Total 1,273 Manager job vacancies in Gurgaon, Mumbai, Pune, Bangalore

You will handle RBI & other regulatory complaints. Performing roles and responsibilities as a designated Nodal officer for complaints management unit and managing Internal Ombudsman office and being liaison officer for Internal Ombudsman officer.

Strategic Leadership

• Develop and implement a comprehensive customer and client support strategy aligned with Experian's global standards and local market nuances.
• Oversee departmental performance metrics to ensure top-notch service delivery.

Team Development:

• Recruit, mentor a support team.
• Foster a culture of learning and improvement within the support department.

Partner Collaboration:

• Work with other departments, especially sales and product teams, to gain insights and address client needs.
• Engage with main clients, gathering feedback, and ensuring their concerns and requirements are met.

Process Enhancement:

• Evaluate and improve support processes to enhance efficiency.
• Ensure a seamless experience for customers and clients across all touchpoints

Feedback Loop Creation:

• Establish mechanisms to gather on feedback from both customers and the support team.
• Collaborate with the product and tech teams to guide necessary product enhancements or modifications based on customer feedback.

Compliance and Best Practices:

• Ensure adherence to all regulatory guidelines and maintain the integrity and confidentiality of customer data.
• Stay updated on industry best practices and benchmark service delivery against top standards.Interaction with the Internal Ombudsman and RBI as the Nodal Officer of ECICI.

Resolve complaints raised to Experian and RBI:

Ensure and qualitative replies to complaints raised by consumers and customers to ECICI and RBI and social media etc

The IT Service Manager will be a member of the IT Service Management team and play a supporting role in applying IT Service Management practices across a specific part of the business, mainly around Incident, Problem, Transition and Change management.  

The Service Manager will work closely with colleagues in GfK’s IT Service Management teams and be aligned to a specific business unit to help maintain policy, process, and procedures, ensuring these are aligned with ITIL best practices. 

They will also provide proactive governance and support to the business and help create management reporting tailored for a wide range of stakeholders. 

You will... 

• Be supporting the governance for a number of IT Service Management practices, including Incident, Problem and Change Management, ensuring that the policy, process, and procedures are followed. 

• Be working closely with the IT Service Management team to ensure process and governance is consistently applied. 

• Be tracking KPIs and measures to monitor and improve process efficiency related to the key Service Management practices.  

• Be supporting the Service Management team in initiatives and projects. 

• Be supporting the operation of various Service Management forums, including Change boards, Problem meetings and major incident calls.  

• Be maintaining IT service management documentation for procedures and preparing reports. 

• Be managing the end-to-end process of major incidents, including the chairing of meetings, write up of reports and follow up on actions. 

Position Overview: We are seeking a dynamic and strategic HR Business Partner (HRBP) to join our team.
The ideal candidate will serve as a credible activist, strategic positioner, change champion, and innovator who can effectively integrate HR practices with our critical business objectives.
This role will require building strong stakeholder relationships, driving talent management, enhancing employee engagement, and aligning learning and development initiatives with our business goals.
Key Responsibilities:
HRBP Role:
o Act as a credible activist by establishing strong stakeholder relationships and driving results through effective HR practices.
o Understand the global business context and build relevant HR capabilities that support business objectives.
o Champion organizational change, helping to build the organization's capacity for transformation and sustain change initiatives.
o Innovate and integrate HR practices to address critical business issues and enhance overall organizational effectiveness.
Attrition Management: o Design and implement strategies to manage and reduce attrition in line with market trends, employing tactical thinking and data analysis.
Talent Management: o Build and sustain high-performing teams by reviewing Business Key Metrics (BQMs) and identifying non-performers for targeted development or transition.
o Facilitate talent movement and job rotation, ensuring every employee is competent in at least two roles.
o Monitor the engagement of Managers (FLMs) with their teams through the HR intervention framework and provide coaching as needed.
o Develop and execute succession planning strategies utilizing existing assessment centers and leadership training workshops.
o Create and maintain a skills directory for each Function to support effective expansion and new ventures.
Employee Engagement: o Enhance the existing Recognition & Reward (R&R) framework through a well-thought-out action plan to boost employee morale and retention.
o Communicate goal-setting processes effectively, conducting one-on-one meetings to ensure each employee understands their Key Result Areas (KRAs) for the year.
Learning & Development:
o Align the learning and development strategy with business goals, ensuring relevant programs are in place and measuring the return on investment (ROI) of these initiatives.
Qualifications:
• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred.
• Proven experience in an HRBP role or similar, with a strong understanding of HR principles and practices.
• Demonstrated ability to manage change and foster a culture of engagement and development.
• Excellent interpersonal and communication skills, with a strategic mindset and the ability to influence stakeholders at all levels.
• Strong analytical skills and experience in data-driven decision-making.
• Ability to innovate HR practices in alignment with business needs. What We Offer:
• Competitive salary and benefits package.• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
Work Location - Noida & Gurgaon

Qualifications

MBA in Human Resources Preferred. Min qualification Bachelors degree

As a Sales Manager you will evaluate sales opportunities in multiple domains like BFSI, Telecom Your exposure to Solution Sales/ Consulting environment or financial services will differentiate you from the rest.

