Total 4 tourism management job vacancies in Malaysia

Support in the management of the contracted maintenance, cleaning, pest control, waste management, security, and landscaping service providers, through their site supervisors to ensure delivery of service according to the Service Level Agreement while effectively managing cost.

1. Supervise contractors / suppliers / vendors related to facilities management
2. Develop and maintain business relationship with contractors and vendors to facilitate ineffective and efficient mall operations.
3. Facilitate coordination for tenants’ fit out works.
4. Monitor procedures and records relating to the mall’s structure, mechanical and electrical maintenance.
5. Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures and systems are adhered to.
6. Ensure that overall structure and machinery is being effectively and efficiently maintained by third party contractors in accordance with the maintenance schedules and that all records are accurately maintained.
7. Assist in the emergency planning and business continuity plan, reviewing and updating as necessary to ensure optimum effectiveness.
8. Ensure that all accident and incident reporting, including insurance and statutory forms and procedures are correctly completed and adhered to.
9. Supporting the Manager in periodically reviewing the performance of contractors to ensure all standards are being met, reporting of any short comings and proposing further improvement measures.
10. Perform and execute any other duties assigned by your superior and/or Senior Management that may be deemed appropriate to this role

• Diploma or Bachelor’s Degree in mechanical and/or Electrical Engineering
• Candidates with shopping mall experience are preferred

• More than 2 years’ experience in mall operations.
• Good knowledge in: -
  1. HVAC knowledge (Air-conditioning system and Exhaust)
  2. Fire Alarm System
  3. Plumbing System
  4. LPG System

• Have previously worked in similar capacity at shopping malls

• Pro-active
• Good communication and interpersonal skills
• Good listening skills
• Good organizational skills
• Professional outlook
• Self-motivated and enthusiastic
• Ability to work under pressure and meet targets / deadlines
• Good analytical ability
• Good problem-solving skills / ability

Perks & Benefits

• Allowance (transportation, etc.)
• Medical insurance
• Personal development opportunities
• Paid training and development
• Yearly medical claim (family coverage)

• Process accounts and incoming payments in compliance with financial policies and procedures.
• Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivable data.
• Verify discrepancies and resolve billing issues.
• Update account status records and collection efforts.
• Review and send out past due notices.
• Communicate with customers regarding billing discrepancies and questions.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities
• Paid training and development
• Yearly health screening

• 根據財務政策和程序處理帳戶和收款。
• 執行日常財務交易，包括驗證、分類、計算、過帳和記錄應收帳款資料。
• 驗證差異並解決計費問題。
• 更新帳戶狀態記錄和催收工作。
• 審查並發出逾期通知。
• 與客戶就帳單差異和問題進行溝通。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 個人發展機會
• 有薪培訓和發展
• 每年健康檢查

1. 監督與設施管理相關的承包商/供應商/供應商
2. 發展並維持與承包商和供應商的業務關係，以促進低效率和高效的購物中心運作。
3. 促進租戶裝修工程的協調。
4. 監控與商場結構、機械和電氣維護相關的程序和記錄。
5. 確保遵守所有健康、安全和環境法定義務以及行業最佳實踐程序和系統。
6. 確保第三方承包商根據維護計劃有效且有效率地維護整體結構和機械，並準確維護所有記錄。
7. 協助制定應急計劃和業務連續性計劃，並根據需要進行審查和更新，以確保最佳有效性。
8. 確保正確填寫並遵守所有事故和事故徵候報告，包括保險和法定表格和程序。
9. 支援經理定期審查承包商的績效，以確保滿足所有標準，報告任何缺陷並提出進一步的改進措施。
10. 執行和執行您的上級和/或高階管理層分配的任何其他可能被認為適合此角色的職責

津貼和福利

• 津貼（交通等）
• 醫療保險
• 個人發展機會
• 有薪培訓和發展
• 每年醫療索賠（家庭保險）