Total 5 customer service job vacancies in Customer Service category in perak

Responsibilities:

• To coordinate customer's Qual and Engineering builds.
• Liaise with customers to acquire all information including technical aspects necessary for Qual builds.
• Act as a channel for customer's feedback and complaint.
• Develop new marketing strategy and plan to penetrate the market.
• Involve in audit functions to meet customer requirements
• Sustain existing customers in services and technical requirements

Requirements:

• Candidate must possess at least Bachelor's Degree in Engineering / Science Business Administration / Management or related discipline.
• Ability to work with all levels of employees.
• Independent and self-motivated with good communication and presentation skills.

Perks & Benefits

• Casual dress code
• Personal development opportunities
• Paid training and development
• Free parking space

職責：

• 協調客戶的品質和工程構建。
• 與客戶聯絡以獲取所有信息，包括品質建構所需的技術方面。
• 作為客戶反饋和投訴的管道。
• 制定新的行銷策略並計劃打入市場。
• 參與審核職能以滿足客戶要求
• 維持現有客戶的服務和技術要求

要求：

• 候選人必須至少擁有工程/科學、工商管理/管理或相關學科的學士學位。
• 能夠與各個層級的員工一起工作。
• 獨立且自我激勵，具有良好的溝通和表達能力。

津貼和福利

• 休閒著裝要求
• 個人發展機會
• 有薪培訓和發展
• 免費停車位

Roles Responsibilities:

Manage calls, live chat enquiries.

Key in all inquiries into system.

Simple daily activity report.

Data entry & data verification upon client's ad hoc project.

Requirements:

SPM holder (Fresh Grade are welcome).

At least 1 year of call centre experience. Call Centre Agent from retail background is preferred.

Good communication skill in English and Bahasa Malaysia.

Good attitude, interpersonal skill and customer service skill.

Willing to work on shift hours and has own transport to travel.

Must work on Saturday, Sunday and public holiday.

prefer can start work immediately

Contact : 017-2766177 (HR Department) for interview appointment or walk in interview

Perks & Benefits

• Nearby public transport
• Medical insurance

角色職責：

管理通話、即時聊天查詢。

將所有查詢鍵入系統。

簡單的每日活動報告。

根據客戶的臨時項目進行資料輸入和資料驗證。

要求：

SPM持有者（歡迎應屆生）。

至少 1 年呼叫中心經驗。有零售背景的呼叫中心代理者優先。

良好的英語和馬來語溝通能力。

良好的態度、人際溝通能力和客戶服務技巧。

願意輪班工作，並擁有自己的出行交通工具。

週六、週日和公共假期必須工作。

更願意立即開始工作

聯絡方式：017-2766177（人力資源部）預約面試或現場面試

津貼和福利

• 附近的公共交通
• 醫療保險

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