About Us
Join our dynamic team! We are always on the lookout for talented individuals to join our growing team.
We are dedicated to building and scaling high-impact educational experiences. Our mission is to enhance the quality of education through innovative learning solutions.
We aim to be a leading force in the education industry by revolutionising traditional teaching methods and creating a significant impact in the coming years.
Who We’re Looking For
Are you an organized, energetic individual with a passion for the education industry? As an Administrative Assistant, you will ensure the smooth operation of our tuition centre by providing administrative support to our staff and students. You will play a crucial role in maintaining our high standards of service and creating a welcoming environment for our community.
Key Outcomes
- Efficiently manage daily administrative tasks and office operations.
- Deliver exceptional customer service to students, parents, and staff.
- Support the academic team with scheduling, documentation, and communication.
What You’ll Be Doing
Administrative Support:
- Manage student registrations, maintain accurate records, and ensure all administrative documentation is up-to-date.
- Coordinate and schedule classes, meetings, and events to optimise resource use and streamline operations.
- Prepare and distribute materials for lessons and meetings to support teachers and enhance the learning experience.
- Assist with billing, invoicing, and financial record-keeping to ensure accuracy and compliance.
Customer Service:
- Handle inquiries from parents and students via phone, email, and in person with professionalism and a positive attitude.
- Provide exceptional support and guidance to students and parents, addressing their needs and concerns effectively.
Sales and Enrolment:
- Drive growth by managing sales and enrolment processes, reaching enrolment targets, and enhancing our student base.
- Assist in creating and implementing promotional strategies to attract new students and retain current ones.
Feedback and Complaint Management:
- Manage feedback and complaints from students and parents, resolving issues promptly and professionally to ensure high satisfaction levels.
- Implement feedback to improve services and administrative processes, contributing to overall centre efficiency.
Operational Efficiency:
- Maintain a clean, organized, and welcoming reception area to create a positive first impression for students and visitors.
- Support teachers with administrative tasks and classroom preparation, ensuring a smooth and effective teaching environment.
- Collaborate with the team to continuously refine and improve administrative processes and operational workflows.
Why Join Us?
- Be part of a fun, energetic, and supportive team.
- Enjoy a competitive salary with KPI-performance bonuses and opportunities for career growth.
- Work in a vibrant, people-centric environment where your contributions matter.
- Participate in continuous professional development and training sessions.
- Make a meaningful impact on the lives of students and their families.
Important Notes:
- We are seeking applicants who are committed to long-term career development within the education sector.
- Candidates should be prepared to adhere to the specified working hours and demonstrate a commitment to their role.
- The role involves travelling to various outlets according to the roster schedule.
If you are an experienced administrative professional eager to make a meaningful impact and grow with a respected institution, we invite you to submit your updated resume. We look forward to the opportunity to discuss how you can contribute to our team!
- Diploma in Business Administration or a related field.
- At least 2 years of experience in an administrative role, preferably in an educational setting.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Proficiency in Microsoft Office and other relevant software.
- Ability to multitask and work efficiently in a fast-paced environment.
- Positive attitude and a commitment to providing high-quality service.
- Passion for helping people and engaging with diverse individuals.
