Total 549 Manager job vacancies in Mumbai

Job Summary
We are seeking an experienced and dynamic individual for the position of “Territory Manger” for driving the sales strategy and achieving business goals within your designated region, for executing the product management team's strategies, gathering customer feedback, and providing crucial insights for the development of new products. Your key focus will be on establishing and nurturing relationships with key opinion leaders, monitoring competitor information, and understanding prescription trends within the pharmaceutical industry. Additionally, you will be responsible for organizing and managing Continuing Medical Education (CME) events and other initiatives to bolster the company's brand image.

Roles & Responsibilities
• You will be responsible for the promotion of the new product. You will be executing the Product Management Team’s marketing strategy, analysing market trends, consulting with doctors on new product potential, and relaying feedback to the Product Management Team. Additionally, responsibilities include identifying key opinion leaders, monitoring product availability, and implementing brand strategies to facilitate a successful product launch.
• You will be responsible for monitoring primary and secondary sales through regular visits to stockists and pharmacies, ensuring the accomplishment of doctor and product-specific sales objectives. Active participation in monthly review meetings to assess coverage, adherence to SOPs, and expense management, all aimed at achieving area-level, product-level, and overall sales targets.
• You will be responsible for focusing on customer relationship management, the role entails establishing strong connections and addressing queries promptly using Infoginip. It also involves customer classification based on potential, determining meeting frequency accordingly, and tracking return on investment per customer to foster a loyal customer base for the company.
• You will responsible to meet Key Opinion Leader (KOL) and Key business leader (KEL) frequently and pursue them to conduct CME with the company; Collect interest areas of key customers and hospitals and conduct CMEs on those topics.
• You will responsible to prepare product matrix depending upon doctor's potential & preference and decide which product will fit doctor's need. Update data on chemist, doctors and Retail Chemist Prescription Audit (RCPA) through palm top to Unnati portal in order to ensure all stakeholders' access to latest information.

Calling out CAT Modeling Professionals to be a part of WNS CAT Modeling Team - A vibrant team of like minded professionals with delivery based flexible working model & a world of growth opportunities for global clients

Job Functions:

• Respond to new requests for reports/data: understand customer objectives and processes; review and refine requirements; and communicate estimated hours and timeline to complete;
• Extract information from multiple company databases that will be used for executing catastrophe models. This includes, working with large complex data sets using tools (e.g. SQL/SAS/Excel or similar), verifying the quality of input data/resolving anomalies, understanding and explaining data quality issues prior to running the modeling software, and modifying computer programs;Import data, run analyses and generate outputs from catastrophe modeling software (e.g. AIR, RMS).
• Prepare documentation of data extraction and modeling processes;
• Format data for business use in Excel, PowerBI, or similar;
• Produce reports manually and through automated scripting; create and maintain scripts and macros used to automate reports;
• Assist with geospatial modeling and map development using GIS services/software

Experience Requirements & Technical skills:

• Proficient with querying, manipulating, and extracting data from multiple databases;
• MS Excel: advanced proficiency (Pivot Tables, charts, and formulas);
• BI query tools: proficient with querying/manipulating data (Cognos, SQL, MS Office, or similar);
• SQL: proficient with complicated queries (many tables, many joins, complex data relationships, large databases);
• Report automation: proficient with scripting tools and languages (batch files and VBA for Excel);
• GIS: proficient with geospatial mapping software (QGIS, ArcGIC, etc.)

