Total 75 Junior Executive Contract job vacancies

• To sell and cross-sell Personal Loan & Credit Card products.
• To ensure that all applications are in proper order prior to submission for approval.
• To create opportunities and strategy to develop new sales and consistently increase individual or team achievements.
• Ensure high standard of customer service in line with the quality and standards set by the Company.
• To have best practice in all related compliance and regulatory requirements.

Perks & Benefits

• Medical insurance
• Personal leave
• Dental insurance

Below is a glimpse of what you will do

• To sell/promote Credit Cards & Aeon Member Plus Card product.
• To ensure all applications are in proper order prior to submission for approval.
• To create an opportunities and strategy to develop new sales and consistently increase individual or team achievements.
• To ensure high standard of customer service in line with the quality and standards set by the company.
• To have the best practice in all related compliance and regulatory requirements (Do’s and Don’ts).
• To deliver high customer-oriented service level.

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture

• To sell and cross-sell Personal Loan & Credit Card products.
• To ensure that all applications are in proper order prior to submission for approval.
• To create opportunities and strategy to develop new sales and consistently increase individual or team achievements.
• Ensure high standard of customer service in line with the quality and standards set by the Company.
• To have best practice in all related compliance and regulatory requirements.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities
• Dental insurance

緊急招聘！

• 職位：建築主管（合約）
• 項目：Perkhidmatan Pengurusan Premis TNB Energy Services Sdn Bhd (TNBes) 倉庫
• 項目地點：爪夷島、檳城及柔佛州士乃
• 專案期限：2年
• 所需職位數：檳城爪夷 (1 個職位) 和柔佛州士乃 (1 個職位)
• 預計開始日期：2024年1月11日

要求：

• 至少 1 - 2 年建築服務、設施管理或相關領域的經驗
• 建築服務、設施管理或相關領域的文憑/學士學位

職責：

• 協助 PIC 客戶維持高標準的服務交付以及大樓的高效管理、營運和管理。
• 根據僱用條款準時到大樓報到，並在任何時間、任何需要的時候到達現場。
• 與維護團隊協調和監控日常維護職責/活動。
• 當承包商進行維修或翻新工作時，監督工程。
• 檢查場地、公共設施和建築物，以確定是否需要維修或保養。
• 機智、專業地處理員工客戶對營運問題的投訴，並根據本文的程序採取適當的糾正措施。
• 確保所有服務合約均已正確記錄。
• 確保所有服務合約工作均依照合約中的工作規範進行。
• 確保倉庫作業制度全面落實並符合建造要求。
• 依要求定期進行疏散演練。
• 定期檢查倉庫，確保建築結構符合要求的標準。
• 向 PIC 客戶提交有關建築物營運的每日和每月報告，並突出顯示需要注意的問題或缺陷。
• 協助 PIC 為大樓內的所有服務制定年度預防計劃。
• 設計一份工作申請表，用於建築物的小型維護工程。
• 監控並確保所有許可證在到期日/之前更新。
• 監控並確保所有服務和維護合約在到期日之前得到審查。
• 確保隨時提供最新的倉庫詳細資訊和建築物內的庫存清單。

津貼和福利

• 津貼（旅費、交通費等）

Job Responsibilities:

• Build and expand client base, develop business projects.
• Maintain high marketing achievement, foster relationships with clients and organizations.
• Conduct marketing presentations for corporate customers.
• Prepare business proposals, pricing, promotions, tenders, marketing activities, and forecast reports.
• Establish connections with clients, consultants, subcontractors, authorities.
  Undertake various assignments directed by the Director.

Job Requirements:

• Possess minimum three (3) to four (4) years working experience in related fields.
• Proficient in Microsoft Word, Excel and PowerPoint 
• Flexible, patient, self-motivated with positive working attitude and able to foster team work.
• Good interpersonal and communication skills.
• Able to work independently.
• Possess own transport as travel is required
• Able to prioritize, organize and co-ordinate with minimum supervision.
• Candidates can start work immediately.

