Total 934 job vacancies in Washington, District of Columbia

Overview:

2 positions available:

• The Fraud Specialist (Agent) / Senior Fraud Specialist (Team Lead) is responsible for primarily attending to the alerts generated by the Anti-Fraud system.
• This role requires in depth experience in identifying and resolving high risk incidents that may have the potential to result in fraud / scam losses to the customer.

Key Responsibilities:

A) Fraud Specialist (Agent) https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Kuala-Lumpur/Fraud-Monitoring-and-Detection-Analyst_JR00000155

To review, analyze and provide resolution of cases created via anti-fraud detection system within prescribed SLA.

• Observe customer activities/transactions to identify suspicious fraudulent activity (e.g. Phone scam, Phishing, TAC scam and etc.)
• To perform callback to customer for suspicious activities/transaction flagged by anti-fraud detection system.
• Raise SAR to Compliance when needed (identification of mule account)
• Assist customer with initiating fraud dispute and recovery efforts (incidents with financial loss)
• Handles NSRC request and perform necessary actions on identified mule accts / and recovery efforts
• Any other tasks assign by Team Lead / Fraud M&D Lead

B) Senior Fraud Specialist (Team Lead) https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Kuala-Lumpur/Fraud-Monitoring-and-Detection-Specialist--Team-Lead-_JR00000165

To review, analyze and provide resolution of cases created via anti-fraud detection system within prescribed SLA.

• Responsible for management, facilitating workflow and capacity management at team-level.
• Provide coaching support to team members to improve on performance.
• Supports escalation of issues raised by team members to senior management.
• Constantly understand the fraud trend and research new monitoring enhancement to effectively mitigate possible new fraud trend for bank.
• Provide advisory regarding product specific issues that may arise.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., finance, business, criminal justice).
• Minimum 3 years of relevant experience in Fraud Monitoring & Detection functions with Financial Institutions, and possess in depth understanding of industry trends and common fraud modes operandi.
• Ability to work 24/7 shifts, including weekends and public holidays.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficient in English (written and spoken) and Microsoft Office applications.
• Good interpersonal, communication and organisational skills and is an effective team player.

Perks & Benefits

• Allowance (parking, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Free snacks
• Medical insurance
• Annual leave, Sick Leave, Childcare Leave, Family Care Leave and etc
• Open culture
• Personal development opportunities
• Paid training and development

Customer Service Representative - Join Our Digital Bank Project!

Are you ready to take your career to new heights? We invite you to be part of our groundbreaking digital bank project, where limitless opportunities await!

About Us: We’re not just a team; we’re a community of visionaries, innovators, and trailblazers. Collaborate closely with industry experts in a supportive environment that fosters creativity and exploration. Shape the future with us today!

Job Description: As a Customer Service Representative, you’ll play a crucial role in ensuring exceptional customer experiences. Here’s what you’ll do:

• Handle inbound/outbound enquiries, feedback and provide resolutions to end user and merchant over the phone or via emails relating to renowned product;  
• Provide accurate and efficient support work relating to the renowned products;  
• Ensure targets (customer satisfaction index, first call resolution, productivity) are met;  
• Obtain customer and merchant details to ensure all information are accurately and promptly keyed into database for transaction;  
• Actively promote and educate customers and merchant on the use of self-help and our digital services;  
• Generate interest in new products or services and connect customers and merchant with salesperson or small medium enterprise when required;  
• Ensure first call resolution and effective follow up with stakeholder for case closure in accordance to standard;  
• Collect and record customer and merchant feedback/information and share to Team Leader for proper escalation to appropriate departments for service / product improvement;  
• To assist Team Leaders and Supervisors in executing activities as planned in business and action plan;  
• To handle interaction in a professional manner and achieves quality standard and work with Team Leaders, Supervisors and Quality Assurance Executives on the strategy to improve quality standard that lead to excellent customer service; and  
• Able to diagnose technical problems and perform troubleshooting for end user and merchant.  