Responsibilities of APM HSE/Safety will include the following:

• Support/development and implementation of Project HSE Management System including the HSE action monitoring system and incident reporting procedure, in compliance with internal management system and any Client specified requirements.
• Provide advice and support to the Project Director/ Manager on the processes and procedures required to deliver HSE objectives.
• Set personal example.
• Ensure legislative changes are communicated and complied with.
• Assurance and Self-verification against the contract requirements for scope of work.
• Assist in developing effective HSE trainings and delivered to Project personnel.
• Support and/or lead HSE meetings, audits and reviews.
• Ensure that specialist advice is obtained as required.
• Ensure a formal risk assessment process is developed, implemented and maintained.
• Ensure Project HSE performance statistics are developed and communicated.
• When required, Interface with the Client team to ensure prompt delivery of HSE scope of services.
• Review of Contractor’s HSE Plan, Procedure, Method Statement & Risk assessment & all Health, Safety & Environment related documentation to ensure compliance with established standards.
• Ensure compliance by all parties with Company’s HSE requirements and regulations and all relevant legislation and statutory requirements, including rules and regulations applicable to the project.
• Direct and support the identification of HSE hazards, evaluation of risks for all activities and ensure appropriate actions.
• Comply with internal HSE Management System.

• Complies with all company published policies and procedures and any accounting and regulatory requirements that the company is obliged to adhere• Drive SLA adherence w.r.t. Invoicing – ensuring all parameters are met and corrective and preventive actions are taken • Ensuring assurance in Revenue Recognition - for clients handled rates are applied correctly and appropriate, with adequate backups for volumes• Revenues are accrued as per IFRS guidelines/ company process/ procedures• Identify performance improvement/automation opportunities in the Revenue & Invoicing process• Handle Audit Queries for the clients/ accounting area handled• Maintain good working relationships with all stakeholders (internal departments as well as Operations).

Key Accountabilities

In this Strategic Leadership Role, you will be responsible for Customer Success of the Brand and Media Practice for India . Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution.

• Core Responsibilities
  • Lead and Manage a strong customer success delivery team for the Brand and Media practice for India.
  • Support the India Sales organization and clients with best in class methodologies, deliverables and technical needs.
  • Driving expertise in the practice and being the methods champion. Bringing that expertise to the fore in our proposal writing and RFP
  • Support the India Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets
  • Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility
  • Set and measure a high level of delivery standards driving client satisfaction
  • Contribute to meet India revenue targets by supporting repeat sales and timely deliverables
  • Coordinate and support with India Vertical business leaders and Client Sales partners on client and project revenue growth, retention, and profitability
  • Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant
  • Work with regional customer success leader and bring best practices to the local market. Develop and implement best delivery practices
  • Target reductions in cycle time across ad hoc methods
  • Drive high level employee engagement and retention
  • Foster a culture of continuous improvement and accountability to drive organizational efficiency
  • Key stakeholder in providing input into product and toolkit roadmap, representing India needs for the practice area
  • Lead and enable industry and thought leadership efforts from the Brand and Media Practice

• Core KPIs
  • Team Engagement and Retention
    • Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates
  • Regional Revenue for the Practice Area
    • Drive repeat sales, renewals
    • Ensure all delivery schedules are optimized to meet quarterly revenue targets
  • NPS
    • Ensure sufficient response rate from clients
    • Increase/maintain baseline performance
    • Support and/or lead key client follow ups and action plans
  • EBITDA

Support India lead to:

• • • Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution
    • Manage W&S Delivery budget through a lens of optimization for India via org design, hubbing, etc.
    • Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement

Skillsets 

• Strong sense of urgency and accountability to drive client outcomes 
• Proven experience in leading a team, managing people, and developing talent 
• Able to work collaboratively with internal & external teams 
• Capable to maintain positive client relationships in complex situations & resolve client issues 
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills 
• Skilled & polished communicator, including client presentations
• Able to synthesize data & simplify findings to solve client business issues 
• Strong project management skills and ability to manage multiple priorities 
• Experience using large data sets to finding insights and make recommendations 
• High say-do ratio 
• Experience in driving organizational transformation is a plus

Role:

Drive organizational success by maintaining HR objectives and employee satisfaction.
To support Director HR in the delivery of day-to-day HR operations

Responsibilities:

▪ Arrange local Inductions for new starters.
▪ Update and maintain India wide employees records – Personal and employment details.
▪ Provide any data in formulation of HR policies and presentation; Generate reports as per management requirements.
▪ Correspondence with staff regarding change/implementation in policies & help embed HR processes.
▪ PF & Statutory Compliances for PAN india regions. Ensure 100 % compliance adherence.
▪ Payroll assistance – Make sure inputs are updated and shared with Finance for monthly payroll as per timeline.
▪ Assist in the process of performance reviews.
▪ Prepare dashboards for quarterly reviews/ board meetings.
▪ Resolve employee queries related to leaves, reimbursements, transfers, full and final Settlement. Prepare, sought approvals and issuance of letters.
▪ Assist in periodic audits.
▪ Record, represent legal, court matters as and when required.
▪ Exit Interviews, advise line managers / Directors with feedback if any after consulting with HR lead.
▪ Deal with day-to-day HR queries position Description
Employee engagement and CSR
▪ Work closely with local social representatives to ensure office and site level events / CSR initiatives are planned and executed effectively.
Environment Policy
▪ Should adhere to the company’s global environmental policy

SLB Capturi is a leading carbon capture technology company. 

We serve a range of carbon-emitting industries including cement, blue hydrogen, bio/waste-to-energy, and gas-to-power among others. Through our portfolio of projects, we are mitigating the environmental cost of industrial activity for a cleaner, more sustainable future. We see a daily growth in our market potential as a rising number of customers look to carbon capture utilization and storage (CCUS) and our company to solve their emissions challenges. 

SLB Capturi is one of the leading companies globally that has extensive knowledge of the entire CCUS value chain. We have many ongoing projects, from research and innovation, including pilot plant testing, to concept studies and to large EPC projects, both in Europe and in the United States. Today, we are delivering seven carbon capture units in Europe, with an accumulated capture capacity of 1 million tonnes of CO2. In Denmark, we are delivering five Just Catch 100 units to Ørsted, in the Netherlands one Just Catch 100 unit to Twence, and in Norway a Big Catch to Heidelberg Materials. 

You have: 

• Engineering master’s degree in process or chemical engineering, preferably with sales and/or proposal experience 

• A desire to make a difference and take part in shaping a new sustainable industry   

• Excellent communication and presentation skills 

• Strong technical acumen and negotiation skills 

• Excellent written and oral communication skills in English 

• Ability to handle sensitive information appropriately  

• Experience with managing feasibility studies  

• Experience in the use of sales support or CRM systems such as MS Dynamics and Xait will be a plus 

• Relevant industry experience is an advantage    

• Minimum 10 years of work experience with at least 5 years in managerial role 

• Ability to operate with high degree of autonomy, managing day-to-day operations independently 

The Role: 

As a Technical Sales Engineer in SLB Capturi, you will: 

• Manage and mentor the local technical sales team, ensuring alignment with company goals and fostering a collaborative and dynamic environment 

• Engage in early commercial and technical dialogue with customers  

• Screen, prequalify and manage potential sales opportunities, and assist in the early-phase decision-making process  

• Responsible for developing early-phase commercial documents and proposals (RFI, proposals) and initial technical assessments   

• Assist with support for sales, tenders and other offering services  

• Be responsible for updating and supporting the use of sales systems  

• Act as SLB Capturi’s front line towards external parties  

• Be able to understand post-combustion carbon capture technology, and enable early-phase technical dialogue with customers  

What we can offer: 

• Competitive salary and performance-based incentives. 

• Opportunities for professional growth and development. 

• A supportive and collaborative work environment. 

Load and duration of work: 

• Location: Mumbai 

• Load: 100%  

• Employer: SLB Capturi  

• Travel: Periodic travel might be required 

At SLB Capturi, we care about each other just as much as we care about our work and the sustainability for the environment.  

This is not just a job, but a career you can take an active role in the industrial energy transition. We believe carbon capture is essential to reach the goals of the Paris Agreement. We value the feeling of belonging, and this role will be crucial in supporting SLB Capturi to help the industry meet its carbon capture obligations. As our colleague, you will be given opportunities and responsibility to develop with our company. We can offer a dynamic and challenging environment in a growing ESG company.  