Perks & Benefits

• Personal development opportunity

Main Job Tasks and Responsibilities:

• Monitor day-to-day operation for application, database, server, storage, network devices and connectivity.
• Assist in facilitating/escorting external vendors for repairs tickets or installation of servers.
• Provide proactive capacity monitoring via monitoring tools, perform clean-up, report or escalation when required. 
• Manage, follow up and resolve cases as per company's internal case logging system.
• Perform Level 1 troubleshooting by following the procedures/guidance given.
• Manage and follow up the escalation to level 2 support, principal or service provider for any incident or problem beyond the support scope.
• Physically check and verify physical assets to make sure assets are in good condition.
• Understand the requirements of 24x7 on-site support.
• Ensure facility regulations and safety policies are enforced before external personnel enter Data Center room.
• Perform ad hoc jobs for urgent requests.
• Compile reports for monthly tickets (incident, problem and request).
• Monitor and report the company capacity status.
• Provide a clean work environment by ensuring the facility is clean.
• Executing daily walkthroughs of IT equipment and MEP equipment.

Education and Experience:

• Diploma, Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• At least 1-2 years of large-scale Data Center on-site operating experience
• Strong technical understanding of Data Centers, operational excellence and a willingness to innovate in a constantly evolving environment.
• Required Skill sets / hands-on experience:
  • Network equipment
  • Hardware installation
  • Application monitoring 
  • SAN equipment 
  • Database Management 
  • Maintenance troubleshooting processes

Perks & Benefits

• Employee equity
• Medical insurance
• Personal development opportunities

Job Highlights

• Competitive Salary Package
• Incentive

Main Purpose of Job:

The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.

Job Description:

• Responsible to each separate individual result (collection result).
• Advise customer to make the payment on time.
• Re act as a reminder to remind customer regarding the payment due date
• Response customer request based on the customer requirement
• To ensure to maintain customer service and company image.
• Complete dunning activities based on allocated queues.
• Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
• Ensure good clients relationship & service levels.
• Achieve the set standards in collections and financial objectives of collections by the management.

Job Requirement:

• Minimum SPM, STPM, Diploma or Degree Holder.
• Fresh graduate are encourage to apply.
• Good communication in English & Malay
• Well knowledge of PC and proficiency in MS Office
• Listening skills to empathize and listen to other person’s ideas
• Persuasion skills in order to move others into positive action, attitudes and behavior
• Ability to handle & manage stress

Additional Information:

• Working Day: Monday - Saturday (6-day work and selected candidates will be entitled for one rest day and off day on alternate basis)
• Working Time: 9 a.m. - 6 p.m.
• Incentive provided if meet KPI

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance

Important Note:

Successful candidate will be base at Bangsar South office. Please take note that we are expecting to relocate our office location to Cheras Maluri area tentatively by early next year 2025.

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Central location
• Casual dress code
• Personal leave

工作職責：

• 建立和擴大客戶群，開發業務項目。
• 維持較高的行銷成就，培養與客戶和組織的關係。
• 為企業客戶進行行銷簡報。
• 準備商業提案、定價、促銷、招標、行銷活動和預測報告。
• 與客戶、顧問、分包商、當局建立聯繫。
  承辦主任交辦的各項工作。

職位要求：

• 擁有至少三 (3) 至四 (4) 年相關領域的工作經驗。
• 精通 Microsoft Word、Excel 和 PowerPoint
• 靈活，耐心，有上進心，工作態度積極，能促進團隊合作。
• 良好的人際溝通和溝通能力。
• 能夠獨立工作。
• 由於需要旅行，因此擁有自己的交通工具
• 能夠在最少的監督下確定優先順序、組織和協調。
• 候選人可以立即開始工作。

津貼和福利

• 個人發展機會

Main Job Tasks and Responsibilities:

• Monitor day-to-day operation for application, database, server, storage, network devices and connectivity.
• Assist in facilitating/escorting external vendors for repairs tickets or installation of servers.
• Provide proactive capacity monitoring via monitoring tools, perform clean-up, report or escalation when required. 
• Manage, follow up and resolve cases as per company's internal case logging system.
• Perform Level 1 troubleshooting by following the procedures/guidance given.
• Manage and follow up the escalation to level 2 support, principal or service provider for any incident or problem beyond the support scope.
• Physically check and verify physical assets to make sure assets are in good condition.
• Understand the requirements of 24x7 on-site support.
• Ensure facility regulations and safety policies are enforced before external personnel enter Data Center room.
• Perform ad hoc jobs for urgent requests.
• Compile reports for monthly tickets (incident, problem and request).
• Monitor and report the company capacity status.
• Provide a clean work environment by ensuring the facility is clean.
• Executing daily walkthroughs of IT equipment and MEP equipment.