You will sit within our Consumer services business, one of our four Global Services. We create credit reports by collecting and analysing credit histories – sorting through data about the credit people applied for, whether their applications were successful, and how they paid the credit back. We share this information with businesses so they can calculate a credit decision, usually using a credit score. This score predicts how likely people are to pay back what they owe. This combination of data, scores and software allow businesses to make accurate, fair and quick credit decisions

• Business development and revenue generation: Responsible for evaluating sales opportunities and business case presentation for our clients in India. Expand market reach and grow the profits.
• Puts product / technical knowledge to commercial use and prepares estimates and tenders following sales and pricing policy.
• Customer management: Improve of customer service and satisfaction throughout all areas of the business.
• Demonstrate high account management standards to ensure customer satisfaction
• Benchmarking: Responsible in data collection for benchmarking product against source, data and competitors.
• Industry compliance: Assurance of compliance with all regulatory requirements of areas of regulated businesses for which you will be responsible.
• Functional efficiency: Takes accountability for completing projects (for which you will be responsible) on time and conforming to the standards set.
• Leadership & People Management: Provide ongoing, two-way feedback with direct reports to ensure delivery of high quality of performance

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Job Description: Senior Dev Manager role wherein manages and mentors a team of Programmer/Analysts/BA’s and participates in product development and people management. Controls decisions of a broad functional area of middle office serves as a project leader/ subject matter expert and provides input into strategic direction.

Roles & Responsibilities:

Plan and manage application development and client delivery activities for an assigned application portfolio that may include small and simple software applications, moderately complex software applications or components of large and complex software applications. Communicates effectively with clients and various stakeholders following the SDLC process.

15+ Years of hands-on experience with Core Java, Spring, XML & Restful Web Services

15+ years of Database experience on Oracle

15+ years of Operating System experience on Linux / Unix.

Experienced in Agile application development methodologies with Scrum

Knowledge of industry coding standards and best practices for coding/development

Experienced in object orientated design and Test-driven development.

Hands-on experience in Java Design patterns

Good to know JavaScript UI frameworks.

Good to have experience working in FinTech 

Good experience in project management, organization, communications, analytical and people skills

Good experience in leading, supervising and managing effectively under pressure

Ability to manage multiple projects, activities and problem areas and lead, direct and manage effectively

Designs and develops software product applications for market sale or large-scale proprietary software applications for internal use.

Manages full software development lifecycle including testing, implementation, and auditing.

Performs product design, bug verification and beta support which may require research and analysis.

Resolves critical issues and contributes to the business unit/area development.

Manages work efforts of managers/supervisors with responsibility for hiring, firing, performance appraisals and pay reviews.

Identifies and allocates technical resources, e.g., developers, business analysts to client projects within Development.

Forecasts resource needs based on an analysis of both portfolio and projected client spend.

Maximizes both utilization and profitability of assigned team of resources billable time.

Ensures base applications meet appropriate quality standards.

Adheres to the departmental application development and client delivery process standards.

Provides input on product direction to product managers/product owners and work according to defined product roadmap.

Coordinates with industry compliance consultants and product managers to verify applications meet regulatory compliance.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

Coordinate day-to-day project delivery, management of project financials and drive client relationship management for assigned FIS client.

About the team: 

• MAP PS - Team responsible for end to end FEDM product implementations, custom enhancements, product configurations, report building and upgrades for central banks.
• MME PS - Team responsible for end to end custom implementations of data scraping projects and integrating with MarketMap database for trading firms.

What you will be doing:

This position is for Senior Project Manager – Technology. You will be responsible managing product implementations and upgrades working with Consulting Services, Product Development and other internal teams, work with clients to document requirements and manage client’s delivery globally. You will be providing client support across multiple time zones and assisting clients during product installations in UAT/Production environments over the weekends.

