Total 1,142 Fresh/Entry Level job vacancies

Unique Fire Holdings Berhad focuses on the assembly, manufacture and distribution of active fire protection systems, equipment, and accessories. Our comprehensive range of products continue to reliably serve customers in Malaysia and abroad. Our export markets include ASEAN countries and the Middle East.

After our public-listing exercise, we are currently undergoing major expansion and we invite all enthusiasts and energetic individuals to join our growing team.

Job Description

• To assist immediate superior in all day to day activities for the smooth of the warehouse and delivery 
• Coordinate with the superior to have sufficient workforce to ensure the smooth running of warehouse
• Planning and scheduling of delivery as per stated in Delivery Order (DO)
• To carried out checking final checking before proceed loading the finished goods into lorry
• To brief Lorry Driver and warehouse assistant regarding arrangement of finished goods inside lorry and distribute plan
• In charge for incoming good barcode scanning warehouse management system (WMS) 
• To pick, check , pack and label finished goods as stated in sales order (SO)
• To liaise with sales team for any changes either delivery or collection
• To maintain proper documentation record for delivery for future traceability purpose
• To maintain good housekeeping practice and cleanliness in warehouse
• To participate in stock count activities
• Any assignments by the immediate superior from time to time

Job Requirement

• Candidate must possess at least SPM or equivalent
• No working experience, school leavers or fresh grads are welcomed to apply (training will be provided)
• Proficient in Microsoft Office, with an attitude to learn new software and HR systems
• Good and pleasant working attitude
• Willing to learn
• Required language(s): English and Bahasa Malaysia, Chinese will be an added advantage. Multilingual preferred. 
• Able to work in fast-paced environment and multitask
• Self-motivated, proactive, disciplined and able to work independently
• Teamwork is essential for our company workflow and culture
• Efficient and good time management

BENEFITS

• Attendance Allowance
• Annual Leave & Medical claim provided
• Overtime

* MINIMUM O LEVEL OR EQUIVALENT

* 5 DAYS WORK WEEK

* ABLE TO SPEAK CHINESE, ENGLISH AND BAHASA MELAYU

* GOOD KNOWLEDGE IN MICROSOFT OFFICE SKILLS

* RESPONSIBLE FOR OFFICE ADMINISTRATIVE WORKS

* REPORTS TO MANAGING DIRECTOR & RESPECTIVE MANAGERS

* ABLE TO WORK INDEPENDENTLY

* OJT FOR HR RELATED MATTERS PERTAINING TO GOVERNMENT BODIES

Perks & Benefits

• Nearby public transport
• On Job Training if no experience

We are looking for an experienced and self-motivated Librarian to our College in Pandan Perdana. As a librarian, you will perform a range of duties such as cataloging library resources, maintaining library records, managing budgets and planning book purchase.

Requirements:

• At least one year of working experience in the related field.
• Preferably have related working experience in an academic institution.
• Good communication skills in Bahasa Malaysia and English (both written and spoken).
• Strong IT skills and familiarity with the use of library databases.

As a librarian, you are required to:

• Update and facilitate the development of library resources.
• Handle matters pertaining to alumni.
• Develop and implement activities related to alumni secretariat.
• Carry out other duties that may be assigned to you from time to time by the HOD.

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave
• Personal development opportunities

沟通和协作：

进行绘图文件检查，识别与颜色和原料相关的任何因素。

具备一定的设计能力，必要时帮助客户进行设计及修改。

与顾客 及 机器操作助理进行沟通合作，确保理解并满足客户的打印要求。

文件格式：

最好熟悉常见的设计软件（如Adobe Illustrator、Corel Draw , Photoshop）

了解文件格式（如 JPEG、EPS、PDF，TIFF, CMYK, RGB 等）

颜色及设计校准：

负责对UV印刷机进行颜色校准，确保输出的颜色与设计要求一致。

输出机器设定让机器操作助理进行打印

质量控制：确保打印品质符合标准，满足客户的打印要求。

记录：记录文件检查过程和任何修改，以备将来参考或审查。

社交平台：定时拍照做记录及做社交平台Posting

解决问题的能力：能够快速有效地解决设备问题。

安全意识：了解安全协议和程序，确保安全的工作环境。

Communication and Collaboration:

• Conduct design file checks to identify any factors related to color and materials.
• Possess basic design skills to assist clients with design and modifications when necessary.
• Communicate and collaborate with customers and machine operation assistants to ensure a clear understanding and fulfillment of customer printing requirements.

File Formats:

• Preferably familiar with common design software (such as Adobe Illustrator, CorelDRAW, Photoshop).
• Knowledgeable about file formats (such as JPEG, EPS, PDF, TIFF, CMYK, RGB, etc.).

Color and Design Calibration:

• Responsible for calibrating the UV printer to ensure output colors match design requirements.
• Set up the output machine and provide settings for the machine operation assistant to proceed with printing.

