Total 21 Administrative / Clerical job vacancies in White City, Oregon

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION**

Duties include but may not be limited to the following:

Administrative Management:

• Provides for the overall administrative management of the Mental Health Service.
• Advises, plans, develops, implements, and evaluates administrative processes and programs such as contract management, funds management, clinic flow, clinic scheduling,
• staffing efficiency, labor mapping, access, strategic planning, and communication across the Service Line.
• Manages a variety of administrative functions, including the Service appointment calendar, distribution and dissemination of incoming mail, internal controls, records management, publication, and forms management.
• Ensures inquiries, correspondence, and actions are addressed in a timely fashion following established templates, suspense timelines, or other process as appropriate.
• Develops performance metrics and process measurement methods - collecting data from various sources; analyzing data; developing reports; and providing guidance to the Service Chief and other clinical staff.

• Analyzes resource needs and makes recommendations based on staffing needs, approval of individual expenditures for all non-recurring items; approving and preparing all requests for funding, etc.
• Performs analysis of budget requests by employing techniques such as cost-benefit analysis, program tradeoffs, and explorations of alternative methods of funding to ensure that program objectives are met.
• Coordinates equipment needs with internal and external staff, research specific equipment needs, how it will be used, obtains quotes, conducts market research, obtains, and justifies approvals, communicates with contracting and coordinates delivery and installation.
• Serves as the Contracting Officer Representative (COR) for medical service contracts needed for the provision of essential patient care within the Medical Center and CBOCs.

• Administers and oversees all aspects of personnel management within the Service.
• Provides advice on interpretation and application of a variety of human resources policies, practices, and procedures that affect the Mental Health Service Line.
• Directs recruitment and onboarding activities, research and input for market pay development and reviews, and other personnel administrative tasks.
• Reviews and maintains personnel action requests, awards, promotions, and supervisors' disciplinary action documentation.
• Maintains files and documents on all personnel actions, coordinating actions with appropriate staff or supervisor, monitoring current and projected personnel actions, and providing continuous status updates.

• Conducts data research and analysis on specific programs and incentives such as book ability, cost outliers, and contract management items.
• Performs review and analysis of productivity data, developing action plans that lead to improved performance and/or productivity and implementation of improved management controls.
• Develops short- and long-range plans to ensure programs and services support objectives and are synchronized with facility and VHA goals and requirements.
• Develops, conducts, or directs special studies to resolve problems that arise (or could potentially arise) related to new or altered program requirements or resources issues, providing the basis for planning, organizing, and controlling both day-to-day and long-term operations of the Service.

• Plans and directs the activities of subordinates and managing training and support needs to assure an appropriate work environment.
• Provides oversight of the day-to-day work completed by subordinates. Sets and prepares schedules for completion of work.
• Develops performance plans and evaluates the performance of direct reports.
• Provides administrative oversight and guidance (not supervision) over the performance of the clinical subordinates as the direct extension of the Mental Health Service Chief.
• Gives advice, counsel, and instruction to employees on both work and administrative matters.
• Hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
• Performs other related duties as assigned.

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Washington DC; Atlanta, GA; Boston, MA; New York City, NY; Dallas, TX; Philadelphia, PA; San Francisco, CA. For specific locations, please see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location.

Click here for Telework Position Information This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Major duties include but are not limited to:

• Leads and supervises a team of administrative support specialists, providing clear direction, setting performance expectations, and fostering a collaborative and high-performance work environment.
• Monitors progress toward goals, track key performance indicators (KPIs), and adjusts strategies and tactics as necessary to ensure alignment with organizational objectives.
• Oversees the planning, execution, and completion of projects and initiatives undertaken by the management analyst team.
• Monitors and manages the allocation of physical office space, meeting rooms, and workstations to optimize resource utilization. This involves allocating spaces based on staff requirements, job roles, and project needs.
• Develops and maintains process documentation, including standard operating procedures (SOPs) and process maps, to ensure clarity and consistency in operations.
• Develops and manages a comprehensive new employee orientation program tailored to the specific needs of the IT organization, ensuring alignment with organizational goals, culture, and regulatory requirements.
• Serves as the OCIO FOIA Specialist responsible for managing and overseeing all aspects of FOIA requests and compliance within the organization.
• Collaborates with Asset and Configuration Management Division to assist in the facilitation of laptops and cell phones according to organizational needs. Responsible for overseeing all aspects of supply purchasing, inventory management, and control procedures.
• Develops and manages team's budget, ensuring prudent allocation of funds to support team operations, training, and initiatives. Monitors expenditures, analyze budget variances, and make informed decisions to optimize resource utilization and cost-efficiency.
• Communicates regularly with OCIO management concerning safety and workplace injuries.
• Develops and communicates a clear vision for the team's role in achieving the organization's mission, and creates actionable plans to accomplish these objectives.
• Collaborates with IT leadership to create a culture of innovation and encourage employees to proactively identify and report process improvement opportunities.
• Collaborates with upper management and stakeholders to define the team's objectives, priorities, and strategic goals within the larger organizational context.

