Total 30 job vacancies by AccorHotel

• Makes requests, monitors and tracks departmental supplies, and chemical amenities of the hotel.
• Prepares monthly reports, inventory of items, accruals, and expenses of the department.
• Provision of admin work including but not limited to updating bulletin boards, coordinating departmental activities, filing of documents and managing department. schedules

Tax officer

• Daily reconcile the VAT output, Special Tax from Opera system vs Summary VAT generating from hotel Income

• Daily reconcile the VAT output from opera vs E invoice system to ensure they are balance.

• Ensure the daily VAT output invoice must be issue correctly by front office agent and other cashier outlets

• Monthly prepare the report of the VAT output, Input Declaration, Special Tax declaration, WHT, PIT and Import export tax declaration

• Reconcile the VAT, WHT, Special Tax, PIT and other kind of tax vs monthly payment to Tax authority to ensure fulfill obligation of company.

• Work with E Invoice vendor to ensure the deadline for HSM digital signature, contract, maintenance, and invoice integration in accordance with the changes of the new tax circular and decree

Administrator

• Receiving document transit from Finance and other departments

• Assist Financial Controller in renew maintenance and service contracts

• Arrange the Working roster for financial department

• File all balance sheet, journal vouchers, salary by monthly,

• File all admin financial documents such as contracts, CO, CQ, Guarantee documents…

Essential Duties and Responsibilities – (Key Activities of the role)

Administrative and coordination

• Update and maintain Executive Chef’s calendar, remind him/her regarding meetings and appointments scheduled

• Answer calls according to hotel standards

• Ensure that all correspondences, faxes, messages, emails are responded in a timely manner/disseminated accordingly

• Provide secretarial support such as drafting correspondences including those of confidential nature and minutes-taking for departmental meetings

• Prepare and distribute letters, reports and memos in an efficient manner

• Manage daily Banquet Event Orders and distribute to all relevant departments

• Handle and maintain all administration relating to new and existing culinary colleagues movement in the department, including casual labour

• Report and collate the accident reports and Workplace Safety checklist according to the Health & Safety policy

• Plan and administer the department duty roster and maintain the department medical leave records for submission to Talent & Culture Department

• Ensure proper requisition and control of office & kitchen supplies; follow up on delivery of materials

• Assist culinary colleagues in expense claims and reimbursement

Other Responsibilities

• Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features

• Be well versed in hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

• Performs duties in a timely and efficient manner in accordance with the Hotel policies and procedure.

• Maintains professional business confidentiality.

• Sees to proper handling, usage and maintenance of office equipment and supplies; maintains cleanliness of the F&B Office.

• Types memorandums, letters, faxes, reports and other correspondence including those of confidential nature for Superior and his assistants.

• Maintains proper records all memos and letters; Organizes and files documents in a systematic manner i.e. according to departments.

• Takes and transcribes minutes of departmental meetings.

• Answers and places telephone calls for superiors; arranges appointments for superior and reminds him of it.

• Opens reads and sorts incoming mail for the department; dispatches and records outgoing mail.

• Maintains adequate stock of office supplies; controls all stationary supplies for the department

• Daily administrative work. Controls stock, consumption, orders stationary, printed material, and office supplies. Distributes and circulates memos, letters, and other written communication. Assist the departments to complete the monthly attendance records
• Establishes and maintains effective employee and inter-departmental working relationships.
• Handles or forwards inquiries from clients, suppliers, competitors and other members of the local community.
• Arranges internal/external appointments for F&B Manager/Director.
• Establishes and maintains internal and external departmental working relationships. 
• Assists in cultivating a positive culture surrounding the guest feedback platform and any online channels relating to restaurants, bars and events.
• Providing operational support when necessary and during busy period under the instruction of Food and Beverage Manager/Director.
• To be well verse and lead the admin works, translations, MEMO drafting, meeting minutes follow up, proper filling of records in F&B Service.
• Assists in monitoring and driving product & service excellence from guests’ feedback, audit checks (EVALPACK+ Brand Standard) and mystery shopping.
• Prepares necessary presentations tools such as power point slides, graphs, charts etc.
• Collaborate and coordinate with restaurants during the festive periods and managing the Festive Desk.
• Formatting of menus for the restaurants under the guidelines of Pullman standard under marketing team.
• Update the operations manual (SOPs) for filling record.
• Creating new articles in FutureLog for further purchase processes.
• Understands and keeps track of Hub OS tickets within Food and Beverage Service.
• Creates monthly training plans under the guidance of the F&B Manager/Director.
• Coordinating the daily F&B logbook in conjunction of all F&B section heads.

