Total 6 Senior Executive level Administrative / Clerical job vacancies in 1 Tower Lane, Suite 2850, Oakbrook Terrace, IL 60181

MATERNITY COVER

Previous people management and warehouse admin experience essential.

Reporting into the Stock and Admin Manager you will ensure that the day to day functions of the administration department are completed, in support of the operation.

Rotating shifts:

Week 1 - Sunday, 4am to 12pm, then Monday to Thursday, 6am to 2pm

Week 2 - Monday to Thursday, 2pm to 10pm, then Friday, 10am to 6pm

You will assist the administration department through daily pinch points, cover sickness/holidays as required, manage time sheets for each shift, authorising holidays allowing adequate cover to maintain performance, monitor and investigate Customer Service queries.

Participate in stock take set up and compliance and liaise with the Transport Team Managers with regards to supporting them with operations clerks.

Control the efficiency of order capture processes ensuring late picks are handled in a timely manner.

Ensure that store invoices are released as per agreed timescales.

Supervise and manage your direct reports.

Develop your direct reports, holding annual appraisals and dealing with disciplinary/grievance matters as they arise in line with agreed policies.

Oversee and manage the health and safety operations ensuring that the workplace is a safe environment to work in.

GCSE Maths and English-grade C or above.

Previous administrative experience as well as experience of Warehouse Management Systems.

PC Literate (particularly Excel)

Ability to work as part of a team, ability to analyse verbal and numerical data, working on own initiative and under pressure.

Good time management and communication skills.

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Senior Network Administrator – System Processes, Methods and Tool Support

Position Summary

Ottawa, ON (On site)

Thales Canada Defense and Security, in partnership with MODIS and KWESST, has recently been awarded a contract to support, sustain, operate, and evolve the Information Technology Information Technology Infrastructure and Engineering Environments used by Department of National Defence (DND) DIRECTORATE LAND COMMAND SYSTEMS PROGRAM MANAGEMENT SOFTWARE ENGINEERING FACILITY team. More specifically, supporting the Software Engineering Facility Local Areas Network (DSEF) LAN, manage and support activities related to DLSCPM test environments including various unclassified and classified test lab environments, and at various service levels; and support any additional communities of interest and technical environments as required.

In support of this program, the Network Administrator will be responsible for administering one or more computer networks that employ a broad variety of hardware, software, applications, operating systems and environments. This role is also responsible for monitoring and managing network performance and availability, including but not limited to troubleshooting and resolving network connectivity and performance issues.

Key Areas of Responsibility

As a Network Administrator, you will be responsible for the following:

• Managing the configuration of the network(s);
• Maintaining network hygiene;
• Monitoring and managing network security, including but not limited to firewalls, access control lists, antivirus tools and intrusion detection systems;
• Installing, configuring, patching and upgrading processing, storage, networking, end-user and peripheral equipment, including but not limited to virtualization technologies;
• Installing, configuring, patching and upgrading network software, including but not limited to enterprise antivirus or diagnostic programs;
• Installing, configuring, patching and upgrading server-side core software, including but not limited to WindowsServer, SQL Server, Microsoft Active Directory, Microsoft Exchange and Microsoft SharePoint;
• Implementing and maintaining backup and restoration systems for mission-critical network servers;
• Regulating user access to devices, services and files; 
• Providing end-user support;
• Provides oversight and direction to a team of employees in accordance with policies and procedures;
• Leads employees to meet the organization and customer’s expectations for productivity, quality, continuous improvement, and goal accomplishment; and
• Performing any other related work as required.

Minimum Qualifications

Experience:

• Minimum of 5 years of demonstrated experience as a Network Administrator on Military Command and Control systems
• Minimum of 1 year of demonstrated experience in the preparation of technical concept documents, system specifications, and technical proposals in the field of Information Technology / Information management or engineering.
• Minimum of 2 years of demonstrated experience in participating in multidisciplinary teams in the development and support of IT tactical systems or multi-site Enterprise Networks. Leading teams in the development of network systems, frameworks or strategies.
• Previous experience with leading teams in the development of network systems, frameworks or strategies.

Knowledge, Skills, & Abilities:

Technical:

• Planning, installing, managing and implementing network architectures; 
• Windows 2003 Server or higher system administration; 
• Managing TCP/IP, Network file system, and name servers; 
• Microsoft Exchange Server administration;
• SQL Server Administration;
• SMS Server Administration;
• Preparing and implementing network policies and procedures; 
• Managing network personnel and Networking security; 
• Managing Internet services (e.g. web servers, ftp servers, etc);
• Gateway, bridge and router management; and
• Management and security of systems connected to the Internet.  

Behavioral:

• Previous experience in creating and managing high performing teams
• Excellent communication skills, both written and verbal
• Proven problem solving and analytic skills with a track record of successful outcomes

• Recognized for ability to engage stakeholders at all levels of the organisation and externally with customers.
• Strong business acumen and ability to identify and address issues within a complex business environment
• Capable of developing strong relationships across the business through excellent customer service

Education:

• Proof of STEM diploma (2 year minimum) in networking, software, computer, systems, electrical, or a suitable engineering or technical field required to support Land C4ISR.

