Total 1,551 tourism management job vacancies in Malaysia

Job Description:

Supports the project managers and the project stakeholders in planning, executing, monitoring, and controlling the projects within an organization. A PMO can also provide guidance, standards, tools, and best practices for project management, as well as facilitate communication, collaboration, and learning across the projects. A PMO can operate at different levels, such as portfolio, program, or project level, depending on the scope and complexity of the projects.

Here’s an overview of Project Management Officer’s (PMO) responsibilities across project phases:

Initiation: Define project objectives and scope to align with organizational goals and address business needs effectively.

Planning and Design: Develop comprehensive project management plans that outline deliverables, timelines, budgets, and resource requirements for successful project execution.

Execution: Facilitate the implementation of project plans, coordinate activities, and ensure the timely delivery of project deliverables to stakeholders.

Monitoring and Controlling: Continuously monitor project progress, identify potential issues or risks, and implement corrective measures to keep the project on track and within scope.

Closure: Conclude the project activities, assess project performance, and generate a project closure report to document achievements, lessons learned, and recommendations for future projects. 

Requirements:

• Bachelor’s degree or equivalent
• Proven work experience as a Project Management Officer or similar role
• Strong leadership skills.
• Good written and verbal communication skills
• Strong attention to details and technicalities
• Excellent organizational and technical abilities
• Good interpersonal and multi-tasking skills
• Relevant training and/or certifications as a Project Management Officer

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Dental insurance
• Vision insurance
• Paid training and development
• Remote work flexibility

Support in the management of the contracted maintenance, cleaning, pest control, waste management, security, and landscaping service providers, through their site supervisors to ensure delivery of service according to the Service Level Agreement while effectively managing cost.

1. Supervise contractors / suppliers / vendors related to facilities management
2. Develop and maintain business relationship with contractors and vendors to facilitate ineffective and efficient mall operations.
3. Facilitate coordination for tenants’ fit out works.
4. Monitor procedures and records relating to the mall’s structure, mechanical and electrical maintenance.
5. Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures and systems are adhered to.
6. Ensure that overall structure and machinery is being effectively and efficiently maintained by third party contractors in accordance with the maintenance schedules and that all records are accurately maintained.
7. Assist in the emergency planning and business continuity plan, reviewing and updating as necessary to ensure optimum effectiveness.
8. Ensure that all accident and incident reporting, including insurance and statutory forms and procedures are correctly completed and adhered to.
9. Supporting the Manager in periodically reviewing the performance of contractors to ensure all standards are being met, reporting of any short comings and proposing further improvement measures.
10. Perform and execute any other duties assigned by your superior and/or Senior Management that may be deemed appropriate to this role

• Diploma or Bachelor’s Degree in mechanical and/or Electrical Engineering
• Candidates with shopping mall experience are preferred

• More than 2 years’ experience in mall operations.
• Good knowledge in: -
  1. HVAC knowledge (Air-conditioning system and Exhaust)
  2. Fire Alarm System
  3. Plumbing System
  4. LPG System

• Have previously worked in similar capacity at shopping malls

• Pro-active
• Good communication and interpersonal skills
• Good listening skills
• Good organizational skills
• Professional outlook
• Self-motivated and enthusiastic
• Ability to work under pressure and meet targets / deadlines
• Good analytical ability
• Good problem-solving skills / ability

Perks & Benefits

• Allowance (transportation, etc.)
• Medical insurance
• Personal development opportunities
• Paid training and development
• Yearly medical claim (family coverage)

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Technology Vendor Management Lead of on our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Responsible to oversee and manage relationships with technology vendors and ensure their effective contribution to the bank’s digital and technology operations and strategic objectives.
• The role includes monitoring vendor performance, tracking service levels, and resolving issues or conflicts that may arise.
• There are also needs to collaborate with internal teams to conduct vendor assessments, evaluate risks, and implement strategies for vendor optimization and cost reduction.