Tax officer

• Daily reconcile the VAT output, Special Tax from Opera system vs Summary VAT generating from hotel Income

• Daily reconcile the VAT output from opera vs E invoice system to ensure they are balance.

• Ensure the daily VAT output invoice must be issue correctly by front office agent and other cashier outlets

• Monthly prepare the report of the VAT output, Input Declaration, Special Tax declaration, WHT, PIT and Import export tax declaration

• Reconcile the VAT, WHT, Special Tax, PIT and other kind of tax vs monthly payment to Tax authority to ensure fulfill obligation of company.

• Work with E Invoice vendor to ensure the deadline for HSM digital signature, contract, maintenance, and invoice integration in accordance with the changes of the new tax circular and decree

Administrator

• Receiving document transit from Finance and other departments

• Assist Financial Controller in renew maintenance and service contracts

• Arrange the Working roster for financial department

• File all balance sheet, journal vouchers, salary by monthly,

• File all admin financial documents such as contracts, CO, CQ, Guarantee documents…

As an Accounts Receivable Clerk, you will play a vital role in managing the reconciliation of payments, invoicing and credit control of our hotel. You will ensure accurate billing, maintain financial records, and provide outstanding support to our team. Your attention to detail and commitment to accuracy will help us maintain our high standards of financial integrity.

Your key responsibilities will include:

• Processing accounts receivable transactions, including billing and invoicing.
• Reconciling customer accounts and ensuring timely collections.
• Maintaining accurate financial records and documentation.
• Assisting with the preparation of financial reports and statements.
• Responding to customer inquiries regarding billing and payment issues.
• Collaborating with other departments to ensure smooth financial operations.

You will be well-organised, detail-oriented, and possess strong communication skills, contributing to a positive work environment and exceptional service for our guests.

• Assist the Chief Engineer and/or Maintenance Officer to issue Work Orders / HotSOS to Duty Engineers and Technicians.
• To compile all hardcopies of Daily Activities, Meter Readings and Maintenance Report and transfer in engineering e-folder.
• Preparation and submission of Monthly Maintenance and Utilities Report.
• Check the work load and efficiency of various sections.
• To monitor and update Maintenance Schedule for both in-house Engineering Team and outsource Contractors on daily basis.
• Ensure Duty Personnel and Vendors carry out the Room Preventive Maintenance (RPM) and the Periodic Plant Maintenance (PPM) works according to the scheme and schedule.
• Filing of Vendor’s Service Reports, Invoices and other documents.
• To assist Chief Engineer and/or Maintenance Officer on Licensing and Maintenance Contracts expiry and renewal.

• Excellent knowledge of word processing.
• Responsible for the preparation of office correspondence using appropriate format, as set by the company, regarding fonts, logos, etc.
• Receives, opens, and sorts all incoming business mail and arranges for the mailing of outgoing office mail for the GM and EAM/HM.
• Handles all office correspondence and information with discretion and confidentiality.
• Maintaining and updating a conventional office filing system which provides for easy access to data requests.
• To maintain an electronic filing system on his/her assigned PC’s hard disc.
• To keep meeting minutes when required.
• Answering, screening and transferring phone calls for the GM.
• Schedules appointments for the GM and keeps him informed and updated.
• Receives screens and welcomes office visitors in a courteous, professional manner, maintaining standards of hospitality established by the company.
• Sees to the proper handling, use and maintenance of office equipment and supplies.
• Coordinates for cleanliness and maintenance of the Executive Office area.
• Maintains an orderly and organised space.
• Acts as liaison and coordinator between the GM’s and EAM/HM’s offices and other departments and department heads.
• Maintains a professional and friendly relationship and approach with his/her counterpart in the owning company and Accor Regional Offices.
• Handles and arranges travelling issues for the GM and other HOD’s when necessary.
• Collects necessary information for the planning and preparation of the HOD’s roster/schedule.
• In coordination with the GM, plans and prepares the MOD’s monthly roster/schedule and keeps the GM updated on changes and corrections.
• Collects necessary information in order to establish a weekly attendance forecast of the Executive Committee members and Department Heads for the GM’s overview and keeps the GM updated on changes.
• Receives information from the EAM/HM, Director of Rooms, FOM, AFOM in order to prepare the GM’s welcome letter for all hotel VIP’s.
• Ensures proper distribution of information from the GM’s office to all concerned and vice versa.
• Keeps the GM informed on routine matters relevant to the operation of the hotel.
• During the GM’s absence, he/she prepares a daily summary of major happenings in order to update the GM upon arrival, or upon request.
• Ensures correct flow of information by becoming familiar with the organizational chart and company hierarchy.