Special Position Requirements

This position is primarily based in a customer location or will require regular travel to and from one or more customer sites to perform the essential functions of the position.

• 45 Sacré-Coeur Boulevard, Gatineau, QC;
• 105 Hotel-de-Ville Street, Gatineau,QC;
• 615 Booth, Ottawa, ON; and
• 1920 Research Private, Ottawa, ON.

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.

Why Join Us?

Say HI and learn more about working at Thales click here.

(https://youtu.be/9aMF4NMhEJo)

#hybrid

#LI-TA1

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown!  Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Personal Lines Account Executive to join our growing team in Maitland, Florida.

Who We Are:  Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.  Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.  We think of ourselves as a team, so we have teammates---not employees.  We prioritize health, family, and business---in that order.  We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.  Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

Who We Are Looking For:  We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.  Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.  We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks.  We are driven to set goals high and aim even higher.

General Responsibilities:

• Rate and prepare quotations as required.

• Mail Binders and ID cards to insureds.

• Mail or fax application to company and suspend for receipt of policy.

• Handle client telephone and mail requests for information, endorsements, cancellations and other services as required.

• Request endorsements as required.

• Manage and retain existing book of business and pursue new opportunities for the book, where appropriate, including a specific plan for growth.

• Spend approximately 50-60% of the time outside with customers and new business opportunities.

• Present proposal to customer, ensuring appropriate team members and resources are represented/attend.

• Assist with accounts receivable control.

• Document all conversations with insured and/or other interested parties.

• Complete policy rewrites when necessary.

• Have knowledge and abide by the underwriting guidelines and binding authority guidelines of each company.

• Maintain and update the AMS/TAM database timely and accurately.

• Review, renewal list of policies expiring in the prescribed time frames to determine appropriate actions.

• Inform company and client of errors in policies or endorsements

• Maintain knowledge of current legal and social conditions that may impact adequacy of policy coverage and limits.

• Review Exposure Checklist with Producer and request changes as necessary.

• Attend client meetings with the producer when necessary.

• Maintain current state license.

• Attend appropriate classes and seminars.

• Sit for examinations as required.

• Setup and maintain agency files as required.

• Ensure that actions protect the agency from claims of liability for errors or omissions and that all tasks are professionally preformed

Required Qualifications:

• 2-20 required with Account Manager Experience.

• Knowledge of customer service functions such as rating, marketing, claims handling and coverage information.

• Strong commitment to service for the agency’s clients. 

• Effective written and verbal communication skills.

• Effective and efficient use of computer and related equipment.

• Industry designations are promoted and funded by the agency.

• This position required routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

What we offer:    

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Discretionary Time Off (DTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

• Tuition Reimbursement and Student Loan Repayment Assistance

• Mental Health Resources

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Personal Lines Account Executive is responsible for direct sales as well as providing service to the agency’s clients on their personal insurance program, including marketing/remarketing of new accounts in accordance with Brown & Brown procedures and quality control standards. The placement and management of new and renewal business is expected to be conducted through prompt and courteous service while maintaining a strong emphasis on retention and growth. Additionally, they are responsible for the administrative supervision of the Personal Lines Service Team, working closely with the Account Managers and Account Technicians on day-to-day workflow.

Essential Duties and Responsibilities:

• Manage and retain an existing book of business and pursue new opportunities for the book where appropriate.
• Work closely with Personal Lines Producers for presentations, proposals, processing, quoting, and client communications.
• Provide direct customer support and product advisement.
• Prepare customer renewal and new business strategy, including proposals and presentations.
• Develop a full understanding of the regulations governing Personal Lines insurance in the state of Washington.
• Review accounts handled for adequate coverage and identify opportunities to cross-sell and round out coverage.
• Issue appropriate documentation as needed including binders, auto insurance ID cards, etc., in collaboration with the Personal Lines Service Team.
• Develop and oversee customer service plans for each client and know their individual needs.
• Compose or assist in the composition of highly technical or sensitive correspondence.
• Translate highly technical information for the client’s understanding.
• Complete applications and prepare proposals for new and renewal business proposals/offerings.
• Contact clients and/or underwriters to obtain additional information or answer questions.
• Resolve policy and coverage-related concerns for clients, insurance carriers, and Producers.
• Check policy coverage and endorsements for accuracy.
• Courteously communicate negative actions to the client, while offering a solution to remedy the situation.
• Bind or place coverage with acceptable carriers, adhering to the appropriate carrier's binding authority.
• Maintain accurate and timely documentation of communication pertaining to the client’s insurance program.
• Review accounts handled for adequate coverage, as well as educate, cross-sell, and up-sell coverage.
• Recommend changes to insured for enhanced protection, ensuring Profit Center standards are met.
• Process change requests and other coverage research issues in collaboration with the Personal Lines Service Team
• Respond to all FRQs received within 5 days of receipt and process any changes requested within 30 days of receipt.

RELEVANT SKILLS:

• Ability to read and interpret technical and other complex documents.
• Excellent interpersonal communication skills
• Consistent dependability / availability; excellent attendance record
• Highly organized, with the ability to report the status of items on an immediate basis.
• Excellent work habits - detail-oriented, works accurately, follows specific instructions.

