Total 6 Manager tourism management job vacancies in Malaysia

Job Summary:

The Sales & Project Management Manager is responsible for maintaining and driving sales growth while managing and executing projects that align with business objectives. This role requires a strategic thinker with a strong understanding of sales processes and excellent project management skills to ensure the successful delivery of initiatives that boost revenue and client satisfaction.

Key Responsibilities:

Sales Management:

1. Identify and pursue new business opportunities to meet and exceed sales targets.

2. Develop and maintain relationships with key clients, understanding their needs and providing tailored solutions.

3. Prepare and present sales proposals, negotiate deals, and close deals.

4. Monitor market trends and competitor activities to identify potential growth opportunities.

5. Collaborate with the marketing team to develop sales campaigns that drive customer engagement and conversions.

Project Management:

1. Plan, execute, and oversee projects from concept to completion, ensuring alignment with company goals.

2. Define project scope, objectives, and deliverables in collaboration with stakeholders.

3. Develop and manage project timelines, budgets, and resources.

4. Coordinate with cross-functional teams, including sales, sourcing & purchasing, operations, to ensure seamless project execution.

5. Track project progress, identify risks, and implement corrective actions as needed.

Client Relationship Management:

1. Serve as the primary point of contact for clients during the project lifecycle, ensuring their needs are met and expectations are managed.

2. Conduct regular check-ins with clients to provide updates, gather feedback, and ensure satisfaction.

3. Handle client inquiries, complaints, and issues promptly and professionally.

Reporting & Analysis:

1. Monitor sales performance metrics and generate regular reports for management.

2. Analyze project outcomes and sales data to identify areas for improvement.

3. Provide insights and recommendations based on data analysis to optimize future sales strategies and project management practices.

Team Collaboration:

1. Work closely with the sales, marketing, operations, sourcing & purchasing to share insights, strategies, and best practices.

2. Participate in team meetings, providing updates on sales progress and project status.

3. Assist in training and mentoring junior staff as needed.

Qualifications:

Education: Diploma Or Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Experience: 4-5 years of experience in sales, project management, or a related role.

Skills:

1. Strong sales acumen with a proven track record of meeting or exceeding sales targets.

2. Excellent project management skills, including the ability to manage multiple projects simultaneously.

3. Strong communication and negotiation skills.

4. Language Proficiency: Fluent in English, Mandarin & Malay.

5. Possesed own transport, willing to travel with valid.

6. Preferably worked in related agency of fast moving goods marketing, event, advertising, consultating company of similar industry.

7. Personal Attributes: Self-driven, highly organized, with strong attention to detail and the ability to work under pressure.

*Preferred Language of English and Mandarin

What We Offer:

1. Competitive salary and benefits package.

2. Opportunity to work on exciting projects with top-tier clients.

3. Creative and collaborative work environment.

4. Professional development and growth opportunities.

Join us at Tisen Group and bring your creativity to life with impactful design solutions!

Main Purpose of the Job:

To assist Manager in managing day-to-day operation of the session, to establish policies, planning, organizing and implementing all strategies & concepts to ensure processimprovement, staff development and quality service providedin line with company’s directionand objectives.

Job Description:

• As a relief to Department Head to run the operation by monitoring and implementing according to department operation.
• To assist Department Head to manage, review and take corrective action as per PDCA (Plan,Do, Check, Action)cycle with respectto the performance and operationof the Section.
• Ensure timelyauto debit enrolment & billing processing according to schedule.
• Ensure all the paymentis input, adjustedor reversed by staff withinpredetermined SLA.
• To lead payment sectionby ensuring the operation running smoothly.
• Ensure accuracyin payment processing and timely updatedto customer’s account.
• Ensure all the payment adjustment requestreceived from frontlineis proper justifiedand comply with company guidelines.
• Effective manpowerplanning and ensurestaffing organising meets daily capacitydemands.
• Constantly evaluate,review and recommend operation KRA (Key Result Area) & KPI (Key Performance Indicator) and ensure team members achieve the target.
• Train, superviseand develop Team Leaders, includingcoaching, counselling, motivating and discipline.
• Ensure high levels of customer satisfaction in resolving escalatedissue and takingappropriate corrective action.
• To ensure team member practice timely communication and response to customer enquiriesas well as branches, inter-department and merchant within limited time frame.
• To ensure all information is disseminated to team membersis up-to-date.
• Close monitoring on daily paymentprocesses to ensureprocesses and turnaround time comply to regulatory and guidelines.

