Total 68 Manager job vacancies in Washington DC, District of Columbia

We’re looking for a dedicated and experienced Assistant Manager to join our Restaurant &

Bar team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, this opportunity is for you.

Your Responsibilities:

• Assist the Outlet Manager with daily operations, including opening and closing the venue.

• Ensure cleanliness and compliance with health and safety regulations.

• Lead and supervise the dining room staff, ensuring fast and friendly service.

• Train and motivate the team to deliver outstanding customer experiences.

• Manage inventory and handle supply orders as needed.

• Address customer inquiries and resolve complaints professionally and efficiently.

• Assist with staff scheduling and payroll management to meet budget goals.

• Collaborate with the kitchen team to ensure smooth coordination between front and back

of house.

• Ensure that dining areas, service stations, and equipment are clean and functioning

properly.

• Help plan and implement promotions to attract new customers.

• Maintain high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as a Supervisor or Assistant Manager in a restaurant or

bar.

• Strong leadership and organizational skills.

• Excellent communication and interpersonal abilities.

• Knowledge of food safety and sanitation practices.

• Flexibility to work shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to step up into a leadership role.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

We’re looking for a dedicated and experienced Outlet Manager to lead our Restaurant & Bar

team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, we want you to apply.

Your Responsibilities:

• Oversee daily operations of the outlet, ensuring a smooth and efficient service.

• Maintain cleanliness and compliance with health and safety standards.

• Lead, supervise, and motivate dining room staff to provide fast and friendly service.

• Manage inventory and order supplies as needed to ensure operational efficiency.

• Address customer inquiries and resolve complaints professionally and promptly.

• Assist with staff scheduling and manage payroll to align with budget goals.

• Collaborate closely with the kitchen team to ensure seamless operations between front

and back of house.

• Ensure all dining areas, service stations, and equipment are clean and functioning

properly.

• Develop and implement promotions to attract new customers and enhance sales.

• Uphold high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as an Outlet Manager or similar role in the restaurant or

bar industry.

• Strong leadership and organizational skills, with the ability to multitask in a fast-paced

environment.

• Excellent communication and interpersonal skills.

• Solid knowledge of food safety and sanitation practices.

• Flexibility to work varied shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to take charge of our new outlet.

Ready to take on the challenge? Apply Now! We’d love to hear from you.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

Responsibilities:

The successful candidates will be responsible for promoting & selling InNET Products & Services to existing and potential customers.

• Achieving growth and hitting sales targets as KPI set
• Working with Sales team to continuously design and implement strategic sales plan to expands company’s customer base
• To Build and promote strong and long-lasting customer relationships with them by understanding their needs
• Represent InNET in an ethical and principled manner.
• To develop new customers for the company

Requirements:

• Candidate must possess at least a Higher Secondary/STPM/”A” Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, in any field
• Minimum with 2 year(s) of working experience in Sales & Marketing will be an added advantage.
• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Independent and high level of creativity to drive the sales process from planning to closing
• Proficient in Microsoft Word, Excel & PowerPoint.
• Disciplined, high level of commitment, self-motivated, self-confident, proactive & result oriented.
• Excellent communication and presentation skills in English, Bahasa Malaysia & Mandarin would be an added advantage.
• Must possess own transport & willing to travel around Malaysia when required.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職責

品牌管理

• 掌握趨勢、社會和文化的最新知識。
• 傳播訊息以提供與品牌的相關性。
• 將品牌置於正確人群的心中。
• 幫助客戶從「人」的角度看待品牌。

制定銷售策略創意簡報

• 為提名品牌制定品牌銷售策略。
• 為提名品牌制定創意簡介。
• 向客戶和創意部門展示/銷售創意簡報。
• 利用研究和其他措施來驗證想法。
• 制定簡報，使策略生動起來
• 為客戶會議做出貢獻。
• 根據策略評估創意

要求

• 需擁有行銷、工商管理或相關領域的學士學位。
• 至少 10 年在廣告或行銷機構的策略規劃或相關職位的經驗是必不可少的。
• 了解相關背景（即人+類別+品牌）

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Responsibilities

Brand Management

• Maintain up-to-date knowledge of trends, society and culture.
• Disseminate information to provide relevance to brands.
• Place brands in the hearts and minds of the right people.
• Assist clients to see the brand from the “people’s” viewpoint.

