Total 11 job vacancies by Nxera Sg Pte. Ltd.

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

DC Centralized Network Operations Management

• Ensure incidents are responded and attended to, or escalated for 2nd/3rd level resolution based on criticality, impact, and SLA
• Customer Request fulfilment and system management such as Electronic Visitation Management System
• Perform benchmarking on the system performance between all DCs and present to management.
• Based on system data collected, perform system performance matrix and translate to individual DC for efficient operational
• To ensure all IOT sensors deployed are accurate and good working condition, escalate to Technical specialists’ team for resolutions if data collected not accurate.
• Able to perform troubleshooting of network connection relating to BMS/EMS/PQMS that affected the accuracy of data collection.
• Equipped with analytic mind to read, understand and digest data collect, to provide information and recommendation for better operate the DC.
• Must be very sound with all system MOP/SOP to provide system recovery solutions.

DC Facilities Management

• Perform Event Monitoring for all Data Centre Facilities infrastructure to ensure Data Centre is in normal function (e.g. UPS, power, temperature control, humidity, water detection sensor etc.).
• Ensure all DC supporting infrastructure (i.e., Building Monitoring System (BMS), Environment Monitoring System (EMS), Access Control Systems, Electronic Visitation Management System, etc) are functioning well.
• Update and maintain all DC related documentation, including reports generation where needed
• Coordinate with various stakeholders to fix the technical issues to provide timely support to customers.
• Coordinate maintenance and shutdowns (e.g.,working with vendors for DC electrical and mechanical systems)

Incident / Change / Customer Management and other requirements

• Manage Incidents and Closure, including Root Cause Analysis on incidents
• Raise the necessary requests from such as Change Request or notifications requests to the customers as part of service maintenance
• Liaise with internal and external customers and ensure that customers’ contractual service level agreements are met
• Perform other duties such as access clearance, and participate in projects as required

Skills for Success

• Diploma in Engineering / IT with at least 4 years of experience in DC Operations
• Good knowledge in Data Centre Facilities and Operations Support as well as Data Centre Operations Best Practice
• Possess Basic Certificate of Infocomm Technology and ITIL Foundation Level Certification
• Team player who is also able to perform independently
• Able to multi-task and work under pressure
• Well organized and able to reschedule priorities as circumstances change
• Good communication skills (both verbal & written)
• Analytical with good problem solving skills
• Positive attitude and Proactive

Work Location: DC West - Jurong

Shift role: 12 hours rotational shift

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• Manage new Data Center project execution for green and/or brown field projects regionally.
• Support the individual country project lead and overview of all phases of the data center project lifecycle, including initiation, planning, execution, monitoring and controlling, and closing.
• Development of project master program, project charter and set up project processes
• Sourcing for suitable specialist and subject matter experts to be part of project delivery team.
• Translate business requirement/plan into executable project deliverables
• Prepare project budget capital funding, manage approved project capital funding cashflow and spending within approved budgets.
• Lead project tender and administration processes.
• Timely and accurately reporting of project progress and expenditure to management.
• Familiar with Data center risk redundancy configurations and requirement
• Day to day construction oversight to ensure the project is carried out in compliance with EHS requirement in a timely and cost-efficient manner.
• Assist in researching new technologies that could apply to new DC or to enhance current DC
• Knowledgeable in various M&E critical systems (e.g. UPS, Generator, Chiller, Cooling Tower) requirement including testing and commissioning (i.e. FAT, SAT, IST)
• Knowledge in civil and architecture detail including the sequence of work to support the development of schedule for efficient delivery.
• Ensure Environment, Safety and Occupational Health are implemented by project contractors.
• Ability in reading design and construction drawings for all fields (Architectural, Structural, M&E, etc.)
• Maintain strong relationships with stakeholders to facilitate communication, provide updates, and address concerns.
• Foster a culture of quality assurance and improvement for the project and within the project team.
• Ensure projects conform to industry standards, regulatory requirements, and organizational policies.
• Willing to travel regionally on an as-needed basis (20% - 25% travel).