Job Requirement:

• Bachelor Degree in any discipline.
• Relevant PaymentProcessing working experience, preferably in bankingor financial institution industry.
• At least 5 years in Management Level exposure.
• Excellent communication skill in writtenand spoken in English & Bahasa Malaysia.
• Leadership characteristic and excellent interpersonal skills.
• Strong analytical skill and able to work under pressure.
• Computer Literateand proficiency in Ms Office.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Main Purpose of Job

1. To develop operation/training planning, providing strategy planning for improvement, product good customer service and possess stability of manpower management.
2. To provide guidance to the staffs in achieving customer satisfaction and provide professional customer support.
3. To develop and arrange a systematic training program on annual basis, with a comprehensive learning material i.e. training modules, e-learning, questionnaire, etc.
4. To assist Head of Department on any operation related matter.
5. To ensure all staffs are adhere to operation procedures, processes, guidelines, and any regulatory requirement.

Principle responsibilities & duties

1. To ensure staffs are adhere with company’s internal policies and guidelines as well as BNM and any regulatory requirements.
2. To manage unit / section activities and supervise day-to-day operations i.e inbound calling performance, customer complaint handling and training progress.
3. To assess staff calling and operation knowledge, provide coaching or training to all staffs under Credit Management Group and recommend staff skill development.
4. To increase customer service standard, ensure resolution of customer complaint and training issue within stipulated timeframe.
5. To evaluate the effectiveness of training conducted and propose the counter measure of training program.
6. To coordinate with HR career fair interview arrangement to fit with CMG needs.
7. To relief other Section Head on operation support related matter to ensure operation running smoothly, if required.
8. To undertake any Management new direction and involve in project or any task list assigned by Management.

Job requirement

1. Diploma or Degree holder or professional qualification in relevant disciplines.
2. Minimum 8 years working experience in customer service, training and collection in general or any related field.
3. Relevant exposures and knowledge of credit management or operations of banking / financial institutions is preferred.
4. Good PC skills and proficient in MS Office applications.
5. Good negotiation, communication and writing skills in both English and Bahasa Malaysia.
6. Possess strong leadership abilities, proactive, analytical, listening, persuasion and problem-solving skills.
7. Excellent planning and execution, time management and ability make decision in critical situation.
8. Knowledge of collection, Malaysia Law, Bank Negara collection related guidelines and banking / financial institutions operation.
9. Detail-oriented with excellent organization and multitasking skills.
10. Knowledgeable in Project Management especially related to digitalization is an added advantage

Perks & Benefits

• Central location
• Casual dress code
• Medical insurance
• Personal leave

Job Brief

We’re looking for a skilled event manager to plan dynamic and engaging events to drive new business and strengthen our clients demand. The ideal candidate is meticulous and organized. They will be able to coordinate manage events under pressure and ensure that any last-minute changes or obstacles are handled with minimal disruption. Above all, they will bring a strong sense

of our organization’s needs and how events fit into our broader communications strategy. As the event manager, you should be well-organized and able to handle event venues, suppliers, and vendor management. Excellent communication and attention to detail skills are vital in this role, as

our success depends on meeting our client's tailored requirements. If you are a people person, fun loving, team player, loves travelling, enjoys healthy working culture and looking for scalable career growth, you might be our candidate.

Roles & Responsibilities - Event Manager

• Understand clients event enquiries/requirements and prepare quotation.
• Able to handle client’s pitching, meetings and event briefs.
• Must be able to prepare impressive event proposals and present to client.
• Must be able to prepare proper P&L and Budgeting for each event projects.
• Drive new business with compelling event
• Work independently with external suppliers, vendors and freelance event coordinators to execute confirmed events.
• Be resourceful in sourcing event venues, decorators , talents, caterers and other event vendors.
• Manage all event operations - Set Up, Tear Down & Follow Ups.

Requirements & Qualifications - Event Manager

• Minimum 2 years of working experience as event manager, event coordinator or similar role.
• Proficient in MS Office Tools and knowledge in Canva or other designing program is added advantage.
• Good command of written and spoken in English, Bahasa Malaysia and other third language would be added advantage.
• Critical thinker and problem-solving skills
• Able to lead a team of executives with good leadership quality.
• Good time-management and organizational skills
• Great interpersonal and communication skills
• Well-organized with excellent multi-tasking abilities.
• Willingness to delegate tasks and organize a team
• Familiarity with event trends and developments

Benefits :

• Remuneration based on experience and skills.
• Excellent working environment with friendly atmosphere.
• Personal working space with company laptops.
• Company handphones with unlimited internet.
• Annual, Sick & Compassionate leaves.
• Birthday leave.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days
• Parking allowance / Basement Parking
• Meal Allowance – For Events
• Travelling Allowance – For Events
• Event Allowance – Working Days & Weekends
• Annual Staff Retreats
• Company Sports Club Activities
• Monthly Staff Dinner & Birthday Celebrations
• Career growth to senior managerial level.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job Brief

We’re looking for a skilled event manager to plan dynamic and engaging events to drive new business and strengthen our clients demand. The ideal candidate is meticulous and organized. They will be able to coordinate manage events under pressure and ensure that any last-minute changes or obstacles are handled with minimal disruption. Above all, they will bring a strong sense

of our organization’s needs and how events fit into our broader communications strategy. As the event manager, you should be well-organized and able to handle event venues, suppliers, and vendor management. Excellent communication and attention to detail skills are vital in this role, as

our success depends on meeting our client's tailored requirements. If you are a people person, fun loving, team player, loves travelling, enjoys healthy working culture and looking for scalable career growth, you might be our candidate.