What You'll Do:

• Assess and manage vendor-related risks, including vendor performance risks, contractual risks, cybersecurity risks, and regulatory compliance risks. Establish risk management processes and mitigation strategies. Monitor vendor compliance with relevant regulations, data privacy, and security standards. Conduct vendor audits and assessments as needed.
• Develop and maintain positive and collaborative relationships with technology vendors. Serve as the primary point of contact for vendor-related inquiries, escalations, and issue resolution. Foster strong vendor partnerships based on open communication, mutual trust, and alignment of objectives.
• Identify opportunities for collaboration and innovation with technology vendors. Encourage continuous improvement and value-add initiatives from vendors. Work closely with vendors to explore emerging technologies, market trends, and best practices. Facilitate vendor presentations, demonstrations, and knowledge sharing sessions.
• Track and manage technology vendor-related budgets, expenses, and invoices. Review and approve vendor invoices for accuracy and compliance. Conduct cost optimization analyses and negotiate pricing with vendors to achieve cost savings and efficiencies.
• Maintain inventory of technology vendors, contracts, and key vendor-related information. Regularly assess the vendor portfolio and vendor consolidation opportunities. Identify opportunities for strategic vendor partnerships, vendor rationalization, and vendor performance enhancement.
• Identify areas for process improvement within the vendor management function. Develop and implement standardized vendor management processes, templates, and tools. Drive initiatives to streamline vendor onboarding, vendor performance tracking, and vendor relationship management.

What We're Seeking:

• Experience in negotiating and managing contracts with technology vendors is highly desirable.
• In-depth knowledge and understanding of procurement processes, vendor selection, and negotiation strategies is necessary. Familiar with sourcing strategies, request for proposals (RFP) processes, supplier evaluation, and performance monitoring.
• Experience in managing vendor relationships and ensuring compliance with contractual obligations.
• In-depth knowledge and understanding of vendor management principles, best practices, and methodologies is necessary. Familiar with vendor selection processes, contract negotiations, performance monitoring, and relationship management. Significant experience in conducting vendor assessments, evaluating vendor capabilities, and assessing vendor risks
• Solid understanding of technology products, services, and industry trends. Familiar with a wide range of technology solutions, such as software licenses, hardware procurement, cloud services, and professional services engagements. Stay updated with emerging technologies and their potential impact on procurement strategies.
• Proficiency in conducting supplier evaluations, analyzing supplier capabilities, and assessing supplier risks is important. IT Vendor Management Leads should have experience in evaluating proposals, conducting due diligence, and selecting vendors that align with the organization's needs and strategic objectives. They should possess strong negotiation skills to secure favorable contract terms and pricing.
• Excellent relationship management and communication skills are vital for this role. Able to build and maintain positive relationships with technology vendors, establish effective communication channels, and resolve issues or conflicts in a collaborative manner. Competent in managing stakeholder expectations and influencing decision-making related to vendor management.
• Proficiency in data analysis, financial analysis, and cost management is necessary. Able to analyze vendor performance metrics, evaluate total cost of ownership, and identify opportunities for cost optimization and value generation.
• Possess strong financial acumen to manage vendor contracts within budgetary constraints.

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart casual dress code
• Open culture

Job descriptions:

• To assist the Project Manager in the planning, execution, and manage construction activities including budgeting control, scheduling, quality control, and progress of the project.
•  Prepare overall project schedule and work trade management
•  Responsible for all documentation is maintained appropriately for each project.
•  Assist in liaising with local authorities on submission and approval as and when required.
•  Coordinate and work with project consultants and contractor from project inception to completion
•  Preparation and submission of relevant project documents required by authorities
•  Conduct regular site meetings with internal team and contractors to follow-up on project/work progress; demand necessary action(s) required to ensure project deadlines and requirements are met at all times.

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Construction Management or equivalent.

• Required language(s): Bahasa Malaysia, English & Mandarin (Mainly deal with mandarin speaking clients)

• Required Skill(s): AutoCAD, MS.WORD, MS.EXCEL.

• Self-motivated, have good communication skills and strong problem-solving skills.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Medical Insurance
• Annual Bonus

Key Responsibilities:

1. Support the business team in daily operations and planning.
2. Assist with sales activities, including customer outreach and sales tracking.
3. Conduct research to identify market trends and opportunities.
4. Help prepare sales presentations and reports.
5. Assist with administrative tasks such as scheduling and communication.
6. Other additional tasks as assigned by superiors.