Skills for Success

• Minimum 10 years of relevant work experience in project management or construction management with proven track records in green and/or brown field data center projects.
• Bachelor’s degree in engineering, Project Management, Construction Management or Architecture.
• Possess good leadership with great problem-solving skills.
• Possess good communication skills in English with attention to detail.
• Possess strong negotiation skills and interpersonal skills.
• Possess positive attitude.
• Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
• Proficient in project management tools (e.g., MS Project).

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Make an Impact by

• Design and develop Mechanical electrical systems for new and existing data centers, including but not limited with ACMV system, Hydraulic system and thermodynamics refrigeration cycle, Fire Protection System, Plumbing & Sanitary System, etc.
• Perform various engineering calculation (i.e. cooling load calculation, hydraulic calculation, etc.), equipment sizing (i.e. chiller, pump, cooling tower, air handler) and selection and procurement of equipment ensuring it meets safety standards and performance requirements.
• Collaborate with the core team to understand, develop and update the data centre mechanical designs, starting from basis of design (BOD), feasibility study, concept and detailed design development to issue for constructions (IFC) documents, for new data centre project buildouts and major infrastructure upgrades to all levels of testing and commissioning works.
• Perform as Mechanical engineer subject matter expert to work with consultants during concept design, detailed design, procurement, bidding, SAT, delivery, and installation on site. Identify and resolve issues raised by the cross-functional teams.
• Update and maintain the internal design specifications, drawings, and standards in accordance with the latest configurations and including all 'lessons learned' in relation to all equipment. Perform design and equipment submittal review for new Data Centers.
• Liaise with internal business units and external customers for technical requirement to translate into executable plan for implementation by consultant and/or contractor.
• Knowledgeable in Building Management System/DCIM, able to understand system architect and point schedule. Experience in handling BMS/DCIM enhancement project.
• Evaluate the design& construction and operation of mission-critical facilities and associated MEP components.
• To Participate and Review Data Center MEP Design and other necessary disciplines for new data center builds and data hall fitouts.
• To continually find ways to collaborate and break new ground to enhance MEP design to meet future needs. Develop innovative solutions.
• Own the conceptual design for existing data center upgrades and design-solutions, which add capacity, improve availability, increase efficiency and sustainability.
• Support the DC Engineering FM team to become a Subject Matter Expert and understand how to overcome design limitations and risks.
• Interface with internal stakeholders to promote standards that maintain consistency and reliability in services delivered.
• Liaise and assist Operation team to identify/understand Electrical System issues and provide solutions.
• Perform technical design reviews and proposal for data centre first of kind systems and equipment.
• Review data centre commissioning scripts to ensure they accurately test all modes of operations. Witness key commissioning tests on site.
• Conduct site inspection and work with onsite field engineers, as well as provide engineering evaluations, mechanical systems audits, and start-up as needed.
• Continually maintain positive and collaborative working relations with partner teams, vendors, teammates, and internal customers.

Skills for Success

• Bachelor’s degree in Mechanical Engineering or relevant discipline.
• Minimum of 5 years of experience in designing and maintaining mechanical systems for data centers or similar critical facilities
• Knowledge of large-scale mission critical facility’s Electrical infrastructure systems.
• Experience with fast-track design/build projects and or multiple significant upgrade projects.
• Fundamental knowledge in of thermodynamics, fluid mechanics, and heat transfer principles, fire protection and plumbing and sanitary system.
• Ability to incorporate Renewable Energy System to the Distribution Network and strong understanding of Mechanical codes and standards.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to safety.

