Total 430 Manager job vacancies in Nihonbashi, Tokyo

Your Career

Cortex (次世代 AI 搭載セキュリティ運用プラットフォーム) の利点を顧客に提供するという任務を負います。ポートフォリオには、Cortex XDR (エンドポイント、ネットワーク、クラウドにわたる拡張検出および対応プラットフォーム)、Cortex XSOAR (セキュリティ オーケストレーション、自動化、対応、脅威インテリジェンス管理)、Cortex Xpanse (攻撃対象領域管理)、および Cortex XSIAM (拡張セキュリティ インテリジェンスおよび自動化管理) が含まれます。

セールス チームの主要メンバーとして、地域内の部門横断的なチームと緊密に連携します。プリセールス エンジニアと緊密に連携して、エンドポイント、行動分析、および SOC セキュリティ ソリューションの成長を促進します。業界のトレンドと顧客のニーズの最前線に立ち続けることで、それぞれの市場における Cortex ビジネスの成長を主導します。

Your Impact

• 外部顧客との関係を構築し、コアセールスチームと提携して顧客戦略とエンゲージメントをマッピングし、Cortex ビジネスを推進することで、地域全体で Cortex ビジネスを開発および推進します
• クライアントとパートナーが直面している戦略的および戦術的な問題に関するコミュニケーションを促進します
• ターゲット市場に影響を与える業界のトレンドと技術開発に関する継続性と最新の知識を維持します
• Cortex ポートフォリオ全体の顧客向けの市場戦略と目標を策定します - アカウントの戦略、目標、目的を理解します
• 最初のコンタクトから調達プロセスまでの販売サイクルに関する詳細な知識を示すことで、正確な販売予測に全責任を負います
• 必要に応じて国内出張および海外出張の可能性あり

Job Description

戦略アカウント営業第二部では、日本の大手エンタープライズ企業の中で金融業界ならびにメディア・流通小売サービス業界の日本のトップ50に対し、新規開拓とアカウントマネジメントを担っております。その中で、メガバンクを中心とした金融業界の顧客を担当頂くことを期待しています。

・上記市場において非常に高いシェアを誇り、お客様のDX推進をセキュリティの側面で支援する為、経営層や意思決定権者への提案や契約折衝が基本的な営業スタイルです。
・エンドユーザーにアプローチし、関係するパートナーへの販売支援やポストセールス等も行っていただきます。
・製品担当営業、マーケティングチームなど社内他部門と連携し、担当市場での認知度向上、案件創出を行っていただきます。

・国内大手企業へのセキュリティプラットフォームの提案・販売が主な業務です
・担当する大手企業約25社をベースにテリトリープランを作成し、どの製品をいつターゲットにするかを計画します
・その後、各社のアカウントプランを作成し、具体的な商談を作成します
・新規顧客の開拓と既存顧客への提案の両方を行います
・マーケティング部門やインサイドセールス部門と連携し、リードを獲得します
・クライアントの課題やニーズを把握し、ソリューションを提案します
・ペアになったSE、製品営業部門やSE部門、その他セキュリティ専門チームと連携し、課題解決の意思決定を行います
・パートナー企業とWin-Winの関係を構築し、商談を進めます
・商談の進捗はCRMに反映されます
・毎週の予測会議で四半期ごとの数字を管理します
・チーム内では勉強会やディスカッションが頻繁に行われるため、情報の発信や共有が行われます

・国内大手企業へのセキュリティプラットフォームの提案・販売が主な業務です
・担当する大手企業約25社をベースにテリトリープランを作成し、どの製品をいつターゲットにするかを計画します
・その後、各社のアカウントプランを作成し、具体的な商談を作成します
・新規顧客の開拓と既存顧客への提案の両方を行います
・マーケティング部門やインサイドセールス部門と連携し、リードを獲得します
・クライアントの課題やニーズを把握し、ソリューションを提案します
・ペアになったSE、製品営業部門やSE部門、その他セキュリティ専門チームと連携し、課題解決の意思決定を行います
・パートナー企業とWin-Winの関係を構築し、商談を進めます
・商談の進捗はCRMに反映されます
・毎週の予測会議で四半期ごとの数字を管理します
・チーム内では勉強会やディスカッションが頻繁に行われるため、情報の発信や共有が行われます

As a Partner Sales Manager you will be responsible to recruit, develop and manage partner business in a defined geographic region focused on generating incremental, distributed software license and service-related revenue. Within the defined sales region, efforts are focused solely on Dynatrace’s Software Intelligence platform for the Enterprise Cloud.

