Total 210 secretary job vacancies in Customer Service category in Malaysia

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales. Under supervision reduce and cancel clinics, add patients to the partial booking waiting list. Under supervision deal appropriately with enquiries from staff and the general public seeking advice or referring elsewhere if necessary. Keep personally updated and be able to advise patients in relation to services available, for example transport, interpreting services etc. Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times. Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team. Be able to competently use Medway PAS and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department. Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately. Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty. Ensure RTT patient data quality is accurate at all times Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay. Undertake any other duties which may reasonably be required. The post holder will be required to undertake mandatory training as and when required

Please see Job overview & attached Job description for further information about the Support Secretary position available with WUTH.

Please see attached Job Description for further information about the Support Medical Secretary position available at WUTH.

For full details of the responsibilities and duties of this position, please see the attached job description.

Audio typing of clinic letters, patient letters and op notes and other typing as assigned. Providing clerical services including postal services, collection and distribution of referrals. Cover for Band 4 duties as assigned by Band 4 PA's and Line Manager To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Please see attached Job Description for more detailed information on the role and minimum essential requirements for the role. To provide secretarial and administrative support to the Oral and Maxillofacial Department. Reporting to the Service Co-ordinator and working closely with a Medical Secretary and Support Secretary to ensure the delivery of the service within NHS targets and RTT18 guidelines. To work flexibly and to provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties. To provide comprehensive typing support ensuring accurate transcription and timely output.

Typing of clinic letters as appropriate within the specialty and other correspondence from audio dictation (Big Hand) using Word. Prioritising work according to changing demands. Presenting pathology, laboratory and X-ray reports to Consultants or Clinical Team. To ensure that filing/scanning is carried out on a regular basis onto the patient electronic notes system (Evolve). To use and obtain information from the Patient Administration System (Careflow). To maintain good communication with the Consultants, their supporting staff and other staff within the department, as well as patients and members of the public. Dealing with telephone enquiries from patients, relatives, GPs and other departments within the Trust and other hospitals. To liaise with internal and external professionals and departments and the general public as and when required, in a friendly, professional and courteous manner. To liaise with other secretarial staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member. To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing from staff, patients and the general public. Providing cover for annual leave and sickness, as required within the Division and as directed by the Lead Speciality Co-ordinator. Using systems on a daily basis, including Bighand, Careflow, Evolve and Microsoft Office on a daily basis.

Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy. Photocopying and general filing to include correspondence, results in hospital notes when required. Be responsible for out-going post, meeting afternoon deadline assisting post workers when required. To deal with telephone queries in an appropriate manner as instructed by the consultant secretary. To ensure all referrals are collected on a daily basis and distributed to the appropriate clinician without delay. This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies. To understand and be proactive in managing RTT (Referral to Treatment) pathways and highlight any potential issues to prevent breaches. This includes ensuring that follow up appointments following diagnostics are dealt with immediately to avoid any unnecessary delays within the patient pathway to meet national targets. To prepare an adequate instruction daily work sheet to be used in the post holders absence

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Please view the attached job description and person specification to view the full details about the role.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role: The Histopathology Secretary will be based in the Pathology Department and will provide administrative support to the Histopathology team. The post holder will fulfil all tasks and work as part of a team. To meet the needs of the service, the post holder may be required to work in other administrative areas as appropriate as directed by the line manager. We require an organised, enthusiastic, motivated and adaptable person to join our team. Duties will involve but not be limited to, audio typing, embedding/releasing external reports using EPIC-Beaker, packaging and sending of specimens and retrieval of slides and reports for MDT meetings. Working Pattern: 30 hours per week, Monday to Thursday. Interview Date: Friday 24th May 2024 For further information please contact: Millie Farthing, Lead Histopathology Secretary, on 01271 349197 / millie.farthing@nhs.net This is a fixed term contract for 20 months. For current NHS employees this post could be a secondment opportunity. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Please see attached job description and person specification The post holder will provide secretarial support to the community midwifery team. They will have close links to the inpatient midwifery areas ensuring information is received and acted on a timely manner. The post holder is required to submit data to the Trust and also liaises closely with external stakeholders, eg smoking cessation services. To provide secretarial support to the Community Midwifery Managers including diary management and minute taking. To complete transfers of care to community midwives and to produce the community midwifery newsletter.

For more information on the Job Description and Responsibilities please click the link below. More detail about the role You will need strong administration and communication skills and the ability to prioritise your workload. A flexible approach and an excellent team player supporting who can adapt to different situations. The candidates will be required to demonstrate empathy and sensitivity when communicating with patients and relatives. Working Pattern: 2 positions available, both 30 hours per week, over 4 days - this will be discussed at interview. One successful candidate will be based within our Cancer Admin team, and the other successful candidate will be based within our Respiratory Admin team. Interview Date: Friday 24th May 2024 For further information please contact: Rianna Jones ; Admin Line Manager on 01392 403367 or riannajones@nhs.net, or Nikki Richards; Team Leader/Medical Secretary on 01392 402157 or nicola.richards5@nhs.net. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

The main duties of this role are Audio typing using the Digital Dictation System, photocopying and the composition of letters. Sorting, prioritising, processing and distribution of incoming mail, using judgement and experience to decide which documents are to be passed directly to other areas for action and information. Ensuring accurate and up-to-date inputting of information onto all Trust patient systems (PAS, ORMIS, EPR, Digital Dictation). General office management duties (photocopying, scanning, emailing documentation) as required. Assist other Clinical Secretaries with their workload. Promote the dissemination of quality patient information. Provide non-clinical advice and information to patients/clients/relatives. Knowledge of a full range of secretarial procedures and software programmes (PAS, theatre, EPR, digital dictation) and their application to improve service efficiency and effectiveness. Understanding of medical terminology and a willingness to assist colleagues with transcription outputs. Exercise judgement when dealing with patient enquiries, analysing and resolving problems at source. Assist in new staff induction together with the identification and support of their training requirements. Facilitate a supportive learning environment that enables all members of the secretariat team to develop. Recognise the effective utilisation of all appropriate development resources and opportunities. Promote the ethos of continuous improvement disseminating any new knowledge gained to other colleagues. Recognise and accept responsibility for own personal development. Supervising administration support and work experience students ensuring an effective office system is maintained.