Responsibilities

• Own and hit/exceed annual sales targets within assigned territory and accounts

• Develop and execute strategic plan to achieve sales targets and expand our customer base

• Build and maintain strong, long-lasting customer relationships

• Partner with customers to understand their business needs and objectives

• Effectively communicate the value proposition through proposals and presentations

• Understand category-specific landscapes and trends

• Reporting on forces that shift tactical budgets and strategic direction of accounts

Bertanggung jawab terhadap keamanan aset perusahaan dan ketertiban di lingkungan perusahaan untuk memastikan kegiatan operasional perusahaan berjalan lancar,Mengontrol kinerja security dalam menjalankan SOP security serta melakukan tindakan perbaikan untuk meningkatkan sistem pengamanan,Memberikan pelatihan anggota security untuk mendukung security dalam menjaga stamina dalam bekerja,Melaksanakan pembinaan anggota security yang melakukan pelanggaran secara administrasi baik teguran tertulis maupun SP dengan koordinasi dengan HR

Everything we do at Bromford comes from a desire to enable people to thrive. It’s why we provide over 47,000 homes; it’s why we genuinely care about over 112,000 customers and it’s why we’re committed to building 11,000 new homes by 2032. But we’re bold, and we want to do more.

Last year we launched the Bromford strategy 2023 to 2027 which builds on the technical, operational and financial platforms we’ve established over the past few years. One of the two main strategic shifts is to build on our neighbourhood coaching approach to become more focussed on place, where we understand more about the wider environment where our customers and future customers live. The reason for this is simple: we recognise that if we want our customers to thrive, the environment where our homes are located really matters!

About the Role:

To support us in achieving this shift we are looking for a dynamic and strategic leader to join our team in the newly created role of Director of Place.

You will be at the forefront of driving our strategic vision, leading place-based and neighbourhood coaching approaches across various services. This role is pivotal in fostering strong relationships with our customers and partners, ensuring high standards of customer excellence, and advocating for exceptional service experiences. You will be a key member of the Customer Experience senior leadership team, contributing to our strategic direction and operational performance.

Key Responsibilities:

Strategic Leadership: Develop and lead the strategic direction of our place-based model, housing-related services, and community engagement activities.

Strategic Planning: Deliver relevant targets and manage key risks, ensuring alignment with our strategic goals.

Customer Excellence: Drive a customer-obsessed culture, focusing on delivering exceptional service experiences.

Continuous Improvement: Lead on complaints and continuous improvement initiatives to enhance service delivery.

Team Development: Lead, develop, and coach your senior operational management team, enhancing performance and accountability.

Stakeholder Management: Build and manage strategic relationships with key internal and external stakeholders.

Governance: Ensure compliance with governance requirements and stay abreast of industry trends and best practices.

What We Are Looking For:

We are looking for someone with proven experience at a senior strategic level and a strong track record of exceeding targets in a quality-led environment. With this experience you will be highly skilled at leading and driving service improvement and value for money through policy development and transformation programmes.

You will have extensive experience in managing operational customer-facing teams and large-scale budgets, as well as expertise in strategic and business planning. You will be comfortable assessing options and actions based on trends and data.

You will have a strong technical understanding of customer experience and housing practices. Ideally you will have a professional housing or related qualification, but if you don’t, we will support you in attaining this.

A full UK driving licence and flexibility to travel will be needed for the role.

A DBS check will also be required.

This is an exciting time to be joining an ambitious, customer obsessed housing association. If you are a visionary leader with a passion for community engagement and customer excellence, you Belong at Bromford.

The closing date for applications is Sunday 1 September 2024.

• Collaborate closely with bid teams, crafting intricate win strategies that align with our sales objectives for target clients.
• Play a pivotal role in advising the segment on profitable growth opportunities, utilizing your expertise to foster business retention, cross-selling, and market exploration.
• Establish and execute business development plans, particularly focusing on expanding our QoL services, especially in the realm of Facilities Management.
• Act as the conduit between our customers and segment leadership, championing their needs and influencing our strategic decisions.
• Play a key role in Food Transformation for the region.