Diversity, Equity and Inclusion

Regardless of race, colour, ancestry, religion, sex, sexual orientation, age, citizenship, marital status, disability, or gender identity. We encourage you to apply as soon as possible as we will be conducting interviews with relevant candidates on a continuous basis.

We encourage you to apply as soon as possible as we conduct interviews with relevant candidates on a continuous basis. 

Contact information

Please contactcareers@akercarboncapture.com by email if you have any questions

You will report to the Head of Credit. Your responsibilities will include managing team of Credit Analysts and ensure due implementation of credit policies and processes while carrying out Credit function i.e. evaluating the financial state of potential customers, performing risk assessments, writing detailed reports, portfolio analysis, MIS management, regulatory reporting and any other work from time to time as per the instructions from the seniors/management.

Roles & Responsibilities:

• Comprehensive analysis of credit proposals, financial statements, performance, projections and other information to assess the credit worthiness of the entity.
• Ongoing monitoring of the portfolio – analyzing credit risks at the transactional and portfolio level.
• Identification of Early Warning Signals for signs of stress in portfolio companies and working with business team in devising appropriate mitigation strategies, wherever required. Ensuring understanding of the risks and opportunities for each credit exposure across the Portfolio.
• Working with the Head of Credit to monitor & update credit policy to optimize for company risk, profitability, and growth targets. You will ensure an effective credit risk management programme is in place, by establishing the framework for risk management and driving consistent standards.
• Conducting ad-hoc analysis to identify underlying explanations for changes in portfolio performance, develop data-driven solutions, and evaluate expected portfolio impacts.
• Engaging with Credit Administration (operations), Legal, Audit, Compliance, Tech and other stakeholders as appropriate for all credit processes.
• Creating CAMs & reports to be sent to be presented to CC Committees and the Lenders and ensuring that documents are consistent and uphold to the Internal / Lender’s credit policies and standards.
• Leading team of Credit Analysts and guide them to drive efficiency and accuracy in the credit policies and credit assessments being carried out.
• Actively participate in discussions to present your ideas to the senior members and help them make balanced decisions.
• Mapping developments in the Rural economy and understanding implications of the latest trends on the portfolio and credit decisions.
• Active coordination with a cross functional team for product level development and ensure 100% digitization of the entire credit process.
• Adherence to the timelines and compliance as per the SOP and senior management.

Must Have:

• CA with 5+ years of experience in credit assessment/evaluation with Banks/NBFC.
• Knowledge of Unsecured loan products i.e. Supply chain finance, Dealer Finance, business loans etc. is mandatory
• Experience into Working capital loans will be an added advantage.
• Hands on experience in Excel; you love working with numbers and are analytical in your approach towards any issue at hand.

Good to have:

• Currently managing team of Credit analyst in Banks/NBFC/Fin-tech will be an added advantage
• Good Analytical, Organizational and Communication skills
• Ability to work under pressure in a high churning environment and deliver quality research output on time. You can work well in collaborative environments and can perform individually when required.
• You have a solid grasp of financial analysis and risk models.

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field

Download this ready-to-use business development manager job description example in a pdf format.

We are seeking a dynamic and results-driven Catering Sales Manager to join our team in Mumbai, India. In this role, you will be responsible for driving sales growth, managing client relationships, and leading our catering sales team to success.

• Develop and implement effective sales strategies to increase catering revenue and market share
• Build and maintain strong relationships with clients, understanding their needs and providing tailored catering solutions
• Lead and motivate the catering sales team, setting clear goals and providing ongoing coaching and support
• Collaborate with the culinary team to create innovative menu offerings and pricing strategies
• Oversee the entire sales process, from initial client contact to event execution and follow-up
• Analyze market trends and competitor activities to identify new business opportunities
• Prepare and present sales reports, forecasts, and budgets to senior management
• Ensure compliance with food safety regulations and company policies
• Attend industry events and networking functions to promote the company's catering services
• Work closely with operations teams to ensure seamless event execution and client satisfaction

Main Duties:

Administration

• Statutory Requirements: Ensure that all departmental statutory requirements are adhered to.
• Departmental Systems: Ensure implementation of departmental systems set up by Executive Housekeeper. Suggest any improvements if possible.
• Preparation of Gate Passes for Lost & Found items for Executive Housekeeper to sign.

