Total 21 job vacancies by Eve Stone

IT Support Analyst with Global company Your new company
Our client is a world leader in catering and support services, employing over 600,000 people across 45 countries. Role reporting into the Service Delivery Manager.
Your new role

Act as a senior IS&T service analyst, managing escalated tickets, problem tickets and provide expert advice on common tickets
Create knowledge base articles in order to review and amend Service Desk policies and procedure
Work closely with third level infrastructure and applications teams to investigate problems and major incidents
Provide 2nd level support for external clients
Manage queries, trouble tickets, work orders and Requests for Service
Provide internal systems support including switches, routers, servers, data & voice, and desktop for all users across Compass Group
Provide remote assistance as well

What you'll need to succeed

Relevant IT Qualification
Relevant experience in the ICT industry, preferably IT Service Desk.
Strong customer focus, time management and communication skills. With demonstrated ability to trouble shoot problems or know when to escalate.
'C' class driver's licence

What you'll get in return
You will enjoy a competitive rates and flexible working conditions.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Governance and Compliance Officer within State Governement Your new company
Governance and Compliance Officer opportunity within Queensland Government Departments. Initial contract 1 April - 30 June 2024 (likely extension).
Your new role
The Governance and Compliance officer will be required to undertake the following duties as directed by the Project Manager:

Assist with monitoring of activities and milestones across the project delivery. Tracking of deliverables across the work packages within the project.
Establish and maintain project artefact templates and maintain their currency.
Maintaining key program artefacts such as the master schedule, project governance documents etc.
Management of project registers such as risks, issues, decisions etc. Contribute to identifying and monitoring work package and project risks and issues.
Assist in the preparation of reporting and coordination of packs and submissions
Demonstrate analytical skills, collating information and preparing documents to assist in achieving the project goals.
Proactively identify opportunities for continuous improvement and effectiveness.

What you'll need to succeed


Exceptional stakeholder communication ability and experience within complex stakeholder environments.


Experience in project coordination/management and planning within IT environments.
Prince2 Project Management training or equivalent experience in a project environment.
Qualifications or experience in Agile Methodologies.
Previous experience working in government agencies would be advantageous.

What you'll get in return
You will enjoy a competitive daily rate and flexible hybrid work from home arrangements. Exciting opportunities within a state government environment with possibility of contract extensions.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Join the Federal Government as a System Analyst. Role based in Brisbane CBD Your new company
This government department works to maintain the affordability of medical services in Australia. They are seeking a System Analyst (MUST have Baseline security clearance for an initial 9 months contract with possible option for up to 2 x 12 months extension.
Your new role
As a System Analyst, you will work as part of a highly motivated and cohesive team using agile approaches to design, develop and support business solutions by creating highly specialised technical specifications.
Applications team currently operates in DevOps model within Scaled Agile framework (SAFe). In DevOps model Delivery and Operational responsibility are assigned within scrum teams.
As a member of the Agile project team, and under the direction of the Project Manager/Scrum Master and Team Leader, you will help define the requirements and create highly specialised technical specifications which support the required business solutions. The System Analyst will work closely with architects, technical development leads, solution design leads, UX design leads, product owners and vendor partners to establish business and technical requirements and drive them through successful and on-time delivery of functionality/optimizations.

Requirement / user story creation/ Requirements Traceability matrix
Refinement of requirements and user stories to form highly detailed technical specifications including in Data warehouse and cloud platforms related products.
Pre-analysis of upcoming requirements to advice business and technical teams if changes are feasible or to the technical teams to take design considerations for upcoming requirements.
Creation and updating digital workflows, sequence diagrams and API call flows.
Capture the test data requirements to support unit and in sprint quality assurance testing.
Work in DevOps framework to support the deployed solutions.

What you'll need to succeed

MUST have Baseline security clearance.
MUST be an Australian citizen.
Preferably 7+ years' of relevant experience.
Experience with identifying API from business processes design, understanding of the different integration patterns.
Working with cloud based data and analytics platforms implementation.

