Total 2,068 Manager job vacancies in Bangalore,Hyderabad,Gurgaon,Mumbai,Pune,Chennai,Kolkata, Karnataka

 Key Responsibilities

• Execute scalable processes to integrate Now on Now leaders into various GTM initiatives, including Executive Briefing Centers (EBC), events, customer calls, workshops, and webinars focusing on APJ and EMEA markets
• Enhance understanding of how Now on Now leverages products across the company by ServiceNow Executives and practitioners 
• Collaborate with cross-functional teams including product, marketing, sales, and customer success to align on goals, timelines, and resources.
• Drive the execution of marketing events and Customer engagement processes, ensuring smooth coordination across multiple teams.
• Identify bottlenecks and inefficiencies in current go-to-market operations and implement process improvements to optimize time-to-market.
• Track the performance of GTM initiatives, using data-driven insights to iterate and improve.
• Develop and maintain dashboards for stakeholders to easily access real-time GTM performance metrics.

You will handle RBI & other regulatory complaints. Performing roles and responsibilities as a designated Nodal officer for complaints management unit and managing Internal Ombudsman office and being liaison officer for Internal Ombudsman officer.

Strategic Leadership

• Develop and implement a comprehensive customer and client support strategy aligned with Experian's global standards and local market nuances.
• Oversee departmental performance metrics to ensure top-notch service delivery.

Team Development:

• Recruit, mentor a support team.
• Foster a culture of learning and improvement within the support department.

Partner Collaboration:

• Work with other departments, especially sales and product teams, to gain insights and address client needs.
• Engage with main clients, gathering feedback, and ensuring their concerns and requirements are met.

Process Enhancement:

• Evaluate and improve support processes to enhance efficiency.
• Ensure a seamless experience for customers and clients across all touchpoints

Feedback Loop Creation:

• Establish mechanisms to gather on feedback from both customers and the support team.
• Collaborate with the product and tech teams to guide necessary product enhancements or modifications based on customer feedback.

Compliance and Best Practices:

• Ensure adherence to all regulatory guidelines and maintain the integrity and confidentiality of customer data.
• Stay updated on industry best practices and benchmark service delivery against top standards.Interaction with the Internal Ombudsman and RBI as the Nodal Officer of ECICI.

Resolve complaints raised to Experian and RBI:

Ensure and qualitative replies to complaints raised by consumers and customers to ECICI and RBI and social media etc

The IT Service Manager will be a member of the IT Service Management team and play a supporting role in applying IT Service Management practices across a specific part of the business, mainly around Incident, Problem, Transition and Change management.  

The Service Manager will work closely with colleagues in GfK’s IT Service Management teams and be aligned to a specific business unit to help maintain policy, process, and procedures, ensuring these are aligned with ITIL best practices. 

They will also provide proactive governance and support to the business and help create management reporting tailored for a wide range of stakeholders. 

You will... 

• Be supporting the governance for a number of IT Service Management practices, including Incident, Problem and Change Management, ensuring that the policy, process, and procedures are followed. 

• Be working closely with the IT Service Management team to ensure process and governance is consistently applied. 

• Be tracking KPIs and measures to monitor and improve process efficiency related to the key Service Management practices.  

• Be supporting the Service Management team in initiatives and projects. 

• Be supporting the operation of various Service Management forums, including Change boards, Problem meetings and major incident calls.  

• Be maintaining IT service management documentation for procedures and preparing reports. 

• Be managing the end-to-end process of major incidents, including the chairing of meetings, write up of reports and follow up on actions. 

