Total 72 Director/C-Level job vacancies in Bukit Raya, Sepaku, KAB. PENAJAM PASER UTARA, KALIMANTAN TIMUR, Indonesia

Space Matrix Design Consultants is seeking a dynamic thought leader to be our Associate Director - Client Solutions. The new Associate Director - Client Solutions will be a key influence in client development & management strategy in the region.

In Brief:

• You will be a key influencer in client acquisition, development & management strategy for Singapore Client solutions.
• You will consult and showcase our value proposition to existing and prospective clients and recommend the right business and workplace solutions.
• You will work towards achieving financial goals set by the organization in order to meet the team and individual sales target.
• You will collaborate with the studio design heads and other functions for ongoing projects and new pitches in line with the value proposition to the client and the winning strategy developed by you along with the key stakeholders. Also, work closely with the team to check if client needs and strategy are being incorporated in the design and submission.
• Identify new workplace trends as well as new partners to engage with by remaining current on industry trends, market activities, and competitors.
• Prepare and present reports to senior management as and when needed for discussion around health of the client solutions performance in Singapore
• Work closely with your international peers at Space Matrix to share best practices, leads and deals and client account information and opportunities.
• Propose innovative approaches and strategies to further strengthen the presence of Space Matrix in Singapore and position the company for a larger market share

Job requirements

• You are an eminent professional in the regional Workplace industry with a strong network with the industry.
• You have a track record of achieving financial targets in a sustained manner.
• You have a degree/experience in Architecture/Interior design or project management and experience of corporate interior projects with at least 15 years in B2B business development in the workplace industry.
• You are passionate about impacting ‘industry leading thinking’ in workplace design and execution and stay abreast of trends and competitive positioning.
• You have excellent communications skills and ability to build trust and collaborative relationships (both internally and externally).
• You are comfortable with ambiguity, have high learning agility and problem solving skills.
• You are passionate about the future of Workspaces and have the persistence and the perseverance to bring the best solutions for the customer.
• You will abide by Space Matrix values Teamwork, Integrity and Excellence

About Us:

For more details, please visit our website : www.spacematrix.com

Responsibilities

• Own and hit/exceed annual sales targets within assigned territory and accounts

• Develop and execute strategic plan to achieve sales targets and expand our customer base

• Build and maintain strong, long-lasting customer relationships

• Partner with customers to understand their business needs and objectives

• Effectively communicate the value proposition through proposals and presentations

• Understand category-specific landscapes and trends

• Reporting on forces that shift tactical budgets and strategic direction of accounts

JOB SUMMARY

Responsible for the supervision of all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 1 year experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Maintaining Concierge Goals

• Supervises day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Assists in development of specific goals and plans to prioritize, organize, and accomplish work.

• Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

• Establishes an effective database to be used by all team members for restaurant and local attractions.

• Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

• Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

• Provides check-in and check-out services and handles reservations when needed.

• Maintains knowledge of rooms and their locations, services and facilities of the hotel.

• Confirms repeat and VIP guests are receiving appropriate service and verifies their requests are carried out.

• Responds to emergency situations using appropriate procedures.

• Maintains awareness of daily operations and events at the hotel.

• Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

• Provides warm welcome and anticipation of guest needs throughout their stay.

• Inspects grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

Supervising Concierge Team

• Supervises all activities of concierge team.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Takes part in building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises employees and all day-to-day operations. Understands employee duties well enough to perform them in employees' absence.

• Maintains open, collaborative relationships with employees and encourages employees do the same within the team.

• Verifies concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Verifies that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Ensuring Exceptional Customer Service

• Promotes an atmosphere where concierge team provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with guests to obtain feedback on quality of product, service levels and overall satisfaction.