This announcement is for one vacancy within our criminal division.

If selected for this position, you will serve as a Litigation Support Specialistresponsible for performing technical work to support the litigation needs of the United States Attorney's Office. Typical work assignments will include:

• Consults with litigation team members (e.g., attorneys, investigators, legal support staff) to understand case needs and technical requirements. Develops a plan for processing electronic files consistent with those requirements.
• Operates software or equipment to present exhibits during civil or criminal legal proceedings
• Uses software applications to extract electronic case materials from storage devices or download electronic case materials from secure file transfer sites. Routes and stores electronic case materials in compliance with office policies and procedures. Ensures proper security is maintained over case and litigation support project materials, in accordance with office policies and procedures.
• Generates basic electronic discovery productions (e.g., Bates-numbered images with redactions and searchable text) that comply with production specifications and deadlines, including productions from document review databases. Performs quality control on electronic discovery productions and addresses any identified issues.
• Uses software applications to edit audio and video files consistent with litigation team requirements.
• Answers litigation team questions as they arise. Explains technical issues and processes in manner comprehensible to litigation team members.

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Washington DC; Atlanta, GA; Boston, MA; New York City, NY; Dallas, TX; Philadelphia, PA; San Francisco, CA. For specific locations, please see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location.

Click here for Telework Position Information This is not a remote work position. The selectee will report to an assigned DOL office location on a regular basis and is eligible for participation in telework as determined by management in accordance with DOL policy.

Major duties include but are not limited to:

• Leads and supervises a team of administrative support specialists, providing clear direction, setting performance expectations, and fostering a collaborative and high-performance work environment.
• Monitors progress toward goals, track key performance indicators (KPIs), and adjusts strategies and tactics as necessary to ensure alignment with organizational objectives.
• Oversees the planning, execution, and completion of projects and initiatives undertaken by the management analyst team.
• Monitors and manages the allocation of physical office space, meeting rooms, and workstations to optimize resource utilization. This involves allocating spaces based on staff requirements, job roles, and project needs.
• Develops and maintains process documentation, including standard operating procedures (SOPs) and process maps, to ensure clarity and consistency in operations.
• Develops and manages a comprehensive new employee orientation program tailored to the specific needs of the IT organization, ensuring alignment with organizational goals, culture, and regulatory requirements.
• Serves as the OCIO FOIA Specialist responsible for managing and overseeing all aspects of FOIA requests and compliance within the organization.
• Collaborates with Asset and Configuration Management Division to assist in the facilitation of laptops and cell phones according to organizational needs. Responsible for overseeing all aspects of supply purchasing, inventory management, and control procedures.
• Develops and manages team's budget, ensuring prudent allocation of funds to support team operations, training, and initiatives. Monitors expenditures, analyze budget variances, and make informed decisions to optimize resource utilization and cost-efficiency.
• Communicates regularly with OCIO management concerning safety and workplace injuries.
• Develops and communicates a clear vision for the team's role in achieving the organization's mission, and creates actionable plans to accomplish these objectives.
• Collaborates with IT leadership to create a culture of innovation and encourage employees to proactively identify and report process improvement opportunities.
• Collaborates with upper management and stakeholders to define the team's objectives, priorities, and strategic goals within the larger organizational context.

