Total 157 failure analysis engineer job vacancies in Shibuya, Tokyo

Our Tokyo Engineering team is changing gears to meet the growing needs of our customers - from a handful of robots to hundreds of robots; from a small team to multiple squads. The team works closely with some of the premier enterprise customers in Japan to build state-of-the-art robotics solutions by leveraging rapyuta.io, our cloud robotics platform, and the surrounding ecosystem. The team’s mission is to pioneer scalable, collaborative, and flexible robotics solutions.

This role includes: testing with real automated forklifts in a physical environment, testing virtual robots in a simulated environment, automating API tests, and automating systems level testing.

The ideal candidate is someone who is interested in working in a hands-on role with state-of-art robots.

In this role, the QA Engineer will be responsible for:

• Assisting in reviewing and analyzing the system specifications to define test cases
• Creating and maintaining test plans
• Executing test plans in a simulated environment and on hardware
• Defect tracking and generating bug and test reports
• Preparing test data
• Participating in implementing and improving QA processes
• Implementation of test automation for robotics systems

Minimum qualifications

• 3 years of technical experience in software Quality Assurance as an Individual Contributor
• Bachelor degree in engineering, or combination of equivalent education and experience
• Experience writing, maintaining and executing test cases, both manual and automated
• Demonstrated experience with Python/Java testing frameworks
• Expertise in Linux ecosystem
• Advanced knowledge of testing approaches: test levels; BDD/TDD; blackbox/whitebox approaches; regression testing
• Knowledge and practical experience of Agile principles and methodologies such as SCRUM
• HTTP API testing experience
• English language proficiency

• Knowledge of HWIL, simulations, ROS
• Experience with developing/QA for robotics or hardware products will be a plus.
• Experience with testing frameworks such as TestNG, JUnit, Pytest, Playwright, Selenium, or similar tool
• ISTQB certification
• Japanese language proficiency
• Proficiency with version control repositories such as git
• Understanding of CI/CD systems such as: GHA; Jenkins; CircleCI

• Competitive salary
• International working environment
• Cutting edge technology

Born out of ETH Zurich and headquartered in the vibrant city of Tokyo, Rapyuta Robotics operates with the vision to be the leader in making robots more accessible to anyone.

We lead the pick-assist autonomous mobile robot market in Japan. And there is more. With the recent launch of Rapyuta ASRS, a product you'll be closely working on, we've redefined Autonomous Storage and Retrieval Systems (ASRS), blending top-tier performance with unmatched adaptability.

With state-of-the-art technology on multi-robot systems, a strong customer base and the financial backing from industry titans like Goldman Sachs, Sony, we invite you to join us in sculpting the future of robotics.

Responsibilities:

• Design and execute test scenarios for various components of ASRS product
• Design and execute integration tests among various components.
• Work closely with the product manager to understand customer workflows and proactively come up with test plans to ensure robustness of customer operations.
• Report bugs to the software engineering team and follow up on bug fixes
• Work with field engineers to enable them to deploy the product at customer sites.
• Be the interface between field engineers and software engineering team if any quality issues are found at customer sites.

Minimum skills:

• Background in robotics quality assurance
• Basic knowledge of ROS
• Basic skills for QA testing of web applications
• Experience in testing large scale heterogeneous systems with many components
• Ability to break down a problem into subproblems and prioritize them
• At least 2 years of relevant work experience
• Experience in using a Linux/Unix environment

Preferred skills:

• Able to pick up new technologies on the fly
• Basic familiarity with networking concepts is a plus
• Able to plan and execute tests independently given high level objectives from product team
• Good communication skills, able to present their work to non-technical audiences
• Japanese communication skills are a plus

• Competitive salary
• International working environment
• Cutting edge technology

• 主にシーリング材、屋根の防水、およびシーカ製品の他の分野へのセールス及び銘柄指定活動を担当
• 担当エリアの顧客基盤を構築し、既存顧客の管理責任を負う
• 顧客への技術および販売各種サービスの提供及び シーカ製品のデモンストレーション等の実施
• 製品とアプリケーションを維持、継続的に更新
• 製品に関する苦情のサポートを含む、主要顧客へのアフターサービスの提供
• アソシエーション事務局及び工業会活動サポート業務