What you will need:

• Master’s degree in computer applications or equivalent
• Min 5-10 years of experience on Project Management and related tools
• Excellent oral & written communication skill
• Strong understanding of creating and managing MS Project Plans
• Managing SOW’s/Change Requests for Upgrades/New Interfaces & Enhancements
• Coordinate activities among team members, internal departments (technical and nontechnical), and client
• Defining and managing Project plans, Project Risks & issues
• Allocation and monitoring work of project team, providing direction and support
• Creation of Project status reports and participate in client status calls
• Managing client deliveries, providing post-delivery support

Added bonus if you have:

• Strong analytical skill
• Eye for detail
• Good to have background in Finance with Trade & Assets, Treasury or, Lending experience
• Strong skills in Microsoft Project, PlanView, TFS
• Forecasting revenue, managing timesheets, client invoices, and budgets

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan
• Best-in-class career mobility options across the globe
• Award-winning learning offerings for career development
• Adaptable home - office work model
• Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Your Career

Reporting to the Manager, FP&A Systems and Transformation, the person in this role will own the SAP Analytics Cloud tool and will support critical FP&A processes, including budget, forecast, close, management reporting, etc. This role requires a keen attention to detail, ability to work in a fast-paced environment with many changing and competing priorities. 

As the admin of FP&A’s planning and budgeting tool, the person in this role will be responsible for managing integration, consolidation, and refresh cycles in support of close, forecast and budget cycles, and will act as the first line of support for incoming requests and troubleshooting.

In partnership with Palo Alto Networks broader FP&A team, this role will play a key role in developing standardized and scalable reporting solutions.

The successful candidate will have systems focused experience used for planning and reporting (e.g. SAP Analytics Cloud, Tableau, etc) in a corporate finance environment.

Your Impact

• The candidate will have a proven track record of partnership and delivering results and will be passionate about enabling financial processes, modeling, reporting, and analysis through BI technologies
• Serve as administrator and expert user of SAP Analytics Cloud and act as primary point of contact for troubleshooting and support to the broader FP&A team
• Maintain data integrity across systems to ensure the FP&A planning tool (SAP Analytics Cloud) is accurate for actuals, data hierarchies, cost centers, product codes, general ledger accounts, etc
• Create reporting templates, input forms, dashboards, etc
• Using source data to provide visualization to the end-user
• Manage integration and refresh cycles that meet the users’ needs, with emphasis during the close and forecast cycles
• Understand the FP&A team’s current reporting system and identify and lead areas of improvement and simplification
• Develop and support ongoing user training to ensure all functional users understand the application capabilities and leverage system capabilities to deliver the optimal user experience to the Finance team
• Ad hoc modeling, analysis, and reporting, as required

Turner & Townsend are seeking a Finance Manager to support India Business.

Roles and Responsibilities

• Preparation of Financial Statements with all legal aspects.
• Calculation cost rates, charge rates and overhead cost etc.
• Maintenance of all books of account and preparation of all financial reconciliation, preparation of monthly Balance Sheet and Profit & Loss statement, monitoring debtors and follow up.
• Knowledge of Sales tax, Direct & Indirect Taxes.
• Financial Reporting .
• Financial planning and analysis.
• INDAS financial reporting to be added for SFM / FM Job profile.

Preferred Skills :

• Working knowledge of Company Law.
• Developing and controlling of new systems.
• Coordination with global Finance Team.

#LI-HT1

Primary Responsibilities

• Understanding the global Accor sales strategy and distribution channels
• Being able to translate the strategy into local/mono segment approach
• Working with various central teams to achieve goals
• Collaborating permanently with the Account Managers in order to preserve the “one face to the customer” strategy.

Other Responsibilities

Financial

• Achieve business targets by managing the total revenue and Market share, develop where possible sales through TARS connected channels, in favor of hotel direct channels.

Operational

• Track, analyze and report business trends in the market with some appropriate recommendations for new opportunities through the use of ANAIS.

Business plan /Analysis.

• Identify business opportunities and ensure clients loyalty in his business scope through the promotion and enrollment to Accor loyalty programs.

Team Management

• Manage sales team (account managers): set objectives and targets, analyze and optimize outcomes. Ensure training and competencies development.

General Duty

• Define and implement sales strategy in his business scope. Team briefings and development plans

Primary Responsibilities

• Understanding the global Accor sales strategy and distribution channels
• Being able to translate the strategy into a hotel approach
• Working with various hotel teams to achieve goals
• Collaborating permanently with the Account Managers and hotel teams in order to preserve the “one face to the customer” strategy

Other Responsibilities

Financial

• Achieve business targets by managing the total revenue and Market share, develop where possible sales through TARS connected channels, in favor of hotel direct channels.