Develop Selling Strategies Creative Briefs

• Develop brand selling strategies for nominated brands.
• Develop creative briefs for nominated brands.
• Present/ sell creative briefs to client and creative dept.
• Use research and other initiatives to validate thinking.
• Develop presentations to bring strategies alive
• Contribute to client meeting.
• Evaluate creative against strategy

Requirements

• A bachelor’s degree in Marketing, Business Administration, or a related field is required.
• A minimum of 10 years of experience in strategic planning or a related role within advertising or marketing agencies is essential.
• Understanding of relevant contexts ( i.e, people + category + brand)

Only shortlisted candidate will be notified.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities

• Provides advice, information and support to managers and employees on HR policies and procedures in line with best practice
• Coordinates and monitors the administration of all human resource activity
• Manages the joiner and leaver process from beginning to end, and ensures inductions and exit interviews are carried out
• Controls the monthly payroll and works with HR systems to ensure a smooth and efficient process
• Produces contracts of varying terms and conditions – consultants, temporary and permanent in compliance with Company policy and labor regulations
• Advises employees on the agency’s benefit offering
• Assists in training and development requirements for the agency
• Coordinates the agency recruitment process from posting roles to shortlisting candidates
• Continual policy and process development; communicates and implements policies and procedures in line with benchmarks and employment law regulation
• Build contact with local Universities in building new and young talent pool
• Plan annual internships program – working directly with Universities/Colleges
• Build a good base of talent pool – working closely with Regional team and also connect with industry peers
• Managing staff related issues
• Perform other ad-hoc tasks as assigned by reporting manager

Only shortlisted candidate will be notified

Perks & Benefits

• Central location
• Flexible working hours
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities
• Remote work flexibility

職責

• 根據最佳實踐，向經理和員工提供有關人力資源政策和程序的建議、資訊和支持
• 協調和監督所有人力資源活動的管理
• 從頭到尾管理入會和離職流程，並確保進行入職培訓和離職面談
• 控制每月薪資並與人力資源系統合作，確保流程順利且有效率
• 根據公司政策和勞動法規制定不同條款和條件的合約——臨時和永久的顧問合約
• 就該機構的福利提供向員工提供建議
• 協助機構滿足培訓和發展要求
• 協調機構招募流程，從發布職缺到篩選候選人
• 持續的政策和流程發展；根據基準和就業法規定傳達和實施政策和程序
• 與當地大學建立聯繫，建立新青年人才庫
• 規劃年度實習計畫－直接與大學/學院合作
• 建立良好的人才庫基礎—與區域團隊密切合作，並與業界同行建立聯繫
• 管理員工相關問題
• 執行報告經理指派的其他臨時任務

只有入圍候選人才會收到通知

津貼和福利

• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 開放文化
• 個人發展機會
• 遠距工作彈性

Profit Management

• Managing the day to day commercial retail operations and achieving sales target.
• Compile and analyse sales results, retail KPIs and identify opportunities and performance gap to improve sales and service.
• Responsible for overseeing the operations of retail outlets, achieving sales targets and profitability, minimizing operating expenses, and implementing sales strategies.
• Planning for Annual Budgets.

Operation Management

• Monitor and ensure compliance to all retail standards and regulatory requirements by trade authorities, complex landlords and department stores.
• Design and implement effective Standard Operating Procedures (SOPs).
• Implement controls in cash collection, stock count schedules, stock control and inventory integrity.
• Ensure security of staff and business areas are in place and theft/pilferage preventive controls, surveillance cameras functioning and monitoring,
• Ensure effective manpower coverage for all stores and submission of staff OT hours.
• Recruit, train, develop, plan, organize the team from time to time
• Ensure housekeeping of all business areas are executed and maintained to the highest level of standards
• Take charge/participate in roadshow and other marketing activities to promote brand
• Drive business expansion by identifying new outlet and store opening opportunities.