Customer Service

• Track Guest Satisfaction scores on a weekly basis and focus on areas of deficiency
• Meet with guests on a regular basis to ascertain their views on services of the department.

Financial

• Ensure all ordering is within the stipulated budget.
• Carrying out periodic inventories for linen and supplies and collating the same.
• Verify all outsourcing bills before presentation to the Executive housekeeper.

Operational

• Ensure correct planning of staff duties via the duty roster
• Ensure that all departmental processes are correctly carried out by the team leaders
• Oversee the ordering and distribution of operational supplies

Personnel

• Assist the Executive Housekeeper in selection of team leaders and associates
• Attend briefings on a daily basis and ensure departmental training plans are adhered to.
• Address any associate that team leaders are unable to handle.
• Ensuring redressal of any associate complaints / issues

Training

• Responsible for conducting all departmental trainings & ensuring compliance with all departmental SOP’s and quality standards.
• Delegate appropriately, duties & responsibilities to equipped and resourced employees, nurturing & developing them whilst ensuring standards of operation & safety are maintained.
• Instill the Training philosophies of the company and work closely with the Asst. Manager Human Resources developing departmental trainers, ensuring that all supervisors take an active role in the training and development of employees.
• Develop and assist in training activities focused on improving skills and knowledge.
• Ensure employees have a complete understanding of rules and regulations, and that behaviour complies.

Occupational Health & Safety:

Employee Responsibility

All employees to safeguard their health and safety, and the health and safety of others, in the workplace.

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the Management.

• • Handle monthly, quarterly, and annual closings.
  • Reconcile accounts payable and receivable.
  • Audit Support: Assist in coordinating and preparing documentation for internal and external audits.
  • Comply with financial policies and regulations.
  • Monthly review if general ledgers, customer ledgers and supplier ledgers
  • Monthly MIS and other reporting
  • Ad-Hoc projects as well as automation projects and processes improvement
  • Recording, maintaining, and managing day-to-day financial transactions of the company
  • Key person to facilitate in Annual Audit Exercise
  • Coordinating statutory, Tax audits, Internal Audits and implementing necessary recommendations
  • Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities.
  • Prepare month-end journal entries and assist with accounts receivable related accounts reconciliation.
  • Prepare regular reports and summaries of accounting activities.
  • Verify recorded transactions and report irregularities to management.
  • Reviewing all ledger details to validate proper payment and revenue posting.
  • Preparing and presenting financial reports for meetings.
  • Preparation of quarterly, half-yearly and yearly financials
  • Preparation of financial statements and disclosures
  • GL accounting (month end entries)

Job Summary
We are seeking an experienced and dynamic individual for the position of “Territory Business Manger” to drive sales of pharmaceutical products in your assigned territory. You will gather market intelligence, conduct prescription audits, and implement sales strategies to achieve sales targets. Additionally, you will manage queries from doctors, maintain customer relationships, and ensure accurate territory data management.