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• Manage new Data Center project execution for Regional green and/or brown field projects
• Execute end to end project initiation process
• Development of project master program, project charter and set up project processes
• Sourcing for suitable specialist and subject matter experts to be part of project delivery team.
• Translate business requirement/plan into executable project deliverables
• Prepare project budget capital funding, manage approved project capital funding cashflow and spending within approved budgets.
• Lead project tender and administration processes
• Timely and accurately reporting of project progress and expenditure to management
• Oversee the entire project lifecycle, from conceptual design through construction and commissioning, ensuring timely and budget-compliant delivery.
• Develop project timelines, resource allocation plans, and risk management strategies.
• Day to day construction oversight to ensure the project is executed complying with EHS requirement.
• Assist in researching new technologies that could apply to new DC or to enhance current DC
• Knowledgeable in various M&E critical systems (e.g. UPS, Generator, Chiller, Cooling Tower) requirement including testing and commissioning (i.e. FAT, SAT, IST)
• Lead cross-functional teams in the development and engineering of new data center projects, ensuring alignment with business goals and strategic initiatives.
• Liaise with Engineering Solution, Energy & Sustainability and DC Operation colleagues for project requirements.
• Define and implement best practices, standards, and processes for data center design and development.
• Oversee to ensure Environment, Safety and Occupational Health implementation by project contractors.
• Ability in reading design and construction drawings for all fields (Architectural, Structural, M&E, etc.)
• Collaborate with engineering teams to create innovative designs for electrical, mechanical, and structural systems that meet operational needs and efficiency targets.
• Ensure compliance with respective country local codes, industry standards, and environmental regulations throughout the project lifecycle.
• Oversea travel & long stay to support project development when required.

Skills for Success

• Minimum 10 years of relevant work experience in data center engineering, project management or construction management with proven track records in green and/or brown field data center projects.
• Bachelor degree in Engineering, Project Management, Construction Management or Architecture.
• Proven track record of successfully managing large-scale data center development projects from inception to completion.
• Preferable with LEED accredited professional.
• Familiar with Data Center risk redundancy configurations and requirement
• Familiar in Energy & Sustainability certifications requirement (i.e. LEEDs, Green mark)
• Possess good leadership, team player and good problem-solving skills.
• Resourceful and excellent problem-solving skills, timely escalation to superior.
• Possess good communication skills in English and with attention to detail
• Good communication in English and negotiation skills
• Good financial knowledge to oversee project cost control and management
• Excellent leadership, communication, and interpersonal skills with the ability to influence and motivate teams.
• Strong analytical and problem-solving abilities, with a proactive approach to risk management.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalization wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• To implement comprehensive environmental, health, and safety programs tailored to the unique needs and risks of data center projects and operations. Manage policies, procedures, and guidelines to promote a safe and healthy work environment.
• To manage compliance with EHS regulations, ensuring that all projects and operations meet the legal requirements unique to each location. Support regionally where needed.
• To stay abreast of applicable environmental, health, and safety regulations, standards, and codes governing data center operations, including OSHA, ISO45001, and local regulations. Ensure compliance with all regulatory requirements and maintain necessary permits and licenses.
• To conduct risk assessments and hazard analyses to identify potential EHS risks and vulnerabilities within data center facilities. Implement mitigation strategies and controls to minimize risks and prevent incidents.
• To develop EHS training programs to data center staff and contractors. Provide instruction on safety procedures, emergency response protocols, hazard recognition, and risk mitigation strategies. Ensure that all personnel receive appropriate training and certification as required.
• To lead investigations of EHS incidents, including accidents, injuries, near misses, and environmental releases. Determine root causes and contributing factors and develop corrective actions to prevent recurrence. Prepare accurate and timely incident reports in compliance with regulatory requirements.

Skills for Success

• Bachelor's degree in Environmental Health and Safety, Occupational Health and Safety, or related field
• Professional certification in Environmental Health and Safety or relate certification.
• Minimum 10 years of experience in EHS management, with specific experience in industrial or data center environments
• In-depth knowledge of environmental, health, and safety regulations, standards, and best practices
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication, interpersonal, and leadership abilities
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Knowledge and trained in ISO 14001 , ISO 45001 , Occupational Health and Safety.
• Strong understanding of APAC-specific EHS regulations and sustainability practices relevant to employees and operations.
• Fluency in English is required. Proficiency in additional APAC languages is a plus.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

DC Operations Management

• Ensure incidents are responded and attended to, or escalated for 2nd/3rd level resolution based on criticality, impact and SLA
• Lead BCP exercise and be the 1st level incident responder.
• Customer Request fulfilment and system management such as Electronic Visitation Management System
• Remote Hand support for – media management, visual inspection, reboot devices, staging room, physical connect/disconnect of HDD, network cable connectivity test, insertion of fire SFP
• Manage equipment movement, asset tagging, labelling and tracking
• Perform shift duty to support 24x7 DC Operations