Leadership

• Support stores to maintain productivity and retail operations standards, discipline, training and development.
• Cultivate effective communication to build/improve staff motivation and morale leading to a positive working attitude and environment.
• Conduct staff appraisal and performance reviews.
• Lead and coach staff towards achieving the sales goals and service standards and through trainings where required
• To tactically strategize and drive the outlets to achieve sales and services targets.
• To develop, motivate and inspire outlet staff towards maximum performance in surpassing targets via performance driven initiatives and rewards. Analyse outlet staffs Competency Gap and plan their training and development to meet acceptable standards, efficiency and productivity levels.
• To direct the outlet team in ensuring compliance to all policies and procedures. Review the guidelines and provide recommendations to the Management when necessary.
• To resolve escalated key customers’ problems/complaints and provide guidance to the team to ensure fast resolutions to meet the customers’ expectations and satisfaction.
• To effectively drive the outlet based on the Company’s objectives and performance initiatives and its effectiveness to the Management.
• To conduct periodic visits to outlets to ensure the set standards are achieved as well as continuously keep abreast to industry best practices. Ensure efficient and effective management as well as high performance sales.
• To build, enhance and maintain effective relationships with internal and external parties (i.e. local authorities, government bodies, the malls’ management) in order to ensure good support or approval to execute all related operational matters.
• To continuously review, feedback and propose enhancement to internal policies, systems, processes and procedures, and relevant marketing initiatives to ensure it enhance the operational efficiency and effectiveness of outlets.
• To manage, check and enforce all promotional programs, displays and key activities are delivered with the set standards.
• To provide coaching and guidance to outlet staff in meeting acceptable operation standards to achieve Customer Service & Experience objectives.
• To monitor and control the cost structures including manpower cost in achieving profitable, effective and efficient operations at outlets.
• To contact store managers and other outlet staffs to communicate relevant information.
• To mentor and motivate sales staff to put in their best in order to achieve financial goals.
• To develop and implement budget and plans for retail operations.
• To possess knowledge of visual presentation techniques, ability to interpret and achieve visual objectives.
• To work closely with Visual Merchandiser to utilise the space available and merchandises to ultimate profitability.
• To monitor inventory levels to determine the need for stock supply at each retail outlet.
• To set and regulate product pricing using results of market and demand analysis.
• To create customers’ awareness on of the outlets’ products and services.
• To effectively handle additional responsibilities as assigned by the Company on an as-needed basis from time to time

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical insurance

• Our Technology team is the backbone of our business. We help the digital bank develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. 

• As a DevOps Engineer (Digital Bank), you will be part of our digital infrastructure technology team to manage and oversee the development, implementation, and maintenance of the bank’s infrastructure and platform systems. This position plays a critical role in establishing and maintaining a robust and scalable technology foundation for the bank in enabling the smooth operation and delivery of applications and services
  • Develop and execute the strategy for continuous integration and continuous deployment (CI/CD) practices and tools, ensuring alignment with the organization's goals and objectives.
  • Lead a team responsible for implementing and managing CI/CD pipelines, automation frameworks, and release management processes.
  • Define and enforce CI/CD standards, best practices, and workflows across development, testing, and production environments.
  • Collaborate with stakeholders, including development teams, quality assurance, and operations, to gather requirements and prioritize CI/CD initiatives.
  • Design and implement robust and scalable CI/CD pipelines, incorporating build automation, testing, deployment, and monitoring processes.
  • Manage and oversee the configuration, maintenance, and performance of CI/CD tools and platforms, such as Jenkins, GitLab, or similar tools.
  • Ensure the security and integrity of the CI/CD pipelines, implementing appropriate controls, access restrictions, and encryption mechanisms.
  • Monitor and optimize CI/CD processes and tools to improve efficiency, reliability, and time to market for software releases.
  • Collaborate with development teams to streamline application code integration, testing, and deployment processes.
  • Facilitate collaboration and communication between development, operations, and other stakeholders to ensure smooth and efficient software delivery.
  • Define and implement metrics and reporting mechanisms to track CI/CD pipeline performance, quality, and efficiency.