Requirements:  

• Candidate must possess at least SPM / Diploma / Advanced / Higher / Graduate Diploma or Bachelor's Degree in any fields or equivalent;  
• Fresh graduates and experienced candidate with a minimum of 1 year of working experience in call centre environment (Preferably in ecommerce sector and banking industry);  
• Moderate or Strong knowledge in Microsoft Office programs – proficiency in Microsoft Excel, Microsoft Word;  
• Excellent written and verbal communication skills in English, proficiency in other additional languages such as Malay, Cantonese or Mandarin will be an advantage;  
• Able to work under pressure;  
• Ability to work with cross-functional team to coordinate for desired output;  
• Excellent phone disposition;  
• Self-motivated, positive attitude and ability to manage multiple tasks in a fast-paced environment;  
• Passionate towards customer satisfaction;  
• Able to work on shift; and  
• Able to response customer with written communications, interact with customers to answer questions, solve problems, provide education, create awareness and maintain company’s reputation for high-quality service. 

Ready to embark on this thrilling adventure? Apply now:

https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Customer-Service-Representative_JR00000065

Perks & Benefits

• EPF, Socso
• Allowance (travel, transportation, shift, meal, etc.)
• Nearby public transport
• Smart Casual dress code
• Free snacks / refreshment
• Medical insurance
• Open culture
• Personal development opportunities
• Flexi Benefits (Fitness, dental, childcare, traditional medical treatment etc)
• Insurance coverage
• Paid training and development

etc

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Quality Assurance & Test Analyst of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Driving software quality and efficiency within our organization
• Designing test strategies, leading testing teams, and implementing best practices to enhance overall software quality.

What You'll Do:

Test Case Execution:  

• Execute test cases based on project requirements and test plans.  
• Follow pre-designed test cases or develop own cases to test various functionalities of the bank’s digital mobile platform and other solutions.  
• Conduct both manual and automated testing to validate software functionality.  
• Document test results and report defects to the development team. 
• Assist in setting up and maintaining testing environments and testing automation tools by administering configuration and troubleshooting tasks.  

Defect Tracking and Reporting:  

• Identify, document, and track software defects using issue tracking systems.  
• Provide detailed defect reports to assist developers in understanding and resolving issues. Communicate bugs clearly and concisely, providing detailed information for easy understanding and resolution.  
• Collaborate with the team to verify bug fixes and ensure the closure of reported issues. 

Regression and Performance Testing:  

• Conduct regression testing to ensure that new software changes do not adversely affect existing functionality, and performance testing to ensure the solution platform is able to withstand high workloads  
• Develop and maintain regression/performance test suites for different software applications.  

Test Documentation:  

• Create and maintain test documentation, including test cases, test scripts, and test data.  
• Contribute to the development and enhancement of test plans and test strategies.  
• Update test cases status, log testing efforts and maintain testing artefacts  

Collaboration:  

• Work closely with engineers, product managers, testing providers, system integrators and other stakeholders to understand project requirements. 
•  Analyze and clarify testing requirements with project managers, product team and engineers  
• Participate in team meetings to discuss testing progress, challenges, and potential improvements.  
• Communicate effectively with cross-functional teams to address quality concerns. 

 Automation Support:  

• Assist in the development and maintenance of automated test scripts. Collaborate with automation engineers to identify test cases suitable for automation.  
• Adherence to Quality Standards:  
• Ensure adherence to established quality standards and processes.  
• Contribute to the continuous improvement of testing processes and methodologies. 

What We're Seeking:

• Bachelor’s degree or Diploma in Computer Science, Information Technology, Information System or a related field preferred; or with equivalent work experience together with professional certifications.  
• Relevant certifications in software testing (e.g., ISTQB) are a plus. Minimum 3 years’ working experience in a software testing team, with some experience related to end-to-end testing for large scale and major technology projects. Experienced in test planning, test design, and test execution. 
•  Experienced in both manual and automated testing. Familiar with testing standards, tools, processes, and frameworks in Agile and/or Waterfall methodologies and with at least one programming languages (e.g., Java, JavaScript, Python, Ruby, Groovy) for test automation. 
•  A meticulous eye for detail and a commitment to high quality.  
• Excellent analytics and problem-solving skills Knowledge of version control systems and continuous integration tools.  
• Good communication skills to interact effectively with cross-functional teams and stakeholders.  
• Ability to adapt to changing priorities and work in a dynamic, fast-paced environment. 
• Good domain knowledge of digital banking front-end or core banking applications. 
• Experience in managing testing on Digital platforms will be an added advantage.  
• Good cross-department communication and coordination skills, with an inquisitive mindset to ensure project implementation according to requirements in complex business and environmental situations. 

