Role: Support Worker – Acre Lane Project
Salary: £30,859 per annum
Hours: 37.5 per week
Location: Brixton - London
Closing date: 26/05/2024
Interview date: 03/06/2024
Whatever your experience in homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
At Thames Reach we run projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We support vulnerable people to prevent them from becoming homeless. We help formerly homeless people get their lives back on track. We help people gain independence, through finding work, accessing training and engaging in volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 11,000 people.
Is our work rewarding? Yes, in every sense. We’ve been listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop and apply your skills while building a fulfilling career.
About this role…
Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs.
We are looking for a Support Worker to join the Acre Lane team.
At Thames Reach we welcome applications from people who are new to the sector but can readily demonstrate their transferable skills.
As a Support Worker, you will:
Support and encourage clients to become more independent
Maximise income and reduce arrears
Support our clients’ aims and help them to move on from the hostel
Ensure the environment is safe, healthy and reflective of our ethos
Be outcome focussed, fostering a culture of high performance and continual improvement on your and the team’s successes
To succeed as a Support Worker, you will be:
Organised and efficient in your work
Excellent at communicating and problem solving
Competent at using a computer and a range of software packages
Committed to developing your knowledge and skills
Responsive and flexible to the needs of the team and our clients
Have a commitment to supporting people to achieve the best outcomes as they work towards independence
We were listed in the top 100 UK Best Workplaces 2023. As part of a commitment to our employees we offer:
Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
Pension – we contribute 6.5% to your pension when you contribute 1.5%.
Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
Life assurance – four times your annual salary and critical illness cover.
Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve, and we value, respect and celebrate diversity. We welcome and encourage applicants from all backgrounds regardless of their history of homelessness, sex, race, disability, age, sexual orientation or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Gareth Bowen, Lead Manager at Gareth.bowen@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.