Rapyuta Roboticsはロボティクス革命の推進に向けて、才能豊かで意欲があり、難題に果敢に挑戦する人材を求めています。当社は、まったく新しい次世代のロボティクスプラットフォームを創造する企業です。
ASRS（自動倉庫）ソリューションのネットワークオペレーションエンジニアとして、ASRSのインフラストラクチャの設計、実装、保守を担当してくださる方を募集します。

持続可能かつ、安定し、信頼性があり、さらに拡張性のあるインフラストラクチャを実現するため、DevOpsエンジニア、Site Reliability Engineer、Robotics Software Engineer、Fullstack Engineerと密接に協力して実現していただきます。
また、プロジェクトマネジメントチーム及びお客様と協業し、インフラストラクチャの通信要件の整理、策定を担当していただくポジションです。

職務内容

• ASRSネットワークの設計、実装
• 顧客との調整、ベンダーの管理、工事計画立案・監督
• 導入後のL1/L2への技術サポート
• 安定したオペレーションを継続するためのモニタリングの実装

<必須要件>

• 3年以上の関連業務経験
• 2.4GHz/5GHZ 無線ネットワークの設計、実装
• ファイアウォールの設計、実装
• 建築業法及び電波法等実装にあたり遵守しなければならない法務を理解していること。
• Linux/Unix OSの基本動作を理解していること。
• Cisco OSの基本動作を理解していること。
• Wireshark、nc等を利用したデバッグスキルを備えていること。
• Cisco/Linuxネットワーキング、ルーティングコンセプト、DNS、DHCPなどに精通していること。
• ハンズオン技術、概念実証、デモンストレーションの実行能力を備えていること。
• ローミング、アクセスポイント管理を含むモバイルロボット接続の専門知識。

<歓迎要件>

• Docker環境におけるコンテナネットワーキングの経験。コンテナのネットワーク設定と管理に精通していること。
• Robot Operating System (ROS)の基本動作についての知識、及び利用経験。
• クラウド環境におけるSDN（Software-Defined Networking）の実践経験。
• クラウドプラットフォーム内のセキュリティグループ、ファイアウォール設定、エッジルーティングに精通していること。
• クラウドベースのインフラとサービスの知識。
• スタートアップのリスクを理解していること。

• 専門知識に見合った給与パッケージを受け取ることができます。
• 最先端の職場環境で、ロボット技術の画期的な進歩に貢献できます。
• 高度なスキルを持つエンジニアチームと協力し、イノベーションと創造性を育みます。
• 多様性を重んじる多国籍な職場文化で、さまざまな視点を持つことができます。
• ワークライフバランスを促進しながら、個人のニーズに合わせた柔軟な勤務体系を提供します。

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

This is NOT an open position. Please submit your CV here for future consideration.

ポジション概要

Autodeskでは、ネームドアカウントテクニカルセールス組織にて、製造、エンジニアリング、プラント業向けのソリューション・エンジニアを募集しています。

ソリューション・エンジニア（Solutions Engineer）は、ネームドアカウント（Named Account）チームと連携しながら顧客と会話し、顧客の技術およびビジネス要求を理解した上で要求を満たすソリューションを提案することがミッションです。そのためには、セールス、カスタマーサクセス、コンサルティング、マーケティングと密接に連携し、顧客の環境、課題、および要件を明確に理解することが含まれます。

募集しているポジションは、製造、エンジニアリング、プラント業向けのソリューション・エンジニアで、顧客の工場やプラントのサイト、施設および設備のライフサイクルに合わせたソリューションを定義・提案し、ネームドアカウント顧客のデジタルトランスフォーメーションの推進をAutodeskのテクノロジーとソリューションで支援します。

