The Purpose of Your Role
As an Office Assistant, you would support our Account Services department by handling clerical and phone work. The position is Monday – Friday and starts at $15.50/hr.
Initial training will be conducted onsite and will transition to hybrid work. For this reason, candidates should be local to the greater Dallas/Fort Worth area.
The Value You Bring
You would be a primary point of contact via phone and email for the clients, shippers, and freight brokers that we maintain long-term business relationships with. When we bring on new accounts, or when those accounts change, our support staff provide customer service and administrative support to ensure the details of those exchanges are handled in the best possible way.
This is a great entry level position with much opportunity to grow within Apex!
What You’ll Be Doing
Communicate with clients, shippers, and brokers in a professional manner via email and phone.
Proactively let clients and team members know of potential issues that may affect payment.
Verify account information.
Assist new accounts with portal setup, training, and payment setup.
What Experience and Skills You Need
What Experience is Preferred
Office environment, customer service, or transportation industry experience.
Some college or equivalent professional experience.
Why Work for Apex?
Apex has been voted one of the best mid-sized companies to work for in Texas since 2009 because we’re committed to employee empowerment, team building, and a good work/life balance. We do our best to make sure that all Apexers have the tools, knowledge, and support they need to enjoy a rewarding career with us. We are located in Downtown Fort Worth, just 2 blocks from historic Sundance Square, with easy access to the Trinity Railway Express, I-30, I-35, and 121. We offer a long list of benefits that make us a premier work location.
Some of the highlights:
Competitive compensation plans augmented by generous profit sharing and regular salary reviews.
Multiple high quality health care plans to choose from with a short waiting period.
Medical, dental, vision, life, short term disability and long-term disability coverage.
Combined mental health support and work-life services partner to create a robust Employee Assistance Program (EAP) is included at no cost to you and your family members ages 6+.
401(k) plan with Apex matched contributions.
Tuition reimbursement for college, plus plenty of Apex managed training classes.
360⁰ feedback, leadership training, and a culture that empowers individuality.
Access to on-site fitness facilities available through a paid membership and gym reimbursement program.
Rewards driven wellness program with an individualized holistic approach.
Connected, friendly work environment. We celebrate our accomplishments (and birthdays).
Complimentary fresh fruit, snacks, and beverages provided onsite.
Paid maternity and other company paid leave benefits giving the time and flexibility needed to care for yourself and/or family.
Win as a Team
All Apexers are encouraged to collaborate in an effort to continuously improve our processes and customer service. Everyone on the team is responsible for presenting new ideas and perspectives. In addition to base salary, all employees enjoy quarterly profit sharing as a thank you for their contributions.
Primary Location:
US TX Fort Worth