Quality Control:

• Ensure that print quality meets standards and satisfies customer requirements.

Record Keeping:

• Document the file inspection process and any modifications for future reference or review.

Social Media:

• Take photos regularly for documentation and post updates on social media.

Problem-Solving Skills:

• Able to quickly and effectively resolve equipment issues.

Safety Awareness:

• Understand safety protocols and procedures to maintain a safe working environment.

Perks & Benefits

• Monthly EPF & SOCSO & SIP
• Quarterly Commission
• Yearly Bonus
• Public Holiday
• Personal leave + Medical Leave
• Insurance Protection - Critical Illness
• Insurance Protection - Personal Accident
• Uniform Provided
• Paid training and development
• Festival Gathering

Job Responsibility

1. To assist mainly in Mechanical Engineering work, troubleshooting at site.
2. To assist also in Mechanical Engineering work, sales activities if there is no Mechanical work

This position shall also perform such further duties as are incidental or implied from the foregoing, consistent with the background, training and qualifications of employee or may be reasonably delegated as being in the best interests of the Company.

This position shall devote full time to his employment and expand best efforts on be half of Company. The employee further agrees to abide by all reasonable company policies and decisions now or hereinafter existing

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Paid training and development

崗位職責

1. 主要協助機械工程工作，現場排除故障。
2. 如果沒有機械工作，也協助機械工程工作和銷售活動

該職位還應履行上述附帶或暗示的進一步職責，與員工的背景、培訓和資格相一致，或可以根據公司的最佳利益合理委派。

該職位應全心投入工作中，並盡最大努力成為公司的一半。員工進一步同意遵守現在或以後現有的所有合理的公司政策和決定

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 開放文化
• 有薪培訓和發展

Responsibilities: 

• Provides excellent services and establish long term business relationships with existing customers
• Ensure close follow-up with customers to close the sales deal
• Provide support and after-sales service to customers, including problem solution, provide advice / consultancy, attend enquiries, complaints and order by regular visits to maintain a good relationshi
• Assist and follow-up payment collection
• Prepare action plans for effective search of new and prospects customers
• To conduct effective presentation, work out the best proposal and negotiate pricing with customers
• To assist in planning of sales strategy to achieve the annual business plan
• Identified new markets and business opportunities by cold calling/meeting target assigned by management
• Undertake ad-hoc projects as and when assigned by Management

Requirements

• Bachelor degree related disciplines
• At least 1 years’ experience in Business Development Executive
• Good in written English
• Possess own transportation
• Flexible, well-organized, fast-paced, goal-oriented, able to work independently and willing to communicate with different parties internally and externally

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance

Background on the role:

Our Contact Centre Sales and Service Representatives play a critical role in our organization, acting as the primary point of contact for our customers. As a Customer Service Representative, you will be responsible for delivering exceptional service by assisting customers with their questions, concerns, and requests. This includes resolving issues efficiently, providing accurate product information and ensuring positive overall experience. Your ability to listen and understand customer needs will be key in ensuring customer satisfaction and support with revenue generation via Sales through Service.

Why join us?

Build your career with an ever-growing, fast paced, dynamic team. A team which lives by “Speak Up” culture, who “works hard and plays hard”, who values diversity, who wants you to not just to stay but want to come to work, whose leaders will spend time with you, invest in your development, and promotes work – life balance.

What you’ll do:

Impact on the Business:

Competent in handling a range of banking enquiries to successfully support a customer in their banking needs. Handling inbound and outbound (where appropriate) customer interactions. Delivering a strong customer experience through each interaction, demonstrating ownership to drive first call resolution.

Customers / Stakeholders:

Adheres and drives HSBC’s values and behaviors in every customer interaction, always doing what is right. Focusing on our customer’s current requirements, while anticipating their changing future needs and priorities. Working hard to meet these needs, which could include supporting them with access to online facilities, banking products and services to helping them manage their accounts. Always delivering open and honest communication through the conveying of information in a simple and understandable ways to build customer relations. Taking personal responsibility for driving the right customer outcomes in a fast paced and changing environment.

Leadership & Teamwork:

A genuine interest in customers and a passion for the service you provide. Able to adapt to innovation and technological change to work smarter, improve service and connect with our customers more sustainably. Embraces and implements change that will improve our business performance. Ability to follow established procedures and use personal judgement to support customers. Demonstrates resilience to pressure and the challenges this brings while adapting to critical work demands with flexibility. Able to demonstrate an understating of the risks associated with role and responsibilities and the impact these have. Proactive desire for self-development in skills required to further support our customers and better their banking experience.

Operational Effectiveness & Control:

Suggests ideas and contributes to implementing of change to better support our customers. Responsible for own development and actively seeks ways to better their own skills and capabilities. Adherence to documented policies and procedures, whilst maintaining quality and compliance standards through use of various support tools and escalation points. Promotes and encourages the highest level of customer service in every interaction. Ability to effectively manage work schedules well, by being ready and available to handle customers’ enquiries efficiently. 