業務内容

• 製造、エンジニアリング、プラント業のネームドアカウント顧客に対し、顧客および社内外関係者と協働し、デジタルファクトリー・デジタルプラントのソリューションを提案します。
• Autodeskテクノロジーとソリューションのプリセールス フェーズにおいて、テクニカルディスカバリー、ソリューション立案、概念実証、デモンストレーション、テクニカルセールスのクロージングまでの業務を行います。
• 組織内の複数のレベルの顧客に対して、提案するソリューションを技術的な視点から解決する課題とその効果まで説明し、デモンストレーションを行います。
• 専門分野内でのビジネスプロセス、技術トレンド、ワークフローに関する包括的な知識を維持し、Autodeskの現行および新しいソリューションの価値を位置付けるために必要な洞察とガイダンスを提供し、「信頼できるアドバイザー」としての関係を築きます。

最低限の資格要件

• ５年以上の製造、エンジニアリング、プラント業界での実務経験
• または、５年以上の生産ライン、工場およびプラントの設計、施工、運用のためのソリューションやテクノロジーのプリセールス経験
• 製造、エンジニアリング、プラント業界におけるテクノロジー・ドライバーを理解し、将来のトレンドに関する知識を維持
• 最大30%までの出張が可能な能力
• 優れた口頭および書面のコミュニケーションスキル
• ビジネスレベルの英語力

理想的な候補者

• Autodesk ソリューションポートフォリオの知識
• 製造、エンジニアリング、プラント業界における設計・施工・運用プロセスのデジタルファクトリー・デジタルプラントシステムの実践的な設計・実装・運用経験とこれらのシステムのプリセールス経験の両方
• BIM (Building Information Modeling) またはCDE (Common Data Environment)に関する実践的な経験
• 製造、エンジニアリング、プラントまたは関連する業界での学士号。修士号の応募も歓迎します。
• 要件収集およびディスカバリーの高い熟練度

Position Overview

Autodesk has an exciting opportunity within our Named Accounts Technical Sales Organization, focused on Autodesk solutions for Manufacturing, Engineering and Plant industry. You will work in a hybrid position reporting diectly to the Technical Solution Manager in Japan.

We have an opening for a Solutions Engineer (Cross industry for Manufacturing, Engineering and Plant) that is a team player who will help our Named Account customers scope and define solutions for their Digital Factory/ Digital Plant system to connect all disciplines across the lifecycle of plants or factories. Your mission will be to work directly with customers to understand their technical requirements and define a technical solution based on Autodesk products and technology, collaborating with Account managers, Technical Solution Executives, Customer Success, and Consulting, to help our customers to drive Digital Transformation across their organizations.

Responsibilities

• Work with customers and internal/ external stakeholders for Digital Factory/ Digital Plant sales projects to Named Account customers in Manufacturing, Engineering, and Plant industries.
• Be responsible from technical discovery, solution planning, proof of concept, demonstration, and technical sales closing in the pre-sales phases.
• Explain and demonstrate the proposed solution from the technical challenges to be solved and its benefits, with a technical perspective, to customers at multiple levels within the organization.
• Maintain comprehensive knowledge of business processes, technology trends, and workflows within the area of expertise, and provide the insights and guidance to position the value of Autodesk's existing and new solutions and build relationships as a "Trusted Advisor".

Minimum Qualifications

• 5+ years of experience working in Manufacturing, Engineering or Plant industry.
• OR 5+ years of experience in pre-sales of software or systems for design, construction, and operation of manufacturing/ production lines, plants, and factories.
• Understand the technology drivers in Manufacturing, Engineering and Plant industries and have the insights of future trends in the above industries.
• Travel up to 30% may be required.
• Excellent verbal and written communication skills.
• Business level English language skills.

Preferred Qualifications

• Knowledge of the Autodesk solutions portfolio
• Hands-on experience with design, implementation, and operation of Digital Factory / Digital Plant systems in Manufacturing, Engineering, and Plant industries, as well as hands-on pre-sales experience with these systems.
• Experience in BIM (Building Information Modeling) or CDE (Common Data Environment).
• Bachelor's degree in manufacturing, engineering, plant or related industry. Master's degree holders are also welcome.
• Highly proficient in requirements gathering and discovery.