What you'll get in return
You will enjoy a competitive hourly rate and flexible hybrid working conditions. There is opportunity for growth and contract extensions for the right candidate.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Principal Change Analyst with State Gov Your new company Our client is the state's largest healthcare provider who are committed to ensuring all Queenslanders have access to a range of public healthcare services. Our client is looking for a Principal Change Analyst for a fixed term contract until 12 July 2024. Your new role As the Principal Change Analyst, you will collaborate with the Project Implementation Manager and the broader Integrated Workforce Management program team to facilitate the implementation of the IWFM program rostering solution to all Hospital and Health Service staff within Queensland. This application suite includes the largest integrated rostering and SAP payroll solution in the public sector and the SAP S/4HANA finance, business and logistics solution and management environment (S/4HANA solution). You will:

Collaborate with the project implementation team, senior change specialists and the state-wide business transformation lead to plan and deliver appropriate communications, business process analysis, change impact analysis, training and change activities to support the successful transition for staff to the new rostering solution
Manage, identify, develop and plan select business change management
Initiate, influence and manage effective relationships with key stakeholders
Drive the rapid adoption of new concepts and processes

What you'll need to succeed

Ability to travel intra-state (Gold Coast, Toowoomba, Townsville) with a travel allowance
Proven experience in the development, documentation, implementation and evaluation of business change
Proven ability to deliver change activities


Proven stakeholder relationship management skills



Remain up to date with vaccination required in a healthcare environment


What you'll get in return You will be joining an organisation that celebrates an inclusive workplace culture that promotes and values diversity. You will enjoy flexible working arrangements to manage personal, community and cultural responsibilities. You will enjoy a competitive hourly rate with a possible extension on a fixed term contract. What you need to do now If you're interested in this role, please send me a copy of your most up-to-date CV to review. Please send to: eve.stone@hays.com.au If this job isn't exactly what you're looking for, but you're seeking a new position, please contact us for a private conversation about your career. his job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Senior Technical Officer - 6 month contract with Government Your new company
Our state government client has the vision of enhancing the safety of Queenslanders through modern, sustainable and evidence-based corrective services. They are looking for Senior Technical Officer for an initial 6 month contract (with possible extension).
Your new role
If you possess exceptional client service skills and have a passionate and dynamic approach to your role, then this role is for you.

In this role you will:

Provide operational support (on-site and remote) to sites as required in a primarily Microsoft environment
Configure/install/monitor/support/manage the ICT environments by high level technical expertise.
Provide a level of training to the desktop environment and applications to end users where required.
Develop and maintain ICT documentation including knowledgebase articles and work instructions.
Provide Tier 1/2 technical support and participate on the contact centre as a primary method of incident resolution.
Accurately triage and escalate incidents where required according to policies and procedures.
Prioritise and allocate tasks, meet deadlines and manage own workflows to ensure tasks are completed in a client focused manner within defined service levels.
Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed service levels are maintained.
Develop, maintain and work within procedures for the maintenance of one or more technical domains.
Meet enterprise service levels by applying ITSM processes.

What you'll need to succeed


The essential requirements for this role are:A driver's licence (C class) would be highly desirable



Participating in on-call arrangements may be a requirement of this position


The ability to be available as point of escalation where major service interruptions occur out of hours

What you'll get in return
You will enjoy a competitive hourly rate and an initial 6 month contract (with possible extensions).
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Eve Stone now.
If this job isn't quite right for you but you are looking for a new position, please contact Eve Stone on eve.stone@hays.com.au for a confidential discussion on your career.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Project Coordinator - 12 Month Contract with Fed Gov Your new company
Our client is a government-owned organisation providing safe, secure, efficient, and environmentally responsible services to the aviation industry. Their purpose is connecting people with their world safely by managing over four million aircraft movements each year. They are looking to add a Project Coordinator to the team for a 12 month contract.
Your new role
As Project Coordinator, you will be responsible and accountable to support the activities required to effect successful administration, reporting, governance, and team cohesion at the program level.

Provide guidance and advice to Technology projects & changes on operational and transition requirements for acceptance into BAU to ensure compliance with company policies, processes and procedures.
Provide day to day support and coordination across projects
Develop and communicate weekly updates to Projects and the internal Transition Team.
Management of ASID Management Database and maintain accurate records and hygiene.
Communication with all stakeholders
Relationship management with stakeholders both internal and external
Management of conflicting priorities under pressured timeframes.
Administrative duties associated with document controls.
Assurance duties associated with compliance
Maintaining project management controls (e.g. risks and issues)

What you'll need to succeed

Must be Australian Citizen
Must be able to achieve and maintain an Australian Government National Security Clearance as the required level.
Minimum 2 years' experience working in a Portfolio or Program Management Office.
Effective project administration and support experience

What you'll get in return
You will enjoy a competitive daily rate and an initial 12month contract (with possible extensions).
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Eve Stone now.
If this job isn't quite right for you but you are looking for a new position, please contact Eve Stone on eve.stone@hays.com.au for a confidential discussion on your career. Please click here to apply.