About us

About the role

As a Customer Specialist, you provide customers with exceptional shopping experiences. You can empower self-expression by creating authentic connections with customers and helping them discover products they love. Together with the store team, you will support an inclusive store environment where customers feel welcome on their shopping journey. If you love fashion and want to work for a brand that emphasizes empowering customers and associates in its community, Lane Bryant is the place for you.

The impact you can have

In this role, you will have the opportunity to:

• Welcome customers and engage with them to understand their needs and support their shopping experiences.

• Share your knowledge of our products and services with customers to outfit and inspire them.

• Uphold brand merchandising and visual standards for a clean, neat, well-presented store.

• Promote in-store events and company programs that support the brand.

• Contribute to the store's success by maintaining the highest brand and execution standards.

• Support an inclusive and welcoming store environment for customers and associates.

You'll bring to the role

• Prior retail experience or customer-focused experience

• Passion for styling and love of working with people

• Flexible availability – including evenings, weekends, and holidays

• Ability to read, write, and communicate in English

• Proficient with technology, including an ability to operate store systems accurately
   

Benefits

• Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, Lane Bryant, and LOFT (in-store and online)

• Support for your individual development plus opportunity for growth within our family of brands

• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is based on employment type, role, and location.

Location:

Position Type:

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

Note to Applicants:  Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law. 

Must be able to start on April 8th, 2024

Must live within the State of Michigan for Virtual work requirements.

On-site work may be requested if employee performance needs attention, internet issues or power outages that may occur.

6 Weeks of virtual training (2-3 days on-site for equipment education and a meet/greet in Grand Rapids, MI)

Attendance during training is required

Pay $18.50

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

GENERAL SUMMARY:

Primarily responsible for delivery of infusion medications, supplies, and equipment to patients in their homes; picking and packing of supplies and equipment; receiving orders from vendors and putting stock away; pick-up of equipment when patients discontinue service; and cleaning, testing, and restocking of equipment.

ESSENTIAL DUTIES:

• At all times, responsible for participation within the department to meet objectives of the department.
• At all times, responsible for expectations related to: Behavior and performance as outlined in the department’s mission; Individual and departmental objectives for Quality, Customer Satisfaction, Growth, and Financial Success; Utilization of effective patient communication skills to incorporate specific age, cultural, or developmental needs. Interacts in a respectful manner, considerate of age and physical abilities (e.g., sight and hearing). Provides assistance to individuals in a manner that takes into account their special needs and age-related needs.
• Delivery of clean equipment to patients with brief explanation on proper usage; includes scheduling, routing, and phoning clients.
• Pick-up, sanitary cleaning, testing, and adjusting of returned equipment.
• Receiving merchandise from warehouse and vendors, assembling new equipment, stocking, and picking and packing of patient supplies.
• Completing vehicle maintenance checklists and cleaning as required.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

STANDARD REQUIREMENTS:

• Supports the Mission, Value and Vision of Corewell Health (CH). Demonstrates personal commitment through active involvement in the performance improvement process.
• Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers. Promotes positive public relations with patients/residents, family members, guests, and others.
• Supports and adheres to all Corewell Health’s customer service, service excellence, and performance standards. Supports and participates with all required compliance standards that may be department specific and/or identified by the organizations including in-service training, acceptable attendance, uniform and dress code.
• Adheres to HIPAA requirements and maintains confidentiality of all data, including patient/resident, employee and operations information.
• Supports and participates in a collaborative team-oriented environment – cooperates and works together with all co-workers, plans and completes job duties, uses appropriate communications in sensitive and emotional situations and follows up as appropriate regarding reported complaints, problems and concerns.
• Supports, cooperates with and demonstrates safe work practices and attitudes, follows safety rules – including universal precautions - reports and prevents/corrects unsafe conditions and behaviors, and participates in organizational and departmental safety programs.
• Completes all required compliance standards that may be department specific and/or identified by the organization.
• Maintains current licensure, registration and/or certification, as applicable, at all times.

STANDARD QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education / Training:

• High school diploma or equivalent required.

Work Experience:

• None required.