• • Bachelor’s degree or higher in Computer Science, Information Technology, Information System or a related field preferred; or with equivalent work experience together with professional certifications
  • Minimum 5 years of professional experience in DevOps, software engineering or similar technical roles, preferably in large-scale enterprise environments. 
  • Proficiency in various DevOps tools and including experience with source code management systems (e.g., Git), build automation tools (e.g., Jenkins, Travis CI), configuration management tools (e.g., Ansible, Puppet, Chef), containerization platforms (e.g., Docker, Kubernetes), and cloud platforms (e.g., AWS, Azure, GCP). Knowledge of scripting languages (e.g., Bash, Python) and infrastructure-as-code frameworks (e.g., Terraform, CloudFormation) is also required.
  • Deep understanding of CI/CD principles, best practices, and methodologies is necessary. Have hands-on experience designing, implementing, and maintaining CI/CD pipelines to enable continuous integration, automated testing, and deployment of software applications. Familiar with tools for automated testing, static code analysis, code quality, and artifact management.
  • Knowledge of system architecture and infrastructure components is important for optimizing CI/CD processes. Understand scalable and highly available infrastructure designs, network configurations, and security considerations.
  • Having professional certifications and qualifications related to a DevOps Engineer is an added key advantage – examples include but not limited to Certified Kubernetes Administrator (CKA), Certified Jenkins Engineer, Docker Certified Associate, AWS Certified DevOps Engineer, etc
  • Excellent collaboration and communication skills. Need to work closely with software engineering teams, operations teams, and other stakeholders to ensure smooth integration and deployment processes. 
  • Have strong problem-solving and troubleshooting abilities for identifying and resolving issues in CI/CD pipelines

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

• Leads and executes advanced open-source intelligence (OSINT) and financial intelligence (FININT) research and analysis to support Know-Your-Customer and compliance initiatives across the organization.
• Synthesizes large datasets and clearly and concisely presents findings through analytical reports, summaries, and presentations to DFC deal teams, senior management and other stakeholders.
• Effectively identifies structures, relationships, vulnerabilities, and opportunities, and assess the impact to an agency's risk.
• Conducts regular audits and quality control checks on the Know-Your-Customer analysis performed by a distributed network of analysts across the agency's business units to ensure accuracy, consistency, and adherence to regulatory and industry standards.
• Documents existing compliance processes and workflows for OSINT and FININT gathering and analysis at DFC. Proactively identifies areas for process enhancement and recommend improvements to increase efficiency, effectiveness, and compliance.
• Initiates and manages collaborative relationships with analytical and operational counterparts and other stakeholders within and across the Intelligence Community, broader interagency community, and with foreign partners.
• Organizes and delivers training sessions, workshops, and seminars to enhance the skills and knowledge of personnel involved in OSINT and FININT research and analysis.
• Conducts oral and written presentations that are exceptionally clear and effective regardless of complexity of subject, high pressure situations, or abnormal circumstances and are completed by established deadlines with little editing required.

Your new company
I am currently working with a Registered Building Control Approver and Building Regulations Consultancy who specialise in their services across the UK. As a Registered Building Control Approver they also provide Building Regulations Advice and Compliance services across various sectors. With their head office based inside London and working with clients throughout the UK.

