Total 911 job vacancies in Surat Thani, Mueang Surat Thani District

• You will maintain programs for the Human Resources Office (HRO) in support of automated systems for the Laboratory and HRO.
• You will assist HRO and other NRL users with the operation of Defense Civilian Personnel Data Systems (DCPDS), MyBiz, eOPf, and other systems.
• You will analyze and provide recommendations for reductions, consolidation or removal of reports no longer used.
• You will meet with customers to assess their needs and make recommendations to meet the needs of the HRO users.
• You will assist in the review and preparation of the Commercial Activities (CA) Annual Inventory Tasker/Narrative Report.
• You will be responsible for all account management for the Defense Civilian Personnel Data System (DCPDS).
• You will provide guidance and assist users of DCPDS for the preparation of request for personnel actions.

Brief Summary of Duties

The incumbent conducts comprehensive performance analysis of teams and branch caseloads to ensure compliance with established policies and procedures. They consult with staff for input on case management practices, policy interpretation, and issues, while conducting operational analyses and management studies. Responsibilities include planning and conducting management surveys and audits, developing improved procedures to prevent fraud, managing complex social service programs, planning budgets, and preparing reports and presentations. Additionally, the incumbent supports policy dialogue, provides program support across geographic regions, and evaluates the effectiveness of policy reforms and social science strategies.

As a HR Specialist (ER/LR), you will perform the following duties:

• Manage major management functions, including concepts, laws, and public policy issues.
• Assess the political and institutional environment; analyze and relate complex variables to a specific policy issue and frame feasible options.
• Research, recommend, and implement policies that lead directly to the accomplishment of major programs.
• Serve as a technical advisor on all aspects of labor relations and prepare and provide required correspondence/information/documentation for case preparation involving third-party review.
• Provide expert advice and counseling regarding complex conduct and discipline issues; grievances and appeals; adverse actions; performance management; leave administration; reasonable accommodation; labor relations; merit system principles and prohibited personnel practices.
• Prepares disciplinary and adverse actions, performance-based actions, and other management-initiated non-disciplinary actions.
• Conducts investigations into employee allegations of misconduct and harassment.

Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position.

This position is located the Small Business Operations Division, Contact Center within the Office of Small Business (OSB), Export-Import Bank of the United States (EXIM).The Small Business Operations Division is responsible for supporting OSB by managing the maintenance of OSB's systems such as Salesforce, EOL, and the Electronic Loan Management System (ELMS), internal projects, the Contact Center, and finally OSB's Budget. The Contact Center manages OSB's reporting through the data and reviews the Export Credit Insurance (ECI) Division's policy documents for exporter short-term multi-buyer and single-buyer insurance products within EOL. The purpose of the work is to assist U.S. exports to support EXIM staff, the contact center and other OSB offices.

At the full performance level, duties include, but are not limited to:

• Serves as a Junior Business Development Specialist advance trainee performing a variety of developmental assignments and projects to assist U.S. exports by providing support to the contact center and other OSB offices. Receives a diverse range of business developmental exposure to gain and develop the knowledge, skills and experience needed at this level; and to effectively prepare for an upward mobility opportunity within the division.
• Uses automated Customer Relationship Management (CRM) system, marketing tools and current software to support the Regional Directors to enter the appropriate data for loan transactions and enters new and amended Special Buyer Credit Limit (SBCL) into the EOL. Conducts general random checks on various entities monthly to track and verify online shipment data matches the Office of Congressional and Intergovernmental Affairs (OCIA) report. Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff.
• Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff. Reviews and analyzes data on credit reports and refers discrepancies to appropriate staff member or supervisor for resolutions.
• Prepares Letters of Interest and amendments for various higher graded specialist for program applicants and requests for administrative and routine assistance from Regional Directors (RD), Lender Account Managers (LAM), and Broker Account Managers (BAM) as directed by the higher graded specialist and/or supervisor.
• Prepares transaction files to include exposure data on the obligor/guarantor, financial data as submitted or as retrieved from the Eurostar or other credit/financial information systems, D&B and other credit reports for the various staff throughout OSB; and reviews all information submitted by the applicant and information available in EXIMs files on the credit or corporate history of the obligor/guarantor.
• Prepares certification reminders and provides to higher graded specialist for review before sending to policyholders.

Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position.

This position is located the Small Business Operations Division, Contact Center within the Office of Small Business (OSB), Export-Import Bank of the United States (EXIM).The Small Business Operations Division is responsible for supporting OSB by managing the maintenance of OSB's systems such as Salesforce, EOL, and the Electronic Loan Management System (ELMS), internal projects, the Contact Center, and finally OSB's Budget. The Contact Center manages OSB's reporting through the data and reviews the Export Credit Insurance (ECI) Division's policy documents for exporter short-term multi-buyer and single-buyer insurance products within EOL. The purpose of the work is to assist U.S. exports to support EXIM staff, the contact center and other OSB offices.

At the full performance level, duties include, but are not limited to:

• Serves as a Junior Business Development Specialist advance trainee performing a variety of developmental assignments and projects to assist U.S. exports by providing support to the contact center and other OSB offices. Receives a diverse range of business developmental exposure to gain and develop the knowledge, skills and experience needed at this level; and to effectively prepare for an upward mobility opportunity within the division.
• Uses automated Customer Relationship Management (CRM) system, marketing tools and current software to support the Regional Directors to enter the appropriate data for loan transactions and enters new and amended Special Buyer Credit Limit (SBCL) into the EOL. Conducts general random checks on various entities monthly to track and verify online shipment data matches the Office of Congressional and Intergovernmental Affairs (OCIA) report. Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff.
• Orders credit reports and uploads data to the Document Management System (DMS) for action by the various OSB staff. Reviews and analyzes data on credit reports and refers discrepancies to appropriate staff member or supervisor for resolutions.
• Prepares Letters of Interest and amendments for various higher graded specialist for program applicants and requests for administrative and routine assistance from Regional Directors (RD), Lender Account Managers (LAM), and Broker Account Managers (BAM) as directed by the higher graded specialist and/or supervisor.
• Prepares transaction files to include exposure data on the obligor/guarantor, financial data as submitted or as retrieved from the Eurostar or other credit/financial information systems, D&B and other credit reports for the various staff throughout OSB; and reviews all information submitted by the applicant and information available in EXIMs files on the credit or corporate history of the obligor/guarantor.
• Prepares certification reminders and provides to higher graded specialist for review before sending to policyholders.

As Executive Director of the Office of Strategic Planning and Analysis, the incumbent has responsibility for developing and coordinating VHA's national planning guidance, directing VHA's strategic planning efforts, and providing guidance and technical expertise to key VHA officials on matters relating to VA-wide health care facility infrastructure policy and strategies and for capital asset management within VHA. This includes the following duties and responsibilities:

- Leads, manages, directs the formulation and analysis of health care related policy and planning issues; develops, analyzes, implements, and coordinates system-wide planning goals, requirements, and procedures including evaluative tools and planning models to support the Department and VHA operations, program development and policy issues.

- Leads and manages the assessment of key trends in health care and translating them as appropriate into strategic guidance for VHA. Manages strategic issues for policy formulation and resolution by the organization.

-Prepares directives, regulations and other policy documents based on decisions by the National Leadership Council Strategic Directions Committee and the Under Secretary for Health (USH). Assesses, develops, and implements policy and planning information resources and tools.

- Analyzes VISN planning documents to identify policy issues that need further development and resolution. Analyzes national documents such as Congressional bills, OMB guidance, and external reviews to identify policy issues that impact on VISN planning. Leads, directs, coordinates and prepares national analyses and reports related to health care planning.

- Operates with delegated broad authority and responsibility for the administrative coordination, analysis, and review of the studies associated with health care delivery and capital asset planning throughout VHA. Provides expert advice to the ADUSH for Policy and Planning, Principal Deputy Under Secretary for Health (PDUSH), Deputy Under Secretary for Health for Operations and Management and USH in the development and implementation of the strategic plans associated with capital asset planning.

