Total 6 Manager job vacancies in Kings, New York

Serves as a Operations Manager (OM) in a Large TRACON, responsible for planning and directing operations. The incumbent may be requested to provide direct support to the Air Traffic Manager. In the terminal option, the OM provides first-line supervision to assigned Operation Supervisors (OS) and Traffic Management Coordinators (TMC), if applicable. The OM provides second-line supervision to Air Traffic Control Specialists (ATCS). The OM is responsible for operational services of the facility including traffic management initiatives. Provides training, coaching, and guidance to subordinates and facilitates team building throughout his/her area(s) of responsibility. Integrates support resources with operational needs to maintain effective ATC service, and may work other than administrative shifts to meet this requirement. Using measures of organizational performance, the OM continuously reviews work processes to assure that results meet the agency's mission and the customers' needs, adds value to facility services, and are efficiently achieved. Serves as a member of the management team and provides advice on ways to improve organizational performance and to meet strategic goals.

As a Base Services Manager, GS-0301-11, you will evaluate, plan, organize, and direct Base Services functions in support of federal, state, and local missions. The incumbent serves as supervisor and primary point-of-contact for Services-related programs, missions, functions, activities, and events for the wing and its assigned Geographically Separated Units (GSU).

• Utilize all available resources to maintain progress and ensure safe, high quality, and timely completion of construction projects.
• Investigate the need for contract change orders including consultations with the designer for design changes.
• Receive and check for contract compliance of technical submittals from the contractor such as shop drawings.
• Coordinate with customers, contractors, designers, Quality Assurance and District personnel in order to determine appropriate changes necessary to the contracts.
• Coordinate office and field engineering construction, and inspection activities through a staff of engineering and/or technical employees.
• May establish performance standards and make evaluations if designated by the Resident Engineer.
• Support the Area and Resident Engineer in regard to workload and budget planning for the monitoring of S and A expenditures.
• Assure that all construction is accomplished in accordance with proper quality control and assurance procedures.
• Review Quality Assurance report, spot-checks contractor quality control reports, and test results for compliance/accuracy.
• Ensure review of safety precautions exercised by contractors and suggest remedial measurements as required.
• Request proposals, estimates, and negotiates with contractors to make recommendations to the Contracting Officer and Administrative Contracting Officer (ACO).
• Coordinate Architect-Engineer review of technical submittals where such contracts exist.
• Discuss details of construction with contractor personnel, recommend changes to the contracts, and coordinate the authorizations with the ACO.
• Advise others in the performance of actions for resolving change orders, claims, differing site conditions, contract delays, and value engineering change proposals.

My client is an established designer, manufacturer and supplier of bespoke, turnkey industrial machinery worldwide. With a reputation for providing the highest levels of product and after service care to their customers, they are currently looking to recruit an experienced Service & Parts professional to lead and manage the development and implementation of a Service and Parts Department which will oversee the entire service and parts lifecycle, from product release, development and to aftermarket support & field service operations.

This is an exciting opportunity to lead a new subsidiary of the business and offers great progression opportunities and the autonomy to guide and grow this new aspect of the business. This role will play a critical role in ensuring customer satisfaction, driving revenue growth and enhancing the overall brand reputation of the organisation.

Key Responsibilities:

• Develop and implement a comprehensive service and parts strategy aligned with overall business objectives.
• Identify and prioritise service and parts opportunities to maximise revenue and profitability.
• Forecast future service and parts demand to optimise inventory levels and resource allocation.
• Lead the development of high-quality service and parts solutions, including diagnostics, repair procedures, and spare parts kits.
• Ensure service and parts documentation is accurate, up-to-date, and easily accessible to field service technicians and customers.
• Collaborate with suppliers to source and procure high-quality, cost-effective service and parts.
• Oversee the planning, scheduling, and execution of field service operations, including installations, repairs, and maintenance.
• Monitor and analyse field service performance to identify areas for improvement.
• Develop and implement training programs to enhance the skills and knowledge of field service technicians.
• Provide exceptional customer support by resolving service issues promptly and effectively.
• Build strong relationships with customers to understand their needs and expectations.
• Implement customer satisfaction programs to measure and improve customer experience.
• Lead and motivate a high-performing team of service and parts engineers, technicians, and support staff.
• Foster a culture of innovation, continuous improvement, and customer focus.
• Recruit, hire, and develop talented individuals to strengthen the team

Experience Requirements

• At least 5 years' experience in service and parts management, ideally gained within a manufacturing or engineering environment
• Strong technical knowledge of engineering principles and product design
• Proven track record of leading and managing high performing teams
• Excellent problem-solving and decision-making ability
• Previous experience of using relevant software tools (ERP / CRM etc.)
• A strong understanding and knowledge of international trade and logistics is advantageous