Key Requirements:

1. Currently pursuing a diploma or degree in Business, Marketing, Management, or a related field
2. Strong interest in business operations, sales, and customer relationships.
3. Good communication skills, both written and verbal.
4. Basic knowledge of Microsoft Office (Excel, Word, PowerPoint).
5. A positive, proactive attitude with a willingness to learn.
6. Ability to work well in a team and handle multiple tasks.

How Will This Career Benefit You:

1. Hands-on Experience: Gain practical, real-world experience in business management and sales.
2. Career Growth: Potential for full-time job offers or future career opportunities within the company.
3. Skill Development: Enhance your skills in communication, teamwork, time management, and problem-solving.
4. Certificate of Completion: A certificate to add to your resume upon successful completion of the internship.
5. Positive Work Environment: Work in a supportive, collaborative, and dynamic team atmosphere.

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Job Responsibilities:

Typically responsible for assisting the company’s President or CEO in handling various business affairs.

Key Duties:

1. Administrative Support: Provide daily administrative support to the President, including scheduling, handling documents, answering calls, and responding to emails.

2. Business Coordination: Assist the President in managing various business matters, such as organizing meetings, welcoming visitors, and handling contracts.

3. Information Collection and Analysis: Gather industry information, market trends, and competitor data, analyze them, and report to the President to aid in informed decision-making.

4. Project Management: Assist the President in advancing key projects, including developing project plans, tracking progress, and coordinating resources.

5. Client Relationship Management: Help maintain relationships with key clients, including regular communication and handling client feedback.

Requirements:

- Willingness to travel and proficiency in driving a car.

- Fluency in Chinese, English, and Malay.

- Bachelor's degree with over 5 years of work experience or recent Master's graduates.

Perks & Benefits

• Employee equity
• Commission and bonus
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

• Process accounts and incoming payments in compliance with financial policies and procedures.
• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivable data.
• Verify discrepancies and resolve billing issues.
• Update account status records and collection efforts.
• Review and send out past due notices.
• Communicate with customers regarding billing discrepancies and questions.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities
• Paid training and development
• Yearly health screening