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

• Nearby public transport
• Smart casual dress code
• Medical insurance
• Open culture

Job Description:

• Execute end-to-end Treasury settlement workflows (validation, confirmation, releasing payment instructions):  
• Confirmation of deals against counterparties, including reviewing and matching of confirmations and resolution of trade discrepancies 
• Timely release of instructions for pre-matching and to ensure accurate trade settlement 
• Manual security and payment instructions preparation when required 
• Post trade functions and events such as fails management, corporate action events, and derivative trade reporting 
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 
• Develop SOPs (including training materials) with key stakeholders 
• Participate in testing and support the implementation of the treasury system 
• Propose and process system enhancements to improve productivity and efficiency 
• Adhere to processing KPIs, SLAs and be compliant with internal controls and external regulations 
• Troubleshoot trade queries and resolve issues in an accurate and timely manner 
• Assist provide guidance, and/or on the job training to new team members 
• To keep up to date with Treasury Products 
• Assist and participate in Internal and External audit reviews. 

Requirements 

• >5 years in Treasury operations; strong knowledge across desks (FXMM, FI, Equities) will be an asset  
• Knowledge of RENTAS, SWIFT will be an advantage 
• Strong risk compliance mindset 
• Strong analytical, communication, and process development skills 
• Ability to multi-task, prioritize and manage time effectively 
• Excellent verbal and written communication skills in English 
• Good working knowledge of MS Office (Excel, Word) 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, medical leave, birthday leave

JUSS Sdn Bhd specializes in crafting compelling brand narratives and visual identities, offering top-tier creative and branding services that leave a lasting mark in the hearts and minds of your audience. Our services include brand strategy, brand identity, graphic design, website development, social media management, packaging solutions, and impactful campaign development.

We are located at Lavile Kuala Lumpur, near Sunway Velocity and AEON Tmn Maluri, assessable by MRT.

We are currently looking for an Accounts Executive/Clerk cum Admin who will have the responsibilities to manage day to day finance operations as well as HR and admin related tasks.

This person will be responsible for monthly closing, keying daily transactions, filing and

documentation, liaise with customers and suppliers for collections and payments, provide support to HR and Admin related matters.

Responsibilities

Accounts Payable and Receivable:

• Process invoices, expense reports, and payment requests.
• Verify accuracy of billing data and correct any discrepancies.
• Prepare and distribute invoices to clients.
• Follow up on overdue accounts and ensure timely payments.

Data Entry and Record Keeping:

• Enter financial transactions into accounting software accurately and promptly.
• Maintain and update financial records and documents.
• Assist in the preparation of monthly financial reports.

Reconciliation:

• Perform bank reconciliations and resolve any discrepancies.
• Reconcile accounts payable and receivable ledgers to ensure accuracy.

General Ledger:

• Assist with general ledger maintenance and journal entries.
• Ensure all financial data is recorded correctly and matches supporting documentation.

Human Resource:

• Assist with interview arrangements and related matters
• Assist with employees monthly payroll task

Administrative Support:

• Provide administrative support to the finance/HR/admin team as needed.
• Handle correspondence tasks relating to finance, human resource and admin.

Qualifications

Experience & Background:

• Diploma or equivalent in accounting and/or finance
• 1-2 years experience as an Accounts Executive/Clerk or similar role. (Fresh Graduate is encouraged to apply)
• Chinese female candidate is preferred
• Proficiency in MS Office, particularly Excel.
• Experience with accounting software (e.g., Autocount/ MYOB/UBS) is preferred.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to handle sensitive information with confidentiality.
• Strong communication and interpersonal skills.

Perks & Benefits

• Yearly bonus
• Allowance (parking, travelling)
• Nearby public transport (MRT - Taman Maluri)
• Central location (nearby to Sunway Velocity)
• Casual dress code
• Free snacks / Happy hours (coffee, snacks, titbits)
• Regular team activities (potluck, getaway, staycation)
• Company trips
• Medical

• Required OSHA certified candidates
• Monitor & evaluate safety matters on site
• Deals with authority stuff that's related to safety
• Give safety instructions to workers that working on site

Perks & Benefits

• Commission and bonus
• Company trips
• Personal leave

• Required OSHA certified candidates
• Monitor & evaluate safety matters on site
• Deals with authority stuff that's related to safety
• Give safety instructions to workers that working on site

Perks & Benefits

• Commission and bonus
• Company trips
• Personal leave

Job Responsibilities:

• To market and sell company’s products to pharmacies, clinics and hospitals
• To grow assigned territory market share and achieve personal sales target
• To develop and maintain good relationship with new and existing customers.
• To develop a deep understanding of Target customers and making accurate proposals and closing sales
• Attend to potential customers’ enquiries & leads, prepare and follow up on proposals.
• Willing to travel outstation

Requirements:

• SPM, Diploma or Degree
• Fresh Graduate Are Welcome
• Willing to travel outstation.
• Personal qualities of initiative, drive and commitment to succeed are essential
• Possess a car with a valid driving license
• Applicants should be Malaysian citizens or hold relevant residence status.