Certification, Licensure, Registration:

• Valid chauffeurs license and clean driving record required.

Other Qualifications:

• Good communication and customer service skills.
• Ability to communicate with older adults.
• Knowledge of medical terminology preferred.

WORKING CONDITIONS:

Physical Effort:

• Strength: May require incumbent to frequently perform physical activities requiring ability to push/pull objects of up to 50 pounds, constantly lift objects up 10 pounds; occasionally lift objects up to 35 pounds.
• Manual Dexterity: Manual Dexterity-position requires incumbent to constantly perform simple motor skills such as standing or walking and manipulative skills such as writing; occasionally perform simple and moderately difficult manipulative skills such as typing.
• Coordination: Position requires incumbent to constantly perform gross body coordination such as walking and stooping. Constantly performing tasks, which require eye-hand coordination such as keyboard skills; and constantly performing tasks, which require arm-hand steadiness such as calibration of equipment and IV admixture.
• Mobility: Position requires incumbent to constantly perform mobility skills such as walking and standing; frequently perform stooping along with performing manual dexterity and coordination functions.
• Visual Discrimination: position requires incumbent to frequently see objects closely as in reading or discriminate colors between different product packages.
• Hearing: Position requires incumbent to constantly hear normal sounds with some background noise.
• Concentration: position requires incumbent to be able to concentrate on minimal or moderate details with frequent amounts of interruptions; occasional concentration on fine detail with little to constant interruption.
• Attention Span: Position requires incumbent to attend to task/functions constantly for periods up to 60 minutes in length and to frequently attend to task/functions for periods exceeding 60 minutes in length.
• Conceptualization: position requires incumbent to constantly be able to understand and relate to specific ideas, concepts, and theories multiply generated and simultaneously discussed.
• Memory: position requires incumbent to constantly remember task/assignment given to self and other over both short and long periods of time.

Work Environment:

Position requires incumbent to be exposed to a variety of substances within the department such as constant exposure to dust and electromagnetic radiation as in VDT’s; occasional exposure to hazardous waste materials, toxins, chemicals, loud or unpleasant noises, or high humidity or wetness; seldom potential exposure to bodily injuries, such as needle sticks.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Hybrid Role

• Customer service, sales, customer issue resolution- 75%
• Basic vehicle service tasks, Oil, tires, fluids- 25%
• Store operations, opening/closing, inventory, displays- as needed basis

Growth and career development role

• May assist Manager or act as Manager-On-Duty in certain circumstances or to support development
• Will learn all aspects of store operations and flex between front/back shop tasks

• High School Diploma or equivalent
• Valid automobile driver's license
• Customer service and career growth mindset
• Ability to complete required store education courses and modules required for this position
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

Preferred Qualifications

• 2 year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
• Previous consumer retail sales experience
• Previous automotive experience a plus
• Previous management/supervisory experience a plus

Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

The responsibilities and duties of this role include, but are not limited to: 

Manages Overall Automobile Service Operations (~30% of time) 

• Manages all automotive service functions by overseeing continuous flow production through the proper implementation of the Integrated Store Operating System.
• Manages parts inventory and outside purchases, including assisting in maintaining stock inventory levels to minimize outside purchases.
• Manages the return of unused parts to vendors, including following up on credits, invoicing, etc.
• Reviews shop area, equipment and teammates for compliance with company safety procedure.
• Is familiar with basic OSHA laws.
• Is responsible for control of store assets in service department area.
• Is responsible for shop safety including, but not limited to, use of and maintenance of safety equipment, i.e. glasses, eye wash stations, first aid kits, etc.
• Oversees the Customer Service Delivery System (CSDS) and Quality Assurance Program in the Service Department.
• Maintains ultimate performance standards and holds vehicle service teammates accountable through performance appraisals.
• Assists technicians in sophisticated diagnostics as needed.
• Manages all automotive service functions.
• Visually reviews all service tickets, prices and prioritizes each ticket while coaching associates on technical and sales skills.
• Conducts intermittent reviews of Service Teammate inspection & service quality with a goal of eliminating documentation errors and missed add on sales opportunities.
• The MVS is the last line of defense for inspection quality with a goal of eliminating documentation errors and missed add on sales opportunities.