高階客戶成功管理主管（IT 產業）

卡魯納（砂勞越）企業有限公司BHD。

角色概述：

作為 Karuna 的高級客戶成功主管，您將在構建和

與客戶保持牢固的關係，確保他們從我們的服務中獲得最大價值

技術解決方案。您將負責透過以下方式推動客戶保留、成長和宣傳

制定策略性客戶計畫並與客戶內的主要利害關係人互動

組織。

主要職責：

建立關係：

與客戶組織內的主要利害關係人培養並維持牢固的關係，

包括高階主管、決策者和最終用戶，以確保長期滿意度和合作夥伴關係。

策略客戶管理：

制定並執行根據每個客戶的具體需求和目標量身定制的策略客戶計劃，

強調推動科技領域內的保留、成長和宣傳。

入職和培訓：

領導新客戶的入職流程，透過提供深入的資訊確保無縫過渡

對我們的技術產品和服務進行培訓，使客戶能夠實現他們的期望

結果。

客戶參與度：

定期與客戶互動，了解他們不斷變化的需求，尋找追加銷售的機會

或交叉銷售其他技術產品或服務，並解決他們可能遇到的任何問題或挑戰

臉。

主要聯絡點：

作為客戶詢問、疑慮或升級的主要聯絡點，與

內部技術團隊快速解決問題並確保客戶滿意度。

客戶倡議：代表我們組織內客戶的聲音，倡導他們的利益

所有部門的需求和優先事項，並推動提高整體客戶滿意度的舉措

經驗。

回饋分析：

收集並分析客戶對我們技術解決方案體驗的回饋，

確定趨勢和需要改進的領域，並與內部團隊合作推動產品發展

增強或流程優化。

效能監控：

追蹤和分析與客戶成功相關的關鍵績效指標，例如客戶

滿意度分數、留任率和追加銷售/交叉銷售機會，採取積極措施

確保達到或超過目標。

職位要求：

學歷：

需要工商管理、行銷、IT 或相關領域的學士學位。

經驗：在面向客戶的角色中擁有豐富的經驗，例如客戶成功、客戶

科技業內的管理或銷售人員，在提高客戶滿意度方面擁有良好的記錄

和保留。

技能：

較強的人際溝通和溝通能力，能夠建立融洽的關係、影響力和

與客戶和內部技術團隊有效協作。

戰略思維：具有戰略思維和解決問題的能力，具有主動性和主動性

以解決方案為導向的方法來解決客戶的需求和挑戰。

適應性：

能夠在快節奏、動態的技術環境中管理多個優先事項。

技術熟練程度：

熟悉客戶成功軟體平台和工具，並對

技術解決方案以及它們如何為客戶創造價值。

對客戶成功的熱情：

對客戶倡議的堅定承諾和對提供卓越客戶的熱情

津貼和福利

• 休閒著裝要求
• 公司旅行
• 事假
• 開放文化
• 個人發展機會
• 員工活動
• 季節停車
• 專家小組醫生

你將要做什麼

• 為各行業的客戶規劃執行外部稽核任務
• 確保有效率、有效地提供審計服務
• 準備審計工作底稿、財務報表和其他可交付成果
• 與客戶保持牢固的關係並積極滿足他們的需求

我們正在尋找什麼

• 至少 1-2 年外部審計經驗，最好擔任類似職位
• 出色的分析和解決問題的能力以及批判性思考的能力
• 強大的溝通和人際交往能力，能夠與客戶和團隊成員有效互動
• 會計或相關領域學士學位以及專業會計資格（例如CA、CPA、ACCA）

我們正在尋找經驗豐富的高級審計師加入我們不斷成長的團隊。作為半高級審計師，您將在為各種客戶提供外部審計業務中發揮至關重要的作用。這是一個全職職位，在我們充滿活力的組織中提供職業發展和發展的機會。

What you'll be doing

• Planning and executing external audit assignments for clients in various industries
• Ensure efficient and effective delivery of audit services
• Preparing audit workpapers, financial statements, and other deliverables
• Maintaining strong relationships with clients and proactively addressing their needs

What we're looking for

• Minimum 1-2 years of experience in external auditing, preferably in a similar role
• Excellent analytical and problem-solving skills with the ability to think critically
• Strong communication and interpersonal skills to effectively interact with clients and team members
• A bachelor's degree in Accounting or a related field and a professional accounting qualification (e.g. CA, CPA, ACCA)

We are seeking an experienced Audit Semi Senior to join our growing team. As an Audit Semi Senior, you will play a vital role in external audit engagements for a diverse range of clients. This is a full-time position with opportunities for career progression and development within our dynamic organisation.

IMMEDIATE HIRE

We are specialists in corporate advisory, corporate financing, and strategic advisory. We are proud of our affiliations with professional firms from the Accounting, Audit & Legal industry.

The Department of Corporate Finance has been actively involved in insolvency practice since 2007 whilst our Partners have over 15 years of practice in the area of insolvency.

This is a contract position (12 months). Candidates who meet the minimum requirement and senior candidates are welcome to apply.

Responsibilities:

1. Draft correspondences, reports, presentations and attend to statutory meetings
2. Handling administrative and management of cash books and accounts of companies under liquidation and/or receivership
3. Attend client meetings & creditors meetings
4. Conducting company searches and lodgements of documents/forms with SSM
5. Ensure compliance of legal formalities are adhered to with regards to companies under liquidation and/or receivership - advertisements, gazettes, liaising with insolvency department, etc

Requirements:

1. Possess at least a Bachelor's Degree in Law (LLB) /Accounting/Finance or equivalent
2. At least 3 years of experience in the field of insolvency/liquidation work
3. Strong understanding of corporate law, commercial transactions, mergers and acquisitions, contract law, and regulatory compliance and corporate governance principles.
4. Familiar with SSM, LHDN, Insolvency compliance, accounting standards, tax laws, and filling procedure.
5. Ability to work independently and is a collaborative team player with attention to detail
6. Ethical and committed to client confidentiality.
7. Good written and verbal communication skills (English & Bahasa Malaysia)
8. Able to work long hours and travel when required
9. Able to work under pressure and within tight deadlines.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Open culture

As a Relationship Manager, you will be responsible for managing and growing a portfolio of affluent clients.