Position Overview: We are seeking a dynamic and strategic HR Business Partner (HRBP) to join our team.
The ideal candidate will serve as a credible activist, strategic positioner, change champion, and innovator who can effectively integrate HR practices with our critical business objectives.
This role will require building strong stakeholder relationships, driving talent management, enhancing employee engagement, and aligning learning and development initiatives with our business goals.
Key Responsibilities:
HRBP Role:
o Act as a credible activist by establishing strong stakeholder relationships and driving results through effective HR practices.
o Understand the global business context and build relevant HR capabilities that support business objectives.
o Champion organizational change, helping to build the organization's capacity for transformation and sustain change initiatives.
o Innovate and integrate HR practices to address critical business issues and enhance overall organizational effectiveness.
Attrition Management: o Design and implement strategies to manage and reduce attrition in line with market trends, employing tactical thinking and data analysis.
Talent Management: o Build and sustain high-performing teams by reviewing Business Key Metrics (BQMs) and identifying non-performers for targeted development or transition.
o Facilitate talent movement and job rotation, ensuring every employee is competent in at least two roles.
o Monitor the engagement of Managers (FLMs) with their teams through the HR intervention framework and provide coaching as needed.
o Develop and execute succession planning strategies utilizing existing assessment centers and leadership training workshops.
o Create and maintain a skills directory for each Function to support effective expansion and new ventures.
Employee Engagement: o Enhance the existing Recognition & Reward (R&R) framework through a well-thought-out action plan to boost employee morale and retention.
o Communicate goal-setting processes effectively, conducting one-on-one meetings to ensure each employee understands their Key Result Areas (KRAs) for the year.
Learning & Development:
o Align the learning and development strategy with business goals, ensuring relevant programs are in place and measuring the return on investment (ROI) of these initiatives.
Qualifications:
• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred.
• Proven experience in an HRBP role or similar, with a strong understanding of HR principles and practices.
• Demonstrated ability to manage change and foster a culture of engagement and development.
• Excellent interpersonal and communication skills, with a strategic mindset and the ability to influence stakeholders at all levels.
• Strong analytical skills and experience in data-driven decision-making.
• Ability to innovate HR practices in alignment with business needs. What We Offer:
• Competitive salary and benefits package.• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
Work Location - Noida & Gurgaon

Qualifications

MBA in Human Resources Preferred. Min qualification Bachelors degree

Job description

As a Servant Leader, you will create a high-performance culture and necessary environment where your Teams have all the conditions for success. You will be accountable for delivering the product backlogs within your remit. You will report into the Delivery Manager, working along side the Lead Business Analyst and QA Manager to fulfil agreed business commitments and client projects on time and within budget. You will set the standards for your Team's software engineering best practices. You will work closely with the Team and the ID&F Senior Leadership Team to create a high-performance environment where individuals are happy and effective in their roles. Equally, you will be the accountable app owner for the software products and corresponding infrastructure environments under your Team's remit. As part of that accountability, you will ensure the compliance of these software products against Experian's security policy and app remediation standards. You will be accountable for the risk management activities and responsible for managing the associated security scorecard whilst delivering the backlog of planned and unplanned activities related to security, app and infrastructure remediation. Line Management of Engineering team, up to 6 individuals, but may grow over time

As a Sales Manager you will evaluate sales opportunities in multiple domains like BFSI, Telecom Your exposure to Solution Sales/ Consulting environment or financial services will differentiate you from the rest.

You will sit within our Consumer services business, one of our four Global Services. We create credit reports by collecting and analysing credit histories – sorting through data about the credit people applied for, whether their applications were successful, and how they paid the credit back. We share this information with businesses so they can calculate a credit decision, usually using a credit score. This score predicts how likely people are to pay back what they owe. This combination of data, scores and software allow businesses to make accurate, fair and quick credit decisions

• Business development and revenue generation: Responsible for evaluating sales opportunities and business case presentation for our clients in India. Expand market reach and grow the profits.
• Puts product / technical knowledge to commercial use and prepares estimates and tenders following sales and pricing policy.
• Customer management: Improve of customer service and satisfaction throughout all areas of the business.
• Demonstrate high account management standards to ensure customer satisfaction
• Benchmarking: Responsible in data collection for benchmarking product against source, data and competitors.
• Industry compliance: Assurance of compliance with all regulatory requirements of areas of regulated businesses for which you will be responsible.
• Functional efficiency: Takes accountability for completing projects (for which you will be responsible) on time and conforming to the standards set.
• Leadership & People Management: Provide ongoing, two-way feedback with direct reports to ensure delivery of high quality of performance

We are seeking a highly skilled and experienced Staff Product Manager with a focus on Cybersecurity to join our talented team. As the Staff Product Manager, you will play a pivotal role in shaping and driving the strategic vision for our cybersecurity product portfolio. You will collaborate closely with cross-functional teams, leveraging your expertise to deliver innovative solutions that address the ever-changing challenges in the cybersecurity landscape.