Manages People (~30% of the time)

• Directly and indirectly hires service department associates.
• Interviews prospective employees, determining qualifications for open positions and assists Store Manager on final employment decisions.
• Supervises the work of technicians and service personnel, planning and scheduling their duties, assigning special work duties, and following up on completion of assignments.
• Ensures that the service department is staffed at the optimum level of number and quality of teammates.
• Creates a highly motivated team environment/climate.
• Is responsible for vehicle service teammate area organization and professionalism to provide both a positive teammate and customer experience (this includes teammate changing areas, stock room, restroom and break areas).
• Develops technicians at every level. Specifically grows lower-level technicians by putting them with the right person to shadow, teaching processes/procedures and ensuring safety so they can develop into a higher-level technician. 
• Responsible for vehicle service teammate development through mentoring, leverage of BSRO education opportunities, assistance in certification attainment and communication of career progression opportunities.
• Establishes performance standards and conducts individual employee performance appraisals.
• Conducts group meetings with associates.

Customer Service and Sales Activities (~30% of the time) 

• Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone.
• Handles customer complaints and tire adjustments.
• Develops customer loyalty and retention through relationship selling.
• Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc.
• Keeps current on special event promotions for suggestive selling.
• Meets or exceeds customer’s service expectations.
• Assists BOSS on more complex repair estimates
• Solicits and promotes customer use of CFNA Credit Card as frequently as possible.

Miscellaneous Functions (~10% of the time) 

• Opens and/or closes the store as required and directed, which includes cash control and asset protection.
• Attends all store, area, and special meetings as required by store or area management.
• As needed, helps to unload merchandise shipments, changes and balances tires in the service department, constructs store displays, and performs other duties that are necessary to meet customer relationship requirements.
• Practices courtesy, honesty, and good judgment with all customers and store teammates.
• Other duties and tasks as assigned by store or area manager.

PREFERRED QUALIFICATIONS 

•  2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

PHYSICAL DEMANDS 

Customer Service 

• Sales floor counters are between (39in. & 44in.)
• Paperwork and printers are between (18in. & 39in.)
• Operate computer to look up parts and materials as well as invoice customers
• Work directly with customers throughout the day
• Retail locations can see between 15 and 55 customers per day depending on the location

Management Activities 

• Daily duties involve management of a 3 to 25 bay retail automotive service store. Stores are open 7 days per week, 77 to 91 hours, and constant adjustments in staffing levels are required to handle the fluctuating sales/work flow
• Coaches, leads, and motivates 6 to 21 teammates
• Constantly move about the store sales floor with customers, the stock room which is usually at least two stories, the outside concourse to meet and greet customers in their cars, and the car service department where the bulk of the daily business takes place.
• Perform computer work for ordering and receiving products
• Make calls to outside suppliers for parts and equipment as needed
• May travel to meeting locations

Store Upkeep 

• May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.) to push/pull rack in and out of the store
• May stack tires outside store for displays between (1in. & 72in.)
• Store displays are between (1in. & 75in.)
• Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
• Setup and take down signs outside the store as needed
• Spray tires with black paint prior to putting on display to cover manufacturing lines
• Use a dry mop or broom if needed to keep the floor clean
• Stock paper products and soap in the restrooms
• Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean
• All cleaning supplies and paper products weigh less then (5 lbs.)

Store Deliveries 

• Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
• Storage racks are between (4in. & 106in.)
• Depending on the retail location, tires can be stored in the following manner
• Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks.
• Roll tires to storage and place in storage racks
• Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
• Roll tires to storage and place into stacks
• Tires weigh between (11 lbs. & 72 lbs.)
• Majority of tires weight between (27 lbs. & 35 lbs.)