Roles & Responsibilities - Event Manager

• Understand clients event enquiries/requirements and prepare quotation.
• Able to handle client’s pitching, meetings and event briefs.
• Must be able to prepare impressive event proposals and present to client.
• Must be able to prepare proper P&L and Budgeting for each event projects.
• Drive new business with compelling event
• Work independently with external suppliers, vendors and freelance event coordinators to execute confirmed events.
• Be resourceful in sourcing event venues, decorators , talents, caterers and other event vendors.
• Manage all event operations - Set Up, Tear Down & Follow Ups.

Requirements & Qualifications - Event Manager

• Minimum 2 years of working experience as event manager, event coordinator or similar role.
• Proficient in MS Office Tools and knowledge in Canva or other designing program is added advantage.
• Good command of written and spoken in English, Bahasa Malaysia and other third language would be added advantage.
• Critical thinker and problem-solving skills
• Able to lead a team of executives with good leadership quality.
• Good time-management and organizational skills
• Great interpersonal and communication skills
• Well-organized with excellent multi-tasking abilities.
• Willingness to delegate tasks and organize a team
• Familiarity with event trends and developments

Benefits :

• Remuneration based on experience and skills.
• Excellent working environment with friendly atmosphere.
• Personal working space with company laptops.
• Company handphones with unlimited internet.
• Annual, Sick & Compassionate leaves.
• Birthday leave.
• EPF & SOSCO Contribution
• Medical reimbursement benefits
• 5 Working Days
• Parking allowance / Basement Parking
• Meal Allowance – For Events
• Travelling Allowance – For Events
• Event Allowance – Working Days & Weekends
• Annual Staff Retreats
• Company Sports Club Activities
• Monthly Staff Dinner & Birthday Celebrations
• Career growth to senior managerial level.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

職位簡介

我們正在尋找一位熟練的活動經理來策劃充滿活力且引人入勝的活動，以推動新業務並增強客戶需求。理想的候選人是一絲不苟、有條理的。他們將能夠在壓力下協調管理事件，並確保以最小的干擾處理任何最後一刻的變化或障礙。最重要的是，它們會帶來強烈的感覺

我們組織的需求以及活動如何適應我們更廣泛的溝通策略。身為活動經理，您應該有良好的組織能力，能夠處理活動場地、供應商和供應商的管理。出色的溝通和對細節的關注技能對於這個角色至關重要，因為

我們的成功取決於滿足客戶的客製化要求。如果您善於交際、熱愛玩樂、具有團隊合作精神、熱愛旅行、享受健康的工作文化並尋求可擴展的職業發展，那麼您可能是我們的候選人。

角色和職責 - 活動經理

• 了解客戶的活動查詢/要求並準備報價。
• 能夠處理客戶的簡報、會議和活動簡報。
• 必須能夠準備令人印象深刻的活動提案並向客戶展示。
• 必須能夠為每個活動項目準備適當的損益和預算。
• 透過引人注目的活動推動新業務
• 與外部供應商、銷售商和自由活動協調員獨立合作，執行已確認的活動。
• 在尋找活動場地、裝飾者、人才、餐飲服務商和其他活動供應商方面要足智多謀。
• 管理所有活動操作 - 設定、拆除和取消跟進。

要求和資格 - 活動經理

• 至少 2 年擔任活動經理、活動協調員或類似職位的工作經驗。
• 精通 MS Office 工具和 Canva 或其他設計程式的知識是額外的優勢。
• 良好的英語、馬來語和其他第三語言的書面和口語能力將是額外的優勢。
• 批判性思考者和解決問題的能力
• 能夠帶領一支具有良好領導特質的高階主管團隊。
• 良好的時間管理與組織能力
• 良好的人際溝通與溝通能力
• 組織良好，具有出色的多任務處理能力。
• 願意委派任務並組織團隊
• 熟悉活動趨勢和發展

好處 ：

• 基於經驗和技能的薪資。
• 工作環境優良，氣氛友善。
• 配有公司筆記型電腦的個人工作空間。
• 公司手機無限上網。
• 每年一次，生病和慈悲的葉子。
• 生日假。
• EPF 和 SOSCO 供款
• 醫療報銷福利
• 5個工作天
• 停車津貼/地下停車場
• 餐費 – 活動
• 旅遊津貼 – 用於活動
• 活動津貼 – 平日和週末
• 年度員工務虛會
• 公司運動俱樂部活動
• 每月員工晚宴和生日慶祝活動
• 職業發展至高階管理層級。

津貼和福利

• 員工股權
• 事假
• 個人發展機會