- Conducts program evaluations. Develops information and processes for complying with legislative and congressional requirements for reports and information on VHA's strategic capital asset program. Leads and/or plans research, develops and provides information and tools to be used by VHA headquarters and field managers in support of strategic planning and strategic capital asset program planning.

- Provides policy direction, expert advice and guidance to VHA managers on aligning and integrating capital

What will I do in this position if hired?

In this position, you will serve as a Supervisory Insurance Examiner. Typical assignments include:

• Supervising a team with a diverse set of skills and roles, including insurance examiner expertise, program analysis, process improvement, casework management, and customer support, all in support of insurance policyholders during the claims appeals process.
• Serving as a senior representative for the Federal Insurance Directorate with contractor staff, insurance companies and their industry advisory groups, and others in the interpretation of policy matters within the National Flood Insurance Program.
• Overseeing daily operations of the appeals team, and coordinate short-term and long-term enhancements to program support.
• Supporting program decisions, and serve as an advisor to senior leadership in the Federal Insurance Directorate.
• Soliciting feedback and support the strengthening of relationships between FEMA and its insurance industry partners, including insurance companies, flood vendors, independent adjusting firms, and other professional organizations supporting the flood insurance business and the National Flood Insurance Program.

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.

The Quality Assurance Specialist (Recorded Products) serves as an authority on the artistic. technical, and human factor elements required for controlled production of spoken word recordings, formulates and maintains quality control objectives for the various contracts with recording studios and multistate centers to insure continuous production of digital recorded books and magazines for the National Library Service.

This position requires elevated IT access to systems to perform the work of the position. This position requires a Public Trust background investigation at the Moderate risk level. Audits master digital recordings. for adherence to NLS standards and specifications. Certifies the quality acceptability of all audio material produced for the NLS program.

The incumbent performs electronic inspection and aural review of each narrated tape to assure sound quality. effective interpretation of the text, correct pronunciation and vocal presentation: prepares written critiques on the results of each inspection. Provides guidance and coordinates contractor and multistate center personnel related to the development of quality assurance programs and procedures, establishes programs to evaluate the precision and accuracy of Incoming materials; develops and initiates methods and procedures for inspection, testing, and evaluation of contractor recording facilities and equipment and prospective narrators. As a staff specialist, develops, organizes. administers. evaluates, and coordinates a comprehensive computer software quality assurance program or programs for the assigned quality assurance area.

Applies electronic data processing techniques and equipment to tabulate and analyze quality assurance statistics. related to reliability of each source of narrated material. Develops, organizes, administers, evaluates, and coordinates a comprehensive materials and processes quality assurance program or programs for the assigned quality assurance area. Develops, organizes, administers, evaluates, and coordinates a comprehensive electronics quality assurance program for the assigned quality assurance area.

Reviews contractor's quality control plan, technical procedures. and practices to assure adequacy. Negotiates and coordinates issues pertaining to the electronics quality assurance program area. Prepares administrative reports, studies for appropriate personnel and documents related to work assignments or developmental activities conducted under broad supervisory guidance. Compiles and writes correspondence, manuals, specifications, instructive materials and articles for various publications relating to quality assurance of audio and digital materials.

Major duties for this position include, but are not limited to the following:

• Serve as the Customer Service Branch Chief for headquarters and key advisor to the Division Chief of Enterprise Service Desk on short and long range-goals for the Support Center (a.k.a. Enterprise Service Desk) in customer experience, operations, efficiencies, and quality of services.
• Lead the agency-wide, fast-paced Support Center team that is the single point of contact for IT and Applications support at the Department of Labor. Works with other IT managers to provide a cohesive customer experience.
• Lead and coordinate the Level 0 (self-service) services (e.g., web portal, chatbot, knowledge base).
• Oversee the 24/7 Level 1 (phone) support services. Apply industry standards and uses technology solutions and processes to ensure timely and quality support services on first contact.
• Manage the main walk-in location where consistent Level 2 (desk-side) services such as break-fix, IT hardware repairs and exchanges, and user support are provided.
• Apply the appropriate industry frameworks within the Support Center to fulfil the organization's vision, mission, and goals; ensuring high quality and cost-effective IT service delivery and a robust continuous improvement approach.
• Monitor and report on service level targets for incidents, problems, and requests fulfilment; regularly presenting performance results to the Agency executive leadership.
• Maintain and test contingency plans to ensure high availability of the Support Center services.
• Formulate and defend IT budget proposals and ensures maximum efficiency and cost-effectiveness in the use of IT resources.
• Develop performance standards and evaluates work performance of direct reports.
• Serve as one of the program managers for the labor services support contract.
• Perform other duties as assigned.