Responsibilities also include generating interest in the Dynatrace platform by leveraging the partner ecosystem. For both GSI partners and national partners, the objective is to develop strategic relationships through the creation of joint business initiatives and offerings that leverage Dynatrace as a fundamental component of the partner’s business. Partner Managers jointly develop sales strategies with their partners and implement those initiatives by working with local sales teams. Partner Managers are required to travel selectively to meet with partners and sales teams to gain commitment to launch an initiative and ensure successful execution of the established programs.

This role will be based in Tokyo

• Understand the Partners’ business, especially Global System Integrators or Global Consulting firms and align Dynatrace solutions to develop compelling ‘go to market’ propositions
• Qualify new Partners and demonstrate ability to effectively communicate the value of the Dynatrace platform to both C-level’ business leaders and ‘technical’ staff members
• Develop Partners to become self-sufficient in the marketing of the jointly developed solutions
• Develop and build similar sales strategies with all assigned partners in region
• Communicate in region partner activities to other Dynatrace Partner managers so they can leverage that on the jointly developed partner initiatives in their regions
• Manage, Track and Report highest priority action items, results, business plan development, marketing-related successes and accurate partner forecasts, sales
• Perform as an evangelist to drive Dynatrace solutions
• Collaborate with the region sales leadership team and successfully execute the region partner business plan
• Host quarterly business reviews with partners to drive accountability and report on success metrics
• Generate partner-sourced net-new and growth sales pipeline and revenue

【業務内容】
第一メジャーアカウント事業本部では、日本の大手エンタープライズ企業の中で製造・自動車・電機・商社業界の日本のトップ50に対し、新規開拓とアカウントマネジメントを担っております。
・営業SEが1対1のペアとして活動し、社内外のパートナーとも連携して案件創出、市場開拓に当たります。
・上記市場において非常に高いシェアを誇り、お客様のDX推進をセキュリティの側面で支援する為、経営層や意思決定権者との意思疎通を最重要アクティビティとし、お客様のセキュリティコンサルタントになるべく営業活動していただきます
・お客様へのセキュリティ提案を立案し、それをビジネスとして実現していくためのアクションプランを立案・実行していただきます。
・製品担当営業、マーケティングチームなど社内他部門と連携し、担当市場での認知度向上、案件創出を行っていただきます。

Account Managerとして、あらゆる媒体におけるキャンペーンのコーディネーションとオペレーションを管理し、的確なレポーティングと購買/企画サービスを提供していただきます。

AS, ADの指示の元、広告キャンペーンの開発・実施における進行管理業務。クライアント窓口、社内（プランニング、クリエイティブ、メディア各部署）調整含む。

About SmartNews

SmartNews is a global leader in redefining information and news discovery, committed to providing users with accurate, timely information and supporting quality journalism. We combine the power of our unique machine-learning technology with the expertise of our first-rate editorial team to bring news that matters to millions of users from our over 3,000 global publishing partners.

Founded in 2012 in Tokyo, Japan, SmartNews has offices in Tokyo, San Francisco, Palo Alto, New York, and Singapore.

The Team

Our team’s role is creating a safe, secure, and trustworthy environment for users and partners while balancing the need for freedom in expression of the content/ad, innovation and business growth. This role is critical in maintaining user confidence and mitigating risks and thereby supporting the overall growth and reputation of our platform.
We will build and support the healthy content/ad ecosystem and support the successful product launch and updates across many products.

The Role

In this role, you will mainly work to support users for the JP market as a customer support team by resolving their issues efficiently,  identify the issues on our app and deliver the user voices to the Product team and Engineering team to support them to improve the product for better user experience. These are crucial in ensuring user satisfaction and maintaining the overall reputation of our service.

In addition, you will also support the operation team such as content/ad quality with designing the operation process, data analysis and implementing it to contribute to the acceleration of our business. 

In addition, proactive collaboration with Sales, Product, and stakeholders are highly expected to lead the product success.

