, public law, policies, guidelines, and procedures related to the environmental examination program. The employee has access and knowledge to highly sensitive data, including the veterans' medical information.

Many of the requested examinations are for veterans who are not in the VA Central Ohio Healthcare System EHRM/CPRS/VISTA databases; therefore, the employee is responsible for registration data entry to ensure workload is credited to the Austin Data Processing Center. The employee will need expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.

• Reviews, monitors, and maintains assigned registry programs system, independently identifying discrepancies and providing quality assurance of registry worksheets prior to submission to the Environmental Agents Service (EAS) database located at the Austin, Texas Corporate Franchise Data (CFD) Center.
• Coordinates activities such as: Scheduling Environmental Registry, Environmental Exposure and Toxic Exposure Navigator appointments within the mandated time frame and exploring other options if the time requirement cannot be met. Scheduling other environmental examinations (i.e., SHAD, Camp Lejeune, K2, etc.). Collecting both demographic and medical data for medical records and data entry into the Environmental Agents Service database or ensuring proper preregistration for the Airborne Hazards registry prior to scheduling.
• Monitors timeframe compliance, ensuring follow-up letters are mailed within 2 weeks of the initial registry examination, prompt data entry into the EAS database, proper consult resolution and scheduling, etc. Assisting in composing and mailing follow-up letters to veterans regarding their medical evaluations within the required time frame.
• Checks consults on a weekly basis to ensure timely resolution (includes updating consults by making status changes, discontinuing, etc.). Disseminating information each veteran should be fully advised of their environmental registry examination program and advised to enroll in the VA health care system on the initial visit; related information regarding registry exams, enrollment, and benefits should also be provided.
• Reviews records for accuracy and completion to include ensuring worksheets and questionnaires are completed prior to examination.
• Completes ongoing training and education courses through TMS and keeping up to date on various topics as they relate to environmental hazards through publications from the Office of Health Outcomes Military Exposures (HOME).
• Shares knowledge of the six VA Environmental Exam Registries, health conditions identified as presumptive conditions, the definitions of each exposure type, locations of exposures, history of the registries, historical theaters of US combat, basic PACT ACT of 2022 elements and provisions, VA claims filing process, PACT team administrative processes, and specialty care administrative processes.
• Practices technical rules for VA eligibility and apply them while meeting objectives of Health Outcomes Military Exposures (HOME).
• Gathers basic data through questionnaires, worksheets, interviews, and surveys to use in research and to enter into EAS or VIRP registries; uses data from the registries in order to review eligibility of VA healthcare and to successfully manage clinic scheduling and patient flow. Additionally, draws data from the registries, analyze the data, and presents data to the supervisor, VISN Lead Coordinator, or higher authority based on the project worked.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Duties include, but are not limited to:

• initiating and carrying out a variety of administrative and technical duties in support of community care referral management
• providing administrative coordination of patient care, appointments, and logistical factors associated with direct patient care, inpatient and outpatient, related to the coordination of care between the VAMC and outside facilities, both VA and non-VA
• typing, filing, data entry, scheduling appointments and tests
• ensuring transfer of medical records from and to the VAMC and other facilities
• ordering office supplies and necessary forms
• scheduling patients' appointments and/or consults
• tracking patients' appointment status in the community and maintaining spreadsheets to validate data tracking
• making follow-up (post-care) calls on a daily basis
• completing electronic forms for cost estimate/payment of community medical care by the VA
• verifying and updating demographics and insurance information
• researching and maintaining an updated database of community medical services to assist Veterans with locating medical care in the community
• assisting with processing all emergent and non- emergent consults for medical care in the community
• contributing in team huddles and team meetings to manage and plan patient care
• setting priorities and deadlines
• adjusting the flow and sequencing of the work to meet team and patient needs
• reinforcing the plan of care and self- help solutions and entering appropriate information into the electronic record
• monitoring pre- appointment requirements to assure readiness for patient visit/procedure (e.g. X-ray, lab work)
• participating and providing input in problem-solving on operational issues or procedures in team meetings
• performing administrative follow-up actions; independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care
• educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider
• providing information and assistance and acting upon multifaceted administrative matters in the Veterans' and other stakeholders' interest