Major duties for this position include, but are not limited to the following:

• Serve as the Customer Service Branch Chief for headquarters and key advisor to the Division Chief of Enterprise Service Desk on short and long range-goals for the Support Center (a.k.a. Enterprise Service Desk) in customer experience, operations, efficiencies, and quality of services.
• Lead the agency-wide, fast-paced Support Center team that is the single point of contact for IT and Applications support at the Department of Labor. Works with other IT managers to provide a cohesive customer experience.
• Lead and coordinate the Level 0 (self-service) services (e.g., web portal, chatbot, knowledge base).
• Oversee the 24/7 Level 1 (phone) support services. Apply industry standards and uses technology solutions and processes to ensure timely and quality support services on first contact.
• Manage the main walk-in location where consistent Level 2 (desk-side) services such as break-fix, IT hardware repairs and exchanges, and user support are provided.
• Apply the appropriate industry frameworks within the Support Center to fulfil the organization's vision, mission, and goals; ensuring high quality and cost-effective IT service delivery and a robust continuous improvement approach.
• Monitor and report on service level targets for incidents, problems, and requests fulfilment; regularly presenting performance results to the Agency executive leadership.
• Maintain and test contingency plans to ensure high availability of the Support Center services.
• Formulate and defend IT budget proposals and ensures maximum efficiency and cost-effectiveness in the use of IT resources.
• Develop performance standards and evaluates work performance of direct reports.
• Serve as one of the program managers for the labor services support contract.
• Perform other duties as assigned.

• You will provide administrative and technical support.
• You will organize and maintain electronic filing systems for directives, regulations, manuals, and general administrative materials.
• You will prepare a variety of documents using office automation systems such as Microsoft Word, PowerPoint and Excel.
• You will ensure correspondence/parcels are mailed using the appropriate methods and all time-sensitive materials are tracked and delivered within the required timeframe.
• You will prepare monthly reconciliations and documents for quarterly audits.
• You will arrange meetings, trainings and events.
• You will be responsible for all procurement actions within the office.
• You will process requests and arrange for sign language interpreting services for employees.
• You will maintain program records and statistics, prepare reports and maintain databases.
• You will conduct EEO complaint in-take and may perform EEO counseling duties.

This position supervises the U.S. Special Acquisitions Section (USSA) in the U.S./Anglo Division of the Directorate of Acquisitions and Bibliographic Access (ABA). The section is responsible for the acquisition of all non-serial collection material from the United States, excluding books acquired through copyright deposit, Cataloging In Publication or routine government transfer. It acquires most of the special collection materials being added to the Library’s collection, as well as most of the items donated for addition to the collection and all high-profile donated collection materials. The incumbent of this position serves as Section Head and is responsible for managing the work, including acquisitions, and cataloging functions, of the section, overseeing the work of a staff of librarians and library technicians performing these functions, and performing administrative and human resource management functions relative to the staff supervised. The incumbent serves under the administrative supervision of the division chief. The incumbent works highly independently, exercising considerable judgment, and carries out duties and responsibilities in accordance with broad overall guidelines and policies.

Supervises a group of employees performing work up to the GS-13 level. Provides administrative and technical supervision necessary for accomplishing the work of the unit. Determines the human resources needed to accomplish the work of the unit, and independently plans, schedules, coordinates and carries out the unit's activities.

Performs the administrative and human resource management functions relative to the staff supervised. Establishes guidelines and performance expectations, including quality assurance, for staff members which are clearly communicated through the formal employee performance management system. Observes workers' performance and demonstrates and conducts work performance critiques. Provides informal feedback and annual formal evaluations to employees. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to workers related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. 

Responsible for furthering the goals of equal employment opportunity (EEO) by taking positive steps to assure the accomplishment of diversity objectives and by adhering to non-discriminatory employment practices in regard to race, color, religion, sex, national origin, age, and disability.  Specifically, initiates non-discriminatory practices for the area under his/her supervision in the following: (1) merit promotion of employees and recruitment and hiring of applicants; (2) fair treatment of all; (3) encouragement and recognition of employee achievements; (4) career development of employees; and (5) full utilization of their skills.

Serves as an expert in the organization, development, and implementation of multiple projects. Serves as a project leader, team leader, or chairperson for working groups, task forces, committees, etc. Coordinates the details involved in special projects of lasting importance. Utilizes critical judgment to determine scope, emphasis, approach, appropriate techniques, and manner of presentation. Develops technical standards or protocols applicable to a library function. Participates in planning the work of a unit, including formulating goals and objectives and identifying improvements in methods and procedures. May serve as COTR or administer service contracts.

Makes significant recommendations to change, interpret, or develop important or innovative policies, programs, approaches, or analysis methods. Assesses the availability of financial and human resources, and independently plans, schedules, coordinates and carries out activities related to the library acquisitions program. Assists in preparing and overseeing the acquisitions budget. Ensures the comprehensiveness and accessibility of library collections. Makes extensive unreviewed technical judgments regarding library operations. 

Ensures that invoices and credits for library materials are received, entered, cleared, and approved in accordance with Library procedures and statutory requirements (i.e., the Prompt Payment Act). Ensures that vendor complaints and/or statements concerning non-payment are investigated and resolved promptly by appropriate personnel and offices; ensures compliance with audit requirements.

Interprets and revises existing training policy and program guidance for use by others, including section, division, and/or directorate members. Independently plans, schedules, coordinates, and monitors the effectiveness of training operations.  

Performs various other duties as assigned.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

• Serves as a Supervisory Grants Management Specialist located in the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Bureau of Justice Assistance (BJA), Policy Office (PO).
• Oversees the comprehensive management and evaluation of criminal justice and forensic grant programs, ensuring compliance with funding requirements, and maximizing the impact of investments through expert guidance and strategic planning.
• Oversees and manages DNA analysis and interpretation efforts related to criminal justice grants and initiatives within BJA and other related programs.
• Reviews grant applications, provides actionable recommendations to decision-makers, negotiates technical elements of agreements, and fosters relationships with internal and external stakeholders to enhance program effectiveness and address emerging needs in criminal justice and forensic fields.
• Serves as a subject matter expert during peer review processes, conducts internal evaluations of competitive applications, and compiles recommended lists of grantees.
• Evaluates and recommends action to decision makers on concept papers, abstracts, applications for funding, and related matters to support assessment of compliance with grant program requirements, relevance to issues and priorities, and possible contribution to the adoption of evidence-based practices and overall knowledge in criminal justice and forensic fields.

What will I do in this position if hired?

In this position, you will provide direction to a team who supports internal and external customers through the software requirements development and testing and analysis of new and existing software used in providing disaster assistance. Typical assignments include:

• Providing technical supervision necessary to accomplish the work of the unit.
• Performing supervisory functions (administrative and human resource management functions) for the assigned staff.
• Providing project management support for the team in projects that support evaluating and implementing innovativesolutions to emergent needs.
• Collaborating with peers to establish processes and support division leadership

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.

What will I do in this position if hired?

In this position, you will provide direction to a team who supports internal and external customers through the software requirements development and testing and analysis of new and existing software used in providing disaster assistance. Typical assignments include:

• Providing technical supervision necessary to accomplish the work of the unit.
• Performing supervisory functions (administrative and human resource management functions) for the assigned staff.
• Providing project management support for the team in projects that support evaluating and implementing innovative
  solutions to emergent needs.
• Collaborating with peers to establish processes and support division leadership

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.