• Proven success in leading complex bid management and driving business development efforts.
• Strong team leadership experience with the ability to inspire motivation and engagement.
• In-depth understanding of facilities management, both hard and soft services, within a matrix organizational structure.
• Ideally have exposure to the food industry due to the exciting transformation of our food offering
• Exceptional project management skills and the ability to collaborate across functions.
• Proficient in commercial negotiations and a strategic thinker with innovative solutions.

• Performance-related bonus
• Company car allowance
• Contributory pension scheme
• Biennial health assessments
• 35 days holiday (inclusive of bank holidays) – rising to 36 after 3 years
• Flexible benefits fund of £1,300 to utilise across an array of benefits – including Private Medical Insurance (PMI), dental cover, gym memberships, and various retail / hospitality discounts

The Product Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Manage a team of Product Managers to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Oversee strategic roadmap, development, launch, and marketing to gain maximum benefit from each product
• Oversee day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
• Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
• Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
• Help drive innovation by working with external partners/alliances to develop products, manage vendor relationships, and prepare agreements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience
• Experience managing across multi-function and/or global business
• Functional experience in marketing, credit, acquisitions, product development, or analytics
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication
• Ability to work in a team-oriented environment

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

- Esta persona será responsable de liderar el producto en Afore

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Info Security Prof Group Mgr is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to prevent, monitor and respond to information/data breaches and cyber-attacks.The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities:

• Coordinate application testing efforts that support protecting the confidentiality, integrity, and availability of business information that are stored and processed
• Educate and advise business and technical leaders on the development, delivery and management of security solutions
• Define and implement security policies and standards, and provide periodic Information Security (IS) management reports
• Provide security oversight for major system designs and monitor the implementation of approved Corrective Action Plans
• Plan and implement IS administration for Information Technology (IT) projects, and plan short to medium term IS actions and resources
• Contribute to the evaluation and selection of applications and systems, focusing on IS implications
• Manage a large/complex team or multiple teams, including the people, budget, policy formation, and strategy planning
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of relevant experience
• Proven experience with Databases preferred
• Additional technical certifications preferred
• Advanced analytical and problem solving skills
• Consistently demonstrates clear and concise written and verbal communication
• Proficient in interpreting and applying policies, standards and procedures
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

This position acts as a liaison with local business and functions team and the global Cybersecurity capacities in order to maintain a coordinated and consistent approach to address cyber-events (incidents), cybersecurity exercises and relevant cybersecurity related conversations (i.e. regulators, partners, vendors, peers, customers). The Info Security Prof Group Mgr also leads a team of experts that will track any information security incident and ensure adequate compliance with regulatory requirements, including regulatory and customer notifications, guide the business and third parties on adequate incident containment and recovery and ensure adequate root/cause analysis are being developed and any learning action plans are addressed.

Qualifications:

• 10+ years of relevant experience

• Proven experience with Databases preferred

• Additional technical certifications preferred

• Advanced analytical and problem solving skills

• Consistently demonstrates clear and concise written and verbal communication

• Proficient in interpreting and applying policies, standards and procedures

• Demonstrated ability to remain unbiased in a diverse working environment

• Fluent conversational English (spoken and written)

• Ability to create network connections with senior management stakeholders

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Product Management Senior Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Manage a team of professional to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Manage strategic program roadmap, program/product launch, and program marketing to gain maximum benefit from each product
• Monitor client and competitor market research to ensure successful execution of a marketing plan spanning product, brand, acquisition, customer and retention, and improving performance, brand preference, and client engagement
• Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units
• Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Participate in development of client valued propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Oversee program life cycle including market demands, technology trends, and the competitive field as well as develop and communicate a business plan to approach the marketplace
• Define and launch new products, features, and capabilities including defining the product/feature and go-to-market strategy, and participate in technology development and market launch activities
• Engage with external partners and/or vendor relationships, engage in negotiations, manage ongoing relationships, and prepare agreements
• Deploy profitable marketing strategies, lead conceptualization and implementation of key growth initiatives, and maintain current market intelligence on the overall industry verticals and competitors
• Assist in building new relationships in supported verticals using available tools such as industry publications, direct mail, internet presence, trade shows, calls, and strategic alliances
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience
• Previous supervisory experience across multi-function and/or global business
• Experience with banking and investment products
• Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles
• In-depth knowledge of industry and competitor products/services
• Working knowledge of industry practices and standards
• Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
• Ability to develop strategy, resources, and inspire a diverse set of individuals
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated negotiation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