#LI-JA1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Key Responsibilities

1. Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades. 
2. Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 
3. Provides Alpha Site support to Engineering  specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
4. Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool. 
5. Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
6. Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis.
7. Supports GPS in the generation of documentation such as CENs and BKMs.  Creates and reviews  documentation covering technical improvements, system upgrades, and support plans.   Presents at customer level.  Ensures field implementation.  

Functional Knowledge

• Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines

Business Expertise

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Leadership

•  Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Problem Solving

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information; works to build consensus

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

The following is a description of typical job tasks and responsibilities for a SSE1 . Actual job duties may vary based on the individual SSE's background, capabilities and regional or customer-specific circumstances.Length of time in Applied Materials or equivalent experience is <4yrs.

Daily Reliability and Technical Issues (including I & W and Paid Service)  (65%)

Performs Software verification and system START-UP support for ONE Product.

Perform Factory Automation and AMHS verification on ONE Product before Customer Acceptance.

Troubleshoot software issues in Factory Automation, System software for ONE Product,

Troubleshoot System/Controller issues on ONE platform.

Interfaces with Customer Factory Automation Engineer responsible for same product.

Interfaces with tool owner for same product.

Schedule with customer and execute software upgrades on ONE Product.

Individual Training & Development (20%)

Ensures INDIVIDUAL capabilities meet local, technical requirements on assigned product(s).

Coordinates with manager/supervisor for development planning.

Demonstrates consistent progress toward SSE2 qualification. Participates in training activities consistent with defined program requirements, including:

On-the-job training under close supervision of an experienced software support engineer.

Professional, customer and general technical skill development courses and activities.

CIP and Reliability Projects (10%)

Implements corrective measures on qualified products under close supervision.

Escalates with immediate supervisor in local account structure.

Assists supervisor with CIP recommendation within local account structure.

With approval, communicates resolution and document appropriately via reports, database submission (SR's,GSIT,FRACAS), and email communication.

Leverages technical expertise for broader value to the customer.

Supports more senior SSEs for delivery of product and project presentations.

Establishes network with technology community on assigned product, including:

SSEs on local and other accounts, GSS,

Install base configuration and software tracking.

Member of multi-disciplinary teams.

Marketing and Sales Support (5%)

Develops technical knowledge base on assigned product, including:

Competitive performance data.

Is an active member of local account team.

Provides technology support to product sales & management teams.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

• Work with BU and Finance to lead cross-functional discussions to develop high quality sales forecast and review business progress.
• Understand business strategy and business questions in order to provide BUs with insights and solutions to business questions by designing and conducting market research or providing secondary data.
• Provide analysis and insights to the Sales Planning and Execution team/BUs to improve sales force effectiveness.
• Provide data to BUs and Sales Planning and Execution team in the development of incentive plan and individual sales cycle target.

【業務内容】

• BU、ファイナンスと協力し、より質の高い販売計画の策定やビジネス進捗確認のための部門横断的な議論をリードする。
• ビジネス戦略とビジネス上の疑問を理解し、主要な市場調査の設計と実施、又は二次的データの提供により、ビジネス上の疑問に対するインサイトやソリューションをBUに提供する。
• セールスフォースエフェクティブネスに役立つ分析結果やインサイトを営業企画推進チーム/BUに提供する。
• 各営業サイクルのインセンティブ計画立案とフォローアップ、販売目標計画の営業担当者までの落とし込みにおいて、必要なデータを提供し、BUならびに営業企画推進チームを支援する。

Your Career

We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XDR support team, you will serve our customer base by providing technical support, answering incoming support inquiries, and managing escalations, phone calls, and emails effectively, efficiently, and friendly within defined service level agreements. 