Your new role

• Provide technical advice through the preparation of reports and briefings on building safety, building regulations, dangerous structures and land charges regulatory issues.
• Contribute to Council responses to government consultations and technical reviews in relation to building safety, building regulations, dangerous and temporary structures and land charges regulatory issues
• Provide support to the Building Safety Regulator under Section 13 of the Building Safety Act 2022 in the regulation of Higher-risk buildings and enforcement of the building regulations.
• Ensure full cost recovery for the Council in support of the Building Safety Regulator as set out in the Building Safety (Fees and Charges) Regulations (2023).
• Ensure that 'restricted activities' are only undertaken by the Building Control Authority upon the advice of a registered building inspector with the appropriate class registration for the building type.
• Ensure that the Council's building inspectors meet the requirements of the Building Safety Regulator in relation to competency assessment, training and development.
• Enforce the building regulations within the Borough using powers under the Building Safety Act 2022 and Building Act 1984 to ensure public safety.
• Investigate offences under Section 57 of the Building Act 1984, prosecuting cases as required.
• Investigate unauthorised building work in the Borough resolving contraventions.
• Serve Stop and Contravention Notices for breaches of the building regulations, prosecuting cases as required.

What you'll need to succeed

• Membership of MRICS, CABE or similar
• Minimum of five years post qualification experience, preferably in a Building Control environment
• Class 3 Registered Building Inspector - Essential requirement

What you'll get in return

• Salary: £85,000 - £95,000 + Package + Benefits
• Flexible working
• Weekly lunch paid for by the business

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Program Manager serves as the Advisor, Trade and Travel to the CBP Chief Financial Officer (CFO). The Advisor, Trade and Travel is charged with evaluating CBP international trade programs and recommending to the CBP CFO methods for improving efficiency and effectiveness. The position also develops strategies for engaging with external stakeholders, such as Federal Advisory Committee Act (FACA) committees, port authorities, trade associations, and Partner Government Agencies (PGAs).

This position starts at a salary of $122,198.00 (GS-14, Step 1) to $158,860.00 (GS-14, Step 10).

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.


Typical work responsibilities include:

• Reviewing, interpreting, and communicating international trade guidance and directives on imports tariffs and fees in context with congressional policy, legislation, regulation, DHS policy, Treasury policy, and mandates
• Providing technical assistance on international trade-related legislation drafted by Members of Congress
• Drafting and editing CBP legislative proposals and regulations regarding import tariffs (a.k.a. duties) and fees
• Providing expertise on CBP international trade program management effectiveness and recommending key improvements in programs and operations to remedy significant program shortfalls
• Implementing quantitative and qualitative methods within the scope of the respective engagement and reporting of results

This position has job functions that must be executed within specific geographic locations. The official duty station is a federal facility, leased space, or an alternative worksite (typically the employee’s home) within the specified geographic area. If you are selected for this position you will be expected to reside within the geographic area listed on this announcement within 45 days. Although you must reside and perform the job functions in the specific geographic location, it will not require you to report to the agency worksite on a regular and recurring basis.

Major duties include, but are not limited to the following:

• Employee is recognized as a subject matter expert and agency authority on acquisition project management involving the acquisition, definition, evaluation, and delivery of professional services and IT projects and commercial acquisitions.
  Handles the most complex and/or sensitive projects assigned to the division directed and, at times, the wider employing sector/APEX.
• Personally and/or through subordinate staff, develops and executes nationwide and Governmentwide acquisition projects that directly impact client programs of nationwide and/or worldwide significance.
• Manages financial resources and personnel, directing tasks to achieve desired project results within the area of responsibility. Demonstrates fiscal responsibility and financial acumen in financial operations, client funding, and contractor cost and appropriations guidelines (e.g., laws, regulations).
  Manages incrementally funded projects, coaches project managers to anticipate influx of client funding and contractor costs.
• Serves in a senior project management capacity as a critical liaison establishing and maintaining mutual understanding and cooperation between GSA, clients, and industry on highly controversial and/or sensitive matters.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf

The incumbent serves as a Social Work Program Coordinator, locally titled Caregiver Support Program (CSP) Manager, which provides a state-of-the-art continuum of services, education, and resources to caregivers of Veterans with complex needs. The incumbent oversees service delivery and coordination of care activities for family caregivers who provide personal care services to eligible Veterans regardless of period of service. The CSP includes the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS) at the VA Health Care System.