Perks & Benefits

• High Basic + Attractive Commissions
• Allowance (travel stipends, transportation, etc.)
• 5 Working Days
• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities

1. Reporting to senior management and performing general secretarial duties including taking dictation, typing, attending to incoming calls, and provide office administrative support.
2. Proper arrangement of business appointment, travelling, visa and accommodation of directors.
3. Taking minutes of Department's meeting and prepare meeting report. 
4. Coordinate all the activities of Director and keeping record of all meetings and appointments.
5. Scheduling appointments, maintaining an events calendar, and sending reminders. 
6. Handling all incoming and outgoing correspondence.
7. Preparing facilities for scheduled events and arranging refreshments, if required.
8. To attend to Director personal and administrative matters which include checking and compilation of claim, phone bill payment, passport renewal, purchasing of business gift etc.
9. Undertake other special assignment, ad-hoc functions and related duties.

Job Requirement

1. Diploma, Advanced/Higher/Diploma in Business admin, secretarial course or equivalent.
2. Certification in secretarial work, office administration or related training.
3. 3 years of experience as a personal assistant would be advantageous. 
4. Advanced typing, note-taking, recordkeeping, and organizational skills. 
5. Working knowledge of printers, copiers, scanners, and fax machines.
6. Proficiency in appointment scheduling software such as MS Outlook, as well as call forwarding. 
7. High integrity and able to handle confidential information well.
8. Excellent written and verbal communication skills.

Job Requirements:

• Candidate must possess Diploma/ Bachelor's Degree in Marketing, Digital Marketing, or equivalent.
• Proficiency in photography, filming, and editing is advantageous.
• Comprehensive knowledge of various social media platforms.
• Strong editing and writing abilities to produce interesting and flawless social media content.
• Inventive, creative, capable of multitasking, and well-aware of and sensitive to market trends.
• Creative, innovative, multitasking & good attention/sensitive to market trend.

Job Description :

1. E Create, curate, and manage published material (written, video, and image) on all social media platforms (FB, IG, XHS, Tik Tok) with an acute eye for content development. and ensure all multimedia content adheres to company guidelines and is of the highest standard.

2. Planning marketing campaigns and launching marketing initiatives Creating a plan for the daily social media postings of information, able to monitor and analyze post-performance, and create advertising across all social media platforms in order to better understand the interests, preferences, and behavior of the target audience. Every product should have a plan, be promoted, and have strategies for social media, the corporate website, advertisements, and product descriptions. Readability should be improved by editing and polishing the text that already exists.

3. Monitor the effect of new media promotion, analysis, and user feedback. Summarize and identify efficient operational strategies to improve user engagement, grow the fan base, and promote more interaction.

4. Plan, execute, and keep an eye on all internet marketing initiatives and advertisements to achieve or exceed established standards.

5. Able to filming and edit short video

6.Maintain and update the company's website and social media platforms with relevant content.

7.Execute ad-hoc tasks assigned by the manager.

Responsibilities :

• Responsible for overall project management including but not limited not to planning, coordination, implementation, execution and successful completion of project.

• Manage day-to-day operational aspects of multiple projects and exercise a high level of independent judgment in the conduct of business responsibility with minimal supervision.

• Responsible for handover of properties to purchasers satisfactorily and post completion matters.

• Liaison with the relevant authorities to obtain approvals timely.

• Conduct design reviews, closely monitor and coordinate with consultants on their deliverables. Resolve all technical issues.

• Manage all aspects of the contract and construction progress.

• Manage activities of site personnel to ensure project delivered on schedule and within quality and budget expectation.

• Review of legal documentations such as SPA, DMC, etc. and resolve relevant legal matters.

• Collaborate with multidisciplinary team including Architects, Interior Designer, Consultants, Specialists, Contractors, Sub-Contractors, and other professionals to ensure seamless execution

• Provide regular reports and feedbacks to the management timely

Requirements :

• Degree in Project Management, Civil Engineering, Construction Management or equivalent.