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your area of expertise, with a strong capability of detailing complex technical issues to non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provide the fast assistance they need to keep their environments secure – which means you’ll need to move quickly and thoughtfully and provide technical assistance as needed (often in high-pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide technical services, including writing scripts, troubleshooting, and best practices to customers
• Respond to user-reported issues in adherence to established Service Level Agreements
• Perform advanced troubleshooting at the application and OS levels, using your knowledge and relevant expertise
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed on time
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Provide on-call support on an as-needed basis
• Work with our Engineering team and influence the operability of the product
• Able to effectively communicate to all levels and stakeholders - internally and externally on complex technical issues
• Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) to implement the fix
• Provide timely feedback into the development process on customer-reported product problems
• Document actions to effectively communicate information internally and to customers
• Facilitate root cause investigations and manage the implementation of corrective and preventative measures

Mirantis is adding a Technical Support Engineer to our team! We are seeking a Technical Support Engineer to provide world-class technical support for Mirantis products and technologies.  These technologies include but are not limited to  Mirantis Container Cloud, Mirantis Kubernetes Engine, Mirantis Secure Registry, Mirantis Container Runtime and Mirantis Openstack for Kubernetes. You are a friendly, polished communicator who is inherently interested in solving complex problems and delivering a high level of customer satisfaction with every customer interaction (via help content and tickets). You will work closely with Sales Solution, Product Management and Engineering to represent the voice of the customer.

Main Responsibilities

• Provide technical support via customer support portal, phone calls, remote sessions, and email for Mirantis Products
• Provide assistance with upgrade, configuration, troubleshooting and best practices to customers 
• Work closely with the engineering team: Report product bugs, Request new features, etc.
• Contribute to Knowledge Base for Mirantis Customers and the rest of the team.
• Manage your workload properly to make sure all customer requests and issues are tracked and handled in a timely manner
• Occasionally work and be on call during weekends and holidays
   

About SmartRyde

SmartRyde is a marketplace connecting local transportation operators and online travel agencies (OTAs) with the mission of "contributing to the sustainable development of local communities through transportation".

As of May 2023, we have collaborated with more than 650 transportation operators and over 100 OTAs, including top global companies such as Booking.com, Expedia, Trip.com, Traveloka, and Despegar, and are growing on a daily basis.

We have a diverse and international team in Japan, Thailand & Cambodia and have raised over JPY570 million in venture funding from leading Japanese investors.

The Engineering team works in English and we primarily work on-site at our offices in Toranomon, Tokyo. We foster an engineering culture of you build it, you run, you own it.

About this position

We are seeking a software engineer to produce & implement functional software solutions for our core SmartRyde marketplace and are open to both mid-level and senior developers. Your goal will be to develop high-quality, secure and scaleable software that is aligned with user needs and business goals.

As a fullstack developer, you will work on projects across the full scope of our solutions, for example, our booking management system in React on our frontend and our partner API in Java on the backend.

If you like working independently, enjoy solving complex problems, have some experience with agile methodologies (Scrum) and would be excited to join a growing Japanese start-up with excellent career opportunities, we’d like to speak with you!

Responsibilities

• Develop high-quality software design and architecture
• Identify, prioritize and execute tasks in the software development life cycle
• Develop tools and applications by producing clean, efficient code
• Automate tasks through appropriate tools and scripting
• Review and debug code
• Perform validation and verification testing
• Document development phases and monitor system

• 5 - 10 years’ experience as a software engineer, with some experience of in-house product-based development
• Several years of professional development experience with both Java/Spring and JavaScript/TypeScript/React
• In-depth knowledge of relational databases (e.g. PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB)
• Analytical mind with problem-solving aptitude
• Ability to work independently
• Excellent organizational and leadership skills
• BSc/BA in Computer Science or a related degree
• Business-level English skills are required. Japanese language skills are not necessary

• Competitive salary, with standard Japanese social insurance package, commute reimbursement, etc.
• Flexible working hours
• 20 days annual leave, plus 5 days sick leave
• MacBook Pro, educational budget, social events, etc.
• Visa sponsorship
• For overseas applicants (in addition to visa sponsorship), we provide assistance in relocation to Japan