Vehicle Service 

• Opening doors requires (20 to 45 lbs.) of lifting force
• Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight
• Drive customer vehicles
• Pull new tires for customers weighing between (11 lbs. & 72 lbs.) with the majority between (27 & 35 lbs.)
• Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store
• Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
• Supplies weigh between (1 & 42 lbs.)
• Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
• Adjusting arm length requires (3 to 22 lbs.) of force
• Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet

WORK ENVIRONMENT 
Daily duties involve working within a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 75 – 91 hours and constant adjustments in service staffing levels are required to match the sales/work flow. The Manager of Vehicle Services indirectly directs 3-8 employees in an of the store which has:  

• Cold work environment in the winter with cold cement floor.
• Hot work environment in the summer.
• Need for continual implementation/maintaining of all Safety & Health and environmental policies with knowledge, skill and good judgment.

•    High School Diploma or equivalent
•    5 years of automotive technical experience with 2 years of engine performance/driveability experience.
-    Problem solving as it relates to customer complaints
-    Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles
-    Must have completed all of the current and required BSRO store education courses & modules required for this position
•    ASE Certified in (A4) Suspension & Steering, (A5) Brakes, (A6) Electrical/Electronics Systems, (A7) Heating & Air Conditioning, (A8) Engine Performance.
•    Capacity to lead and coach others
-    Teammate and customer/communication skills
-    Ability to recruit and select technicians and general service teammates successfully according to store requirements
•    Must have completed all of the current and required BSRO store education courses & modules required for this position.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Start Date: April 1st

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

#CorewellHealthCareers

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Primary City/State:

Department Name:

Work Shift:

Job Category:

Banner Health is honored to be recognized by Becker’s Healthcare as one of the TOP 150 places to work in health care for 2023!  In addition, we recently made Newsweek’s list of America’s Greatest Workplaces 2023 for Diversity.

These recognitions reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.

As a Room Service Associate you will be a part of a cohesive team that strives to achieve premier patient services.  You will be providing patients with menus, take patient meal requests, and collaborate together with Dietetic Technicians and Dietitians.  You will also take part of meal preparation to ensure proper quantities are delivered. 

We have full time day shifts, 7am-3:30pm.You will enjoy an additional $1/hour flat rate weekend shift differential and an additional 18% night shift differential if you work past 9pm.   Banner offers free uniforms including two pair of shoes yearly and 20% discount on food!

Top Pay, Excellent Benefits & Fantastic Growth Opportunity!

Make a difference in your life and Join Banner Now!

POSITION SUMMARY
This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

CORE FUNCTIONS
1. Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.

2. Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.

3. Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.

4. Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.

5. Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.

6. Maintains food handling and sanitation standards to meet licensing agency requirements.

7. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.


MINIMUM QUALIFICATIONS

Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through one to two years of related experience.

For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.

This position requires effective interpersonal communication skills and a friendly customer service attitude.

The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.
Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Hiring Immediately

Now Hiring!

Pay: $19+/Hr

Location: 24475 Telegraph, Southfield MI 48033

Work/Life balance - We offer a great schedule in retail! 
Store Hours: Monday to Saturday 7AM - 8PM and Sunday 9AM - 6PM

Some of our Benefits include:

• Holidays Off - We are CLOSED on Thanksgiving, Christmas, New Year's Day, and Easter
• Advancement - We have several leaders that began as Sales Associates!
• Healthcare Benefits Immediately! You take care of our customers, so we take care of you!

Here's a quick glance of who we are and the impact you could have on the food service industry: Gordon Food Service At a Glance

As a Retail Team Leader, you are on your way to increased responsibility and future growth into leadership!  This is a great opportunity for someone that  has a passion for customer service, is detail-oriented for stocking and inventory management, and is skilled in operating point of sale and maintaining Store conditions. Be part of it!

