Total 2 job vacancies by Easy Pack Machinery (KL) Sdn Bhd

JOB SUMMARY

This position will develop new sales relationships and manage ongoing client needs for packaging film services in accordance with standardized processes and company policies. The candidate must be able to prioritize workload, meet changing deadlines, and effectively communicate verbally and electronically with co-workers and clients.

RESPONSIBILITIES

• Formulate innovative business model to promote packaging film to new customers in different industries.
• Approach customer for company profile introduction, understanding customers need and requirements for packaging film.
• Carry market research and study pertaining to the marketing trend and opportunities and support superior the latest business opportunities to strengthen the Company's competitive edge.
• Build key customer accounts, to retain existing customers and to acquire new customers and to achieve the sales forecast and target set by the Company.
• Prepare quotation, negotiate with assigned key customers and clearly define the customer requirements for seeks opportunity to increase customer satisfaction and deepen client relationships. Support team to handle customer complaints and resolve the case effectively.
• Support CRM team to acquire the competence salesmanship skills and knowledge, keep track the team to deliver the professional services to the customers and ensure they gain a good customer experience
• Communicates effectively with clients to identify needs and evaluate alternative business solutions and seeks opportunity to increase customer satisfaction and deepen client relationships.
• Handle customer complaints and resolve the case effectively.
• Undertake the responsibilities to negotiate with key customers and clearly define the customer requirements prior close the deal.
• To verify the price, design, specifications and conditions compliance, and execute the sales contract based on win-win consideration.
• To obtain approval from the superior to finalize the contract with relevant customers
• Communicate and ensure CRM team translate sales contract into internal order fulfillment specification.

REQUIREMENTS

• You are responsible, committed and able to solve problems independently.
• You have strong planning and execution skill.
• You have a pleasant personality and a good working attitude.
• You are a good team player, can handle challenge and have a good interpersonal skill.
• You have strong analytical and decision-making skills with good presentation skills and written communication skills.
• You have the ability to multitask, work quickly, and complete tasks on time.
• Applicants must be willing to travel.
• Able to speak English, Bahasa Malay, preferably if able to speak Mandarin too
• Fluent/good in verbal and writing communication/reporting
• Possess a positive work attitude, enthusiastic in personal and professional life, proactive, calmness and clear-mined in problem solving
• Possess adaptability and flexibility skills

EDUCATION & QUALIFICATIONS

 Bachelor’s Degree  

EXPERIENCE

• Experience in packaging film will be an advantage.
• Packaging film sales & marketing experience is compulsory.
• At least 2 year(s) of working experience in the related field is required for this position.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

工作總結

該職位將根據標準化流程和公司政策開發新的銷售關係並管理客戶對包裝薄膜服務的持續需求。候選人必須能夠確定工作量的優先順序，滿足不斷變化的最後期限，並與同事和客戶進行有效的口頭和電子溝通。

職責

• 制定創新的商業模式，向不同產業的新客戶推廣包裝薄膜。
• 走近客戶進行公司簡介介紹，了解客戶對包裝膜的需求與要求。
• 進行有關行銷趨勢和機會的市場調查和研究，支援最新的商機，以增強公司的競爭優勢。
• 建立重點客戶帳戶，留住現有客戶並獲取新客戶，實現公司設定的銷售預測和目標。
• 準備報價，與指定的關鍵客戶進行談判，並明確定義客戶要求，尋求提高客戶滿意度和加深客戶關係的機會。支援團隊處理客戶投訴並有效解決案件。
• 支援CRM團隊獲得勝任的銷售技巧和知識，追蹤團隊為客戶提供專業服務，確保他們獲得良好的客戶體驗
• 與客戶進行有效溝通，以確定需求並評估替代業務解決方案，並尋求提高客戶滿意度和加深客戶關係的機會。
• 處理客戶投訴並有效解決案件。
• 承擔與主要客戶談判的責任，並在達成交易之前明確客戶要求。
• 核實價格、設計、規格和條件的符合性，並基於雙贏的考慮執行銷售合約。
• 獲得上級批准與相關客戶簽訂合約
• 溝通並確保 CRM 團隊將銷售合約轉化為內部訂單履行規範。

要求

• 你有責任心、有奉獻精神並且能夠獨立解決問題。
• 你有很強的計劃和執行能力。
• 你個性開朗，工作態度良好。
• 您是一名優秀的團隊合作者，能夠應對挑戰並具有良好的人際交往能力。
• 您具有很強的分析和決策能力，以及良好的演講技巧和書面溝通技巧。
• 您有能力同時處理多項任務、快速工作並按時完成任務。
• 申請人必須願意出差。
• 能說英語、馬來語，如果能說華語則更好
• 流利/良好的口頭和書面溝通/報告能力
• 擁有積極的工作態度，對個人和職業生活充滿熱情，積極主動、冷靜、思路清晰地解決問題
• 具備適應能力和靈活性

教育與資格

學士學位

經驗

• 有包裝薄膜經驗者優先。
• 必須具備包裝膜銷售和行銷經驗。
• 該職位需要至少 2 年相關領域的工作經驗。

津貼和福利

• 事假
• 開放文化
• 個人發展機會