Job Overview

As a Frontend Engineer, you will be responsible for working on our gaming platform G123 or in-house tools, mainly with React, to ensure a smooth user and employee experience. You will be working closely with the marketing department to increase the number and quality of users. As the G123 platform grows its portfolio of games and expands globally, your main responsibilities include:

• Development and maintenance of our G123 platform to handle users, payment, links to social networks, etc.
• Development and maintenance of several in-house tools for our employees and content provider
• Coding and design of frontend features

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics or a closely related computer technical field
• 2+ years experience with React / Angular / Vue or other frontend frameworks
• Web frontend development/ frontend engineering
• React.js or other modern web development framework and browser technologies
• Can build complex layouts with Cascading Style Sheets (CSS) and HTML
• Can build and and debug complex systems as part of a team
• TypeScript, Webpack / Vite
• Self-driven to solve problems
• Good communication, teamwork, inter-team collaboration

Good to have

• One server-side programming language (TypeScript, Go, JavaScript, Kotlin, Python)
• PWA, Web Payments, Web Authentication API (WebAuthn), FedCM
• WebSocket API (WebSockets), Web APIs, Local Storage
• Kubernetes (K8s)
• Can design websites or web applications
• Experience in a startup environment
• Can adapt to fast-paced coding and sprints

Language Requirements

• Can work in Chinese OR Japanese OR English
• Can read and understand technical documents in English
  

• Visa support
• Free lunch catering (*after 3 months employment) and early-bird breakfast
• Free in-office Starbucks, coffee, tea, beverages, snacks, sweets, & vitamins/supplements
• Modern office space in the heart of Tokyo, with views of Tokyo Tower and Mount Fuji
• Industry-leading work-life harmony: overtime is rare and discouraged
• Commute expenses covered
• 30,000 yen rent support if you live 2 stops from Roppongi 1-chome or Kamiyacho stations
• Bonus for continuous employment (50,000 yen/month added to base salary after 5 years of continued employment)
• Health insurance
• Diverse & international environment
• Working hours: 10:00 – 19:00, Monday to Friday (in-office)

About CTW.inc

Founded in 2013, CTW is Japan’s No.1 browser game company. Our primary service is the G123 IP game platform — which publishes video games based on famous Japanese IP.

We’ve been experiencing steady growth in revenue in the past few years as our player base has exploded to over 50 million users worldwide.

We must grow quickly to keep up with market demand.

Our CEO founded and named this company with the aspiration to "Change the World." As a fast-growing startup, we hope our team will drive themselves to try new things and accelerate their careers to match the rapid expansion of the company.

Our core values are
- ambition
- drive
- simplicity

With global hits like Vivid Army, Queen's Blade, and many more, we’re looking to go from a market leader in Japan to an industry leader globally!

As a Senior Backend Engineer (Golang), you will be responsible for bringing in expertise and pioneering the design and implementation of complex and scalable systems, guiding junior engineers, and working with cross-functional teams. You will be an integral part of our web-based game platform as the G123 platform grows its portfolio of games and expands globally. Main tasks include:

Responsibilities

• Lead the design and development of high-performance, scalable and reliable backend systems using Golang and related technologies
• Ensure clean, maintainable, and well-documented code
• Build and maintain core services and APIs
• Debug and troubleshoot complex issues and implement solutions
• Collaborate with other team members to identify and solve complex problems

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Mathematics or a closely related computer technical field
• Highly skilled and experienced in Go programming
• Highly skilled and experienced in the database system (RDBMS or NoSQL)
• Experience in Kubernetes (K8s) to ensure successful application development and deployment
• Experience in one of the major cloud platforms such as AWS / GCP / Azure
• Strong sense of software engineering (design, security, and ownership) for products.
• Strong problem-solving and communication skills

Good to have

• Profound understanding of Docker and Kubernetes;
• Strong experience working in large Go codebases and database systems
• Strong backend experience working with distributed systems
• Expertise in leveraging Automation / DevOps principles
• Ability to apply best practices for infrastructure and software deployment
• Adaptable to a fast-paced startup environment.