DC Facilities Management

• Perform Event Monitoring for all Data Centre Facilities infrastructure to ensure Data Centre is in normal function both upstream and downstream (eg. UPS, power, temperature control, humidity, water detection sensor, etc.).
• Ensure all DC supporting infrastructure (i.e. Environment Monitoring System (EMS), Access Control Systems, Electronic Visitation Management System.etc) are functioning well.
• Update and maintain all DC related documentation, including reports generation where needed
• Coordinate with various stakeholders to fix the technical issues to provide timely support to customers.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change control process.
• Coordinate maintenance and shutdowns (eg. working with vendors for DC electrical and mechanical systems)

Incident / Change / Customer Management and other requirements

• Manage Incidents and Closure, including Root Cause Analysis on incidents
• Raise the necessary requests from such as Change Request or notifications requests to the customers as part of service maintenance
• Liaise with internal and external customers and ensure that customers’ contractual service level agreements are met
• Perform other duties such as access clearance, and participate in projects as required

Skills for Success

• Diploma Holders in Electrical & Electronics, Computer & Communications Engineering, Information & Digital Technologies. Alternatively, you have Technical education (e.g. ITE) with relevant 5 year working experience managing 24x7 DC Operations
• General technical and functional knowledge of data center infrastructure to include electrical and mechanical systems, fire detection and protection systems, building management systems, equipment maintenance, space planning, construction of critical facilities environment
• Good communication and people management skills.
• Team player who is also able to perform independently
• Well organized and able to reschedule priorities as circumstances change
• Good communication skills (both verbal & written)
• Analytical with good problem solving skills
• Positive attitude and Proactive

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Responsibilities:

DC Operations Management

• Ensure incidents are responded and attended to, or escalated for 2nd/3rd level resolution based on criticality, impact and SLA
• Lead BCP exercise and be the 1st level incident responder.
• Customer Request fulfilment and system management such as Electronic Visitation Management System
• Remote Hand support for – media management, visual inspection, reboot devices, staging room, physical connect/disconnect of HDD, network cable connectivity test, insertion of fire SFP
• Manage equipment movement, asset tagging, labelling and tracking
• Perform shift duty to support 24x7 DC Operations

DC Facilities Management

• Perform Event Monitoring for all Data Centre Facilities infrastructure to ensure Data Centre is in normal function both upstream and downstream (eg. UPS, power, temperature control, humidity, water detection sensor, etc.).
• Ensure all DC supporting infrastructure (i.e. Environment Monitoring System (EMS), Access Control Systems, Electronic Visitation Management System.etc) are functioning well.
• Update and maintain all DC related documentation, including reports generation where needed
• Coordinate with various stakeholders to fix the technical issues to provide timely support to customers.
• Ensure adherence to all standard operating procedures (SOP), method of procedures (MOP), and emergency response procedures (ERP) established for the critical environments, as well as the formal change control process.
• Coordinate maintenance and shutdowns (eg. working with vendors for DC electrical and mechanical systems)

Incident / Change / Customer Management and other requirements

• Manage Incidents and Closure, including Root Cause Analysis on incidents
• Raise the necessary requests from such as Change Request or notifications requests to the customers as part of service maintenance
• Liaise with internal and external customers and ensure that customers’ contractual service level agreements are met
• Perform other duties such as access clearance, and participate in projects as required

Requirements:

• Diploma Holders in Electrical & Electronics, Computer & Communications Engineering, Information & Digital Technologies. Alternatively, you have Technical education (e.g. ITE) with relevant 5 year working experience managing 24x7 DC Operations
• General technical and functional knowledge of data center infrastructure to include electrical
• and mechanical systems, fire detection and protection systems, building management systems, equipment maintenance, space planning, construction of critical facilities environment
• Good communication and people management skills.
• Possess Basic Certificate of InfoComm Technology, ITIL Foundation Level Certification, CDCP, DCPRO
• Team player who is also able to perform independently
• Able to multi-task and work under pressure
• Well organized and able to reschedule priorities as circumstances change
• Good communication skills (both verbal & written)
• Analytical with good problem solving skills
• Positive attitude and Proactive