Our clients offer:

• On job training
• Competitive salary package
• Career progression

Your key responsibilities include the following:

• Providing personalized financial advice to clients based on their unique needs and financial goals.
• Delivering exceptional service and building strong relationships with clients, fostering trust and long-term partnerships.
• Offering a wide range of banking and investment solutions to meet clients' financial objectives.
• Proactively identifying and pursuing new business opportunities through networking, prospecting, and leveraging existing client relationships.
• Collaborating with internal teams, such as the product or investment team to deliver integrated solutions and exceptional client experiences.
• Staying updated with market trends, economic developments, and financial regulations to provide up-to-date advice and guidance to clients.
• Ensuring compliance with regulatory requirements and internal policies while maintaining accurate client records.

To be successful in this role, you should possess the following qualifications:

• Min 2 years of affluent banking experience or 4+ years of mass banking experience.
• Self-driven, highly motivated, and a team player.
• Excellent communication and interpersonal skills to build trust and rapport with clients.
• Proven track record of meeting and exceeding KPI and revenue goals.
• Ability to work independently, manage a client portfolio, and prioritize tasks effectively.
• Possession of CMFAS certification would be advantageous.

If you are keen to explore and have a confidential chat, feel free to share your resume by applying for this role.

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• Identifies workforce trends, problem areas, deficiencies, imbalances, or other similar factors in order to develop short and long-range programs, processes, strategies, and plans
• Analyzes data from multiple sources to determine current improvements and establish new programs and processes
• Evaluates the costs of various programs and projects and briefs proposed expenditures to Leadership
• Serves as team leader in assigning work to employees on the team based on priorities
• Develops and coordinates Talent Management programs such as: Recruitment, Outreach, Hiring, Wellness, Events Planning, Workforce Development, and Training

• Responsible for ongoing and special administrative duties and evaluate projects assigned by the supervisor or initiated by the employee to meet management and technical staff needs and the necessary coordination, liaison, and correspondence.
• Provide support to technical staff utilizing analytical expertise and technical skills for the collection, review, analysis and information coordination of World Trade Organization (WTO) notifications to the U.S. that impacts FSIS.
• Practices intense organizational and planning skills by assisting leadership and technical staff to achieve FSIS mission and vision with the integration of regulatory, inspection, and enforcement programs for food safety and procedures.
• Assists technical staff with managing and organizing projects and associated data related to day-to-day internal technical engagements and operations with a focus on food safety related activities to ensure organizational support.
• Applies working knowledge and understanding of information technology data systems and networks, for purposes of day-to-day technical information management and tracking and provide guidance to staff on use of these systems.
• Assists management and technical staff with technology and information management at internal and external meetings and conferences, using group meeting software.
• Assists the OIC in the planning and execution of in person and virtual meetings and events, including managing virtual presentations using information technology systems.
• Forecasts international developments potentially affecting FSIS programs from WTO notifications and contacts and coordinates findings and recommendations with other interested/affected FSIS Offices and technical experts
• Prepares findings, reports, briefing papers and other written materials regarding international food safety public health issues impacting FSIS on behalf of OIC management and technical staff.
• Assists the office by creating and developing talking points, PowerPoint presentations, correspondence, and other written materials in support of OIC technical projects and operations to assist with the operations of the office.
• Remains aware of any FSIS food safety updates that may impact OIC and international food safety and assists in creating and providing training or webinars on behalf of technical staff for outside stakeholders.
• Exercises a broad knowledge of administrative services software and data tracking systems to assist with the organization and tracking of all office projects, information, and correspondence.
• Develops sources of information for WTO notifications; identifies and performs analyses of the foreign country issues; analyzes the consequences and prepares and delivers written responses to assist in US reporting requirements.