Language Requirements

• Can work in Chinese OR Japanese OR English
• Can read and understand technical documents in English

• Employee benefits:
  • • Basic labor and health insurance ; standard benefits.
    • Free drinks and snacks: our break area is stocked with drinks and snacks, ensuring you won't go hungry or thirsty.
    • Free breakfast and lunch: Don't want to leave the office? We have someone delivering meals every day.
    • Competitive compensation: Your contributions will be appropriately rewarded when you join us.
    • Company-sponsored trips to Japan: Work closely with our Japanese partners and travel to Tokyo with all expenses covered by the company.
    AinekoX is a company focused on using artificial intelligence (AI) to revolutionize the gaming industry. We actively collaborate with partners in Japan to develop an H5 web game platform and work in conjunction with well-known Japanese anime brands to promote and expand Japan's 2D culture IP.
    Our gaming platform has successfully launched more than 30 selected 2D anime game titles from Japan. Our player base spans the globe, including the United States, Japan, South Korea, and more. We receive over 2 million player visits to our gaming platform each month, totaling up to 80 million ad impressions.
    We employ advanced Large Language Models (LLM) and Artificial Intelligence Generated Content (AIGC) to continuously optimize our gaming products and business, including
• • • Ad placements
    • Massive data analysis
    • Game asset creation
    • Payment platforms
    • Certification platforms
    • Internationalization
    • And more areas within the gaming industry.
    
    We invite you to join our team and collaborate in creating the most cutting-edge gaming platform and products, using AI and technology to drive innovation in the gaming industry.
    Our Team Philosophy:
    Think Better
    We are passionate about changing the status quo. We are passionate about innovative thinking. We are passionate about adventurous exploration.
    We firmly believe that every career is an exciting journey. We invite you to join us and embark on this journey, adding rich colors to your life when looking back on it in the future. You will be the protagonist of this journey, changing the world with passion.

This position requires English language ability. JD is available in English only. 　本ポジションは日本語JDの用意がありません。

Introduction

Circulate all forms of value to unleash the potential in all people

"What can I do to help society thrive with the finite resources we have?" The Mercari marketplace app was born in 2013 out of this thought by our founder Shintaro Yamada as he traveled the world. We believe that by circulating all forms of value, not just physical things and money, we can create opportunities for anyone to realize their dreams and contribute to society and the people around them. Mercari aims to use technology to connect people all over the world and create a world where anyone can unleash their potential.For more information about Mercari Group’s mission, see Mercari's Culture Doc.

Equal Opportunity Hiring

Here at Mercari, we work to realize a world in which no one’s potential is limited by their background and everyone has the opportunity to freely create value. We also firmly believe that a mindset of Inclusion & Diversity is essential for us to achieve our mission.This, of course, extends to our hiring practices as well.

Mercari is committed to eliminating discrimination based on age, gender, sexual orientation, race, religion, physical disability, and other such factors so that anyone who shares our mission and values can join us, regardless of their background. For more details, please read our I&D Statement.

Team’s Mission / Work Responsibilities

Our QA teams are responsible for ensuring we build software with quality in mind early on and work closely with software engineers to unleash their potential and achieve the highest possible quality in our final product. 

Our Merpay QA teams are made up of talented individuals across both manual and automation testing carrying out design, writing and execution of tests across multiple platforms that is used by millions of monthly active users. 

This includes developing and writing automated tests, defining test processes, creating software test plans and programs for testing. 

Our automation engineers also analyze test results to ensure existing functionality and recommend corrective action. In case of any issues, they consult with software teams to resolve problems. The ultimate goal is to develop, apply, and maintain quality standards for a company’s software products.

(Learn more about Mercari's mission and values here.)