Operational

• Define and implement the hotel sales strategy in accordance with the country/brand global strategy
• Identify business opportunities and ensure clients loyalty in the hotel through the promotion and enrolment to Accor loyalty programs.

Business plan /Analysis

• Track, analyse and report business trends in the market with some appropriate recommendations for new opportunities through the use of ANAIS.

General Duty

• Ensure that a “Sales culture & performance” is spread in the hotel, through the participation in Sales & Revenue meetings and regular information provided to the hotel teams.
• Qualify client’s needs; expectations and directions to define the value proposition to be delivered and the partnership possibilities.
• Develop close relationships with clients, e-partners and key decisions makers to increase Accor’s weight/position

We’re looking for a dynamic and driven Senior Project Manager to take the reins on complex, technology-focused projects, particularly those involving Data Analytics, migration assessments and execution involving Cloud Technologies.
This role is about more than just keeping things on track – it’s about steering the ship, anticipating challenges, and delivering top-notch solutions for enterprise clients.
You’ll be responsible for managing cloud-based transformations and executing large-scale technology projects in enterprise environment. Your expertise will help ensure that projects run smoothly, stakeholders are engaged, and both internal and external teams are aligned on the end goals. 
Areas where you'll need to shine:

• Leading Data Analytics and migration projects: You’ll be at the helm of data lake/warehouse implementations, migration assessments, and execution plans, ensuring everything moves seamlessly from start to finish.
• Stakeholder management: You won’t just manage; you’ll connect with senior technical leaders and business executives, making sure everyone is in sync and all concerns are addressed before they’re even raised.
• Planning & execution: Your plans are more than just documents; they’re blueprints for success. You’ll develop easy to understand project plans with Gantt charts, that account for dependencies, milestones, and critical paths, guiding your team through execution.
• Proactive problem-solving: You’ll anticipate risks and manage scope changes with ease, keeping projects on time and within budget.
• Navigating enterprise environments: Working with large organizations requires finesse. You’ll bring your expertise in managing within corporate structures, navigating approval processes, and aligning with enterprise project management frameworks.

What we’re looking for from you:

• A proven leader who has a track record managing projects or programs related to data analytics and data migration assessments and executions.
• Experience managing projects as an external vendor or consultant, understanding the nuances and challenges of delivering results from the outside, while ensuring alignment with client expectations and enterprise processes.
• Someone who thrives in enterprise environments and has experience working in high-impact / regulated industries such as finance or financial services.
• Strong stakeholder management – not just managing relationships but building them, especially with senior business executives and technical leaders.
• The ability to develop and execute detailed project plans with milestones, dependencies, and contingencies built-in. You’ve done this before, and you’re good at it.
• A problem-solver who doesn’t just react but proactively mitigates risks and handles scope changes with confidence and clarity.
• Experience leading teams of 5-10 direct reports, while also managing 25-30 internal and external stakeholders.
• Familiarity with tools like GanttPro, Microsoft Project, and Jira Advanced Roadmap to keep projects on track.

Experience:· 10+ years of experience in software testing and quality assurance.· 3+ years in a leadership role, managing testing teams and complex projects.· Strong experience in developing test strategies, test plans, and managing test execution.· Experience with both manual and automated testing methodologies.· Familiarity with test management tools such as JIRA, TestRail, or similar.· Experience with automation testing tools like Selenium, or similar.· Experience in CI/CD pipeline tools like Jenkins, Git, or similar is a plus.Key Responsibilities· Define and implement the overall testing strategy for projects, including functional, non-functional, automation, and performance testing.· Develop detailed test plans, including scope, objectives, timelines, and resources.· Collaborate with project managers and stakeholders to understand project requirements along with timelines and ensure testing efforts are aligned accordingly.· Lead, mentor, and manage a team of test engineers, providing guidance and support to ensure high-quality testing deliverables.· Monitor progress and ensure timely delivery of testing milestones.· Review of test cases, ensuring comprehensive test coverage across all aspects of the application.· Manage the testing lifecycle from test design, test execution, defect tracking, and reporting to ensure the product meets quality standards.· Act as the primary point of contact for all test-related activities within the project.· Provide regular updates to stakeholders on test progress, risks, issues, and mitigation plans.· Coordinate with development, product management, and customers to ensure smooth handoffs and collaboration throughout the project lifecycle.· Identify, document, and assess risks related to the quality of the product, and recommend appropriate mitigation strategies.· Ensure timely and effective resolution of any issues encountered during testing, working closely with development teams to address defects and blockers.· Continuously review and refine testing processes to improve efficiency, effectiveness, and quality.· Stay up-to-date with industry trends and tools related to software testing and quality assurance.· Introduce best practices, tools, and techniques for improving testing, and overall quality assurance.· Define and monitor key performance indicators (KPIs) for testing efforts.· Generate and communicate comprehensive test reports, including coverage, defects, execution status, and other relevant metrics.· Ensure that testing documentation is kept up-to-date and accessible for audit and reference purposes.Qualifications/Certifications:· Certification in testing (e.g., ISTQB, CSTE).Soft Skills:· Excellent communication skills, both verbal and written.· Ability to manage multiple priorities and work in a fast-paced environment.· Strong analytical and problem-solving skills.· Experience working in Agile or DevOps environments.· Experience in managing large-scale testing projects, especially across distributed teams.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has geographically focused teams and the hub practice teams, which provides expertise in specific industry or functional verticals (Digital, Risk, Business Solutions, Acquiring & Merchant)