The Mental Health Service provides a wide array of complex specialty care programs, including Primary Care Mental Health Integration (PCMHI), Mental Health Clinic (MHC), Mental Health Intensive Case Management (MHICM), Psychosocial Rehabilitation & Recovery Centers (PRRC), PTSD Clinical Team (PCT), Substance Abuse Residential Rehabilitation Treatment Program (SARRTP), Substance Treatment Outpatient Program (STOP), Suicide Prevention, Intimate Partner Violence Assistance Program (IPV), Acute MH Inpatient Unit, as well as the associated training programs.

Administrative Management:

• Provide for the overall administrative management of the Mental Health Service.
• Responsible for advising, planning, developing, implementing, and evaluating administrative processes and programs such as contract management, funds management, clinic flow, clinic scheduling, staffing efficiency, labor mapping, access, strategic planning, and communication across the Service Line.
• Monitor administrative performance and suspense actions.
• Develop performance metrics and process measurement methods - collecting data from various sources; analyzing data; developing reports; and providing guidance to the Service Chief and other clinical staff.
• Identify the linkage in complex systems and diverse processes in order to obtain efficiencies that improve quality of care while balancing improvement of operational performance and conservation of resources.
• Review documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate in order to maintain suspense controls on actions such as project milestones, progress reports, funding accomplishments, and compliance strategies.
• Maintain continuous liaison and communication with staff to ensure assigned actions are handled within prescribed time limits and that responses conform to procedural and substantive requirements.

• Administer and oversees all aspects of personnel management within the Service.
• Provide advice on interpretation and application of a variety of human resources policies, practices, and procedures that affect the Mental Health Service Line.
• Direct recruitment and onboarding activities, research and input for market pay development and reviews, and other personnel administrative tasks.
• Review and maintain personnel action requests, awards, promotions, and supervisors' disciplinary action documentation.
• Maintain files and documents on all personnel actions, coordinating actions with appropriate staff or supervisor, monitoring current and projected personnel actions, and providing continuous status updates.
• Review related reports and analyzes trends to identify deficiencies or discrepancies and recommends plans to improve efficiency of processing actions and solutions to eliminate recurrence of unfavorable conditions.

• Creates and implements new methods for coordinating the administrative work of a complex organization with centralized and decentralized organizational offices requiring complicated administrative controls to accomplish the work of the organization.
• Based on knowledge of administrative practices, implements procedures designed to improve administrative effectiveness.
• Oversees the administrative activities to ensure accuracy for procedural compliance and that all required tasks are being performed correctly.
• Oversees the state training program and employee development.
• Incumbent interprets established and pertinent regulations and organizational policies, management principles, administrative rules, and staffing guidelines.
• Develops and maintains computer spreadsheets, databases, and other software to monitor NRCS operations.
• Monitors resource allocations and makes recommendation based on funding. Provides analysis of historic and current allocation and spending trends.
• Reviews and recommends changes to operational procedures and provides technical assistance to employees throughout the organization.

Selectee(s) will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Washington, DC; Boston, MA; New York, NY; Philadelphia, PA; Atlanta, GA; Chicago, IL; Kansas City, MO; Dallas, TX; San Francisco, CA; Seattle WA. For specific locations, see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, salary will be set in accordance with the selectee's assigned duty location.

Major duties for this position include, but are not limited to:

• Communicate and track key performance metrics across departments.
• Apply statistics and data modeling to gain actionable business insights and boost customer productivity and revenue.
• Analyze business requirements and processes and makes recommendations to senior leadership for implementation.
• Create and maintain design and requirements documents to identify the development needs for streamlining and improving agency operations.
• Serve as expert consultant and advisor to Chief Technology Officer (CTO)/Deputy CTO regarding the application of DOL, scientific and statistical standards to data evaluation and analysis in the development of high-priority analyses and actionable metrics.
• Establish, implement and employ predictive modeling and advanced statistical analysis processes to facilitate business decision-making for senior leadership.
• Build strong relationships with key OCIO customer organizations and user communities.
• Coordinate with all staff elements and contractors responsible for IT support and delivery to ensure activities align with OCIO's strategic plan and departmental objectives.
• Formulate and defends an IT budget and ensures maximum efficiency and cost-effectiveness in the use of IT resources.
• Plan and assign work based on priorities and prepares schedules for completion of work.
• Develop performance standards and evaluates work performance.
• Advise, counsel and instruct employees on both work and administrative matters.
• Provide active leadership in the equal employment opportunity (EEO) program.
• Provide direction and support in day-to-day operations of OCIO project management initiatives.
• Perform other duties as assigned.