VA Careers - Lead Medical Support Assistant: https://youtube.com/embed/UJO_XH5uCLs

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Duties include, but are not limited to:

• Assigning coverage of all areas of responsibility; conducting ongoing reviews to ensure quality of work.
• Ensuring accurately and timely scheduling of appointments.
• Providing guidance to staff members to include changes in policies and procedures.
• Distributing and balancing workload.
• Creating and maintaining employee work schedules.
• Orienting and providing on-the-job training for new and current employees.
• Ensuring all training requirements are met.
• Organizing the work structure of his/her assigned areas.
• Conducting audits of adherence to scheduling processes and acting as liaison between administrative and clinical staff in order to resolve day to day conflicts.

VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Duties include, but are not limited to:

• Coordinates and works collaboratively with the referral coordination team, facility community care program, the Patient Aligned Care Teams (PACT) and Specialty Care clinicians, and other staff.
• Interprets and verifies provider orders in accordance with VHA national scheduling guidelines to schedule, cancel, re-schedule patient's appointments and/or consults.
• Enters no-show information; monitors the unable to schedule entries, prepares for clinic visits; monitors outpatient appointments for
  areas of responsibility; ensures action required encounters are printed to providers in order to obtain appropriate workload credit; verifying and updating demographics and insurance information.
• Processes all emergency and non-emergency transfers to other VA facilities or private hospitals.
• Performs basic eligibility, co-pays and preauthorization requirements for specific coverage.
• Performs assigned duties in a manner that promotes quality health care, outstanding customer service, and the maintenance of an environment committed to serving the veteran.
• Schedules appointments and manages worklists as outlined in VHA policy
• Collects data and enters accurately in Vista in the appropriate system to assure maximum third-party reimbursement and appropriate priority status.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Lead Medical Support Assistant provides a highly developed knowledge base and problem-solving capability within an interdisciplinary coordinated care delivery model. The Lead MSA is responsible for the coordination of Advanced MSA assignments and workflow found in an interdisciplinary unit.

Duties at this level include, but are not limited to:

• Assess daily workloads, assign work, and assure proper staffing coverage.
• Evaluate training records, and determine training needs of MSA's to provide support across interdisciplinary settings.
• Ensure accurate and timely scheduling of appointments.
• Provide guidance to staff members, to include changes in policies and procedures.
• Create and maintain employee work schedules.
• Act as a liaison among Advanced MSA staff, patients, and other interdisciplinary staff to resolve day-to-day conflicts.

Major Duties:

• Timekeeper for all of EMS
• Utilizing various information technology (IT) formats and computer applications,
• Planning and coordinating a variety of general office support services, such as requisition, purchase, storage, and maintenance of stock levels, installation, repair, maintenance and disposal of office equipment, preparation of UPS packages, completing media duplication requests, etc.
• Data collection and management
• Establishing and maintaining databases
• Assisting with preparation and presentations for meetings and functions,
• Supports Service functions in the execution of Fiscal Year End activities in financial management functions,
• Provide tracking information and assists management and program managers in the budget
• Scheduling ergonomics assessments and distributing the equipment.
• Purchasing equipment, maintaining contracts.
• Performing regional and local trend analysis and other related studies
• Other related tasks as assigned.

VA Healthcare System Serving Ohio, Indiana, and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major Duties:

• Timekeeper for all of EMS
• Utilizing various information technology (IT) formats and computer applications,
• Planning and coordinating a variety of general office support services, such as requisition, purchase, storage, and maintenance of stock levels, installation, repair, maintenance and disposal of office equipment, preparation of UPS packages, completing media duplication requests, etc.
• Data collection and management
• Establishing and maintaining databases
• Assisting with preparation and presentations for meetings and functions,
• Supports Service functions in the execution of Fiscal Year End activities in financial management functions,
• Provide tracking information and assists management and program managers in the budget
• Scheduling ergonomics assessments and distributing the equipment.
• Purchasing equipment, maintaining contracts.
• Performing regional and local trend analysis and other related studies
• Other related tasks as assigned.