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• To lead the Operation Team for regional data centre operation.
• To take charge and manage allocated expenditures (OPEX and CAPEX) are well within allocation for implementation across all Singtel data centres.
• Responsible for all Data Centers Facility Management requirements, ensuring DC service quality, security and uptime, meeting or exceeding SLAs
• To review and reform the existing DC network and IT system.
• To develop and integrate the existing Building Management System (BMS) and Environmental Monitoring System (EMS).
• To introduce IOT sensors for Artificial Intelligence and to collect data for Machine Learning implementation.
• Manage the department by providing leadership, coaching, training, and mentorship and overall development of the employees.
• Manage resources in manpower, capital, and operating expenses within the team. Ensure resources are leveraged at the most optimum, efficient, and cost-effective manner.
• Work with Procurement on all the tender processes and internal team on the specifications/requirements, to ensure all contracts and tenders are process in accordance to Singtel’s policies. Work with Project team on submitted tender, evaluate feasibility, life cycle cost and maintenance requirements of the design, equipment and services rendered.
• Update senior management on overall performance status and activities for the department.
• Strategize and lead the department towards centralization, digitalization and data analytical to improve Data Center resiliencies and efficiencies.

Skills for Success

• Degree/Diploma in IT Network, Mechanical, Electrical, Building Services, Facilities Management or related disciplines.
• Minimum 15 years of experience in mission critical facilities.
• Manage the relationship with the client, vendor and all stakeholders.
• Perform other job-related duties or special projects as assigned.
• Ability to effectively respond to all issues, complex enquiries or complaints from customers, users and/or higher management.
• Excellent interpersonal and communication skills
• Ability to multi-task, work under pressure and within tight deadlines.

Technical Skills:

• Knowledge in DC Network, IT integration, BMS and EMS.
• Knowledge in deployment of IOT, AI and ML for predictive O&M.
• Knowledge in Data Centre/Critical Services management.
• Knowledge on authority regulations such as Electrical, ACMV, security, fire and workplace safety
• Experience in dealing with various external stakeholders such as consultants, contractors or service vendors
• Knowledge in TIA 942, ISO27001, SS 564, OSPAR, TVRA, SOC Type I/II

Professional Certifications

• Network and IT Expertise
• Singapore Certified Energy Manager
• Fire Safety Manager
• Licenced Electrical Worker (preference)
• Operational Technology (OT)

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Responsibilities:

• Coordinates daily with a multitude of third-party vendors ensuring adherence to contracted SLAs
• Vendor management/monitoring vendor performance. Perform contract management and enforcement
• Manages outsourced maintenance vendors to work safely, effectively and with high regard to human error avoidance
• Provide weekly reports to the Maintenance team lead
• Manage facilities maintenance works to ensure completion within time and cost objectives.
• Effectively and efficiently manage the maintenance budget and expenditures
• Corrective preventive maintenance measures are implemented for continual improvement of the equipment
• Responsible and ensure the qualities of the maintenance services are consistent and of high standard
• Ensure all the activities meet the legal and statutory requirement
• Conduct regular inspections and monitors the performance of the electrical and mechanical equipment supporting the facility critical operations
• Plan, schedule, manage and oversee the maintenance, repair works, overhaul works and HT/LT shutdown
• Ensure works executed in accordance to approved Method of Statement/Procedure and maintenance regime
• Ensure proper documentation of all maintenance records for preventive and corrective maintenance, including service report and checklist from vendors readily available for audit purposes. The maintenance records are to be fully filled, reviewed and hardcopies signed off
• To prepare budget and carry out in capital project such as tech refresh
• To ensure critical spare parts are stocked up and accountability
• Train and build up technical knowledge of engineers and technicians in maintenance execution and problems troubleshooting through developing and fulfilling the skill matrix. To lead the team in equipment breakdown analysis and execute corrective and preventive action to avoid future failure
• Develop and ensure standard maintenance procedure are up to date and industry best practice standard
• Operational readiness on 24 x 7 environment

The main duties and responsibilities will be subjected to review when there is change in business requirements and scope of work.