What you get to do in this role: 

• Lead the strategy, execution, and overall success of the SecOps product.
• Lead and facilitate engagement with customers and field teams in the planning of the product roadmap, as well as prioritize features based on their input.
• Effectively manage the roadmap, ensuring consensus and coordinating with a team of engineers and designers to deliver high-quality user experiences on schedule.
• Generate compelling, market-validated use cases and spearhead ideation sessions.
• Clearly articulate the value proposition at various levels, tailoring the message for different audience types such as customers, partners, decision-makers, business professionals, sales teams, and industry analysts.
• Drive product launch activities in collaboration with product, field, and marketing teams across ServiceNow.
• Maintain a proactive research stance, staying abreast of changes in market needs and the competitive landscape to influence product direction and provide support to the sales organization.
• Establish measurable business and technical metrics, defining success criteria for your product, and actively monitor progress against the set roadmap to achieve these objectives.
• Serve as the voice of the customer, offering a valuable business perspective on the product's value proposition.

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Job Description: Senior Dev Manager role wherein manages and mentors a team of Programmer/Analysts/BA’s and participates in product development and people management. Controls decisions of a broad functional area of middle office serves as a project leader/ subject matter expert and provides input into strategic direction.

Roles & Responsibilities:

Plan and manage application development and client delivery activities for an assigned application portfolio that may include small and simple software applications, moderately complex software applications or components of large and complex software applications. Communicates effectively with clients and various stakeholders following the SDLC process.

15+ Years of hands-on experience with Core Java, Spring, XML & Restful Web Services

15+ years of Database experience on Oracle

15+ years of Operating System experience on Linux / Unix.

Experienced in Agile application development methodologies with Scrum

Knowledge of industry coding standards and best practices for coding/development

Experienced in object orientated design and Test-driven development.

Hands-on experience in Java Design patterns

Good to know JavaScript UI frameworks.

Good to have experience working in FinTech 

Good experience in project management, organization, communications, analytical and people skills

Good experience in leading, supervising and managing effectively under pressure

Ability to manage multiple projects, activities and problem areas and lead, direct and manage effectively

Designs and develops software product applications for market sale or large-scale proprietary software applications for internal use.

Manages full software development lifecycle including testing, implementation, and auditing.

Performs product design, bug verification and beta support which may require research and analysis.

Resolves critical issues and contributes to the business unit/area development.

Manages work efforts of managers/supervisors with responsibility for hiring, firing, performance appraisals and pay reviews.

Identifies and allocates technical resources, e.g., developers, business analysts to client projects within Development.

Forecasts resource needs based on an analysis of both portfolio and projected client spend.

Maximizes both utilization and profitability of assigned team of resources billable time.

Ensures base applications meet appropriate quality standards.

Adheres to the departmental application development and client delivery process standards.

Provides input on product direction to product managers/product owners and work according to defined product roadmap.

Coordinates with industry compliance consultants and product managers to verify applications meet regulatory compliance.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

Coordinate day-to-day project delivery, management of project financials and drive client relationship management for assigned FIS client.

About the team: 

• MAP PS - Team responsible for end to end FEDM product implementations, custom enhancements, product configurations, report building and upgrades for central banks.
• MME PS - Team responsible for end to end custom implementations of data scraping projects and integrating with MarketMap database for trading firms.

What you will be doing:

This position is for Senior Project Manager – Technology. You will be responsible managing product implementations and upgrades working with Consulting Services, Product Development and other internal teams, work with clients to document requirements and manage client’s delivery globally. You will be providing client support across multiple time zones and assisting clients during product installations in UAT/Production environments over the weekends.