Responsibilities

• Respond to user inquiries by providing accurate and helpful information. Create and keep maintaining user support resources, such as FAQs and help articles, to streamline the support process.
• Promptly troubleshoot and resolve customer issues, escalating more complex cases to relevant departments when necessary.
• Provide feedback to the product and engineering teams based on customer insights to support to improve the product's functionality and user experience.

• Capture up-to-date knowledge of the company’s products and services to effectively support internal teams and external users.

Minimum requirements:

• Experience: 2-3 years of experience in customer support or Trust & Safety(especially ads), preferably within a technology or online platform company.
• Communication Skills: Strong written and verbal communication skills, with the ability to convey complex issues clearly to both technical and non-technical stakeholders or users and articulate solutions in professional Japanese.
• Analytical Skills: Strong ability to analyze complex data sets, identify patterns, and make data-driven decisions.
• Technical Proficiency: Basic technical knowledge or the ability to quickly learn and understand the company’s products and services. Ability to to solve the issue or build the operation process with using technology for scalability.
• Cross functional collaboration skills: Collaborate across the divisions and contribute to the multiple project success.
• Japanese: Native, English: Business

Nice to have experiences/skill sets

• Operation/moderation process planning and management skill: 
• Build the operation/moderation process from scratch and manage it for the better quality of operation output. Clarify the business requirement and prioritize them to ask engineering team to develop the operation/moderation tools based on the overall strategy and operator's needs. 
• CRM Proficiency: Experience with customer relationship management (CRM) software, such as Zendesk.
• Flexibility and adaptability: To achieve the company goal in the fast-paced environment, flexibly adapt oneself to it and proactively play the roles are keys to success.
• Customer-Centric Mindset: A strong commitment to providing a positive customer experience, with an empathetic approach to understanding and addressing customer needs.

Working Condition

• Office Location: Tokyo

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• Annual health check covered by the company
• Visa sponsorship and overseas relocation support available for eligible candidates

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Your Career

In the Strategic Account Sales Division 2, we are responsible for new customer acquisition and account management within Japan’s top 50 companies in the financial industry, as well as the retail, logistics, and media industries among Japan’s major enterprises. We expect you to take charge of Logistics , General Printing manufacturer.

Your Impact

• In these markets, we pride ourselves on having a very high market share and support our customers' digital transformation from a security perspective - Our basic sales style involves proposals and contract negotiations with management and decision-makers
• You will also approach end-users and provide sales support and post-sales activities for related partners
• You will collaborate with internal departments such as product sales and the marketing team to enhance recognition in your assigned market and generate business opportunities

デジタルプロダクションにおいて、ヘルスケアクライアントに特化したチームでのVeevaコンテンツ制作進行管理業務をリードしていただきます。

コンテンツ制作のプロジェクトマネージメント（人材リソース、クオリティー、ファイナンス、スケジュール）を中心として、プランニング / 制作 / 運用、各種デジタルプラットフォーム / ツールと連携したＶｅｅｖａ関連案件を全般的にマネージするポジションとなります。

クライアントおよび社内/社外のチームメンバーと連携をとり、プロジェクトを推進していくことが求められます。

ヘルスケア業界に特化したプラットフォーム / メディアに精通していればより望ましいです。

プロフィットとキャッシュフローを把握した上で、相場に合ったリーズナブルなコストプランの立案が重要となります。

業務受注量に応じてチームを拡大していきますが、その際の採用からメンバーの知見向上を目指したラーニング、人材評価などピープルマネージメント領域でも活躍して頂きます。

Job Description

・The main job is to propose and sell security platforms to major domestic companies
・Create territory plans based on the approximately 25 major companies you are responsible for, and plan which products to target and when
・Then, create account plans for each company and create specific sales negotiations
・Both develop new customers and make proposals to existing customers
・Work with the marketing and inside sales departments to acquire leads
・Understand the client's issues and needs and propose solutions
・Work with your paired SE, the product sales and SE departments, and other security specialist teams to solve problems We will work to make decisions
・Work with partner companies to build win-win relationships and advance business negotiations
・Progress of business negotiations will be updated in CRM
・Manage quarterly figures in weekly forecast meetings
・Frequent study sessions and discussions will be held within the team, so information will be disseminated and shared