Roles & Responsibilities
• You will be responsible for understanding market trends and competition status by gathering information from stockists and chemists and relaying this data to the Sales Business Manager (SBM) or Regional Sales Manager (RSM).
• You will be responsible for conducting Retail Chemist Prescription Audit (RCPA) on doctors in the assigned area to identify potential high-prescribers and providing the final list of doctors likely to prescribe large quantities to the SBM/RSM for sales forecasting purposes.
• You will be responsible for attending relevant training programs and staying updated on product literature.
• You will be responsible for obtaining sales targets and promotion budget details from SBM/RSM.
• You will be responsible for utilizing the allocated budget to plan launch activities for different doctors, camps, or Continuing Medical Education (CME) sessions in the assigned area.
• You will be responsible for conducting regular sales pitches and presentations with doctors to promote products.
• You will be responsible for submitting reimbursement bills to SBM/RSM.
• You will be responsible for implementing marketing plans provided by the Product Manager.
• You will be responsible for gathering Point of Business (POB) details from chemists and coordinating with stockists to ensure product delivery.
• You will be responsible for monitoring and tracking sales of new products with chemists to achieve sales targets.
• You will be responsible for collecting queries from doctors regarding both new and existing products.
• You will be responsible for entering queries into the system for review by the Infogini team.
• You will be responsible for utilizing email responses from Infogini to address doctors' queries and increase prescriptions per doctor.
• You will be responsible for maintaining regular interactions with doctors to understand their prescription trends.
• You will be responsible for communicating prescription trend data to SBM/RSM.
• You will be responsible for keeping track of specific customer needs and providing feedback to Area Sales Manager (ASM), SBM/RSM, or Head Office (HO).
• You will be responsible for preparing lists of doctors for all CME events and submitting them to SBM/RSM to foster strong relationships and loyalty among doctors.
• You will be responsible for maintaining and updating data on doctor lists, route maps, retailers, and other supply chain contacts in the internal database.
• You will be responsible for ensuring accurate management of sales activities to optimize sales volume and effectiveness.

Title: Manager, Legal

Location: Mumbai, India (onsite 2-3 days a week and rest hybrid) 

Nielsen IQ India seeks to hire a talented, enthusiastic and business-oriented lawyer to join the Legal Department as Manager.  The successful candidate will primarily work on client and vendor agreements relating to data, software, technology, and custom analytics services at the forefront of the evolving retail and manufacturer landscape, as well as providing general legal support and counsel for the Businesses especially hub operations.   

The ideal candidate is eager to roll up their sleeves and creatively solve problems and is someone who thrives in a dynamic and versatile environment with frequently shifting priorities. The candidate will work in a collaborative culture and with a dynamic team to enable the growth of the Business and Hubs.   

Duties and Responsibilities Include the Following and Others as Assigned:  

• Draft, review, negotiate and manage commercial contracts, including license agreements, master services agreements, statements of work, data license agreements with customers and vendors, RFP responses and supporting documents;   
• Support the team in addressing labor and employment related queries and matters for the HR team and be the point of contact for Hubs HR and Business teams on various people related issues with legal overplay;  
• Support other legal team members and coordinate with other functional groups (Finance, Security, IT, HR, Tax) in complex commercial contracting matters;  
• With the rapid expansion in India, have a strong external and risk mindset on new laws and impact on our commercial and Hub operations etc.  
• Provide practical and solution oriented legal advice to internal business teams, providing information on legal issues (and appropriate risk assessment of such issues), company policies and procedures;  
• Support business in all legal matters that arise from time to time, including policy creation and enforcement, dispute resolution, and litigation support for the team if it arises;  
• Be a strong enabler and support legal team in implementation of strategy and growth initiatives for commercial operations and hubs.  

• Must have a thorough working knowledge of the F&B Service & Front Office operations to include the F&B,  front desk, reception/cashiering procedures and reservations.
• Must have strong understanding of the functions of each department of the hotel, physical layouts of the hotel facilities, the key personnel and their roles, daily functions and special events, and conventions and groups currently in the house and due to arrive.
• Assists in conducting training for all F&B/Front Office employees.
• Attend and directs daily front office operations and as a one of the team.
• Attends to credit problems.
• Performs any other duties as directed by the Guest Service Manager.

Assists Director Guest Services formulating new procedures and directives in order to continue improve the Guest Service Department.

• Provide efficient, friendly and professional service to all guests.
• Lead by example when attending to guest requests.  Show efficiency in constantly striving to provide Total Customer Satisfaction.
• Take initiative to ensure that interactions with our customers (internal or external) are positive and productive; call your Manager if difficulties arise.
• Work together with trust so that colleagues and management meet the goals of the department/Hotel.
• Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.
• Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.