The incumbent provides the full range of supervisory duties which would include responsibility for the assignment of work to be performed; performance evaluations; selection of staff, training of staff, and recommendation of awards, advancements, and when appropriate, disciplinary action.

• Develops and facilitates CSP-program-focused direction, orientation, coaching, in-service training, staff development, and continuing education programs for VA facility staff and the community.
• Develops and implements a plan for outreach to Veterans and Veteran caregivers who may benefit from the CSP program services (but who do not presently use VA for their health care needs).
• Maintains a current network of referral resources to include peer support mentoring groups, caregiver skill-building and self-care educational opportunities, mental health support, legal and financial services.
• Directly supervises the VA HCS Caregiver Support Coordinator(s) (CSC) and, when applicable, the Program Support Assistant (PSA) and other interprofessional staff assigned to the Caregiver Support Program.
• Coordinates program implementation with multiple clinical services across all campus locations within the VA facility, including but not limited to nursing; physical, occupational, and speech therapists; and mental health and primary care providers.
• May provide clinical interventions to the Veteran and caregiver populations served by the programs.
• Develops policies and procedures for program operation and prepares reports and statistics for facility, VISN, and national use.
• Plans organizes, and coordinates administrative, operational, clinical, and personnel activities for the CSP program,
• Provides oversight of facility CSP program fiscal matters of the functions supervised (which would include fund controls, contracts, and equipment expenditures), forecasts resource and equipment needs, and administers the allocated budget.
• Manages CSP clinical and business operations, accountability for program effectiveness, and modification of service patterns to comply with the delivery of standardized processes.
• Develops a data-driven, continuous quality improvement program with established goals and outcomes to evaluate and document the program's effectiveness.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Social Work: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Social-Worker-Career-Flyer.pdf

The incumbent serves as a Social Work Program Coordinator, locally titled Caregiver Support Program (CSP) Manager, which provides a state-of-the-art continuum of services, education, and resources to caregivers of Veterans with complex needs. The incumbent oversees service delivery and coordination of care activities for family caregivers who provide personal care services to eligible Veterans regardless of period of service. The CSP includes the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS) at the VA Health Care System.

The incumbent provides the full range of supervisory duties which would include responsibility for the assignment of work to be performed; performance evaluations; selection of staff, training of staff, and recommendation of awards, advancements, and when appropriate, disciplinary action.

• Develops and facilitates CSP-program-focused direction, orientation, coaching, in-service training, staff development, and continuing education programs for VA facility staff and the community.
• Develops and implements a plan for outreach to Veterans and Veteran caregivers who may benefit from the CSP program services (but who do not presently use VA for their health care needs).
• Maintains a current network of referral resources to include peer support mentoring groups, caregiver skill-building and self-care educational opportunities, mental health support, legal and financial services.
• Directly supervises the VA HCS Caregiver Support Coordinator(s) (CSC) and, when applicable, the Program Support Assistant (PSA) and other interprofessional staff assigned to the Caregiver Support Program.
• Coordinates program implementation with multiple clinical services across all campus locations within the VA facility, including but not limited to nursing; physical, occupational, and speech therapists; and mental health and primary care providers.
• May provide clinical interventions to the Veteran and caregiver populations served by the programs.
• Develops policies and procedures for program operation and prepares reports and statistics for facility, VISN, and national use.
• Plans organizes, and coordinates administrative, operational, clinical, and personnel activities for the CSP program,
• Provides oversight of facility CSP program fiscal matters of the functions supervised (which would include fund controls, contracts, and equipment expenditures), forecasts resource and equipment needs, and administers the allocated budget.
• Manages CSP clinical and business operations, accountability for program effectiveness, and modification of service patterns to comply with the delivery of standardized processes.
• Develops a data-driven, continuous quality improvement program with established goals and outcomes to evaluate and document the program's effectiveness.