What you get to do in this role:

• Work together with country/regional marketing leadership to develop a field marketing plan that supports sales objectives and grows the customer base.
• Research, recommend and drive targeted marketing plans that bring together corporate programs, opportunities and activities. This role will need to establish a close and efficient two-way communication with Japan President, sales leadership, marketing leadership, corporate and vertical marketing and the field sales teams. 
• Work cross-functionally to oversee the timely execution of the field marketing plan. 
• Ensure all activities achieve standards, adhere to current messaging and remain within guidelines. 
• Forecast, evaluate, measure and report on marketing campaign effectiveness and ROI. 
• Engage with sales, inside sales, and partner sales to track lead follow- up, qualification and conversion to ensure there is alignment between the field marketing activity and lead follow-up. 

We are looking for an experienced Project Manager to join our Player Support Team, based in Japan. This is a fantastic opportunity to lead a remote team of 20+ to support a AAA gaming partner. You will lead 4 language-based teams, working closely with our client to drive quality and efficiencies in service delivery. Our preferred candidate would be a a gamer and have experience working the games industry.

Job description:

• Lead the daily operations of the team, managing, coaching, and supporting 4 team leads and their teams. .

• Proactively monitor and improve service levels through KPI tracking andanalysis, and implementing necessary changes, when required.

• Act as the main point of contact both internally and externally with partner, proactively communicating and escalating in a timely manner, when required ,

• Responsible forchecking and reviewing work and business reports before sending them to partner.

• Accountable for creating presentations to support weekly, monthly, and quarterly business reviews to report on the performance of the team, including sharing insights to support the data and highlight opportunities for improvement.

• Manage all staffing needs, including hiring, performance management, and vacation planning to ensure the team is running efficiently.

• Develop formal coaching plans and provide support to team members

• Ensure the team follows all company security guidelines and take required action, if necessary.

• Take on additional managerial tasks as needed.

• Flexibility for meetings that may fall outside regular hours due to time zone differences.

• Minimum of 4 years of customer service and/or technical support experience in a contact centre.

• Proven track record in managing and leading a small to mid-size team.

• Effective verbal and written communication skills in English (C1 Level)

• JLPT N1 fluency in Japanese or higher.

• Experienced in delivering excellent customer service via email and chat,

• Gamer or understanding of games and ability to provide in-depth gaming (PC/console/mobile) troubleshooting and support.

• Ability to create, analyse, and present information confidently

• Team management experience

• Team player mentality.

• Salary increase available

• Transportation expenses paid

• Free dress and hairstyle

• Various types of social insurance

• Annual paid leave system

• Full remote

About us:

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com.

The role provides you with an opportunity to flex your creative muscle and put real-life solutions in place to make an instant business impact. It is a hands-on role where you will generate ideas as well as execute them. You will utilize your innate curiosity and test your resilience, focused on but not limited to: 

• Planning & Execution: Plan and execute marketing strategies aligned with market units goals and objectives to attract, drive and win Net New Name business. 
• Demand Generation: Generate Net New Name target account leads through various channels, including events, campaigns, digital, social media, partner collaboration. 
• Account Based Marketing: Plan and execute Account Based Marketing activities to support influence existing opportunities and win new logos. 
• Market insights: Provide local research and marketing intelligence to enhance sales, and support shape and optimize the go to market for the business aligned with the sales organization. 
• Localization: Where needed manage localization of any relevant campaigns or marketing collateral. Localize and execute global and regional marketing campaigns as required. 
• Budgeting: Manage the marketing budget and prepare monthly forecast reports based on actuals and upcoming plans. 
• Data Management:  
  • Ensuring Net New TAM data is clear, concise, available in our digital tools and targeted through campaigns to increase engagement.  
  • Manage the CRM system in a timely manner for lead management and list collation. 
• Analysis, Reporting and Optimization: Track closely campaign results, to optimize and adjust where needed to drive demand, providing insights and reporting on results. 

What you get to do in this role:

The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• You will have a portfolio of customers
• You will work with the portfolio of customers in a 1 to many fashion using email campaigns and guiding customers to webinars and other Community content
• Identify criteria for assisting your customers by using Success Plays in the Success Platform
• Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem