Special Events Coordinator
Crowne Plaza Birmingham NEC
Check out the hotel on our virtual tour!
The Opportunity
Are you great with people? are you a highly collaborative individual? Are you a problem solver with a keen eye for detail? This could be a great job opportunity for you.
As one of the Special Events Coordinator (SEC for short), will be involved with all our Social Banqueting, Weddings, Christmas, and Seasonal Special Events inquiries.
You will be proactively diarising site visits and hotel show rounds (including virtual as necessary) to deliver inquiry conversion. Identifying customer needs and providing solutions to match hotel products and services available ensuring that all events and weddings produce maximum revenue.
The key to this role will be to develop and maintain an extensive network of local supplier contacts and internal stakeholders to facilitate seamless event coordination plus produce detailed and accurate proposals for local event bookings, ensure consistently written confirmations of all discussions, and proactively upsell solutions.
Benefits
- Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.
- Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Must have 2+ years team hotel/venue special event planning or related work experience.
- Evidenced sales successes.
- Strong Organisation and Special Event Planning skills and the ability to prioritise appropriately.
- Strong initiative and customer service orientation.
- Exemplary presentation and communication skills.
- Fluent in written and spoken English.
- Demonstrate brand ambassador experience.
- Ability to multi-task, remain calm and work under pressure in a fast-paced environment.
- Ability to work effectively as part of a team and take initiative when the need arises.
- Strong computer skills and proficiency in word processing, database management, spreadsheet applications.
Hotel
The Crowne Plaza Birmingham NEC is a remarkable 242-room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International Airport. Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.