FUNCION PRINCIPAL

Esta posición será responsible del desarrollo y administración de la cuenta digital incluyendo la definición de la oferta de valor, características y atributos del producto

También será responsable de dar seguimiento y coordinar los esfuerzos relacionados con el proceso de rebranding de DDA’s 

SE REQUIERE:

Nivel mínimo de Licenciatura o experiencia equivalente

Con experiencia en administración de productos / gerencia de productos

Con habilidad de negociación y muy enfocado al trabajo en equipo

Con habilidad de organización y seguimiento a proyectos

Inglés intermedio-avanzado

Office básico

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Product Management Senior Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Manage a team of professional to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Manage strategic program roadmap, program/product launch, and program marketing to gain maximum benefit from each product
• Monitor client and competitor market research to ensure successful execution of a marketing plan spanning product, brand, acquisition, customer and retention, and improving performance, brand preference, and client engagement
• Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units
• Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Participate in development of client valued propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Oversee program life cycle including market demands, technology trends, and the competitive field as well as develop and communicate a business plan to approach the marketplace
• Define and launch new products, features, and capabilities including defining the product/feature and go-to-market strategy, and participate in technology development and market launch activities
• Engage with external partners and/or vendor relationships, engage in negotiations, manage ongoing relationships, and prepare agreements
• Deploy profitable marketing strategies, lead conceptualization and implementation of key growth initiatives, and maintain current market intelligence on the overall industry verticals and competitors
• Assist in building new relationships in supported verticals using available tools such as industry publications, direct mail, internet presence, trade shows, calls, and strategic alliances
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience
• Previous supervisory experience across multi-function and/or global business
• Experience with banking and / or rewards products
• Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles
• In-depth knowledge of industry and competitor products/services
• Working knowledge of industry practices and standards
• Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
• Ability to develop strategy, resources, and inspire a diverse set of individuals
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated negotiation skills

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

FUNCIÓN PRINCIPAL:

Asegurar la mejor experiencia del cliente en la búsqueda de nuevos partners y alianzas en los programas de lealtad

SE REQUIERE:

• Licenciatura preferente económico administrative, marketing
• Experiencia en productos de tarjetas de crédito y programas de lealtad (6 a 10 años)
• Experiencia liderando iniciativas con diferentes equipos
• Habilidades de comunicación, crear relaciones con socios
• Inglés avanzado, de negocios
• Office Intermedio-Avanzado
• Conocimientos de P&L
• Deseable maestría

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The Mid-Corp Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

• Drive innovation on the solutions we provide clients through partnerships with product specialists and subject matter
• Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB)
• Oversee the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
• This people leadership role is responsible for leading a team of Relationship Managers (RMs).
• Responsible for calling on clients to deepen relationships and proactively owning, responding to and anticipating future needs, roadblocks or risks, , in addition to identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition.
• Attracting, retaining and motivating a team, along with responsibility for managing a budget and meeting team sales goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
   

Qualifications:

• 10+ years of experience
• In-depth knowledge of all aspects of commercial banking; commercial credit knowledge and an ability to quickly learn new products and services
• Possesses sound judgment and is creative in providing credit/deposit solutions to bank clients
• Significant experience with commercial credit decision making authority, with experience in complex capital structures and cross border transactions
• Minimum intermediate level credit skills with the capability to demonstrate advanced level credit skills to be appointed a senior credit officer
• Ability to work effectively in team setting
• Able to effectively interact with a variety of internal and external constituencies
• Proven track record of successfully managing and leading teams through complex change; a reputation for retaining, attracting and developing talent   
• Proven leadership ability with excellent interpersonal communication skills
• Must be able to express a sound opinion, able to agreeably present another viewpoint
• Must have a sharp business development focus and demonstrate innovative approaches
• Able to quickly adapt priorities based on the latest data insights

Education:

• Bachelor’s/University degree, Masters degree preferred

-------------------------------------------------

Job Family Group:

-------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Description

About Embry-Riddle Aeronautical University:  

At Embry-Riddle, we take pride in our position as the world's largest and most comprehensive university dedicated to aviation and aerospace. Located in Daytona Beach, Florida, and Prescott, Arizona, our esteemed residential campuses offer a prestigious educational experience. However, our commitment to education knows no borders as our Worldwide campus expands our reach globally, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America. This breadth of reach ensures that students can access our exceptional programs without geographical limitations. 