Qualifications

What you will need to succeed in the role:

• Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development.
• Takes pride in delivering what is promised in line with the customer and service expectations taking ownership and helping to drive first contact resolution whiles catering to need-based solutions.
• Ability to work in a high-volume, fast paced changing environment as required.
• Proficiency with personal computers and basic software packages and specialised applications.
• Excellent communication skills and is polite and friendly at all times.
• Equipped to deal with customer conversations by displaying patience and empathy.
• Ability to follow process and procedures to mitigate risk/errors.
• Must be competent to handle a set of core skills required for the role which includes general banking and credit card queries.

What additional skills will be good to have?

• Resilience in role will support the role holders in working in a busy work environment irrelevant of location.
• Regular changes to procedures and advances in technology will regularly impact the role holder. Therefore, pro-activeness and ability to embrace change will ensure success.
• A passion for continued learning will also support the role holder in their ability to gain stronger and better skills and capabilities.
• Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. 
• As per business demand, candidates with immediate right to work locally and no relocation need will be prioritised. 
• The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role. 

Perks & Benefits

• Employee equity
• Central location

### Job Scope:

- *Outbound Calls*: Notify customers of delinquent accounts regarding outstanding and overdue payments.

- *Repayment Arrangements*: Assist customers in making workable repayment arrangements.

- *Issue Clarification*: Explain and clarify non-payment issues with customers.

- *Follow-Up*: Conduct follow-up calls with customers.

- *Record Keeping*: Maintain records of collections and account statuses.

### Working Days & Hours:

- *Monday to Thursday*: 8:45 AM – 5:45 PM

- *Friday*: 8:45 AM – 4:45 PM

- *Alternate Saturday*: Half day (claimable as overtime, depending on workload)

- *Sunday*: Off

### Employment Details:

- *Contract*: 1-year contract under ASK agency, renewable based on performance.

- *Salary*: Basic salary of RM2000, with additional earnings based on overtime allowances.

### Intake and Locations:

- *Intake*: Twice a month

- *Work Locations*:

 - Mercu Maybank, I-City, 40000 Shah Alam, Selangor

 - Etiqa Twin Towers, No. 11, Jalan Pinang, Kuala Lumpur, 50450 Kuala Lumpur

 - Menara Maybank, 100, Jalan Tun Perak, 50050, Kuala Lumpur (nearby Masjid Jamek LRT Station)

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

SCOPE OF RESPONSIBILITIES 

Planning, developing, preparing, reviewing, coordinating and monitoring maintenance schedules to ensure compliance with operation & maintenance manual standards by proper deployment and supervision of the maintenance works.

Ensure compliance with regulations, related to the Environmental Quality Act, Safety and Health Act, and management system standards, while ensuring that the QESH achieves its intended results by incorporating a process approach, risk-based thinking, and implementing improvements to enhance performance.

KEY TASK

1. Responsible for the efficient operation, maintenance and improvement of all mechanical and electrical installations, transformers, Compact Subs and Consumer Sub-stations.
2. Troubleshoot problems in a timely and effective manner.
3. To monitor any contractor or 3^rd party working along the ALR’s expressway. To check their permit, insurance and type of work. Shall report to superior if any non-compliance detected.
4. Work closely and provide support to other interdepartmental.
5. Provides relevant information and reports to immediate superior regularly: daily and weekly reports.
6. Monitor and record performances of tunnel critical assets (pumps, gates etc)
7. 24 hours on standby to attend breakdown or flood operations
8. Assist immediate superior in any other tasks or assignments as required.
9. Any other duties that may be assigned from time to time by the management.
10. Undertake other duties as directed by the Head of Group Mechanical Electrical and Instrumentation.

Position Requirements

Qualification

Minimum of Certificate of Competency Category for A0 / A4 issued by the Energy Commission or a recognized qualification equivalent to it.

Experience

At least 2 years’ working experience in the Maintenance Field or 1 year in a similar field.

Specific skills/ abilities

Knowledge in handling Mechanical and Electrical Equipment

Personal qualities

Fast Learner and able to work under pressure. Able to work long hours and willing to work during public holiday.

Location

Workplace location either KESAS, LIRTAK, SPRINT or SMART (Amanat Lebuhraya Rakyat Berhad).

Job Responsibilities:

• Perform Driver job task.
• Maintain and monitor regular checking and maintenance records of vehicles’ repairs and servicing.
• General maintenance and upkeep cleanliness of vehicles.
• Practice punctuality and alertness.

Job Requirements:

• Possess a valid Driving License Class D and have a clean driving record.
• Familiar with Klang Valley routes.
• Minimum with SPM qualification
• 28 – 40 years old.
• Good in navigation skills and able to use Waze & Google Map

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.