As part of the leadership team, you will make an impact by:

• Opening and closing the Store
• Help complete daily Store operations and tasks for the day
• Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store.
• Maintaining merchandise - product rotation, proper food handling, receiving, ensure product quality
• Providing exceptional customer service - building relationships, problem-solving, and building sales
• Cash handling -  bank deposits, getting change for cashiers, setting and counting down registers
• Helping to build and train the team! Develop leadership skills while aiding in supervising sales associates in the performance of their assigned duties

If this sounds like you, make sure you also meet these requirements:

• Have 1-2 years of retail experience with progressively increasing responsibility
• Physical Requirements: Ability to regularly lift up to 50 lbs with frequent lifting above shoulder height
• Schedule Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays
• Ability to safely operate power equipment, such as slicing equipment, walkie lifts and forklifts where applicable
• This job may require you to occasionally respond to alarm calls during non-working hours and have the flexibility to work shifts at other stores in your local geographic area
• You must be a minimum of 18 years old (required)
• High School Diploma / Equivalent
• Successfully pass our pre-employment checks, including a drug screen and criminal background check
• Basic computer skills will be required

Note:  Please make sure you use a valid email so we can follow up with you and let you know what's happening in the process.

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Banner Health is honored to be recognized by Becker’s Healthcare as one of the TOP 150 places to work in health care for 2023!  In addition, we recently made Newsweek’s list of America’s Greatest Workplaces 2023 for Diversity.

These recognitions reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.

As a Room Service Associate you will be a part of a cohesive team that strives to achieve premier patient services.  You will be providing patients with menus, take patient meal requests, and collaborate together with Dietetic Technicians and Dietitians.  You will also take part of meal preparation to ensure proper quantities are delivered. 

We have full time day shifts, 7am-3:30pm and full time evening shifts, 11:30am-7:30pm. You will enjoy an additional $1/hour flat rate weekend shift differential and an additional 18% night shift differential if you work past 9pm.   Banner offers free uniforms including two pair of shoes yearly and 20% discount on food!

Top Pay, Excellent Benefits & Fantastic Growth Opportunity!

Make a difference in your life and Join Banner Now!

POSITION SUMMARY
This position provides patients with menu and/or patient meal service, receives and forwards patient requests and communication to Dietetic Technicians and Dietitians when appropriate. Provides patient meal assembly according to correct quantities. This position strives to provide patient satisfaction regarding food and nutrition services.

CORE FUNCTIONS
1. Visits patients to obtain or discuss menu selections based upon dietary orders. Enters or records all daily patient meal selections and preferences for one or more patient units.

2. Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients. Requests Diet Tech or Dietitian assistance when needed. Edits patient menus as required.

3. Provides patient meal service which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays.

4. Delivers and serves meals while making independent judgments about special requests, snacks and nourishments.

5. Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently.

6. Maintains food handling and sanitation standards to meet licensing agency requirements.

7. This position interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians. Requires the ability to follow a work routine, to work quickly and correctly while providing good customer service and maintaining dietary, food quality and sanitation standards. Resolves minor problems with patient menus and trays.


MINIMUM QUALIFICATIONS

Requires reading, writing and mathematical skills.

Skills and knowledge of nutrition services as typically gained through one to two years of related experience.

For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.

This position requires effective interpersonal communication skills and a friendly customer service attitude.

The work requires the ability to follow instructions and safety guidelines for working with cleaning chemicals, as well as the ability to learn and work with business computer software and point of sale systems. Requires the ability to learn food handling regulations and pass certification tests as required. Must have demonstrated effective customer service skills.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.
Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments.

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

Hiring Immediately! 

Pay: $14+/hr (based on experience)

• Store Hours - Monday through Saturday 7AM-8PM; Sunday 9AM-6PM

• Holidays Off - We are CLOSED on Thanksgiving, Christmas, New Year's Day and Easter.

• Advancement - High internal promotion rate and development programs available! 

Gordon Food Service prides ourselves on the competitive wages and benefits offered: 

• Profit Sharing and 401(k) Plan 

• Employee Assistance Programs 

• ComPsych 24/7 Mental Health Support 

• Employee Discounts - 10% off your purchases

• Beneplace Discount Program 

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Eligible employees can also take advantage of: 

• Affordable Health Insurance

• Prescription, Dental and Vision Insurance 

• Short Term and Long Term Disability Insurance 

• PTO and Flex time 

• Bright Horizons Child and Elder Care

• Company Note Savings Program 

• 12 Week - 100% Paid Maternity Leave 

• Free Health Management Resources and Programs