• At least 15 years of working experience in property development industry / related fields

• Excellent knowledge of relevant Acts and authority guidelines governing property development.

• Completed the construction of a high-rise building project from beginning till the end

• High level of initiative, hands-on and able to work independently

• Good networking and communication skills with ability to interact with people at all levels.

• Able to work under high challenging environment independently.

• Good leadership and meticulous in driving high standards of work.

• Strong command in languages.

• Direct reporting to HOD and MD

Interested candidates, please email to hr@orando.com.my

(only short-listed candidates will be notified)

• Assist in recruitment services in line with manpower strategies and corporate goal. Working closely with hiring managers.
• Handling employees on-board and off-board procedure i.e. personal supporting documents, company email, access card, etc.
• Assist in implementing. Planning and administrating human resources matters in an efficient and timely manner. This includes organizations benefit programs, employees related-record leave administration, rule & procedure.
• Screen resumes and conduct initial candidate assessment.
• Assist in conducting background checks and reference checks.
• Manages correspondence by answering call, transfer, emails and sorting mail.
• Preparation and assist of staff claims.

Perks & Benefits

• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture

• 根據人力資源策略和企業目標協助招募服務。與招募經理密切合作。
• 處理員工入職及離職手續，即個人證明文件、公司電子郵件、門禁卡等。
• 協助落實。有效、及時地規劃和管理人力資源事務。這包括組織福利計劃、員工相關記錄休假管理、規則和程序。
• 篩選履歷並進行初步候選人評估。
• 協助進行背景調查和參考調查。
• 透過接聽電話、轉接、電子郵件和分類郵件來管理信件。
• 準備和協助員工索賠。

津貼和福利

• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 醫療保險
• 開放文化

Responsibilities: 

• Support department in financial analysis projects
• Development and management of large datasets.
• Assist in preparation of budgeting, forecasting, 3-way forecasts and scenario modelling 
• Provide performance monitoring and variance analysis
• Provide business reporting processes, ensuring efficient reporting and information flow.
• Participate in business performance improvement projects, including revenue growth and margin improvement initiatives.
• Assist the department in producing various financial models for business valuation, risk and sensitivity analysis.
• Support in identifying trends and insights in financial performance and providing recommendations for improvements, as well as participate in monthly business reviews.
• All other tasks and projects as deemed necessary and reasonably required by the Company.

Requirement: 

• Bachelor’s degree in Accounting/Finance/Business Administration or any other related fields
• Professional qualification (CPA/ACCA/ICAEW/etc) is an added advantage.
• 2-3 years of work experience in any field in finance, credit, and/or auditing environment.
• Has strong communication (both written and spoken) and influencing skills in English.
• Detail-oriented and analytical mindset, able to thrive juggling multiple projects and is an innovative, quick learner.
• Possesses at minimum, basic Excel skills and willing to proactively work on Excel proficiency.
• Experience in data analytics and business partnering is an advantage.
• Laser focus and a self-starter.
• Strong value around quality of work produced.
• Eloquent and well-presented with effective communication towards internal and external parties.
• Provide attention to detail with accuracy.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

Responsibilities: 

• Support department in financial analysis projects
• Development and management of large datasets.
• Assist in preparation of budgeting, forecasting, 3-way forecasts and scenario modelling 
• Provide performance monitoring and variance analysis
• Provide business reporting processes, ensuring efficient reporting and information flow.
• Participate in business performance improvement projects, including revenue growth and margin improvement initiatives.
• Assist the department in producing various financial models for business valuation, risk and sensitivity analysis.
• Support in identifying trends and insights in financial performance and providing recommendations for improvements, as well as participate in monthly business reviews.
• All other tasks and projects as deemed necessary and reasonably required by the Company.

Requirement: 

• Bachelor’s degree in Accounting/Finance/Business Administration or any other related fields
• Professional qualification (CPA/ACCA/ICAEW/etc) is an added advantage.
• 2-3 years of work experience in any field in finance, credit, and/or auditing environment.
• Has strong communication (both written and spoken) and influencing skills in English.
• Detail-oriented and analytical mindset, able to thrive juggling multiple projects and is an innovative, quick learner.
• Possesses at minimum, basic Excel skills and willing to proactively work on Excel proficiency.
• Experience in data analytics and business partnering is an advantage.
• Laser focus and a self-starter.
• Strong value around quality of work produced.
• Eloquent and well-presented with effective communication towards internal and external parties.
• Provide attention to detail with accuracy.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities