Total 74 administrative clerical job vacancies in Administrative / Clerical category in bristol city centre bristol bs1 6dz

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION**

Duties include but may not be limited to the following:

Administrative Management:

• Provides for the overall administrative management of the Mental Health Service.
• Advises, plans, develops, implements, and evaluates administrative processes and programs such as contract management, funds management, clinic flow, clinic scheduling,
• staffing efficiency, labor mapping, access, strategic planning, and communication across the Service Line.
• Manages a variety of administrative functions, including the Service appointment calendar, distribution and dissemination of incoming mail, internal controls, records management, publication, and forms management.
• Ensures inquiries, correspondence, and actions are addressed in a timely fashion following established templates, suspense timelines, or other process as appropriate.
• Develops performance metrics and process measurement methods - collecting data from various sources; analyzing data; developing reports; and providing guidance to the Service Chief and other clinical staff.

• Analyzes resource needs and makes recommendations based on staffing needs, approval of individual expenditures for all non-recurring items; approving and preparing all requests for funding, etc.
• Performs analysis of budget requests by employing techniques such as cost-benefit analysis, program tradeoffs, and explorations of alternative methods of funding to ensure that program objectives are met.
• Coordinates equipment needs with internal and external staff, research specific equipment needs, how it will be used, obtains quotes, conducts market research, obtains, and justifies approvals, communicates with contracting and coordinates delivery and installation.
• Serves as the Contracting Officer Representative (COR) for medical service contracts needed for the provision of essential patient care within the Medical Center and CBOCs.

• Administers and oversees all aspects of personnel management within the Service.
• Provides advice on interpretation and application of a variety of human resources policies, practices, and procedures that affect the Mental Health Service Line.
• Directs recruitment and onboarding activities, research and input for market pay development and reviews, and other personnel administrative tasks.
• Reviews and maintains personnel action requests, awards, promotions, and supervisors' disciplinary action documentation.
• Maintains files and documents on all personnel actions, coordinating actions with appropriate staff or supervisor, monitoring current and projected personnel actions, and providing continuous status updates.

• Conducts data research and analysis on specific programs and incentives such as book ability, cost outliers, and contract management items.
• Performs review and analysis of productivity data, developing action plans that lead to improved performance and/or productivity and implementation of improved management controls.
• Develops short- and long-range plans to ensure programs and services support objectives and are synchronized with facility and VHA goals and requirements.
• Develops, conducts, or directs special studies to resolve problems that arise (or could potentially arise) related to new or altered program requirements or resources issues, providing the basis for planning, organizing, and controlling both day-to-day and long-term operations of the Service.

• Plans and directs the activities of subordinates and managing training and support needs to assure an appropriate work environment.
• Provides oversight of the day-to-day work completed by subordinates. Sets and prepares schedules for completion of work.
• Develops performance plans and evaluates the performance of direct reports.
• Provides administrative oversight and guidance (not supervision) over the performance of the clinical subordinates as the direct extension of the Mental Health Service Chief.
• Gives advice, counsel, and instruction to employees on both work and administrative matters.
• Hears and resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to a higher-level supervisor or manager.
• Performs other related duties as assigned.

The Mental Health Service provides a wide array of complex specialty care programs, including Primary Care Mental Health Integration (PCMHI), Mental Health Clinic (MHC), Mental Health Intensive Case Management (MHICM), Psychosocial Rehabilitation & Recovery Centers (PRRC), PTSD Clinical Team (PCT), Substance Abuse Residential Rehabilitation Treatment Program (SARRTP), Substance Treatment Outpatient Program (STOP), Suicide Prevention, Intimate Partner Violence Assistance Program (IPV), Acute MH Inpatient Unit, as well as the associated training programs.

Administrative Management:

• Provide for the overall administrative management of the Mental Health Service.
• Responsible for advising, planning, developing, implementing, and evaluating administrative processes and programs such as contract management, funds management, clinic flow, clinic scheduling, staffing efficiency, labor mapping, access, strategic planning, and communication across the Service Line.
• Monitor administrative performance and suspense actions.
• Develop performance metrics and process measurement methods - collecting data from various sources; analyzing data; developing reports; and providing guidance to the Service Chief and other clinical staff.
• Identify the linkage in complex systems and diverse processes in order to obtain efficiencies that improve quality of care while balancing improvement of operational performance and conservation of resources.
• Review documents, reports, and/or applications for omissions and inconsistencies, and ensures data entry is complete and accurate in order to maintain suspense controls on actions such as project milestones, progress reports, funding accomplishments, and compliance strategies.
• Maintain continuous liaison and communication with staff to ensure assigned actions are handled within prescribed time limits and that responses conform to procedural and substantive requirements.

• Administer and oversees all aspects of personnel management within the Service.
• Provide advice on interpretation and application of a variety of human resources policies, practices, and procedures that affect the Mental Health Service Line.
• Direct recruitment and onboarding activities, research and input for market pay development and reviews, and other personnel administrative tasks.
• Review and maintain personnel action requests, awards, promotions, and supervisors' disciplinary action documentation.
• Maintain files and documents on all personnel actions, coordinating actions with appropriate staff or supervisor, monitoring current and projected personnel actions, and providing continuous status updates.
• Review related reports and analyzes trends to identify deficiencies or discrepancies and recommends plans to improve efficiency of processing actions and solutions to eliminate recurrence of unfavorable conditions.

Major duties include but is not limited:

• Develop and execute all business operations and administrative functions within the BHSL and its diverse programs.
• Provide support, guidance, and training to leadership as well as front-line staff on administrative issues.
• Develop, implement, maintain, apply, and continuously improve infrastructure (processes, policies, tools, etc.) for effectively managing administrative operations within the service.
• Responsible for monitoring the Service's performance on business and administrative functions regarding quality, efficiency, effectiveness, and patient satisfaction; to identify opportunities for improvement; and to design and carry out improvement initiatives when opportunities are identified.
• Develops, gathers, collates, manages, analyzes, interprets data regarding the Service's operations.
• Conducts robust business analyses of proposed courses of action (feasibility studies, business case analyses, make/buy analyses, risk assessments, etc.) and uses these to inform business decisions and to advocate for resources.
• Primary point of contact and technical subject matter expert on VA performance measures for which the Service has primary responsibility.
• Developing and interpreting guidance on Behavioral Health business operations.
• Manages quality assurance and compliance initiatives for the Service and its programs.
• Provides administrative expertise and support to program coordinators in their duty to maintain compliance with accreditation standards established by the Joint Commission, the Commission on the Accreditation of Rehabilitation Facilities (CARF), and other relevant regulating bodies.
• Directs administrative projects and develop tools or reports through delegation of subordinate administrative staff.
• Monitors quality controls and data validation on products produced from Behavioral Operations Department staff.
• Sets workload goals and timelines for completion.
• Uses technical expertise and advanced informatics experience to train and assist staff overcome administrative challenges.
• Independently develops, plans and carries out the projects through delegation to subordinate administrative staff and selects the approaches and methods to be used in solving problems according to a broad understanding of the BHSL objectives, priorities and deadlines.
• Manage the Service's multi-million-dollar budget, monitoring expenses, tracking budget execution functions, analyzing, and forecasting funding requirements, identifying cost saving opportunities, preparing budget proposals, and advocating for needed resources.
• Provides ACOSBH and program coordinators with continuous appraisal of the utilization and status of fund control points assigned to their programs.
• Serves as an Approving Official for Government Purchase Card acquisitions.
• Monitors contract performance and serves as the primary Contract Officer (COR) for the service.
• Responsible for planning and organizing the administrative work of the assigned section, estimating costs, coordinating with staff and line management personnel, conducting all phases of the work and resolving problems independently in accordance with applicable precedents and his/her independent assessments of the needs of the Service Line and sections/departments.
• Responsible for managing service-level resources and providing oversight of the management of program-level resources by program managers and coordinators.
• Manages the Service's physical resources, including equipment, vehicles, and physical space assigned to the Service.
• Studies and conveys to leaders within the Service, facility, and VISN, the administrative impact of proposed changes to policies, strategic goals, and other initiatives.

• Responsibilities listed are at the full performance level.
• Advise management officials on a full range of administrative management functions and the effective utilization of financial, logistical, and workforce resources.
• Oversee a program that consists of a variety of administrative functions to provide applicable support to the unit.
• Establish internal procedures to ensure adequate control in terms of deadlines, progress reports, and directives in support of the unit’s operations.
• Plan, develop, and execute administrative functions to support and meet unit needs.
• Explore solutions to problems and recommend action based on the results of studies to resolve impacts on the administrative operations of the unit.
• Analyze and advise on the implications of proposed management decisions and the administrative aspects to consider in decision making.
• Perform supervision of subordinate positions within the administrative program area.
• Foster an inclusive, respectful, and harassment-free work environment.