Selectee(s) will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Washington, DC; Boston, MA; New York, NY; Philadelphia, PA; Atlanta, GA; Chicago, IL; Kansas City, MO; Dallas, TX; San Francisco, CA; Seattle WA. For specific locations, see: DOL offices. Advertised salary reflects the pay range for the above locations. Upon selection, salary will be set in accordance with the selectee's assigned duty location.

Major duties for this position include, but are not limited to:

• Communicate and track key performance metrics across departments.
• Apply statistics and data modeling to gain actionable business insights and boost customer productivity and revenue.
• Analyze business requirements and processes and makes recommendations to senior leadership for implementation.
• Create and maintain design and requirements documents to identify the development needs for streamlining and improving agency operations.
• Serve as expert consultant and advisor to Chief Technology Officer (CTO)/Deputy CTO regarding the application of DOL, scientific and statistical standards to data evaluation and analysis in the development of high-priority analyses and actionable metrics.
• Establish, implement and employ predictive modeling and advanced statistical analysis processes to facilitate business decision-making for senior leadership.
• Build strong relationships with key OCIO customer organizations and user communities.
• Coordinate with all staff elements and contractors responsible for IT support and delivery to ensure activities align with OCIO's strategic plan and departmental objectives.
• Formulate and defends an IT budget and ensures maximum efficiency and cost-effectiveness in the use of IT resources.
• Plan and assign work based on priorities and prepares schedules for completion of work.
• Develop performance standards and evaluates work performance.
• Advise, counsel and instruct employees on both work and administrative matters.
• Provide active leadership in the equal employment opportunity (EEO) program.
• Provide direction and support in day-to-day operations of OCIO project management initiatives.
• Perform other duties as assigned.

Handles routine inquiries from both staff and inmates, providing technical assistance and answering questions regarding the general nature of correctional programs.

Receives visitors to the office, determines the nature of the requests and directs them to the appropriate staff or personally provides the information desired when routine or procedural matters of the office are involved.

Reviews correspondence prepared for the supervisor and other staff.

Assists the Unit Manager and staff members in the procedural aspects of expediting the work of this office.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.

WHAT IS THE HEADQUARTERS (HQ) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Chief Operations Officer, FIELD OPS - WESTERN AREA

This position is in the Internal Revenue Service University (IRSU). The mission of the IRS University is to equip the workforce with skills development and career advancement opportunities to meet identified business needs.

The following are the duties of this position at the full working level.

• Represents the SCR in contacts with other IRS executives/officials, representatives of other agencies, and officials from the private sector regarding cross-functional or building/geographic area-wide administrative support matters and initiatives. Provides key linkage/coordination between customers and providers in ensuring cross-functional support activities and initiatives are carried out. Serves as the primary liaison with service providers requiring information about activities impacting multiple functions within a single location.
• Serves as the SCR's principal 'problem solver' for identifying, analyzing, and resolving building/geographic area-wide or multi-functional problems and complex issues. Develops new or 'cutting edge' solutions/courses of action that ensure all related issues are identified and effectively integrated across functional lines as appropriate. Ensures that the appropriate senior leadership/managers or other service providers are alerted of any emerging issues, systemic problems, developing trends, etc. As necessary, coordinates with service providers to implement solutions/courses of action.
• Assumes a leadership role in coordinating building/geographic area-wide or cross-functional administrative activities and initiatives. Continually studies, analyzes, and anticipates building/geographic area-wide program activities, initiatives, and/or requirements. As needed, coordinates the development of action plans and schedules for initiating multiple cross-functional projects, including projected personnel, equipment, and/or budget requirements. Establishes criteria for measuring degree of project achievement and customer satisfaction.
• Ensures plans are consistent with Service goals and policies while meeting customer needs and expectations. Provides briefings and prepares comprehensive reports to keep the SCR, other executives/managers, and NTEU (National Treasury Employees' Union) officials apprised of all facets relative to cross-functional program initiatives and projects.
• Develops and implements strategies for creating effective partnering with NTEU representatives. Creates unique methods and approaches for establishing and maintaining positive work relationships in order to foster trust and cooperation. On behalf of the SCR, serves as the initial key focal point in addressing/developing remedies to extremely significant building/geographic area-wide or cross-functional administrative support issues/disputes/concerns between management and labor.