What you will need:

• Master’s degree in computer applications or equivalent
• Min 5-10 years of experience on Project Management and related tools
• Excellent oral & written communication skill
• Strong understanding of creating and managing MS Project Plans
• Managing SOW’s/Change Requests for Upgrades/New Interfaces & Enhancements
• Coordinate activities among team members, internal departments (technical and nontechnical), and client
• Defining and managing Project plans, Project Risks & issues
• Allocation and monitoring work of project team, providing direction and support
• Creation of Project status reports and participate in client status calls
• Managing client deliveries, providing post-delivery support

Added bonus if you have:

• Strong analytical skill
• Eye for detail
• Good to have background in Finance with Trade & Assets, Treasury or, Lending experience
• Strong skills in Microsoft Project, PlanView, TFS
• Forecasting revenue, managing timesheets, client invoices, and budgets

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan
• Best-in-class career mobility options across the globe
• Award-winning learning offerings for career development
• Adaptable home - office work model
• Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About the job 

Team Lead (Reports to: Operations Manager) is act as main point of contact from Stat Ops to internal client services to lead and drive the operational design and delivery of our client offering. Responsible for overall operation’s department quality performance monitoring, reporting and analysis by driving an on-going focus and improvement in Right First Time delivery to contribute to client satisfaction. Team management - Leads a team of Senior Data Processing Analyst and Data Processing Analyst. 

Skill Set Required: 

Client Solutioning 

• Acts as front-facing point of contact for client database operational queries and in ensuring overall quality performance monitoring, reporting and analysis in Right First Time delivery. 

• Consistently work with other Operations Functions' leads within the country to manage projects and deliver on clients’ commitments. 

• Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs. 

• Work closely with Client Liaison management team to support the creation, monitoring and execution of quality plans for strategic and hot spot clients. 

• Proactively communicates with client / client services for any potential delays / risks based on information by Ops teams. 

• Manage close links with Enablement team/leads to identify focus areas and ensuring 

quality / delivery standards are achieved. 

• Ability to provide workload and timeline estimation by taking into consideration requirements of each upstream activities. 

• Represent respective operation’s function in discussion with other NOC and in market stakeholders. 

Team Management 

• Plans and controls resource allocation to optimize the “operations service” to clients as well as highlights any resources issue 

• Expected to coach and develop the team, monitor individual performances by identifying talents or low performers and promote engagement within the team 

• Acts as an escalation point for the team and constantly reviews and assesses team's KPIs periodically 

The role is a traditional CM role with good experience in  interior fit jobs for commercial / corporate / offices  with consultant company background.

Role within the project

• Should be able to lead a fit out project independently with the know-how of the following : Quantity survey, Rate Analysis, Value Engineering, Market Knowledge on pricing, procurement, post contract management, tracking budget & commercial closure for residential/high rise projects. Candidates with exposure to base-build shall be advantageous

Job Objectives

• Pre and post-contract duties including preparation of cost estimates, procurement and tendering, contract administration, variation, final account, etc.
• Completing feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procurement activity, including managing the pre-qualification stage, producing the tender list, preliminaries, tender analysis, tender report and compiling the contractual documents
• Taking responsibility for timely and accurate cost checks and valuations
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages
• Participate effectively with post contract cost variances and the change control processes
• Perform cost risk analysis and provide input into value engineering; negotiate and approve final accounts
• Maintain central feedback and learning on cost estimating from prospects and projects and contribute to updating of best practices in estimating

Skills Required

• Technical knowledge of residential/high rise projects for period of 5+years for CM/QS.
• Prior experience of handling base build projects is required and Candidates with Commercial project exposure could be prioritised, preferably should know background working on CostX 
• Good knowledge of all methods of construction and procurement.
• Experienced with or managing team that uses multiple estimating tools and applications.
• Strong experience with spreadsheets and databases.
• Collaborative approach, able to develop strong relationships with clients and stakeholders, internally and externally.
• Good organization skills with the ability to multi-task.
• Demonstrated strong listening and communication skills.
• Proven cost and/or commercial management experience, ideally within a consultancy environment.

Your Career

Reporting to the Manager, FP&A Systems and Transformation, the person in this role will own the SAP Analytics Cloud tool and will support critical FP&A processes, including budget, forecast, close, management reporting, etc. This role requires a keen attention to detail, ability to work in a fast-paced environment with many changing and competing priorities. 

As the admin of FP&A’s planning and budgeting tool, the person in this role will be responsible for managing integration, consolidation, and refresh cycles in support of close, forecast and budget cycles, and will act as the first line of support for incoming requests and troubleshooting.