Major duties include but is not limited:

Administrative Management

• Manages the overall leadership and direction of the Facilities Management Service (FMS) administrative section.
• Serves as the principal advisor on all administrative management matters associated with the service programs and operations, including collaborative efforts with other clinical and nonclinical services.
• Supervises one GS-0503-06 Budget Technician; one GS-0303-05, Program Support Assistant; one WG-5703-06 Motor Vehicle Operator, and one GS-0303-06 Administrative Support Assistant.
• Use extensive knowledge and skill in carrying out administrative functions for a full range of functional areas such as human resources, purchasing, supply and property management, records management, financial management and budget, administrative laws, policies, regulations, and precedents applicable to the administration of local, regional, and national programs.
• Compiles statistical data and performs analyses as required by the Chief, other services, and SORCC management such as shop statistical work order data to track trends and spikes, trend overtime, customer satisfaction, turn ins and other items.
• Prepares analyses such as high-level briefs and point papers to executive management including annual management brief and executive reviews.

• Oversees FMS fiscal activities. Reviews the annual budget submission and justification prepared by the Budget Technician and makes recommendations to the Chief. Responsible as the Approving Official for the IFCAP budget control system in FMS.
• Develops, establishes, and oversees methods to forecast annual budget/costs (approximately $2.5 million), and implements cost effectiveness and efficiency in all activities, to arrive at lower expenditures and resulting in improved budget estimates.
• Provides advice to management and program personnel on FMS finance issues.
• Manages budget formulation and execution for a changing budget of administrative expenses, analyzes budget calls, reviewing guidelines and instructions and then debriefs, educates, and oversees the administrative staff on any changes or information required.
• Justifies requests for reprogramming as necessary; oversees and reviews financial reports and resolves discrepancies with the appropriate accounting office and assures that all expenditures are properly authorized and documented.
• Prepares studies and reports to ensure cost effectiveness and maintains a close liaison with Fiscal Service resolving any fiscal problems.

• Provides FMS management with assistance in projecting staffing needs through data collection and initial analysis, the execution of their personnel responsibilities (classification, employee relations, performance requirements, upward mobility, recruitment coordination and documentation requests, and processing training requests).
• Responsible for ensuring that all VA OIG, Joint Commission, and CARF standards are met and appropriately incorporated into FMS policy and procedure.
• Develops file manager routines to provide meaningful data for use by station management in evaluating the utilization of their space.

• Supervises four employees in FMS providing technical and administrative supervision to a unit of GS-6, GS-5 and WG-06 employees.
• Ensures that his/her employees conduct themselves in a manner that is compliant with the standards of the Facilities Management Service and the VA.
• Oversee daily, weekly, monthly, and project-by project as necessary to ensure highest possible efficiency of performance. Incumbent shall establish and plan work priorities and deadlines relying on traditional schedules and methods creating new schedules and methods when necessary to achieve applicable goals.
• Oversees the entire Fleet management program at VA SORCC which is approximately 66 vehicles and is a mix of VA-owned and GSA-leased vehicles.
• Gives advice, counsel, and instruction to employees on both work and administrative matters.
• Resolves minor complaints from employees; refers group grievances and more serious unresolved complaints to higher level supervisor or manager effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.
• Carries out Equal Employment Opportunity policies and program activities.
• Assures safety and housekeeping practices are observed; and maintains work reports and records.
• Approves, plans, and establishes overall leave schedules, and provides recommendations for promotion or reassignment of subordinates.

This role provides administrative support for various tasks, such as basic scheduling, travel arrangements, expense reporting, invoicing, purchase orders, and general assistance to one or more managers within a group, office, or business unit. Familiar with a variety of the field's concepts, practices, and procedures. Works under moderate supervision. This role requires the skills and ability to partner with leaders on confidential matters and communicate effectively and appropriately with internal resources, clients (where applicable), and other parties in a global and virtual working environment.