• Leads departmental deployment of security systems technologies for a variety of administrative, financial, technical and security applications; and provides authoritative input on all matters pertaining to security services.
• Develops policies, plans, and procedures to ensure the continued reliability, security and accessibility of systems, network, and data infrastructure.
• Ensures critical mission systems are in compliance and consistent with the Department's IT Security Program and enhance interoperability and integration for business applications and IT infrastructure.
• Evaluates the impact of new cybersecurity guidance on current programs and recommends changes to existing policies and processes to ensure compliance and responsiveness.
• Provides expert advice, counsel, and instruction to senior management on cybersecurity issues and conducts decision-type briefings, as required, to perform missions and achieve goals and objectives.
• This position may require on call duties on a 24x7x365 basis and may be required to work weekends, nights and/or holidays on a rotational basis or as the need/workload dictates.

Major duties include but is not limited:

• Develop and execute all business operations and administrative functions within the BHSL and its diverse programs.
• Provide support, guidance, and training to leadership as well as front-line staff on administrative issues.
• Develop, implement, maintain, apply, and continuously improve infrastructure (processes, policies, tools, etc.) for effectively managing administrative operations within the service.
• Responsible for monitoring the Service's performance on business and administrative functions regarding quality, efficiency, effectiveness, and patient satisfaction; to identify opportunities for improvement; and to design and carry out improvement initiatives when opportunities are identified.
• Develops, gathers, collates, manages, analyzes, interprets data regarding the Service's operations.
• Conducts robust business analyses of proposed courses of action (feasibility studies, business case analyses, make/buy analyses, risk assessments, etc.) and uses these to inform business decisions and to advocate for resources.
• Primary point of contact and technical subject matter expert on VA performance measures for which the Service has primary responsibility.
• Developing and interpreting guidance on Behavioral Health business operations.
• Manages quality assurance and compliance initiatives for the Service and its programs.
• Provides administrative expertise and support to program coordinators in their duty to maintain compliance with accreditation standards established by the Joint Commission, the Commission on the Accreditation of Rehabilitation Facilities (CARF), and other relevant regulating bodies.
• Directs administrative projects and develop tools or reports through delegation of subordinate administrative staff.
• Monitors quality controls and data validation on products produced from Behavioral Operations Department staff.
• Sets workload goals and timelines for completion.
• Uses technical expertise and advanced informatics experience to train and assist staff overcome administrative challenges.
• Independently develops, plans and carries out the projects through delegation to subordinate administrative staff and selects the approaches and methods to be used in solving problems according to a broad understanding of the BHSL objectives, priorities and deadlines.
• Manage the Service's multi-million-dollar budget, monitoring expenses, tracking budget execution functions, analyzing, and forecasting funding requirements, identifying cost saving opportunities, preparing budget proposals, and advocating for needed resources.
• Provides ACOSBH and program coordinators with continuous appraisal of the utilization and status of fund control points assigned to their programs.
• Serves as an Approving Official for Government Purchase Card acquisitions.
• Monitors contract performance and serves as the primary Contract Officer (COR) for the service.
• Responsible for planning and organizing the administrative work of the assigned section, estimating costs, coordinating with staff and line management personnel, conducting all phases of the work and resolving problems independently in accordance with applicable precedents and his/her independent assessments of the needs of the Service Line and sections/departments.
• Responsible for managing service-level resources and providing oversight of the management of program-level resources by program managers and coordinators.
• Manages the Service's physical resources, including equipment, vehicles, and physical space assigned to the Service.
• Studies and conveys to leaders within the Service, facility, and VISN, the administrative impact of proposed changes to policies, strategic goals, and other initiatives.

• Makes requests, monitors and tracks departmental supplies, and chemical amenities of the hotel.
• Prepares monthly reports, inventory of items, accruals, and expenses of the department.
• Provision of admin work including but not limited to updating bulletin boards, coordinating departmental activities, filing of documents and managing department. schedules