What the Manager Fraud Risk, Consulting & Analytics does at Visa:

The VCA Risk Advisory Practice team is responsible for delivering Risk advisory services to Visa’s clients (Issuers, Acquirers and Merchants) across Credit Risk and Fraud Risk. The Manager Fraud Risk will report to the Director Fraud Risk, India Hub within the VCA Risk Advisory Practice team and will contribute to the delivery of Fraud Risk advisory engagements. This individual will bring expertise in both the Fraud Risk functional domain and in risk analytics gained as Risk practitioner and/or a data scientist within a bank and/or a specialized consulting firm. We are looking for a motivated, analytically minded individual with a track record of using Risk expertise to unlock business value.

Key responsibilities for the Manager Fraud Risk:

• Contribute to the delivery of Fraud Risk advisory engagements across Asia Pacific

• Collaborating with the client’s team (both internal and external) to understand the business problem and desired business outcome

• End-to-end delivery of multiple projects within timelines, scope and budget requirements

• Ensuring all project documentation is up to date and maintain the highest levels of quality in deliverables

• Develop Fraud Risk data driven solutions (Authorization and Fraud Optimization, Fraud Risk Prediction/Scoring).

• Support the development and maintenance of consistency, standards and quality control of Fraud Risk consulting methodologies, ensuring world-class best practices and efficiency through economies of scale

• Participate to the expansion of Fraud Risk Managed Service

 Why this is important to Visa

With a rapid change in the payment landscape, new regulations around Open banking and Open data and the emergence of new Fintech players – the payment ecosystem is rapidly evolving, and our clients are looking to Visa as the payment experts to help them navigate through the opportunities and challenges that these changes pose. Visa with its global reach and rich transaction data set is ideally positioned to assist merchants solve their strategic business problems and drive growth.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

The candidate should be able to accommodate flexible working hours to catering to client and country time zones considering the roles Asia Pacific remit 

Projects you will be a part of:

The nature of projects this role will play a key role in vary as this would include helping issuers and acquirers solve their most strategic business problems:

• Authorization Optimization - Define optimal authorization strategy with balanced risk control measures

• STIP Optimization - Define optimal STIP strategy with balanced risk control measures

• Fraud Strategy & Process Optimization - Enhance fraud risk management strategy with optimal detection performance

• Fraud Risk Prediction/Scoring - Development of statistical models based on client data to predict the likelihood of fraud occurrence

• Fraud Rule Optimization - On-behalf execution of fraud risk management for clients to optimize performance & enhance detections

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Helping to establish the overall success criteria for the project, including time, cost, technical and performance parameters
• Identifying and ensuring that the appropriate line manager is aware of quality, safety, health and environment issues
• Establishing effective project governance, processes and systems to be utilised throughout project
• Project planning, including producing the detailed project plan
• Advising upon the procurement of resources
• Leading and facilitating the overall cross-functional project team
• Monitoring and applying performance management techniques
• Managing the change control process
• Monitoring and advising upon project finances
• Managing the flow of project information between the team and the client, through regular meetings and written communications
• Preparing formal project progress and other reports
• Taking a leading role in interfacing with the client and other consultants, at all project stages

• To act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and adequate quality standards.
• Coordinating design development, reviews, manage the flow of project information between the team and the client, through regular meetings, written communications and/or digital tools to fulfil project requirements.
• Effectively communicate the project requirements to design consultants, gather stakeholder requirements, manage design changes and meet critical deadlines.
• Monitoring the Architectural/Engineering consultant team or sub-consultants on overall design delivery.
• To manage the change control process
• To facilitate production of formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• Stakeholders management
• Any other tasks/responsibilities required from time to time due to on-job requirements.