Education and Experience:

• Diploma, Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• At least 1-2 years of large-scale Data Center on-site operating experience
• Strong technical understanding of Data Centers, operational excellence and a willingness to innovate in a constantly evolving environment.
• Required Skill sets / hands-on experience:
  • Network equipment
  • Hardware installation
  • Application monitoring 
  • SAN equipment 
  • Database Management 
  • Maintenance troubleshooting processes

Perks & Benefits

• Employee equity
• Medical insurance
• Personal development opportunities

職責

• 準備每日現金報告
• 將每日本地交貨簽入庫存系統（自動計數）
• 接聽來電
• 每天查看郵件，通知相關人員並有效率回覆郵件。
• 準備銷售報價
• 上級臨時指派的其他職責

要求

• SPM、STPM、文憑認證。
• 至少 2 年工作經驗。
• 精通中文、英文和馬來語。
• 能夠使用 MS Excel、Word 和 PowerPoint 技能完成管理任務。
• 能夠在最少的監督下獨立工作。

商業活動：裝飾照明及照明配件、風扇等的零售

工作時間：週一至週五：8.30-5pm，週六：8.30-1.30pm

申請請Whatsapps簡歷至Jessie @ 0193358043或發送電子郵件至wlpj@wonglighting.com.my

津貼和福利

• 員工股權
• 事假
• 個人發展機會

Responsibilities:

• Provide lessons in a comprehensive manner and use visual/audio means to facilitate learning.
• Extend individualized instruction to each student by promoting interactive learning.
• Produce and share educational content (notes, summaries, assignments etc.).
• Evaluate and record students' development and provide grades and feedback.
• Maintain a tidy and orderly classroom.
• Work with other teachers, parents and stakeholders and participate in regular meetings.
• Organise and execute educational in-class and outdoor activities and events.
• Observe and understand students' behaviour and psyche and report suspicions of neglect, abuse etc.
• Develop and enrich professional skills and knowledge by attending seminars, conferences etc.

Requirements:

• Proven experience as a teacher.
• Working knowledge of teaching best practices and legal educational guidelines partnered with a willingness to follow the school's policies and procedures.
• Outstanding communicability and interpersonal skills.
• Well-organized and committed.
• Creative and energetic.
• Good moral values and discipline.
• Knowledge of CPR.
• Possess at least a Bachelor's Degree in Teaching or in a specialized subject with a certificate in education.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

職責：

• 全面授課，利用視聽手段輔助學習。
• 透過促進互動學習，向每個學生提供個人化指導。
• 製作並分享教育內容（筆記、摘要、作業等）。
• 評估和記錄學生的發展並提供成績和回饋。
• 保持教室整潔有序。
• 與其他教師、家長和利害關係人合作並參加定期會議。
• 組織和執行教育性的課堂和戶外活動和活動。
• 觀察和了解學生的行為和心理，並報告忽視、虐待等的懷疑。
• 透過參加研討會、會議等來發展和豐富專業技能和知識。

要求：

• 有豐富的教師經驗。
• 具備最佳教學實踐和法律教育指南的工作知識，並願意遵守學校的政策和程序。
• 優秀的溝通能力和人際交往能力。
• 組織嚴密、盡責。
• 富有創意且充滿活力。
• 良好的道德觀念和紀律。
• 心肺復甦知識。
• 至少擁有教學學士學位或具有教育證書的專業學科學士學位。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通

Key Responsibilities:

• Efficient Client Support:
  • Provide timely, accurate responses to client inquiries via hotline, email, and live chat.
  • Maintain professionalism and empathy in every interaction, delivering world-class service.
• Complaint Management & Resolution:
  • Investigate and resolve customer complaints by coordinating with internal teams.
  • Proactively escalate critical issues and keep clients informed throughout the resolution process.
• Customer Feedback & Advocacy:
  • Gather and analyze customer feedback to identify trends and pain points.
  • Act as a vital link between clients and our business, suggesting improvements to senior management.
• Enhancing Customer Satisfaction & Loyalty:
  • Develop and implement strategies to boost customer satisfaction through personalized engagement and educational resources.
  • Cultivate strong relationships by anticipating client needs and offering tailored support.