• Verifies employees understand customer service expectations and parameters.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Jobscope:

1. Ensure timely and safe production of cooked foods, adhering to regulatory requirements (FSA, WSHA, etc).

2. Able to knead Prata, Naan and Chappathi dough, mix Thosai, Idly and Vadai Batter.

3. Able to prepare and cook South Indian dishes, North Indian dishes and Mamak Marination, such as Chicken/Fish/Mutton Curry, Kerala Fish Curry, Dhalcha, Briyani, Fish/Beef/Mutton/Chicken Masala, Raitha, Prata, Kotthu Prata, Murtabak, Roti John, Thosai, Kurma Masala, Mutton Soup Pastes/Essence, Tulang Merah Paste, Bubur mix, Samosa Batter, Vadai Batter, Bhajji Batter, Rojak Batter, Pongal, Thalapakattu/ Dum/ Keema/ Kozhikode Briyani.

4. Able to prepare North Indian Foods such as Tandoori Chicken, Tikka Masala, Rogan Josh, Channa/ Panneer/ Butter Chicken Masala, Palak Panneer, Vegetable/Mutton/Chicken i & etc.

5. Able to prepare Indian Sweets such as Kesary, Halwa, Rasagulla, Gulab Jamun, Vatlapam, Badam Milk, Kunafe, Baklava, Palkova, Badam Gheer, Rasmalai, Murukku, and other items for festive snack series.

6. Able to prepare meats, cutting, slicing and de-veining meats.

7. Able to cook in small and large quantities without compromising on taste and quality. Work with large kitchen equipment and mixers.

8. Demonstrate safe handling of foods adhering to regulatory requirements including, preparation, marination, packing and sealing, freezing techniques.

9. Physically fit to carry heavy loading up to 40kg.

10. Able to meet production requirements and make ingredients requests based on production output.

11. Manage cooks in kitchen, assign kitchen helpers with dishing out and cleaning crew with dishwashing duties. Actively participate in duties when staff on leave as all-rounder.

12. Ensure cleanliness of cooking area, processing area, finished goods area abiding by regulatory requirements.

13. Conduct day closing and opening, washing of cooking utensils, equipment, cleaning and sanitization of premises.

14. Record temperature gauge for chillers and freezers daily.

15. Maintain recipe standards and timely dishing out of menu items in a fast-paced environment and able to cover stations from other cooks/preparers in their absence.

16. Able to read and dish out foods based on platform orders, bulk and regular orders.

17. Always ensure use of Personal Protective Equipment.

18. Ensure kitchen KPIs are met.

19. Reports to Director.

Skills Required:

1. Possess strong culinary skills in dishing out Indian food products in large quantities (100-500kg).

2. Able to operate large capacity cooking equipment, woks and stove.

3. Able to work long hours as operations commence from 4am to 4pm and different shifts.

4. Multiskilled to handle multiple products at one time and handle staff movements and stations.

5. Able to lift heavy bags (up to 40kg)

Education Qualification / Experience:

No education required, preferably experienced in culinary arts for at least 10 years’ experience.

Key Selection Criteria:

1. Strong Culinary Skills in preparing Indian Mamak Foods (South/North Indian Foods)

2. Ability to work on different shifts and manage staff

3. Able to work long hours and lift heavy stuff (up to 40kg)

Working Condition:

1. Manufacturing Kitchen / Mamak Stall some times to assess use of products

2. Long hours due to long operational hours

3. Physically able to stand long hours

4. Hot Kitchen environment

Specific Training Requirements:

Basic Hygiene Cert is a must, if not we will send for training

Salary Range:

$3,800 - $6,000

Remunerations:

Annual: 7 Days Annual Leave (for first year), 14 days Medical Leave, 60 Days Hospitalisation Leave

Recruitment Contact:

Pls send resume to HR Lead at 9859-4009 (WhatsApp only) or email hr.azharfoods@gmail.com.

The Assistant Director of Human Resources at AYANA Hospitality plays a vital role in overseeing all aspects of the human resources function within the company. As the Assistant Director of Human Resources, you will manage all aspects of the HR function to support the growth and success of all of our hotel operations and services.

• Design, implement, and manage HR policies and programs that align with the company's strategic objectives.
• Responsible in overseeing the recruitment and selection process, ensuring compliance with employment laws and regulations, managing employee relations, developing and implementing training and development initiatives, and administering compensation and benefits programs.
• Handling performance management, employee engagement, and succession planning.
• Collaborate with other department heads to ensure the HR function aligns with their respective departmental goals and objectives.
• Responsible for analyzing HR metrics and providing insights to drive continuous improvement in HR operations and processes.

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum of 5 years of experience in a senior HR role, preferably in the hospitality industry.
• In-depth knowledge of HR best practices, employment laws, and regulations.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Experience in talent acquisition, performance management, employee relations, and training and development.
• Ability to handle sensitive and confidential information with discretion.
• Strong analytical and problem-solving skills.
• Proficient in HRIS and other HR software applications.
• Professional HR certifications are a plus.

We are a lithium ion battery recycling startup that uses our patented world’s first electrochemical process to recycle batteries. We strive to push for a cleaner battery recycling environment, for a better place for our families. We do this by transforming the recycling industry by reducing pollution and contributing to a cleaner battery recycling environment. With support from Temasek Foundation, Momentum VC (SMRT), we are building our plant in Singapore.

We are a young and fast growing startup, looking for individuals who have the energy and willingness to push the boundaries of technologies. We are looking for individuals who possess the following skill sets to help with the scaling up of our business.

Job scope:

1. Formulate go-to-market strategy with the leadership team
2. Act as a proxy to the founder and manage key verticals of the company
3. Represent the company and be one of the main POC for liaising with external stakeholders
4. Assist the CEO with areas such as deal making, marketing strategies and client management

Requirements:

1. University degree or equivalent, having an MBA will be ideal
2. Proven success in a business management role, with a special focus in investments/finance/revenue generation
3. Passionate in technology with a keen interest in new technologies and able to adapt to rapidly evolving product, organization and market.
4. Self-driven, independent and resourceful
5. Effective team player with good communication and presentation skills
6. Possess good analytical thinking and problem solving skills
7. Excellent communication in English
8. Good to have knowledge in the lithium battery space

As the Managing Director of our seafood retail business, you will be responsible for overseeing all aspects of our operations, driving growth, and ensuring the continued success of the company. Reporting directly to the Board of Directors, you will provide strategic leadership and direction while fostering a culture of collaboration, accountability, and innovation within the organization.

Key Responsibilities:

1. Strategic Leadership:Develop and execute strategic plans to achieve business objectives and drive growth in revenue and profitability.
   Identify new market opportunities, emerging trends, and potential risks to inform decision-making processes.
   Lead market research initiatives to assess consumer preferences, competitor activities, and industry dynamics.
2. Operational Management:Oversee day-to-day operations, including supply chain management, procurement, production, distribution, and retail activities.
   Ensure efficient utilization of resources, optimization of processes, and adherence to quality standards and regulatory requirements.
   Implement best practices for inventory management, cost control, and operational efficiency.
3. Sales and Marketing:Develop and implement sales and marketing strategies to expand market reach, acquire new customers, and enhance brand awareness.
   Collaborate with marketing teams to create compelling promotional campaigns, product launches, and customer engagement initiatives.
   Establish partnerships with key stakeholders, suppliers, distributors, and retail partners to drive sales growth and market penetration.
4. Financial Management:Oversee budgeting, forecasting, and financial planning processes to achieve revenue targets and profitability goals.
   Monitor financial performance metrics, analyze variances, and implement corrective actions as needed.
   Evaluate investment opportunities, mergers, acquisitions, and strategic partnerships to support business expansion and diversification.
5. Talent Management:Recruit, develop, and retain top talent by fostering a culture of performance excellence, learning, and professional development.
   Provide leadership and mentorship to senior management team members, empowering them to drive results and achieve organizational goals.
   Promote diversity, equity, and inclusion within the workplace, ensuring equal opportunities for all employees.

• Proven experience (5 years) in executive leadership roles within the seafood industry or related retail sector.
• Strong understanding of seafood supply chain dynamics, quality standards, and regulatory requirements.
• Demonstrated track record of driving business growth, managing complex operations, and delivering results in a competitive market environment.
• Excellent leadership, communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to analyze data, identify trends, and make informed decisions.
• Commitment to sustainability, ethical business practices, and corporate social responsibility.

If you believe you possess the qualifications and experience required to excel in this role and are passionate about making a positive impact in the seafood retail industry, we invite you to apply and join our dynamic team at ST FRESH SEAFOOD.