In partnership with Palo Alto Networks broader FP&A team, this role will play a key role in developing standardized and scalable reporting solutions.

The successful candidate will have systems focused experience used for planning and reporting (e.g. SAP Analytics Cloud, Tableau, etc) in a corporate finance environment.

Your Impact

• The candidate will have a proven track record of partnership and delivering results and will be passionate about enabling financial processes, modeling, reporting, and analysis through BI technologies
• Serve as administrator and expert user of SAP Analytics Cloud and act as primary point of contact for troubleshooting and support to the broader FP&A team
• Maintain data integrity across systems to ensure the FP&A planning tool (SAP Analytics Cloud) is accurate for actuals, data hierarchies, cost centers, product codes, general ledger accounts, etc
• Create reporting templates, input forms, dashboards, etc
• Using source data to provide visualization to the end-user
• Manage integration and refresh cycles that meet the users’ needs, with emphasis during the close and forecast cycles
• Understand the FP&A team’s current reporting system and identify and lead areas of improvement and simplification
• Develop and support ongoing user training to ensure all functional users understand the application capabilities and leverage system capabilities to deliver the optimal user experience to the Finance team
• Ad hoc modeling, analysis, and reporting, as required

Turner & Townsend are seeking a Finance Manager to support India Business.

Roles and Responsibilities

• Preparation of Financial Statements with all legal aspects.
• Calculation cost rates, charge rates and overhead cost etc.
• Maintenance of all books of account and preparation of all financial reconciliation, preparation of monthly Balance Sheet and Profit & Loss statement, monitoring debtors and follow up.
• Knowledge of Sales tax, Direct & Indirect Taxes.
• Financial Reporting .
• Financial planning and analysis.
• INDAS financial reporting to be added for SFM / FM Job profile.

Preferred Skills :

• Working knowledge of Company Law.
• Developing and controlling of new systems.
• Coordination with global Finance Team.

#LI-HT1

About the Role:

This role is specific to the identification and removal of problems within our customer cloud. Senior Problem Managers play an integral part in ServiceNow’s success and we work closely with Development, Infrastructure, and Customer Support to manage known errors, mitigate impact, and drive remediation.

What you get to do in this role:

• Drive root cause investigations
• Ensure the prioritization, planning, and execution of problems achieves the best results for the company and our customers
• Develop and implement evidence-driven process improvement initiatives across the organization
• Contribute to the design of the Problem Management process, data modeling and reporting, policies, and procedures
• Provide training, coaching and guidance to internal teams, growing problem management best practices throughout the organization

About the job

Act as the main point of contact from OMNI SHOPPER Operations to internal client services to lead and drive the operational design and delivery of our client offering. Responsible for overall OMNI SHOPPER Operations department quality performance monitoring, reporting and analysis by driving an on-going focus and improvement in Right First Time delivery to contribute to client satisfaction. Team management - Leads a team of Data Processing Analysts.

Responsibilities

Client Solutioning

●      Acts as front-facing point of contact for client database operational queries and in ensuring overall quality performance monitoring, reporting and analysis in Right First Time delivery.

●      Consistently work with other Operations Functions' leads within the country to manage projects and deliver on clients’ commitments.

●      Participation in quality improvement plans such as Quality Walk, Quality Focus Meetings, Root Cause Analysis activities and Operational Excellence programs.

●      Work closely with Client Liaison management team to support the creation, monitoring and execution of quality plans for strategic and hot spot clients.

●      Proactively communicates with client / client services for any potential delays / risks based on information by Ops teams.

●      Manage close links with Enablement team/leads to identify focus areas and ensuring

quality / delivery standards are achieved.

●      Ability to provide workload and timeline estimation by taking into consideration requirements of each upstream activities.

●      Represent respective operation’s function in discussion with other NOC and in market stakeholders.

Team Management

●      Plans and controls resource allocation to optimize the “operations service” to clients as well as highlights any resources issue

●      Expected to coach and develop the team, monitor individual performances by identifying talents or low performers and promote engagement within the team

●      Acts as an escalation point for the team and constantly reviews and assesses team's KPIs periodically