Primary Responsibilities

• Reports directly to the Director of Operations ibis & ibis Styles Hotels India & General Manager ibis New Delhi Aerocity. 
• To assist and responsible for administrative and general assignments from the General Manager and of the department.
• To ensure efficiency of the administration of the department.
• To cooperate with other departments in order to ensure the smooth operation and the management of the hotel.
• Ensure that the day-to-day administrative needs of the department are fulfilled.
• Perform the duties within the framework defined by the norms of the Company and within the Hotel’s internal regulations.
• Keep confidential information Confidential.
• Responsible for rendering secretarial for the General Manager as required.
• To prepare respective schedules and reports that will be internally
• Distributed or submitted to Accor Head Office laid down by the General Manager.
• To take down and transcribe the minutes of meetings such as Executive Morning Briefing and dictation from General Manager, etc.
• To prepare correspondence such as fax, letter, memo, complimentary voucher, etc as assigned with a coding system for tracking.
• To open and dispatch mail that relates to the department.
• To maintain office supplies stock.
• To keep herself acquainted with the General Manager’s activities in order to assist in discerning priorities.
• Input data into computer system as required.
• To arrange appointments for the General Manager, reminds him of appointments and meetings.
• To handle incoming/ outgoing telephone calls and faxes.
• To handle all contact listings such as Owner contacts, Accor contacts, Hotel contacts and other supplier companies, etc. 
• To create self-appearance both on the telephone and in person with an excellent image of the hotel.

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings
• Screen/handle telephone calls, appointments, mails and emails and take action accordingly
• Take minutes at the Executive Committee Meeting
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Prepare and manage correspondences with internal and external parties for General Manager’s signature

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings

• Screen/handle telephone calls, appointments, mails and emails and take action accordingly

• Take minutes at the Executive Committee Meeting
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager

• Prepare and manage correspondences with internal and external parties for General Manager’s signature

• Attend to requests from divisional, corporate or owners offices and facilitate it accordingly

• Attend to residents/patrons’ special requests or complaints that are directed to the General Manager
• Co-ordinate travel arrangements in a highly efficient manner and prepare detailed travel file accordingly

You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team on your various projects.

We have an opportunity for an experienced process driven, detailed Administrator that is fluent across Microsoft Suite.   Purchase Plus, Sidekick & Opera Cloud exposure &/or understanding would be advantageous.  This role is perfect for someone wanting to gain exposure to the dynamic hotel engineering operations for a 6 month fixed term, with the potential for extension.

Duties will include, but are not limited to:

• Email correspondence
• Handling of invoices, purchase orders & reconciliations.
• Communication with internal stakeholders, such as our Hotel Manager, leadership team & contractors  
• Follow up & update compliance requirements
• Extraction of data for reporting  

OVERVIEW OF DUTIES

To handle all administration and ensure the smooth running of the department under the supervision of the Director of Sales.

MAIN RESPONSIBILITIES

Customer relations

• Ensures that team organization remains flexible and ready to meet customer needs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.

Professional Techniques / Production

• The Sales Administration performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Director of Sales.
• Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
• Ensure that stationery item stock is accounted for and well maintained.
• Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
• Handle all typing work required. Take minutes of meetings.
• Assist in the dispatch and collection of correspondence in the hotel.
• Ensure the cleanliness of the office.
• Handle all incoming telephone calls and take messages.
• Prepare and send out facsimile messages.
• Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaways etc.
• Is familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), facsimile and office telephone switchboard system, and all necessary computer software programs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
• Keeps well-informed about the product (lodging, catering, and other facilities)

Team management and cross-departmental responsibilities

• Works in collaboration with the other departments

Reporting to the General Manager you will be responsible for providing high-level secretarial & administrative support to the General Manager and executive office administration. This role requires works with minimum supervision and handles confidential matters professionally.

 What you will be doing:

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Maintain systematic up-to-date filing and tracing systems
• Maintain and update ‘Manager-On-Duty’ schedule
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Maintain a high level of professionalism and project a positive image of the organization

• Provide general administrative support to the F&B Department
• Provide general clerical and project based administrative support
• Assist with preparation of department reports and presentations
• Co-ordination with Procurement and vendors on store supplies and placing orders where necessary
• Ensure that the department’s processes are in line with company requirements
• Any other duties as may reasonably be requested by the management team
• Other analysis and follow-up as required by the F&B Department.