Nestled at the pulse of the upper Orchard Road shopping district and ideally located a short walk from the UNESCO-lauded Singapore Botanic Garden, The Singapore EDITION features 204 guestrooms and suites in addition to sophisticated public spaces that include several innovative restaurant and bar concepts, a rooftop pool, spa, gym and versatile meeting spaces.

JOB SUMMARY

Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

Education and Experience

· High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

OR

· 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

Skills and Knowledge

· Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

· Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

· Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

· Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.

· Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

CORE WORK ACTIVITIES

Developing and Maintaining Food and Beverage/Culinary Goals

· Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

· Reviews financial reports and statements to determine how Food and Beverage is performing against budget.

· Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.

· Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.

· Establishes challenging, realistic and obtainable goals to guide operation and performance.

· Strives to improve service performance.

Developing and Maintaining Budgets

· Develops and manages Food and Beverage budget.

· Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.

· Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.

· Focuses on maintaining profit margins without compromising guest or employee satisfaction.

Leading Food and Beverage/Culinary Team

· Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

· Encourages and builds mutual trust, respect, and cooperation among team members.

· Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

· Serves as a role model to demonstrate appropriate behaviors.

· Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.

· Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.

· Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).

· Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.

· Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.

· Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

· Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.

Ensuring Exceptional Customer Service

· Provides services that are above and beyond for customer satisfaction and retention.

· Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

· Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.

· Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

· Empowers employees to provide excellent guest service.

· Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.

· Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.

Managing and Conducting Human Resource Activities

· Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

· Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).

· Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

· Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

· Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.

· Brings issues to the attention of Human Resources as necessary.

· Ensures employees are treated fairly and equitably.

· Coaches team by providing specific feedback to improve performance.

Additional Responsibilities

· Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.

· Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

· Analyzes information and evaluating results to choose the best solution and solve problems.

· Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

· Order and purchase equipment and supplies.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

To apply for this position, applicants must apply via the link below:

Austrade - Landing Pad Director (nga.net.au)

The role:
Austrade Singapore’s Landing Pad (LP) Director will be key leader within the Southeast Asia Landing Pad network. The role is high-profile and outward facing, with the LP Director responsible for in-market program design and delivery, to support Australian technology companies, in particular scale-ups, to achieve commercial success in Singapore, and to develop a pipeline of Landing Pad clients across Southeast Asia.

Working to Singapore’s Trade and Investment Commissioner, the LP Director will work closely with existing technology sector colleagues in Singapore, Southeast Asia and Australia, and will work closely with other LP specialists across the region.

Duties include:
• Developing and maintaining productive, high-level business network with investors, partners (including State and Territory government partners, in-market accelerators and industry associations) and customers to facilitate trade connections for Australian technology companies.
• Monitoring and assessing key technology trends in Singapore, as well as significant commercial developments in market to identify commercial opportunities and provide thought leadership and insights on existing and emerging opportunities, and advice for Australian businesses to effectively sell into Singapore and across Southeast Asia.
• Providing Austrade trade services to Austrade technology clients, with the aim of helping clients gain significant commercial traction in Singapore by:
– Working with the broader Austrade team across Southeast Asia and Australia to identify and priorities sub-sectors that are aligned with the Australian technology capabilities, and contribute to Austrade’s strategy for delivering commercial outcomes
– Actively engaging with industry and commercial players in market to identify and qualify market opportunities in priority sub-sectors
– Leading coordination and delivery of multiple cohorts to market, including arranging for an effective presence for Team Australia at key trade events in Singapore
– Providing one-to-one trade services to clients.
• Contributing to Austrade marketing efforts for technology sector and Landing Pad program delivery.
• Providing support to whole-of-government technology initiatives in Singapore, in collaboration with the Australian High Commission, and State and Territory representatives in Singapore.
• Designing and managing an annual program strategy and budget, delivering activities aligned to budget and strategic objectives.
• Contributing to agency-wide reporting, strategy development, client relationship management records, and other tasks as required.

For more detailed information please view the Job Information Pack.

Eligibility
To be eligible for consideration and appointment you must have:
• Work Authorisation - to be eligible for employment with Austrade in Singapore, candidates must be legally authorised to live and work in Singapore at the time of appointment.
• Language - the successful candidate must be a highly motivated team member, fluent in written and spoken English.
• Security Clearance - the successful applicant must be willing to complete an Entry Level Screening Pack and be confirmed as a suitable person to access Government resources prior to commencement in the
role.

Closing date
Applications close 24 July 2024 at 11:30pm (local time).

The Singapore EDITION is located on the west end of the Orchard commercial district and will be South-East Asia’s first EDITION Hotel. This eight-storey hotel will feature 204 rooms, stylishly designed with a sophisticated flair. It will be EDITION Hotels’ first ultra-luxe offering. Hotel is projected to open in Q3, 2023.​

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE

Local market experience preferred

Education and Experience

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

• Assumes the responsibilities of the Spa Director in his/her absence.

• Ensures all employees have the proper supplies, equipment and uniforms.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Manages supplies and equipment inventories within budget.

• Maintains cleanliness of spa and related areas and equipment.

• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

• Strives to improve service performance.

Conducting Human Resources Activities

• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees understand expectations and parameters.

• Brings issues to the attention of the department manager and Human Resources as necessary.

• Observes service behaviors of employees and providing feedback to individuals.

• Participates in employee progressive discipline procedures.

• Participates in an on-going employee recognition program.

• Reviews comment cards and guest satisfaction results with employees.

• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Supervises on-going training initiatives and conducting training when appropriate.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

Melindungi personel dan lingkungan dari bahaya serta mengingatkan personel akan peraturan keselamatan dan membantu mereka bekerja dengan aman.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Director of Engineering to join our team!

As a Director of Engineering, you will be required to:

• General administration of the Engineering Department, including other proper maintenance and repair of all building, fixtures, fittings and equipment as well as technical improvement, preventive maintenance and utilities consumption control
• Lead and manage the engineering department, including recruiting, training, and supervising staff.
• Develop and implement comprehensive maintenance programs to ensure the smooth operation of all hotel systems and equipment.
• Conduct regular inspections to identify and address any maintenance or repair needs promptly.
• Collaborate with other departments to support their operational needs and ensure guest satisfaction.
• Manage capital projects, renovations, and upgrades, from planning through execution.
• Ensure compliance with all safety regulations and environmental standards.
• Monitor energy usage and implement measures to optimize efficiency and reduce costs.
• Drives the environmental culture in the Hotel and guide the Department Heads in their initiatives
• Maintain accurate records, budgets, and reports related to engineering activities. Responsible for all the functions of Fire, Life, Safety Manager and ensuring that all requirements and standards comply.

We are seeking a highly motivated and experienced Business Development Director to join our business development team. As the Business Development Director, you will play a crucial role in leading the marketing team to drive sales and establish strategic partnerships with existing client and ability to generate new sales in Singapore and around the region to meet annual sales target.

Roles & Responsibilities

Job Description

· To identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets

· To develop and execute strategies to increase the sales growth of the New Business Unit (BU) to meet and exceed the sales target

· To build good business relationships with principals and customers through regular visits and contacts to develop new revenue streams

· To participate in contract and price negotiations with customers

· An acute sense of hunting and developing new opportunities to expand business in areas / account responsibilities.

· Continuous improvement in self-research, learning and readiness on the new market, new product, solutions etc

· A player-coach role, leading and managing the marketing team at the same time, contribute to both individual and team sales target

· Comply with monthly reporting via Sales-Force with potential leads and opportunities

· Coordinate and participate in industry trade show and exhibition etc

· Willing to travel within short notice.

· Strong verbal and written communication

· Good IT skills

· Initiative and good decision-making skills

· Project management skills

· Strong organizational skills

· Strategic and analytical thinking skills

· Ability to write detail reports.

· Achieve sales targets

· Any other duties as assigned by the Management

Key requirements:

· Degree in business management/ Marketing, MBA is preferred

· At least 9 years of regional and domestic industry and shipyard sales experience related to marine valves, high pressure hoses, fittings, safety equipment, etc with good proven sales record.