EDUCATION AND EXPERIENCE REQUIRED:

• Current State Insurance License and appropriate Non-Resident Licenses
• Three or more years of agency experience managing the service of a High Net Worth personal lines book of business.
• Working knowledge of MS Office – Word, Excel, Outlook
• Experience with Agency Management System preferred.
• Working knowledge of Carrier websites preferred.
• This position requires routine or periodic travel which may require the teammate to drive their personally owned vehicle or a rental vehicle.  Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

Compensation:

• $75,000-$80,000 DOE

#LI-JE1

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Sales Executive to join our Personal Lines team in Carpinteria, California!

*No insurance experience is required!*

WHAT YOU'LL DO:

• Promote the growth of B&B through the sale of new accounts

• Develop and pursue cross-selling opportunities in concert with Senior Customer Account Managers

• Build, expand, and solidify relationships with the customer at all levels within the company and lead appropriate resources to address the customer’s needs, including risk and the identification and resolutions of underwriting or policy issues

• Obtain prospects and actively pursue and create interest by making calls, writing letters, or through personal visits

• Maintain and actively work a database of active prospects by identifying business needs and proposing company products and services

• Monitor the level of customer service and assist with claim issues as needed

• Handle and resolve customer complaints and problems

• Encourage and coordinate teamwork and communication among those who service customers

• Set regularly scheduled meetings on a frequency that is appropriate for each customer

• Assist the Customer Account Managers with the collection of receivables

• Maintain good relations with carrier personnel

• Keep current on marketplace changes and inform customers as necessary

• Become significantly involved and develop expertise in Personal Lines by networking and participating in professional development activities

• Other duties or special projects may be assigned

WHAT YOU'LL NEED:

• Bachelor’s Degree (BA/BS) in the field of business or financial related field is preferred with one (1) to three (3) years of related insurance experience; other combination of work and/or education will be considered

• Basic understanding of insurance and business terminology is preferred

• Strong, consistent, and assertive communication skills

• Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication and respond accordingly

• Highly self-confident and able to rebound from the rejection

• Fluent with Microsoft Windows, Office 365, Word, and Excel

• AMS360 experience or skills to learn software program at an accelerated ability

• Must have excellent customer service and interpersonal skills

• Maintain a high level of confidentiality

• Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position

WHAT WE OFFER:

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Discretionary time off

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

Target Pay: $70K - $100K annually

Compensation is dependent upon your skills, education, qualifications, and professional experience.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Major Purpose: Under the supervision of the Operations Leader, will perform duties requiring a high degree of technical expertise.  This position requires the ability to work autonomously in performing duties requiring extensive knowledge and understanding of the insurance field.  This position is characterized by the exercise of discretion and independent judgment in organizing, scheduling and performing the work generated by the portion of the book of business you have been assigned to.  Responsible for day-to-day direction of Account Administrators.

Essential Duties and Functions

1. Quoting and Sales of High Net Worth and Ultra High Net Worth accounts

2. Proficient Knowledge and understanding of the HNW and UHNW  Client needs and exposures

3. Onsite client visits

4. Work and meet with the members of the client’s team:

• CPA’s
• Wealth Advisors
• Trust Attorneys
• Real Estate and Mortgage Brokers
• Family Office Representatives
• Art Advisors
• Jewelry Advisors

5. Prepare  Stewardship Reports

6. Prepare and Lead Renewal Meetings

7. Make coverage recommendations as indicated

8. Continued and extensive knowledge of all unique exposures of the HNW and UHNW client:

• Aviation
• Yacht
• Equine
• Farm
• EPLI
• Risk Management 

9. Provides guidance regarding the operation and workflow of support unit in accordance with Brown & Brown policies and procedures

10. Makes decisions on technical problems encountered by account administrators; assists in training and provides support to new account administrators

11. Performs all clerical duties related to coverage including processing of endorsements; checks policies and endorsements for agreement with initial application or request; invoices agency bill renewals, endorsements, and policies

12. Sets up client files; performs required file maintenance; maintains various suspense systems and conducts follow-ups when appropriate, including premium follow-up in accordance with Brown & Brown standard procedures

13. Contacts client by phone, or written correspondence; screens incoming correspondence and acts on it as required

14. Informs Operations Manager of unusual activity on any accounts, handles routine incoming calls; answers questions regarding client coverage and limits for Claims Department

15. Markets new and/or renewal business, compares quotes and conducts rate comparisons and makes recommendations regarding placement of business; Contacts client by phone, or written correspondence; screens incoming correspondence and acts on it as required

16. Performs client service calls on accounts

17. Provides training to new producers

18. Any other job related duties as may be assigned.

 

Competencies:

1. Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.

2. Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.

3. Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.

4. Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.

5. Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. 

6. Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

7. Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

8. Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required

1. 2 years experience with High Net Worth accounts

2. High School Diploma

3. Proficient with MS Office Suite

4. Exceptional telephone demeanor

5. Active P&C License

Preferred

1. Bachelor’s

2. 5 years’ experience in a similar position

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.