• Provide support in general administrative tasks such as but not limited to filing, encoding, maintaining, and sorting files and documents.
• Managing shared mailboxes including but not limited to email correspondence and basic scheduling.
• Prepares, generates, and maintains reports, spreadsheets, presentations, and other necessary documents as required, in response to and in anticipation of the department’s needs.
• Prepare, review, submit, and track expense reports for reimbursements.
• Enter, track, coordinate, and process departmental invoices for payment.
• Updates and secures Salesforce data to ensure accuracy, completeness, and usability for business operations.
• Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
• Reroute documents to other approvers when necessary.
• Conduct online research or other types of research for onshore partners..
• Answering customer inquiries, maintaining client records, performing research on financial products such as stock investment, and providing administrative support to the stakeholders as needed.
• Preparing and/or monitoring compliance and/or correspondence requirements
• Processing Certificate of Insurance and ensuring correctness of data. (COI)
• Process travel bookings such as air, land, hotel, and other necessary bookings suitable to stakeholders' needs.
• Virtual coordination with suppliers and vendors.
• Maintain the SOP/DTP of current processes and assist with documentation updates as required.
• Maintain confidentiality and a high level of professionalism in all interactions and when handling sensitive information.
• Relies on experience and judgment to plan and accomplish more complicated goals. Completes tasks independently and receives guidance on new assignments or atypical matters.
• Perform and accomplish the responsibilities listed above with moderate guidance of Team Lead.

This role provides administrative support for various tasks, such as preparation of reports, charts, and other presentation materials, inventory of office supplies, timekeeping duties and maintenance of files, databases and archives of relevant records to one or more managers in a department or group in an organization. This role works under general guidance and supervision.

• Provide support in general administrative tasks such as but not limited to filing, encoding, maintaining, and sorting files and documents.
• Prepares, generate, and maintain reports, spreadsheets, presentations, and other necessary documents as required, in response to and in anticipation of department’s needs.
• Prepares, reviews, submits, and tracks Stakeholder’s expense reports for reimbursements
• Enters, tracks and processes departmental invoices for payment.
• Processes timesheet approval, submission and Oracle Time Adjustments (OTA) (including approvals, transfers and cost center changes) for employees.
• Maintains and organizes documents in Sharepoint and Teams databases for stakeholders, including tasks such as saving, organizing, and creating folders for efficient document repository management.
• Process and submit ServiceNow IT ticketing.
• Process and purchase orders for office supplies, including IT hardware and software services. Conduct online research or other types of research for onshore partners.
• Reroute documents to other approvers when necessary.
• Perform other related functions, projects and duties as assigned.
• Maintain confidentiality and a high level of professionalism in all interactions and when handling sensitive information.
• Receives guidance and training on well-structured assignments relying on instructions and established procedures and may be relied on to solve routine problems/issues.
• Perform and accomplish the responsibilities listed above under the general guidance and supervision of an SME or Team

• Managing a staff of 110 employees ranging from GS-5 to GS-13 within a contact center environment. Evaluates performance of subordinate supervisors and direct reports.
• Supervising the department level management services for the administration of accounts receivable programs.
• Interpreting and applying Federal Debt Collection laws and requirements. Reviews and interprets agency rules and regulations, laws and information received from other sources.
• Developing compassionate approach to the collection of overpayments.
• Responding promptly and courteously to inquiries from a variety of sources.
• Setting effective, efficient, and economical direction of debt collection operations measured through productivity, cost control, and customer satisfaction.
• Setting long/short term objectives to carry out the mission and goals.
• Leading Contact Center operations including: Quality Management, Workforce Management, Knowledge Management, telephony, training, technology reports, analytics, communications and customer feedback.
• Setting realistic performance targets for the division to achieve and supports staff in developing and implement plans to achieve.
• Employing a human capital strategy that supports mission accomplishment while maintaining alignment with human capital policies related to recruitment, training, leadership development, performance management, and diversity objectives.
• Identifying and correcting systematic concerns, resource issues, process breakdowns, and performance improvement opportunities ensuring effective internal controls are set to mitigate fraud, waste, and abuse within contact center and overall organization.
• Leading cost-effectiveness studies in operating/administrative programs, including organization structures, workload assessments and staffing models.
• Leading DMC telephony system capability and enhancements initiatives.
• Actively assists and supports DMC leadership in the completion of organizational goals and center-wide priorities and initiatives. Provides clear expectations and guidance on strategic initiatives and goals to supervisors, and employees within assigned teams.
• Performing other duties as assigned.

• Principle advisor to the Superintendent and park Management Team on all administrative, financial and business matters.
• Administer a variety of support programs, including budget and finance, commercial services, property, information technology, and agreements.
• Interpret and implement service policies and practices, makes changes and improvements in the park policies, and resolves significant management problems.
• Initiate, develop and direct short-and-long term financial plans, long term funding and staffing levels.
• Actively participates in and supports the local decision-making process affecting park operations, long and short-range planning, human and financial resources management.
• Interpret and implement service policies and practices, makes changes and improvements in the park policies, and resolves significant management problems.
• Plan, direct, coordinate, and provide executive leadership for the park management program.