· Able to work independently and strong in collaboration

· Excellent communication skills in bilingual

· Strong business acumen with the ability to convert potential leads into business

· Excellent time management skills and the ability to multitask

· A strategic and creative mind

· Possess the ability to work with cross-functional teams

· A solid understanding of business and marketing principles

· Valid class 3 license and process own vehicle

1. HR Strategy and Planning:

• Collaborate with School Leaders to develop and implement HR policies, processes and initiatives to support School’s strategic goals and priorities.
• Facilitates workforce planning and succession management initiatives.

2. Talent Acquisition and Management:

• Collaborates with School Leaders to develop and implement strategies to attract, retain, and develop a diverse and high-performing workforce.
• Collaborates with Key Personnels to identify staffing needs and implement effective hiring and talent management processes.
• Owns the full recruitment lifecycle, including screening, interviewing and selection, ensuring a positive experience to upkeep school’s employer branding.
• Manages onboarding and orientation processes for new employees.

3. Employee Relations and Engagement:

• Drives initiatives to enhance employee engagement, satisfaction, and well-being, including staff welfare activities.
• Champions a culture of diversity, equity, and inclusion, fostering an environment where all employees feel valued and respected.
• Foster a positive and inclusive work environment by ensuring that employee concerns, conflicts, and grievances are addressed effectively in line with legal obligations and the MOE/School’s policies.
• Support the handling of disciplinary cases.

4. HR Compliance:

• Leads the daily HR operations to ensure compliance with labor laws, regulations, and MOE/school policies.
• Maintains knowledge of market trends, best practices, regulatory changes and new technologies in HR-related matters, to appropriately advise stakeholders.

5. Performance Management:

• Manages and facilitates the performance management process for all staff types.
• Provides guidance to employees on goal setting, performance evaluations, and career development.

6. HR Metrics and Reporting:

• Conducts analysis of organizational trends in support of decision-making in HR-related matters and to evaluate effectiveness of HR initiatives.
• Benchmarking and recommending good HR practices for continual improvement.

7. Compensation and Benefits Administration:

• Manages compensation and benefits programmes to ensure competitiveness and alignment with industry standards as well as school’s objectives.
• Accountable for timely, accurate and efficient payroll activities in accordance with relevant legislation.

8. HR Operations

• Oversees day-to-day HR operations managed by the team.
• Drives and constantly review HR processes to ensure good employee experience from joining to exit.
• Provide secretarial support to School’s HR Committee and Board.

9. Supervisory duties:

• Leads a team of HR personnels, promoting a culture of open communication and teamwork.
• Coaches employee performance, ensuring staff development and empowerment.

Requirements

• Proven experience in HR leadership roles, preferably in a complex organizational setting.
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Strong work ethic and personal integrity.
• Strong knowledge of Singapore employment laws and HR regulations.
• Strategic mindset with the ability to align HR initiatives with School’s objectives
• Excellent communication (spoken and written) and interpersonal skills necessary to build rapport and collaborate effectively with various stakeholders.
• Good knowledge of compensation and benefits strategies
• Tech-savvy, with proficiency in the use of HRIS, MS Office Suite and other office software.
• Ability to handle confidential information with integrity and discretion.
• A creative thinker and problem solver.
• Resilient and able to navigate a complex operating structure.A team player.

Job Posting: Assistant Managing Director

The Role:The Assistant Managing Director will work closely with the Managing Director to develop strategic plans, oversee operations, and ensure the company's financial and operational goals are met.

Key Responsibilities:

• Assist the Managing Director in strategic planning and execution.
• Help manage daily business operations and lead cross-functional teams.
• Participate in financial planning, budget management, and performance analysis.
• Contribute to business development initiatives and customer relationship management.
• Ensure company policies and procedures are followed by all departments.

Qualifications:

• Bachelor’s or Master’s degree in Business Administration or relevant field.
• Over 10 years of experience in a leadership role, preferably within the F&B industry.
• Strong understanding of business operations, financial management, and strategic planning.
• Excellent communication, leadership, and problem-solving skills.
• In-depth knowledge of Sichuan cuisine and the food service market.

We Offer:

• A leadership role in an innovative company.
• Competitive salary with bonus potential.
• Opportunities for professional growth and advancement.