Requirements:

• Degree/Diploma in Mechanical, Electrical, Facilities Management or related disciplines
• Minimum 5 Years Mission Critical Facilities
• Knowledge in Data Centre on critical HVAC, high voltage and low voltage switch gears, switchboards, transformer, generators, UPS systems, DRUPS and static transfer switches
• Knowledge in Cooling Plant Management is an advantage.
• Able to read & understand M&E drawings
• Hands on repair and maintenance skill in Cooling infra is an advantage
• Independent, motivated, committed, and hands-on with good communication skills and ability to resolve conflicts calmly
• Proficient in MS office tools such as Excel, word & PowerPoint.
• Ability to effectively respond to all issues, complex enquiries or complaints from customers, users and/or higher management.
• Ability to multi-task, work under pressure and within tight deadlines
• Manage the relationship with the client and all stakeholders.
• Perform other job-related duties or special projects as assigned.

Passionate about making a real impact? Join our team at Nxera to unfold the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams!

Make an Impact by

• Designing and implementing new network solutions and/or improving the efficiency of current networks
• Procuring network equipment and managing subcontractors involved with network installation.
• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Monitor performance and ensure system availability and reliability.
• Monitor system resource utilization, trending, and capacity planning.
• Provide Level-2/3 support and troubleshooting to resolve issues.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
• Liaise with vendors and other IT personnel for problem resolution.
• Designing, writing, and updating both system documentation and network diagrams

Skills for Success

• At least 2 -3 years of network operations and/or network design background
• In-depth experience in TCP/IP (v4 and v6), BGP and MPLS technologies.
• Proficiency in underlying LAN/WAN technologies and protocols. (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Experience supporting large-scale peering/transit networks, with a sound knowledge of complex traffic engineering and Internet routing policies.
• Extensive hands-on experience with carrier-grade routers and operating systems.
• Working knowledge of DWDM Optical Transport technologies.
• Strong analytical and interpersonal skills, including proven abilities to adapt to dynamic project environments, while able to manage multiple
• Strong troubleshooting methodology and experience in an operational environment.
• Strong software development skills, including Python programming and Ansible/Shell scripting is highly regarded.
• Proven hands-on network engineering experience.
• Solid understanding of the OSI or TCP/IP model
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• CCNP or higher (CCIE and/or CISSP highly valued and preferred)

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a part of something BIG!

• To lead a team to be the customer facing unit for all operations related matters pertaining to customers’ needs and requirements in their respective DC halls.
• To provide and to ensure a high level of customer experience, providing full end to end operational support services to customers
• To ensure a well-run operations team to ensure optimal customer experience and to meet all SLGs.
• To ensure all equipment and buildings are optimally maintained
• To take charge and manage allocated expenditures (OPEX and CAPEX) are well within allocation for implementation across all Singtel DC.
• To lead, motivated and to ensure all DC staff are well trained.
• To engage customers and various institutions where necessary to resolve issues where applicable.
• To support the Operations Team in the various Singtel’s DCs on a 24x7 basis.

Responsibilities:

• Lead a team to be the customer facing unit for all operations related matters pertaining to customers’ needs and requirements in their respective DC halls.
• Provide and to ensure a high level of customer experience, providing full end to end operational support services to customers pertaining to the customers DC hall, from customer reports to customer fit outs requirements.
• Manage the department by providing leadership, coaching, training, and mentorship and overall development of the employees.
• To ensure all equipment and buildings are optimally maintained
• Manage resources in manpower, capital and operating expenses within the team. Ensure resources are leveraged at the most optimum, efficient and cost-effective manner.
• Strategize and lead the department towards optimisation and digitalization and to deploy data analytical to improve the DCs resiliencies and efficiencies.
• To develop and integrate the existing Building Management System (BMS) and Environmental Monitoring System (EMS) as well as to introduce IOT sensors for Artificial Intelligence and to collect data for Machine Learning implementation to improve the performance of the DC
• To review and reform the existing DC network and IT system to ensure ability to meet all DC audit requirements as well as cyber security.
• To ensure all processes are well documented and updated regularly.
• To ensure all procurement processes are followed.
• Update management on overall performance status and activities for the department
• To support the operations team that is running on a 24X7 basis to meet all operational needs

Requirements:

• Degree in IT Network, Mechanical, Electrical, Building Services, Facilities Management or related disciplines
• More than 15 Years of Experience in Mission Critical Facilities