With a history spanning nearly a century, we have continually adapted to the dynamic needs of the industries we support. In the Academic Year 2022-23, we welcomed over 11,100 students to our residential campuses and over 19,000 students at our worldwide campus.  

Join our global community and embark on a journey of academic excellence and limitless possibilities. Employees working more than 30 hours a week can enjoy medical, dental and vision benefits, an amazing retirement plan with immediate vesting that includes a 6% gift and up to 4% match, free tuition for employees and their immediate family members, and a generous personal leave program. To find out more about our benefits and why ERAU has been named a “Great College to Work For” for 13 consecutive years, visit our careers page.     

The Opportunity:  

We are searching for an Assistant Director for our state-of-the-art planetarium. The planetarium provides immersive STEM experiences for ERAU degree programs, K-12 groups, and the public, adding to the first-class Embry-Riddle educational experience, while spreading inspirational science and the university’s quality reputation far and wide. The Assistant Director will work with the Planetarium Director to ensure smooth, day-to-day operation of the facility in service of its large and growing variety of clientele.

Duties and responsibilities include:

• Training and supervising student planetarium assistants, ensuring the planetarium’s level of service to large and varied audiences is maintained, while providing opportunities for experience and growth for the planetarium’s student workers in informal STEM education, planetarium presentation, and production.
• Cultivating a niche technological planetarium know-how combined with a commanding capability in the informal educational sphere in order to create and present immersive, high-quality STEM programs to audiences in our Digistar 6 47’ 4K Campus Planetarium and our Mobile StarLab Planetarium.
• Interfacing with many ERAU departments, public partners, and other vested groups to maintain and implement the planetarium’s monthly and seasonal schedule.
• Gaining a strong, broad understanding of the different technical and operational working parts of the planetarium, so as to be able to expertly implement run-of-shows, while overseeing teams of workers during the many different types of events that take place within the dome.
• Managing the various response flows related to the planetarium’s customer service inquiries having to do with public or educational programming, online ticketing functionality, and more.
• Other duties as assigned.

To be considered for this position, please submit a cover letter and resume along with your application.

Qualifications

Required:

• Bachelor's degree in STEM field or Education
• 1-3 years’ experience in informal education related to physical sciences, life sciences, space sciences, engineering and/or technology. 
• Must have excellent interpersonal and communication skills; ability for public speaking to students (grade school through college) and general public.

Preferred:

• Prior experience with the Digistar 6 or other planetarium system

• Collaborate closely with bid teams, crafting intricate win strategies that align with our sales objectives for target clients.
• Play a pivotal role in advising the segment on profitable growth opportunities, utilizing your expertise to foster business retention, cross-selling, and market exploration.
• Establish and execute business development plans, particularly focusing on expanding our QoL services, especially in the realm of Facilities Management.
• Act as the conduit between our customers and segment leadership, championing their needs and influencing our strategic decisions.
• Play a key role in Food Transformation for the region.

• Proven success in leading complex bid management and driving business development efforts.
• Strong team leadership experience with the ability to inspire motivation and engagement.
• In-depth understanding of facilities management, both hard and soft services, within a matrix organizational structure.
• Ideally have exposure to the food industry due to the exciting transformation of our food offering
• Exceptional project management skills and the ability to collaborate across functions.
• Proficient in commercial negotiations and a strategic thinker with innovative solutions.

• Performance-related bonus
• Company car allowance
• Contributory pension scheme
• Biennial health assessments
• 35 days holiday (inclusive of bank holidays) – rising to 36 after 3 years
• Flexible benefits fund of £1,300 to utilise across an array of benefits – including Private Medical Insurance (PMI), dental cover, gym memberships, and various retail / hospitality discounts