Requirements:

• Experience: Minimum of 2 years in client servicing and account management, preferably in payment services or eCommerce marketplaces.
• Industry Knowledge: Strong understanding of payment processing, online marketplaces, and related regulatory environments.
• Results-Driven: Focus on achieving business targets and delivering measurable results through effective customer relationship management.
• Customer-Centric: Consistently strive to exceed expectations and drive customer loyalty.
• Communication Skills: Excellent verbal and written communication abilities in English; capacity to convey complex information clearly and concisely.
• Relationship Building: Proven ability to establish and nurture strong rapport with clients, building trust and fostering long-term partnerships.
• Adaptability: Demonstrated adaptability to changing circumstances and eagerness to learn new skills and technologies in a rapidly evolving industry.
• Problem-Solving: Responsible and proactive approach to problem-solving; resilience in challenging situations with a commitment to innovative solutions.
• Education: Tertiary education or higher in a relevant field (Business Administration, Finance, Marketing, etc.).
• Language Proficiency: Strictly looking for a Mandarin speaker with good English proficiency.

Benefits:

1. Annual Leave: 12 days (<5 years); 16 days (>5 years)
2. Medical Leave: 14 days (<2 years); 18 days (2-5 years); 22 days (>5 years)
3. Hospitalization Leave: 60 days
4. Maternity / Paternity Leave: 98 / 7 days per confinement
5. Outpatient (Normal GP): Unlimited
6. Outpatient (Specialist)
7. Hospitalization & Surgical
8. Group Term Life / PA Insurance

主要職責：

• 高效率的客戶支援：
  • 透過熱線、電子郵件和即時聊天，及時、準確地回覆客戶的詢問。
  • 在每次互動中保持專業和同理心，提供世界一流的服務。
• 投訴管理與解決：
  • 透過與內部團隊協調來調查並解決客戶投訴。
  • 主動回報關鍵問題並在整個解決過程中隨時向客戶通報情況。
• 客戶回饋與宣傳：
  • 收集並分析客戶回饋，以確定趨勢和痛點。
  • 作為客戶和我們業務之間的重要紐帶，為高階管理層提出改進建議。
• 提高客戶滿意度和忠誠度：
  • 制定並實施策略，透過個人化參與和教育資源來提高客戶滿意度。
  • 透過預測客戶需求並提供量身定制的支援來培養牢固的關係。

要求：

• 經驗：至少 2 年客戶服務和帳戶管理經驗，最好是在支付服務或電子商務市場。
• 產業知識：對支付處理、線上市場和相關監管環境有深入的了解。
• 結果驅動：專注於透過有效的客戶關係管理實現業務目標並提供可衡量的結果。
• 以客戶為中心：不斷努力超越期望並提高客戶忠誠度。
• 溝通能力：優秀的英語口頭和書面溝通能力；清晰、簡潔地傳達複雜訊息的能力。
• 建立關係：具備與客戶建立和培養牢固關係、建立信任和培養長期合作關係的能力。
• 適應能力：表現出對不斷變化的環境的適應能力，以及在快速發展的行業中學習新技能和技術的渴望。
• 解決問題：負責任且積極主動地解決問題；在充滿挑戰的情況下保持韌性，並致力於創新解決方案。
• 教育背景：相關領域的高等教育或更高學歷（工商管理、金融、行銷等）。
• 語言能力：嚴格尋找能說普通話且英語能力良好的人。

1. 福利待遇：年假：12天（<5年）； 16 天（>5 年）
2. 病假：14天（<2年）； 18天（2-5年）； 22 天（>5 年）
3. 住院假：60天
4. 產假/陪產假：每次生產 98 天 / 7 天
5. 門診（一般全科醫生）：無限制
6. 門診（專科）
7. 住院及手術
8. 團體定期壽險/PA 保險