Total 2 job vacancies by Ben Recruitment Ltd

Revenues & Benefits Control Manager - PO4

Description
We are seeking a highly skilled Revenues & Benefits Control Manager - PO4 to join our dynamic team. In this role, you will be responsible for overseeing the administration of revenues and benefits, ensuring compliance with relevant legislations and policies while optimizing operational efficiency. You will lead a team of professionals, guiding them in delivering high-quality services that meet the needs of our community. The ideal candidate will possess strong leadership capabilities and display a keen attention to detail in financial management. As the Revenues & Benefits Control Manager, you will be tasked with implementing strategic initiatives that enhance revenue collection and improve benefits distribution. You'll work closely with various departments to develop policies that streamline processes and ensure best practices. Your analytical skills will be critical in identifying trends and improving financial performance across our services. This is a fantastic opportunity for someone looking to make a significant impact and drive improvements in revenue management and benefits delivery. If you have a passion for public service and a proven track record in financial control, we invite you to apply for this pivotal position in our organization.

Responsibilities
Lead and manage the Revenues and Benefits Control team to ensure efficient service delivery.
Develop and implement policies and procedures for revenue collection and benefit administration.
Monitor and analyze financial performance metrics to identify areas for improvement.
Ensure compliance with all relevant legislation and policy guidelines relating to revenues and benefits.
Prepare detailed reports and presentations for senior management on financial performance and operational efficiencies.
Collaborate with other departments to optimize service delivery and streamline processes.
Provide training and support to team members to enhance their skills and knowledge in revenues and benefits control.
Requirements
Proven experience in a managerial role within revenues and benefits or a related financial field.
Strong understanding of financial legislation, compliance, and best practices.
Excellent leadership and team management skills with the ability to motivate and develop staff.
Demonstrated analytical skills with experience in financial reporting and performance analysis.
Ability to communicate effectively with a range of stakeholders, including senior management and the public.
Strong problem-solving skills with a proactive approach to identifying and addressing challenges.
Relevant professional qualifications or certifications in financial management or public administration.

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £27.75
Location: Lewisham, South East London

Should you wish to apply for this job opportunity, please send an up to date CV.

Resident Relationship Officer (SO2)

Description
We are seeking a dedicated and enthusiastic Resident Relationship Officer (SO2) to join our dynamic team. The ideal candidate will serve as a vital link between residents and our organization, ensuring a pleasant and nurturing living environment. In this role, you will be responsible for fostering strong community relations, addressing resident inquiries, and actively promoting programs and activities aimed at enhancing the resident experience. The Resident Relationship Officer will play an essential role in gathering resident feedback and implementing strategies to improve services and amenities. Strong communication skills and a passion for community engagement are paramount in this position. You will work closely with various departments to ensure resident needs are met while adhering to organizational policies. This is an excellent opportunity for someone who thrives in a customer-focused environment and is eager to make a positive impact on the lives of residents. You will be a key player in promoting a vibrant community culture, addressing concerns proactively, and cultivating a sense of belonging among residents. If you are looking to take your career to the next level in a rewarding position, we encourage you to apply and join our mission to enhance resident satisfaction and community well-being.

Responsibilities
Act as the main point of contact for residents regarding inquiries, concerns, and suggestions.
Develop and implement resident engagement programs and activities to promote a sense of community.
Conduct regular surveys and feedback sessions to assess resident satisfaction and gather insights for improvements.
Collaborate with other departments to address resident issues and enhance service delivery.
Maintain accurate records of resident interactions and follow up on outstanding concerns in a timely manner.
Organize community events and initiatives to foster resident participation and engagement.
Provide support to the management team in drafting reports and analysis of resident feedback for strategic planning.
Requirements
Bachelor's degree in Communications, Public Relations, Social Sciences, or a related field.
Proven experience in customer service, community relations, or a similar role.
Excellent verbal and written communication skills with a focus on relationship building.
Strong problem-solving skills and the ability to handle challenging situations calmly and effectively.
Basic proficiency in CRM software and Microsoft Office Suite.
Ability to work independently and as part of a team in a fast-paced environment.
Cultural sensitivity and awareness, with an understanding of diverse resident backgrounds.

Hours Per Hour: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £18.76
Location: Enfield, London

Should you wish to apply for this job opportunity, please, send an up to date CV.