Total 3 Junior Executive job vacancies in Bangkok, Krung Thep Maha Nakhon Bangkok

• You ensure that our customers are always in focus and strive to make them smile by supporting them with an attitude based on the IKEA values;
• You are a good ambassador for the IKEA store in all contact with our customers and gives them a good reason to return again and again;
• You see your area through the eyes of our customers and have a daily dialogue with them to get continuous feedback about their experiences and to learn more about their needs and wants;
• You are passionate about our products and actively learn about their content, origins, and other benefits and you are willing to share this knowledge with your customers and colleagues;
• You ensure that you work to optimize sales by knowing the top-selling products, support the range changes, prepare the readiness of your area, contributes to the department’s action plan as well with in-store activities, and you have an active interest in our local competition and provide relevant input to your manager regarding range and pricing;
• You comply with and follow internal rules, policies, and daily operational routines set by the management;
• You are responsible for the delivery of orders to customers;
• You ensure that all orders are delivered in an efficient and timely manner;
• You maintain inventory levels at warehouse level according to company standards (using inventory Management System/SMS or other approved processes);
• You ensure proper handling of goods on site using appropriate tools and software systems;
• You execute IKEA store operations and do your part to make sure that our operations are in line with the Functional Commercial Review standards.

Accountabilities

The role will include administrative support, event management and communications, interfacing with colleagues within the Asia Hub - Bangkok office and in other global and regional locations.

• To provide effective administrative support for the Asia Hub - Bangkok Office
• To support Head of Business for all administrative and business organizational works with confidentiality
• To support the smooth running of the office operations
• To ensure effective communications, using various collaboration tools including emails, Teams, Viva Engage
• To be responsible for coordination of supply activities for office consumables (stationery, cleaning supplies, kitchen supplies, etc.), follow up third party services and seeking for improvement on the services
• On request to arrange meetings and events, including booking venues, transport and catering, and keeping accurate records.
• To support with onboarding process for New Starters.
• To Raise accurate purchase orders, being aware of relevant information needed to create orders successfully for procurement process requirements on SAP and Ariba
• To support visitors from abroad for travel planning and organization
• Act as a contact point of Asia Hub – Bangkok office for any logistical matters

12Go is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally.

At 12Go, our vision is to enable any customer to instantly book any route in the world. We develop technology to create memorable travel experiences for everyone, worldwide. Operating in more than 140+ countries, we have assisted over 4 million travelers, making their journeys easier and more enjoyable.

12Go employs over 200+ professionals globally. We have a performance-driven culture that emphasizes continuous feedback and professional growth.

• Bachelor's Degree in a relevant field. 

• Entry-level candidates are encouraged to apply.

• Strong written and verbal communication skills in English.

• Experience in Customer Support is advantageous.

• A TOEIC score of 650 or higher is preferred.

*Thai National only*

Responsibilities:

• Welcoming and distributing train tickets (Thai / English) to customers who make reservations through our website.
• Resolving customer issues via phone, email, or social media. (Thai/English).
• Providing assistance to customers and operators in obtaining the information they require.
• Communicate with other departments to accommodate their needs.
• Providing customers with trip details and travel advice, including updating information with the team when operators contact us.

• Interesting work with the product that allows millions of travelers to book their trips daily.
• Support our employee's wellness by offering:
• 9 days paid time off with an additional anniversary day off.
• Company Group Insurance covered Life, Accidental, Health IPD, Health OPD, Dental and Health Check-up & Vaccine.
• Personal sport allowance budget.
• Company gathering on team building/outing.
• Education and career planning benefits with
• Education platform for training with free courses and personal education budget.
• Equipment policy on financial assistance for purchasing Laptops.