Specific work responsibilities include the following:

• Develop, execute and maintain automated test scripts for thorough mobile app testing, covering functional requirements, regression testing, and performance benchmarks.
• Collaborate with cross-functional teams to define and document test cases, validate requirements, and improve overall mobile app quality.
• Execute test cases on various devices, report defects accurately, and prioritize them using bug tracking tools.
• Monitor test results, identify trends, and provide recommendations to improve test automation processes and frameworks.
• Conduct compatibility testing to ensure seamless functionality of mobile apps across platforms.
• Stay updated with industry trends in mobile app testing and automation, and contribute insights for process enhancements.
• Analyze defects, work with developers to troubleshoot and resolve issues, ensuring timely delivery of high-quality mobile apps.
• Actively participate in agile practices, like sprint planning and daily stand-ups, for effective collaboration and alignment with the development lifecycle.
• Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives

Unique and Bold Challenges

• You will be responsible for automated testing of the Merpay app, primarily with a focus on iOS and in future, Android too.
• Implement a mindset where quality assurance is engineering and teams responsibility
• Involved in tasks such as understanding customer issues, developing processes, analyzing data, and creating quality guidelines to assure overall development process quality.
• This role allows you to consider quality from the customer's perspective and build quality assurance from scratch.

Required Qualifications

• Shared understanding and belief in our company’s mission and values
• Strong experience in QA automation testing, specifically in the following areas:
• Testing mobile applications, including test design, implementation, optimization and test management.
• Experience in creating and automating tests across either Android or iOS and proficient in programming fundamentals.
• 2+ years experience working with XCUITest using Swift for iOS or ComposeUI using Kotlin for Android
• In-depth knowledge of mobile app testing methodologies, frameworks, and best practices, including functional testing, regression testing, performance testing, and usability testing.
• Knowledge of version control systems and tools, for example Git. 
• Communication, collaboration, and problem-solving in team environments.
• Familiarity with mobile app development platforms (iOS and Android), understanding their specific testing challenges, and ability to work closely with mobile developers to ensure effective test coverage.

Preferred Qualifications

• Experience in using tools such as Espresso.
• Familiarity with CI/CD processes and tools, such as Jenkins, GitLab, or CircleCI, to ensure seamless integration of automated tests into the development pipeline.
• Experience in API testing using tools like Postman or RestAssured, to ensure end-to-end functionality and compatibility between mobile apps and backend systems.
• Understanding of mobile app security testing principles and techniques, including vulnerability assessments, penetration testing, and secure coding, to ensure robust security measures in mobile apps.
• Additional experience working with API or Web testing is welcome, alongside your mobile testing experience
• Familiarity with CI/CD processes and tools, such as Jenkins, GitLab, or CircleCI, to ensure seamless integration of automated tests into the development pipeline.

Screening Criteria

Check here for more details

Language Requirements

• English: Independent (CEFR - B2)
• Japanese: Basic (CEFR - A2) Preferred

*For details about CEFR, see

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• What We Talk About When We Talk About Quality Assurance. | Mercari Engineering

Working Conditions

Employment Status

Full-time

• Probationary period: First 3 months after joining the company. (During this period your contract conditions will be the same as that of a permanent employee.)

Office

Roppongi

• Smoking is prohibited within our offices
• Mercari has introduced a work style policy called “Your Choice.” Each member is free to choose whether they want to work in the office or work fully remote. *Exceptions made for certain kinds of work.

Work Hours

• Full flextime (no “core time” or “flex time”)
  *Does not apply to all positions

Holidays

• Two days off per week (as well as national holidays, New Year's break, etc.)
• Paid leave, congratulatory and bereavement leave, relax days, sick leave

Salary

• Annual salary paid in 12 monthly installments (including fixed overtime allowance)
• Based on skills, experience, and abilities
• Reviewed twice a year
  

Benefits

• Complete health and social insurance
• Incentive program
• Support systems, including those that benefit the employee’s family members
  *See this page for details.

Support

• Relocation support
• Language learning support
• Translation/interpretation support
  *See this page for details.

Media

Corporate Sites

• Mercari, Inc.
• Merpay, Inc. [Japanese]
• Souzoh, Inc.
• Mercoin, Inc.
• Mercari US

Owned Media

• Mercari Careers
• Mercari Engineering Portal
• Mercan - Introduces the people that make Mercari
• Mercari US Careers
• Mercari US Blog